Terms and Conditions

Last Updated: 8 April 2025

PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR PARTICIPATION ON FANDUEL SPORTSBOOK.

YOU MUST BE PHYSICALLY LOCATED IN THE STATE OF ILLINOIS TO PLAY ON FANDUEL SPORTSBOOK. PLEASE NOTE THAT IF YOU LOG-IN TO THE FANDUEL SPORTSBOOK FROM A STATE OTHER THAN ILLINOIS WHERE FANDUEL SPORTSBOOK IS OFFERED TO CUSTOMERS, YOUR ACTIVITY ON FANDUEL SPORTSBOOK WILL BE GOVERNED BY THE FANDUEL SPORTSBOOK TERMS AND CONDITIONS FOR THE NEW STATE. IN ADDITION, WE ARE REQUIRED TO TRANSFER YOUR ENTIRE ACCOUNT BALANCE TO THE NEW STATE SO THAT YOUR FUNDS ARE AVAILABLE TO WAGER FROM THAT STATE. THIS BALANCE TRANSFER WILL BE REFLECTED IN YOUR ACCOUNT HISTORY. IF YOU LATER LOG-IN AGAIN FROM ILLINOIS, YOUR ACCOUNT BALANCE WILL BE TRANSFERRED BACK TO ILLINOIS.

IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS FURTHER DETAILED IN SECTION 30 BELOW.

Welcome to FanDuel Sportsbook! The FanDuel Sportsbook Terms & Conditions (the “Terms”) governs any access to and use of the Services. Each unique contest or sport may have specific rules, which you should consult in order to understand the parameters and terms for those games. These are located in Part B - House Rules for FanDuel Sportsbook. You should read the Terms and Rules for the Services you choose to use. Reading this information will help you better understand how our Services operate and what rights and expectations you can have with respect to your use of our Services. Of course, if you have any questions, please contact us.

Part A - General Terms and Conditions

  1. Who We Are

    1. The website www.sportsbook.fanduel.com (the “FanDuel Sportsbook Website”) and the mobile, tablet and any other FanDuel Sportsbook apps (all of which together are referred to as the “FanDuel Sportsbook Betting Apps”) are operated and controlled by Betfair Interactive US LLC (“BIU”) under an agreement with Fairmount Park, Inc. d/b/a FanDuel Sportsbook and Horse Racing (“Fairmount”), , pursuant to the oversight, regulatory requirements, and licensing of the Illinois Gaming Board (“IGB”). The FanDuel Sportsbook Website will be referred to herein as the “Website.” The FanDuel Sportsbook Betting Apps will be collectively referred to herein as the “Betting Apps.” The use of the Website and the Betting Apps is subject to all applicable Illinois State and United States federal regulations. You will be required to establish an account in order to use the service offered by BIU.
    2. References in these Terms to “BIU”, “FanDuel Sportsbook”, “Sportsbook”, “we”, “us”, or “our” will be to Betfair Interactive US LLC. BIU is approved by the IGB to operate an internet sports betting operation with Fairmount, an Illinois master sports wagering licensee, for the purpose of Internet and mobile sports wagering in Illinois.
    3. Together, the Website and the Betting Apps are referred to collectively herein as the “Sportsbook Services” or the “Services.”
    4. We reserve the right for each or any member of the Flutter Entertainment plc group of companies (the “FanDuel Sportsbook Group”) to exercise any of the rights or obligations of any other member of the FanDuel Sportsbook Group under these Terms.
  2. These Terms & Conditions and Your Relationship with FanDuel Sportsbook

    1. By visiting the Website and/or by registering and/or using the Services, you understand and agree to be, and are, bound by the following:
      1. these Terms;
      2. our Privacy Policy;
      3. the House Rules; and
      4. all such other of our terms and conditions, rules or policies as they relate to any applicable Services (e.g., rules for a particular Game (defined below)), promotions, bonuses, special offers or any other condition of your use of the Services from time to time and are deemed to have accepted and understood all of the above.
    2. All of the terms and conditions, rules and policies referred to in Clause 2.1 shall be collectively referred to as the “Terms”.
    3. By accessing, using or otherwise participating on the Services, you accept and agree to be legally bound by these Terms, whether or not you sign-up as a member of the Services. If you do not agree to accept and be bound by the Terms, please discontinue your use of the Services and the Website and Betting Apps. It is important that you review these Terms regularly. We may impose limits on certain features, activities, offers, promotions or services and may restrict, suspend, terminate your access to the Services or your ability to participate in activities, offers, promotions or Services, in whole or in part, at any time and for any or no reason, with or without prior notice and without liability.
    4. If you wish to confirm the version of the terms and conditions you accepted at the time of registration and receive a copy please contact us.
  3. Amending the Terms of Use and/or Services

    1. BIU reserves the right to amend the Terms at any time, as may be required for a number of reasons, including, without limitation, for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. Where we wish to make material changes to the Terms, you will be notified of material changes before they come into effect. Any such revision will be binding and effective from such date as is specified in such notice. Your continued use of the Services will be deemed to be your acceptance of any changes we may make. The date on which each relevant document comprising the then current Terms came into (or will come into) force will be as stated in the date contained at the top of the Terms and Conditions page. Please check these Terms frequently for updates.
    2. BIU may, in its absolute discretion, alter or amend or withdraw any betting or gaming from the Services or any part thereof, at any time, and may alter prices, features, specifications, capabilities, functions and/or other characteristics of the bets, and/or Services.
    3. BIU may also at its discretion engage new or alternative third party service providers in respect of any of its Services. By registering or playing with any such third parties, you thereby provide your consent to any applicable additional terms and conditions of such third parties as they may be amended from time to time, including, but not limited to, any change to the third party service provider itself.
  4. Pre-Conditions to Opening an Account

    1. Excluded Persons.The following people are not permitted to establish an account with FanDuel Sportsbook (each an “Excluded Person”):
      1. Any key person or employee of Fairmount or BIU; and
      2. Any person enrolled in the IGB self-exclusion program.
    2. Underage gaming. PLEASE NOTE THAT ANYONE UNDER THE AGE OF 21 YEARS OLD FOUND TO BE USING THE SERVICES, AS WELL AS ANYONE WHO FACILITATES SOMEONE UNDER THE AGE OF 21 YEARS OLD USING THE SERVICES, WILL BE REPORTED TO LAW ENFORCEMENT AND WILL BE SUBJECT TO OTHER LEGAL PENALTIES. UNDERAGE GAMBLING IS A CRIMINAL OFFENSE AND ANYONE WHO FACILITATES GAMBLING BY A PERSON UNDER THE AGE OF 21 HAS COMMITTED A CRIMINAL OFFENSE AND SHALL BE PROHIBITED FROM INTERNET GAMING. BIU takes its age-verification responsibilities very seriously. We carry out age-verification checks on all customers at the time of Account establishment. We may ask for information to verify your age and identity and can restrict or suspend your Account until your age is confirmed. By signing up for an Account (defined below), you consent to our confirmation of your age and identity.
    3. Pre-Conditions.In order to register a FanDuel Sportsbook player account (an “Account”) with us, you hereby agree, represent and warrant that:
      1. You are at least twenty-one (21) years of age. It is an offense for anyone under the age of twenty-one (21) to open an Account or to gamble with FanDuel Sportsbook. We reserve the right to request proof of age documentation from any applicant or customer at any time and to void any wagers made by or on behalf of minors;
      2. You agree to provide accurate registration information when opening your Account, including, without limitation, your correct date of birth, the last four digits of your social security number, your current address, email address and personal telephone number. You further agree to inform us of any changes in such details;
      3. You acknowledge that you are opening a non-transferrable Account with FanDuel Sportsbook solely for your personal use, and are acting as a principal and not as an agent on behalf of a third party;
      4. You will not attempt to sell or otherwise transfer the benefit of your Account to any third party and nor will you acquire or attempt to acquire an Account which has been opened in the name of a third party;
      5. You are entirely responsible for complying (and that you comply) with your own local, national, federal, state or other laws concerning betting and gaming prior to opening an Account, placing any bets, stakes or wagers (together “Bets”) or using the Services. In particular, if you are located outside of the state of Illinois, you must not: (i) attempt to use the Services; or (ii) use your payment card or other payment method to undertake betting or gaming with us;
      6. You are legally capable of entering into binding contracts, including these Terms and each subsequent Bet (which shall be governed by these Terms);
      7. You are not prohibited for any reason from betting with us or from using the Services; and
      8. You are not currently subject to a self-exclusion from a FanDuel Sportsbook account and neither we nor any other operator has excluded you, from gambling.
    4. No Use Outside of Illinois. There are certain Federal prohibitions and restrictions regarding Internet gaming (i.e. 18 U.S.C. §§ 1084 et seq. (The Wire Act) and 31 U.S.C. §§3163 through 3167 (Unlawful Internet Gambling Enforcement Act)). It is a federal offense for persons physically located outside of Illinois to engage in Internet wagering through an Illinois casino or racetrack unless explicitly authorized by the IGB. The availability of our Services does not constitute an offer, solicitation or invitation by us for the use of our Services outside of the state of Illinois. BIU shall not be liable for any breach of any local, national, federal, state or other laws that may occur as a result of your using the Services.
    5. Prohibited Sportsbook Participants. No athlete, competitor, referee, official, coach, manager, medical professional or athletic trainer or employee or contractor of a team or athletic organization who has access to nonpublic information concerning an athlete or team may engage in sports wagering on an event or the performance of an individual in an event in which the person is participating or otherwise has access to nonpublic or exclusive information.
    6. Violation of Clause 4.In the event that you are found to have breached any of the terms in Clauses 4.1, 4.2, 4.3, 4.4 or 4.5:
      1. We may cancel any Bet you may have placed;
      2. We shall not be obliged to pay any winnings which might otherwise have been payable in respect of any bet you placed; and
      3. We may refer the matter to the police, guardians or family members, or any other appropriate regulatory authority.
  5. Opening an Account

    1. In consideration of our accepting your application to establish an Account, you represent (and acknowledge that we, and Fairmount, the Illinois master sports wagering licensee, may rely on these representations) as follows:
      1. You have read and agree to abide by all of these Terms;
      2. You are not an Excluded Person;
      3. You are twenty-one (21) years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us;
      4. You agree to provide accurate Account opening information, including, without limitation, your correct date of birth;
      5. You will not allow any other person to access or use your account with FanDuel Sportsbook;
      6. You will refrain from wagering on the FanDuel Sportsbook unless you are physically present in the state of Illinois;
      7. You consent to the jurisdiction of the State of Illinois, as relevant, to resolve any disputes arising out of your Internet or mobile gaming;
      8. You consent to the monitoring and recording by the IGB of any wagering communications and geographic location information; and
      9. You acknowledge that BIU reserves the right to report unusual or suspicious activity to the proper authorities.
    2. It is the responsibility of each customer to ensure that all personal details are current and up-to-date, as failure to do so may result in bets or payments being declined or payments being issued incorrectly. Failure to update personal details by January 15th may result in tax forms being delivered to the wrong address. You can update your personal details via the Website, by chat, by telephone, or the Betting Apps.
    3. One (1) Account is permitted per customer. BIU reserves the right to close down any duplicate Accounts and to cancel any bets on duplicate Accounts. BIU also reserves the right to suspend or close any Account and cancel any associated bets where the Account holder and the owner of the funding instrument are not the same.
    4. Employees of the FanDuel Sportsbook Group may not open an Account or register on the Website or for any of the Services, whether in their own name or on behalf of a fellow employee, friend, relative or anyone else.
    5. It is prohibited for players, deliberately or otherwise, to transfer money from one (1) Account to another for any reason.
    6. In consideration of our allowing you to register for an Account, you represent (and acknowledge that we and Fairmount will rely on these representations) as follows:
      1. You are solely responsible for recording, reporting, paying, and accounting for any tax that may be payable on any winnings or other taxable income received from BIU to any relevant governmental or taxation authority and retaining all transactional and other information that may be necessary to substantiate these taxes;
      2. You are solely responsible for recording, reporting, paying, and accounting for any tax that may be payable on any winnings to any relevant governmental or taxation authority;
      3. You are solely responsible for the acquisition, supply and maintenance of all of the computer equipment, and telecommunications networks, and Internet access services, and of all other consents and permissions that you need to use in order to access our Services;
      4. You fully understand the methods, rules, and procedures of the games and sports wagers, and, where and when appropriate, will seek advice or help when using our Services;
      5. You will place all wagers on games and sports events through the various user interfaces provided on our Websites and you will not wager through other means, including a robot player or equivalent mechanism (a “bot”). The use of programs designed to automatically place bets within certain parameters (i.e., bots) is not permitted on any games or sports events on any part of the Website;
      6. You will not choose a nickname and/or alias that is defamatory, offensive, pornographic or in any way intended to impersonate a real person or brand. BIU reserves the right to amend your nickname and/or alias in its absolute discretion if it believes you have breached this representation;
      7. You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in relation to any ‘chat’ or ’forum’ facilities we provide and you accept that any postings made by you can be passed on to the relevant authorities should we deem this appropriate;
      8. You will not disguise or interfere in any way with the internet protocol (“IP address”) of the computer or other Device (defined below) you are using to access the Services or otherwise take steps to prevent us from correctly identifying the actual IP address of the Device you are using while accessing the Services; and
      9. You accept and agree to abide by the rules of the games and sports wagers as set out on the Services, and any rules and terms for any promotions or loyalty programs in which you participate as set out on the Services from time to time.
  6. Account Security

    1. BIU will take reasonable steps to prevent unauthorized access to your Account information. You are responsible for maintaining the security and confidentiality of your Account. In particular, you agree to keep your username and password strictly confidential. You are responsible for any misuse of your password. Provided that we have been correctly supplied with the Account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards. Any failure to do so shall be at your sole risk and expense. If a third party accesses your Account, you are solely responsible for that third party’s actions, whether or not that third party’s access was authorized by you, and you hereby indemnify BIU and Fairmount harmless against all costs, claims, expenses, and damages howsoever arising in connection with the use of or access to your Account by any third party. You will not attempt to sell or otherwise transfer the benefit of your Account to any third party, nor will you acquire or attempt to acquire an Account which has been opened in the name of a third party. Subject to the foregoing, BIU will not be liable for any loss that you may incur as a result of misuse of usernames or passwords or from any unauthorized use of your Account, whether fraudulent or otherwise. You agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection with the use of, or access to, your Account by any third party as a result of your negligence, breach of these Terms, fraud, dishonesty or criminal activities.
    2. Please contact us as soon as is possible if you have lost or forgotten your Account details. You agree to inform us as soon as is possible (by telephone, where possible) if you believe that your Account information is being misused by a third party so that we may suspend your Account to prevent further abuse.
    3. To retrieve a forgotten password, you can click on the “Forgot Password” link on the login page. When you click on the link, you will be asked to insert your email address. You will be emailed a link that will direct you to a change password page. Upon changing the password, you will be directly logged in.
    4. You have the option of enabling strong authentication on the Patron Protection Page. When you enable strong authentication, upon login, you will be prompted to answer two security questions in addition to being prompted to enter your password. The Player Protection Page provides account security tools and information, such as a description of what strong authentication is and how a player may enable it. It also includes responsible gaming information and links to resources as required by the IGB. The Player Protection Page describes tools users can employ to limit play and also the process to self-exclude.
    5. We recommend that you disable any automatic password memory in your browser prior to using the Services. This will help to limit the risk to you of unauthorized use of your Account.
    6. You are responsible for configuring your client terminal's auto-lock feature to protect the client terminal from unauthorized use.
    7. BIU reserves the right to refuse to register you as an Account holder, either with or without cause. BIU reserves the right to suspend or terminate your Account at any time, either with or without cause, upon notice (we will use our reasonable efforts to give such notice to you either before or after suspending or terminating your Account). Following termination or suspension of your Account, we will try, in the normal course of events, to comply with any valid contractual obligations made in accordance with these Terms.
    8. The FanDuel Sportsbook Group and any third parties it contracts with in relation to the provision of the Services will hold, use, and share information with respect to your identity, including, but not limited to, your name, address and payment details, in accordance with our Privacy Policy. We rely on this information in entering into these Terms with you. As set out in more detail in Section 27, you agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection with any falsehood or inaccuracy contained in the information you provide to us.
  7. Deposits & Withdrawals

    1. Deposits. To make bets on the Services, you need to deposit funds in your Account. All funds in Accounts are held in a separate non set-off account in the name of the Illinois master sports wagering licensee (Fairmount). Funds deposited via a payment provider may take a few days to clear before they appear in this Account, during which time they will be held in the account of the relevant payment provider. The funds in your Account are held on your behalf to satisfy any payment obligations you may incur as a result of making sports wagers on the Services, or using any of the other products or services supplied by BIU. Please note that interest is not payable on the funds held in your Account.
    2. In connection with making a deposit, you represent that:

      1. All money that you deposit in your Account originates from a payment source of which you are the legal owner;
      2. All money that you deposit in your Account is free from and unconnected to any illegality and, in particular, does not originate from any illegal activity or source; and
      3. All payments made into your Account are authorized and you will not attempt to reverse a payment made into your Account or take any action which will cause such a payment to be reversed by a third party in order to avoid any legitimate liability.
    3. You accept that all transactions may be checked for the detection of money laundering or fraud and that any transactions made by you which BIU or Fairmount deems suspicious may be reported to the appropriate authorities.

      Deposits to your Account can be made using several different and convenient ways, including:

      1. ACH (electronic checking or direct deposit): electronic transfer of funds between your bank account and your player Account. Please note you may only have three (3) ACH accounts linked to your player account at any time;
      2. DEBIT/CREDIT CARDS: Debit/credit cards with a MasterCard/VISA logo can be used to make deposits. Please note you may only have three (3) active Debit/Credit Cards linked to your Account at any time. Additionally, please note that some banks may charge advance processing fees on credit card transactions;
      3. ONLINE TRANSFER: You can deposit with online transfer if you have a bank account set up with online bill pay at specific banks;
      4. WIRE TRANSFERS: A direct payment from your checking or savings account into your Account;
      5. PAYNEARME: Deposit funds into your Account via locations that accept PayNearMe payments; or
      6. PAYPAL/VENMO: You can electronically transfer funds from a bank account to your PayPal/Venmo account and then deposit those funds to your Account.
      7. SPORTSBOOK IN-PERSON DEPOSIT: Deposit funds into your Account via the FanDuel Sportsbook located at Fairmount Park at 9301 Collinsville Rd, Collinsville, IL 62234.
    4. Credit Card Chargeback Fees. Each credit card chargeback transaction that you initiate will be assessed a $5.00 fee, applicable against any available cash balance in your Account at the time such fee is assessed. Any credit card chargeback that you initiate requiring pre-arbitration proceedings will further be assessed a $500.00 fee, applicable against any available cash balance in your Account at the time such fee is assessed.

    5. Withdrawals and Refunds. We have policies in place and a number of controls and checks that take place before any withdrawal of winnings or refund of unplayed deposits request is processed. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds and preventing any unauthorized withdrawals. Withdrawals of winnings from your Account can be requested via Debit Card, ACH, check, PayPal/Venmo, or through the FanDuel Sportsbook at Fairmount Park located at 9301 Collinsville Rd., Collinsville, IL 62234. Cash withdrawals requested for pick up at the FanDuel Sportsbook at Fairmount Park will be processed within two (2) business days. Debit Card, ACH, and PayPal/Venmo withdrawal of winnings requests will be processed within three (3) business days. Check withdrawals of winnings will be mailed within fourteen (14) business days via the United States Postal Service to the account address. Any refunds of deposits that have not been played will only be made in the same method in which the deposit was made. Deposits made in cash that have not been played may only be refunded via check back to the customer’s verified address. The availability of withdrawn or refunded funds is subject to standard banking restrictions.
    6. In connection with making a withdrawal, you represent that:

      1. All money that you withdraw from your Account is transmitted to a payment source of which you are the legal owner;
      2. All money that you withdraw from your Account is free from and unconnected to any illegality and, in particular, does not originate from any illegal activity or source; and
      3. All withdrawals from your Account are authorized and you will not attempt to take any action which will cause such a withdrawal to be reversed by a third party in order to avoid any legitimate liability.
    7.  

      You accept that all transactions may be checked for the detection of money laundering or fraud and that any transactions made by you which BIU or Fairmount deems suspicious may be reported to the appropriate authorities.

  8. Placing Sports Bets

    1. Customers can only bet up to the amount held within their Account or allowed by their bank or the limit as set out in the House Rules, whichever is the lesser. The minimum and maximum bet per selection is determined exclusively by BIU and is detailed on screen.
    2. BIU reserves the right to accept or decline the whole or part of any proposed bet.
    3. Bets placed by credit/debit card or any other means do not become valid until we have received payment or unless, at our discretion, we allow the bet subject to authorization. If payment has not been received before an event commences, then that bet is automatically void unless we communicate otherwise to you at the time of the attempted placing of the bet.
    4. Each Bet will be given an individual number as confirmation of the Bet. Bets will be valid (subject to meeting the criteria for placing a bet laid down in the Terms) if accepted by the FanDuel Sportsbook Bet Server, whether or not the customer receives the bet code. We are not liable for the settlement of any Bets where we have not issued a written confirmation of acceptance of the Bet or where we are unable to display that Bet in the ‘My Account’ pages of the Services. It is the customer’s responsibility to ensure that all of the details of their Bets are correct. Once a Bet has been confirmed by FanDuel Sportsbook, that bet cannot be cancelled by the customer. If you have any concern as to whether your Bet has been accepted, please log in and go to the ‘My Account’ pages of the Services where details of all live Bets entered into by you will be displayed.
    5. You must exercise your own judgement in placing a Bet and you hereby confirm that you have not relied on the advice of any BIU employee relating to any Bet.
    6. You agree to pay us for all Bets that are placed with us using your Account.
    7. Bets must be made via the Website or via the Betting Apps.
    8. Please familiarize yourself with betting and gaming terminology and how the various bets and games are operated. If you have any questions relating to the foregoing, please contact us. BIU cannot accept any responsibility if you place a bet in circumstances where you do not fully understand any of the terms involved or how the Bet or game is operated.
    9. On occasion the prices available across the various Services may not be the same - for example, a price on the FanDuel Sportsbook Website may not be the same as those prices available on other Services. BIU accepts no liability for the fact that a customer could have obtained a different price through some other medium.
    10. Guaranteed prices and other special offers or promotions are available at the discretion of BIU and can be restricted on an individual Account basis at any time.
    11. BIU is not responsible for any taxes that may be payable by you whether on any Bets, on any winnings or otherwise.
    12. With the exception of “Live Betting” events (see Section 10 below for Live Betting rules), Bets are accepted up to the off-time of the event or a pre-determined time, whichever is earlier. However, the Sportsbook may allow a grace period for some sporting events during which bets will be accepted but we reserve the right to void any or all Bets should we think there has been a significant development in the event prior to placement or purported placement. The Sportsbook reserves the right to void any Bet if accepted in error after the betting has closed or where the event was resolved or at a stage where the customer could have an indication of the outcome. In such circumstances, we will normally return your stake.
    13. The Sportsbook reserves the right to void any or all Bets made by, any group of people acting in conjunction with each other, or any individual acting alone, in an attempt to defraud the Sportsbook.
    14. Not all participants are quoted in every event. However, a price is available for almost all entries or outcomes in any event. If you wish to bet on an unnamed selection, please contact one of our Customer Support agents and we will try to add this selection to the market.
    15. BIU may, at its sole discretion and without any requirement to give reasons, exclude any customer from the Services generally or from receiving selected promotions (e.g., guaranteed best price; bonuses; free bets; enhanced prices; and money-back specials) and any other promotions and offers introduced by us from time to time.
    16. In the event of there being a dispute over the time at which a bet was placed or whether a Bet has been placed, then the time at which it was recorded (if recorded) on the transactional log will govern settlement. If an attempted bet was not recorded on the transactional log, no Bet shall be deemed to have been placed. You should check your Account balance each time you visit the Services.
    17. It is a condition of our acceptance of Bets from you, and by offering to place a Bet with us you represent and warrant, that:
      1. You are not prohibited from entering into the Bet by any term of your contract of employment, these Terms or any rule of a sport governing body or other professional body of which you are a member, which applies to you;
      2. Where the Bet is placed on the outcome of a race, competition or other event or process or on the likelihood of anything occurring or not occurring (“the event”), you do not know the outcome of the event;
      3. You are not misusing Inside Information (as defined in Clause 8.22) to place a Bet; and
      4. You are not a Prohibited Sports Betting Participant.
    18. In the event of any representation made by you in Section 8.17 proving to be false, BIU reserves the right to void bets, suspend your Account, and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the Bet.
    19. In the event of a warning being received by FanDuel Sportsbook in relation to suspicious or irregular betting patterns and possible instances of event manipulation the Sportsbook reserves the right, in its absolute discretion, to:
      1. Suspend its offering on any event or series of events in any of its markets; and
      2. Delay and/or withhold payment on any event or series of events until the integrity of such event or series of events has been confirmed:
        1. by the relevant sports federation or governing body (where applicable); or
        2. by the Sportsbook using its reasonable discretion.
    20. Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events (by the appropriate sports governing bodies or by any other means), the Sportsbook reserves the right, in its absolute discretion, to suspend any Bets placed on such events, either by any individual identified as having misused Inside Information (defined in Section 8.22) or by any other individual who in the reasonable opinion of the Sportsbook is connected to, acting in conjunction with, or in any way involved with such individual or the event manipulation.
    21. We reserve the right to refuse or limit any Bets or bonuses (for example by setting minimum and maximum amounts which will be set out in the Sportsbook Rules, or by setting wagering requirements), or change such limits, at our sole discretion for any reason whatsoever without any obligation to provide you with notice.
    22. “Inside Information” means any information which has not been made public and, if it were made public, would be likely to have a material effect on the relevant market relating to the event.
    23. Suspension or Termination

    24. Without restricting our ability to rely on other remedies that may be available to us, we may suspend or terminate your Account and/or cancel any Bets placed by you at our absolute discretion if:
      1. We suspect that you:
        1. Are engaging in illegal or fraudulent activity while using our Services;
        2. Are breaching any term of these Terms, including the House Rules;
        3. Are taking unfair advantage over us or any other player or are otherwise acting in an unfair manner (for example, by exploiting a fault, loophole or error in our software, by collusion or by any other means);
        4. May be having difficulties obtaining credit, have become bankrupt, may not be gaming responsibly or that you may have self-excluded; or
      2. We are required to do so by law.
    25. Irrespective of whether we suspend or terminate an Account and notwithstanding any other provisions in these Terms, we may decide to cancel or void any Bets at our absolute discretion where:
      1. There is a technological failure; or
      2. Where in our judgment, acting reasonably, there is a manifest error in the terms of a bet offered to, or placed by, any party.
    26. If you have a question relating to your Account, it is your responsibility to notify BIU at the earliest opportunity, providing as much information as BIU may require.
    27. Following termination or suspension of your Account, we may, in the normal course of business, return any funds in your account. Please contact Customer Service to request any funds held in suspended or closed accounts along with applicable tax forms and transactional records associated with the account. However, we reserve the right to withhold the funds in your Account from you pending the determination of any investigation (including any relevant external investigation) where:
      1. We suspect you have acted in breach of these Terms or any other agreement relevant to your activities on our site, including where we suspect the Account has been linked with fraudulent or ‘suspicious betting’ activity (explained in Clause 9); and/or
      2. We have to withhold the funds in your Account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.
    28. If an internal or external investigation reasonably demonstrates that you have acted in breach of these Term, any other agreement relevant to your activities on the Website or Betting Apps, or that your Account has been linked with fraudulent and/or ‘suspicious betting’ activity, we reserve the right to seize some or all of the funds in your Account. The disposition of any funds obtained by us in this manner will be at our sole and absolute discretion and/or in accordance with any advice, request, or instruction from any governmental, regulatory or law enforcement authority. In addition, if formally requested by law enforcement, gaming regulators, or taxation or other authorities, or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our internal procedures or those procedures imposed on us by the IGB and/or other authorities, we may suspend your Account and all functionality relating to the use of your Account (e.g. bet management and withdrawal of funds) and withhold from you any funds in your Account pending the final determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary 'know your client' or 'age verification' information as appropriate.
    29. For the avoidance of doubt, at no point during any such suspension or termination period will interest accrue to you on any funds in your Account.
    30. Your Rights to Set Daily Limits and Exclude Yourself. You have the right at any time to set daily limits for your gaming activity or to exclude yourself from playing games or placing sports wagers on the Services. Details of how to set daily limits or to exclude yourself can be found on the Player Protection page on the Services as applicable. Should you choose to exclude yourself, you will be opted out of all bonuses in accordance with the applicable bonus terms & conditions. Any cashable balance in your Account in the amount of one (1) dollar or more will be mailed to you via a check by the 15th day of the calendar month following the calendar month in which you exclude yourself. Should the cashable balance in your account be less than one (1) dollar at the time you exclude yourself, you will automatically forfeit such balance unless you contact Customer Service within seventy-two (72) hours of completing your self-exclusion request to request a check for such balance.
    31. Your Right to Suspend Your Account for a Period of Time Chosen by You. You have the right at any time to suspend your Account for a period of no less than seventy-two (72) hours. Details of how to suspend your Account can be found on the Player Protection page on the Services.
  9. Suspicious Betting

    1. For the purpose of this Section 9, “suspicious betting” shall refer to where we have reasonable grounds to believe that a bet or a number of Bets have been placed under suspicious circumstances. Suspicious betting shall include, but not be limited to:
      1. Where there is an inordinate frequency and/or highly unusual pattern of Bets (by comparison with betting norms) placed on the same selection(s) in a short space of time;
      2. Where there is an inordinate frequency and/or highly unusual pattern of Bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of Bet(s) placement, based on the odds offered on the selection(s) at the time of bet placement, is largely inconsistent with the theoretical probability of the same selection(s) winning calculated using their starting prices;
      3. Where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of bet placement but was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event (or those events);
      4. Where we have reasonable grounds to suspect that a Bet or a string of connected Bets were placed robotically, by automated means, or otherwise than through the Account holder placing each Bet manually via their Account;
      5. Where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any Bet(s);
      6. Where we reasonably suspect that you have opened duplicate Accounts or where we reasonably suspect that second or subsequent Accounts are under common control with your Account with a view to concealing the true worth, nature or pattern of Bets placed by you or on your behalf, even if second or subsequent Accounts are opened under different names;
      7. Where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf; or
      8. Where we reasonably believe that bets have been placed from a location or Device other than the location or Device which you claim to have used to place a Bet.
    2. In the case of any of the activities contemplated by Section 9.1, and without restricting our ability to rely on other remedies that may be available to us, we may, acting reasonably, and depending on the circumstances:
      1. Request such further information from you as may reasonably be required by us to investigate whether the Bet or Bets constitute suspicious betting for the purpose of Section 9.1;
      2. Suspend or withhold payment of any amounts (or any parts thereof) pending the receipt by us of satisfactory evidence from you in order for us to determine (acting reasonably) that a bet does not constitute a suspicious Bet as such term is referred to in Section 9.1. For example, but without limitation, where we suspect that a Bet or a string of connected Bets may have been placed robotically or by automated means, we may require you to provide reasonable evidence that each Bet was placed manually by you via your Account. You further acknowledge and accept that we reserve the right, at our sole discretion, to collect and process any information in connection with your betting patterns, personal data, depositing of funds and any other related information and inquiries that will help us to investigate any suspected breach of these Terms;
      3. Suspend or withhold payment of any amounts (or any parts thereof), usually for no longer than thirty (30) days but where relevant for such longer period of time as may reasonably be required (for example, pending any investigations by BIU, any sports governing body, a gambling regulator, a law enforcement authority or any other third party);
      4. Void a Bet or a string of connected Bets (including for example multiples) prior to the event. Where possible, we shall communicate to you in advance that the Bet(s) has (or have) been voided prior to the (first) event the subject of the Bet(s);
      5. Calculate any winnings based on the starting price of the event(s) the subject of the Bet(s). Where possible, we shall communicate to you in advance that any Bet(s) will be settled at the starting price; or
      6. Where there is an inordinate frequency and/or unusual pattern of Bets placed on the same selection(s) in a short space of time and where we have reasonable grounds to suspect that the Bets are connected Bets, limit the payment of winnings in respect of those Bets (and where necessary with such limitation applied across multiple accounts) to the maximum payout for individual Bets on any particular market or markets as set out in the House Rules.
    3. Where we have reasonable grounds to believe that you have participated in, or have been connected with, any type of suspicious betting, we shall use our reasonable efforts to investigate such matter, including, but not limited to, through the use of various collusion, suspicious betting, fraud and cheating detection practices which are used in the gambling industry.
    4. We reserve the right to terminate an Account if we reasonably suspect any of the activities described in Section 9.1 in connection with that Account.
    5. Where a Bet is deemed to be, or is declared, void by us prior to an event, any sum deducted from your Account with respect to that Bet shall be credited to your Account.
    6. We reserve the right to seek to recover from you any losses we suffer that are directly or indirectly connected to any of the activities contemplated in Section 9.1. This right is without prejudice to any other rights (including common law rights) that we may have against you, whether under these Terms or otherwise.
    7. We will not be liable under any circumstances whatsoever for any loss you or any other person may incur as a result of the collusive or other behavior in breach of this Section 9. Further, we reserve the right, but shall not be obliged, to take any other actions in the case of any of the activities contemplated in Section 9.
    8. In exercising any of our rights under this Section 9, we shall ensure that we exercise such rights in a manner which is fair to you and to our customers generally. If you have any comments or questions in respect of this Section 9, please do not hesitate to contact Customer Service.
  10. Live Betting & Cash Out

    1. Live Betting (or In-Play Betting) means betting that takes place while an event is in progress. In addition to the rest of these Terms, the following rules apply to Live Betting:
      1. We reserve the right to void any part of any, or all, Bets on any Live Betting event that is not completed (i.e., abandoned, postponed);
      2. Where a blatant or palpable error is made in offers made, prices offered or bets accepted or in the in transmission of any event on which we have purported to offer Live Betting, Bets may be settled at the correct price at the time at which the Bet was placed, as determined by the Sportsbook; or
      3. Where we have reasonable grounds to believe that a Bet is placed after the outcome of an event is known, we reserve the right to void the Bet.
    2. Please note that in the case of Live Betting, you may not at any time be able to see or otherwise be provided with the most up-to-date information in relation to the relevant event, including for example (but without limitation), through delayed coverage, a slow connection or equipment, or other system flaws, faults, errors or service interruption. FanDuel Sportsbook shall not be liable for any delay in relaying up-to-date information.
    3. In addition to the rest of these terms relating to Live Betting (which apply equally to our Cash Out functionality), the rules relating to the Cash Out feature are further described here. Please note in particular that for a variety of reasons (including for example technical issues, human error, suspicions of fraud or other improprieties and/or other issues outside of our control), the Sportsbook cannot guarantee the availability at all times of the Cash Out functionality, even where the functionality has been advertised in connection with a particular event. Please be aware and accept, therefore, that unless Cash Out is available and successfully exercised in connection with a particular Bet, your initial Bet will, unless otherwise provided in accordance with these Terms, stand as originally placed.
  11. Gaming

    1. Certain games involve peer-to-peer events via the Services where you will be playing against other customers. Please note that we cannot control certain actions of those customers, who may be for example undertaking fraudulent activities such as colluding with other third parties or using unfair external factors or influences. If you suspect a third party is colluding, cheating or undertaking a fraudulent activity, please let us know as soon as possible. We will take reasonable steps to prevent such unacceptable behavior. However, we will not be liable for any loss or damage which you may incur as a result of such third party collusion, fraud, cheating or otherwise illegal activity.
  12. Betting Apps

    1. In addition to the rest of these Terms, and all other terms and conditions that apply (such as rules relating to bonuses or particular games and/or functionalities or any other terms relating to any other Betting App), the following terms and conditions apply to the Betting Apps.
    2. You accept that using the Betting Apps outside of a WiFi network may result in data charges from your mobile network provider. BIU will not be responsible for any data charges incurred as a result of your using the Betting Apps.
  13. Winnings, Payment & Consent to Paperless Delivery of Tax Documents

    1. All cleared winnings will be credited to the customer’s Account. Please see Section 7.2 for details on withdrawal methods.
    2. Results will be as published and confirmed by the relevant governing body or as otherwise generally accepted.
    3. The maximum payout to any one (1) customer in any twenty-four (24) hour period regardless of size of stake or number of Bets are as set out in the House Rules or as specified on the Bet Receipt, whichever is the lesser sum. Currency equivalent maximum payouts will apply for any currency not listed in the House Rules .
    4. It is strictly the duty of the customer to stay within the limits set out in the House Rules and FanDuel Sportsbook will not under any circumstances pay any amounts in excess of those limits to a customer for any purported winnings exceeding these limits.
    5. Any questions relating to a Bet must be raised no later than six months after the last event in the Bet has been settled. We cannot guarantee that we will be able to respond to your question if it is not raised within this time.
    6. We may use your username and/or first name and/or initials and state and any winnings you may have had for advertising or promotional purposes without additional compensation.
    7. We report wagering winnings and where applicable (as enumerated later), tax withholdings on Form W-2G to the Internal Revenue Service (IRS) and the appropriate State governmental or tax authorities as required by law for:
      1. FanDuel Sportsbook Website
        1. Any sportsbook bet which results in winnings of $600.00 or more where the winnings are at least 300 times the amount of the wager is subject to reporting via Form W-2G. “Winnings” for the purpose of this sub-section are defined as the amount of winnings reduced for the wager amount.

          In addition, we are required to withhold taxes on any sportsbook bet that result in winnings of more than $5,000.00 where these winnings are also at least 300 times the amount of the wager. We withhold 24% of the winnings and remit such amount to the Internal Revenue Service (IRS). Where and when applicable, we also withhold the applicable percentage of the winnings and remit such amount to the appropriate State governmental or tax authority.

    8. We report non-wagering winnings and other cash and reportable non-cash prize payments and awards on Form 1099 to the Internal Revenue Service and appropriate State governmental or tax authorities as required by law.
    9. If you are subject to IRS reporting or withholding requirements, we will send you Form W-2G(s) or Form 1099 (as applicable) summarizing the required information about your reportable winning(s), prize(s), and/or award(s) for tax purposes by January 31st of the year following the end of the tax year of those winning(s), prize(s), and/or award(s). More details about tax form delivery can be found in Section 13.11.
    10. You hereby affirmatively consent to receive all your tax-related documents, including any IRS Form 1099 and/or Form W-2G electronically. Tax-related documents will remain available electronically for at least three years after the date the document is first made available to you electronically.
    11. In addition to consenting to and obtaining electronic copies, you may request additional paper copies of your tax-related documents by contacting Customer Service. Requesting a paper copy of your tax-related documents will not be considered a withdrawal of your consent for paperless delivery. To begin regularly receiving paper copies of your future tax-related documents, you must either: (1) opt into both electronic and paper delivery for future tax-related document on your Account here (link); or (2) formally withdraw consent as described in Section 13.13. If you opt into both electronic and paper delivery for future tax-related documents, electronic copies of those forms will be sent to you by January 31st of the year following the end of the tax year of winning(s), and paper copies of those forms will be mailed to you on or before February 15th of that same year.
    12. You agree to notify us promptly if your e-mail address or other account information changes by updating your Account information on the Services or contacting Customer Service. For information that is required by law to be sent to you, including Form 1099 and Form W-2G, if we receive an electronic notice that an e-mail is undeliverable due to an incorrect or inoperable e-mail address, we will resend such information via U.S. Postal Service to your address on file.
    13. You may withdraw your consent to paperless delivery of future tax-related documents by providing written notice by: 1) changing the opt-in setting on your Account here (link); (2) contacting Customer Service (link); or (3) mail to Betfair Interactive US LLC, 123 Town Square Place, PMB #607, Jersey City NJ 07310 (Attn: Legal Department). Opting into both electronic and paper delivery for future tax-related documents does not formally withdraw consent. To withdraw consent by mail, please state in writing that you are withdrawing consent to paperless delivery of tax-related documents and provide your full legal name and US tax identification number on any mailed documents. We may take up to 15 business days after receipt to process your request if withdrawing consent by mail.
    14. To access your electronic tax-related documents, you need to be able to read Adobe PDF files. To do this, you must have Adobe Acrobat Reader installed on your computer. It can be downloaded for free at http://get.adobe.com/reader/. You also need to have a computer with Internet access that supports the use of a browser that supports 128-bit encryption, and will need to have JavaScript enabled in your browser. You need hardware as necessary to support this software. In order to keep copies for your records, you will need to have access to a printer or have the ability to download information.
    15. We reserve the right to stop paperless delivery of all future tax-related documents at any time by giving you notice. If we choose to do so, we will send you paper copies of your tax-related documents via U.S. Postal Service to your address on file.
    16. In accordance with state law and regulation, we are required to check your state’s gambling intercept database for certain past-due debts when a winning wager exceeds a set dollar amount and odds threshold, as described in section 13.8. Your winnings may be subject to withholding if you are in arrears on state tax liabilities and/or child support obligations. Withholdings related to past-due debts will be applied to the total winnings due to a customer after federal and state taxes have been withheld as required by law.
  14. Errors & Suspected Errors

    1. FanDuel Sportsbook makes every effort to ensure that no errors are made in prices offered or Bets accepted. However, human and/or systems’ error may occasionally result in errors.
      1. FanDuel Sportsbook reserves the right to correct any obvious errors and to void any Bets placed where such errors have occurred.
    2. In the case of any blatant errors in prices transmitted (including for example where the price being displayed is materially different from those available in the general market and/or the price is clearly incorrect, depending on all of the circumstances), Bets will be settled at the correct price at the time of acceptance (or the Starting Price in the case of horse-racing, whichever is the greater). If a bet is accepted by us on an event where offering a price on the event itself (rather than the price) was in error, the bet will be void and your stake will be returned.
    3. Should funds be credited to a customer’s Account in error, it is the customer’s responsibility to notify us of the error without delay. Any winnings subsequent to the error and prior to the notification to us, whether linked to the error or not, shall be deemed invalid and returned to, or otherwise be reclaimable by, BIU.
    4. Any monies which are credited to your Account, or paid to you as a result of an error shall be deemed, pending resolution under Clause 14.1.1 to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you. Where such circumstances exist, if you have funds in your Account we may reclaim these funds from your Account pursuant to Section 16.2. We agree that we shall use reasonable efforts to detect any errors and inform you of any such errors relating to you, your engagement with us, or your Account, as soon as reasonably practicable.
    5. As soon as you suspect or become aware of an error you shall:
      1. Immediately cease play; and
      2. Inform us as soon as reasonably practicable of any such error or suspected error.
    6. Where you have used funds which have been credited to your Account or awarded to you as a result of an error to place subsequent Bets, we may cancel such Bets and/or withhold any winnings which you may have won with such monies, and if we have paid out on any such Bets, such amounts shall be deemed to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you.
    7. If you are incorrectly awarded any winnings as a result of (a) any human error; or (b) any bug, defect or error in the Software, then FanDuel Sportsbook will not be liable to pay you any such winnings and you agree to refund any such winnings that may have been paid to you as a result of such error or mistake.
    8. By using our Services, you understand that we reserve the right to change or remove any of these Services at any time.
  15. Chargebacks and Cancellation

    1. You hereby agree, warrant and represent that no chargebacks or other cancelation of deposits will be made relating to your Account without our consent. In the event of any of the foregoing occurring, you agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection therewith and to refund and compensate us for any losses we would otherwise incur arising from such actions including any expenses incurred by us in the process of recovering such amounts.
    2. Cancellation - We may restrict your access to the Services, suspend or terminate your Account, withdraw your offers for bets, void any bets outstanding to your Account, cancel any unmatched Bets or cancel and void any outstanding or matched Bets in our absolute discretion without cause at any time including if:
      1. There is a technological failure;
      2. We suspect that you are engaging in illegal or fraudulent activity;
      3. We suspect that you have (or may have) breached any part of these Terms;
      4. We suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties;
      5. We suspect that your Account’s usage could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organization supplying data or services to a betting operator);
      6. We suspect that you may be having difficulties obtaining credit;
      7. We have the right to do so as set out in any of our other policies;
      8. You are prohibited from entering into a Bet by any term of your contract of employment or any rule of a sport governing body or other professional body which applies to you; or
      9. You place a bet on any sporting match or event in which you take part
      10. In relation to any cancelled or void Bets, we reserve the right to hold any money in your Account relating to these Bets to be paid to us or, if there are insufficient funds in your Account, demand that you pay us the relevant outstanding amount relating to these Bets.

       

  16. Void Bets & Right of Set-Off

    1. BIU may be required by law to conduct certain checks on customers or those applying to open a new Account. Where we are required by law or otherwise determine to close an Account for a breach of these Terms, your attention is brought to the following terms:
      1. All previous Bets will be voidable at the option of BIU and any winnings which you have accrued will be forfeited by you and you will return to us on demand any such funds which have been withdrawn from your Account; and
      2. Subject to Clause 17.1, any stakes for Bets made but for which the event is not yet completed will be returned to you other than in the event of any outstanding chargebacks or any other amounts owed to us at that time.
    2. BIU may at any time set off any amount on deposit in your Account against any amounts owed by you to the Sportsbook.
  17. Fraud

    1. BIU reserves the right to seek criminal or other sanctions against you if we suspect you have engaged in fraudulent, dishonest or criminal acts and we will disclose such information to the relevant authorities or other relevant third parties (for example, payment service providers) as may be necessary in this regard.
    2. BIU reserves the right to suspend or terminate any Account it believes to be involved in fraud, money laundering and/or any other form of illegal or suspicious activities and to report such details as it reasonably considers are necessary to relevant authorities.
    3. You undertake that all money that you deposit in your Account is untainted with any illegality and, in particular, does not originate from any illegal activity or source.
  18. Responsible Gambling

    1. Enjoy legal online sports betting in Illinois responsibly and sensibly. FanDuel Sportsbook offers a range of different options that can be used to manage your gaming activity at any time. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming or the option to exclude yourself from betting for a period of time. All mentioned limits can be set in the various sections below when logged in. Visit our Responsible Gaming page here.

      If you or someone you know has a gambling problem, crisis counselling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537), texting ILGAMB to 53342, or visiting https://weknowthefeeling.org/.

  19. Dormant and Non-Depositing Accounts, Charges and Statements of Account Activity

    1. Dormant and Non-Depositing Accounts.
      1. Accounts shall be deemed “Dormant” in the event that the account holder does not log in within a three (3)-year period. Dormant accounts will be opted out of all bonuses in accordance with the applicable bonus terms and conditions. In accordance with applicable regulations, unclaimed balances in Dormant accounts will be forfeited.
      2. All bonuses and winnings earned from wagering with bonuses will be forfeited from any Account to which a deposit has not been made within sixty (60) days of establishing such Account.
    2. Charges.
      1. BIU will not charge you for the deposit and withdrawal of funds to or from your Account in the normal course of events. However, some charges may apply in some cases to reflect the cost incurred by BIU as a result of processing excessive transactions. Please note that if you become eligible to incur additional deposit and withdrawal charges, we will contact you before any charges are incurred.
    3. Statements of Account Activity.
      1. You can consult the “Account History” page to review all monetary transactions on your Account for the immediately preceding twenty-four (24) months. You may request and receive a statement of activity related to the last twenty-four (24) months of activity on your Account at any time by visiting the My Account page of the Services. If you require a statement of activity relating to your activity over the past twenty-four (24) months, please contact Customer Service with your request.
  20. Closure of Accounts

    1. Please contact our Customer Service if you wish to close your Account.
    2. After your Account has been closed, it will remain closed unless and until you ask for it to be re-opened. However, we may refuse to re-open your Account in certain circumstances (including where a permanent exclusion or self-exclusion has been applied to your Account pursuant to our responsible gambling practices - see Section 18 above).
    3. Account holders who wish to recover funds held in a closed, locked or excluded Account are also advised to contact Customer Service.
    4. We are entitled to close your Account at our discretion and without having to disclose any reasons, and where deemed necessary on written notice (or attempted notice) to you using the contact details you have provided. Any balance in your Account will be made available to you, provided that you have complied with these Terms.
    5. Your sole remedy in the event of termination of your Account by us for any reason shall be the reimbursement of any undisputed Account balance you may then have (and we shall have no further liability to you whatsoever).
  21. Software and Downloads, Location Services and SMS Service Alerts

    1. Software and Downloads. For certain of our Services, it may be necessary to download or otherwise use certain software, including software provided by third parties. In such circumstances, you may be required to enter into an end user license agreement (“EULA”) in respect of such software. You agree to be bound by the terms of any such agreement. You also agree not to interfere with, modify, decompile, copy, or reverse-engineer any software provided to you as part of the Services except as expressly permitted herein, in the EULA, or as permitted by law.
    2. Location Services. In this Section 21.2, “Cellular Provider” means AT&T, Sprint, T-Mobile, Verizon or any other cellular provider that you use to access the Services and/or play the games and/or make sports wagers. By accepting the Terms you are providing permission to BIU to obtain your location using your cell phone. It is necessary for BIU to collect this information in order to validate that you are located within the legal gaming area of the State of Illinois and to allow you to access the Services, play the games and place sports wagers. You are also consenting to BIU retaining your location data for ten (10) years before deleting it. You also agree to those details being shared with the IGB upon request. The Services use location data. By using the Services, you allow your wireless carrier to share your location with others. There is no representation, warranty or guarantee of accuracy, completeness or timeliness of any location data, product, or service. The Services were not developed by a Cellular Provider. If you use the Services, it may require your Cellular Provider to disclose your customer information, including location information, to BIU or a third party. By providing your consent, you authorize your Cellular Provider to disclose your information to BIU and to third parties in order to enable this application. See our Privacy Policy for more information about how BIU will collect, access, use, and disclose your information. You acknowledge and agree that: (1) your relationship with BIU is separate from your relationship with your Cellular Provider; (2) Your Cellular Provider is not responsible for the Services; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors, and assigns from any judgments, claims, actions, losses, liabilities, or expenses arising from or attributable to the Services or the acts or omissions of BIU.
    3. SMS Service Alerts.
      1. To confirm that you opt-in to location data being used to validate your location (“Location Services”), you must provide a valid cell phone number on registration. You will not be able to access the games or sports wagering menus on the Services unless you have opted into location verification. In order to receive this opt-in text message, you must have a supported carrier. If you opt out of Location Services, you will no longer be able to access the Services or the games or sports wagering menus as BIU will no longer be able to verify that you are physically located in the State of Illinois. For further details regarding location or SMS services, please contact Customer Service.
      2. If you wish to enable two-factor authentication on your Account in order to log in to the Websites or Betting Apps, you may do so in your Account settings (“Two-Factor Authentication”). When Two-Factor Authentication is enabled, BIU will send a randomly generated code via text message to your registered cell phone number each time your Account username and password are correctly entered. You must enter this code on the Websites or Betting Apps in order to successfully access the Services or the games or sports wagering menus. In order to opt in to Two-Factor Authentication you must have a supported carrier. Should you wish to opt-out of Two-Factor Authentication, you can do so at any point by responding “STOP” to the original opt-in text message or by texting “STOP” to the short code.
      3. Supported carriers for Location Services and Two-Factor Authentication include major US carriers such as AT&T, Sprint, T-Mobile, and Verizon Wireless. Additional carriers such as Boost, Cricket, U.S. Cellular, and Virgin Mobile are also supported where available. Message and data rates may apply; please check with your carrier for further details.
  22. Systems Failure & Hacking and Other Offenses

    1. BIU shall not be liable for any bet not being placed for any reason or you being disconnected from the Services, including, but not limited to, failure or disconnection of computer, telecommunications services, internet or otherwise, and the balance of your Account will at all times be as is recorded on our server.
    2. You warrant, represent and undertake that you shall not knowingly or negligently interrupt, corrupt or exploit for any purposes not intended by BIU any of the Services, including for example by:
      1. Attempting to gain unauthorized access to any of the Services, the servers on which the Services are hosted or any server, computer or database connected to the Services;
      2. Using any features which may affect the function or performance of the Services in any way for example (but not limited to) releasing viruses, worms, trojans or similar material that may be malicious or harmful;
      3. Interfering or tampering with, removing or otherwise altering in any way, any information in any form which is included in or on any of the Services; or
      4. Attacking the Services via a denial-of-service attack or any other form of attack or interference.
    3. We reserve the right to pursue you for any loss we suffer as a result of any infringement by you of any of your obligations under this Section 22. Further, please be aware that we may share your details with law enforcement authorities in the case of any criminal, or suspected criminal, activities by you.
    4. We may restrict your access to the Services, prohibit you from participating in any and/or all games, and/or prohibit you from playing in a particular game, refuse or limit any wager you make, withhold payment of your winnings, and suspend or terminate your Account in our absolute discretion without cause at any time, including, without limitation, if:
      1. There is a technological failure;
      2. We reasonably believe that you have breached any of these Terms;
      3. You attempt to manipulate or ascertain information concerning the Software code or are involved in collusion;
      4. You tamper or attempt to tamper with the Software in any way;
      5. You are committing any offense, e.g., by attempting to access or accessing the games or sports wagering system from a jurisdiction where playing games or placing sports wagers is illegal; or
      6. You publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material.
  23. User Generated Content

    1. Certain of the Services may invite or permit you to upload your own content (“User Generated Content”). BIU does not exercise editorial control over, and therefore does not endorse any, User Generated Content, and we shall not be liable in relation to such User Generated Content. You understand and agree that you are solely responsible for your User Generated Content.
    2. For any User Generated Content you provide, you hereby warrant, represent and undertake that such content:
      1. Is an original work created by you or you have a license or the express consent of the owner to use the User Generated Content in that manner;
      2. Does not infringe any third party intellectual property rights or privacy rights anywhere in the world;
      3. Does not contain any defamatory or otherwise inappropriate materials or statements;
      4. Does not contain any form of malicious computer code (e.g., viruses, bugs, trojan horses etc.) which could disable or disrupt any of the Services;
      5. Complies with all applicable laws and regulations; and
      6. May be used in connection with publicizing and promoting BIU and its Services.
    3. Any User Generated Content you provide will be considered non-confidential and lawfully provided by you and you are automatically deemed to have granted us an irrevocable, transferable, royalty-free right and license to copy, exhibit, publish, distribute or otherwise use and sub-license that User Generated Content as we see fit, including for commercial purposes. Such uses may include in printed publications, multimedia presentations, on websites or in any other distribution media. You agree that BIU may also use your name, likeness and any other biographical information contained in such User Generated Content as we see fit, including for commercial purposes. In addition, you waive any right to inspect or approve the finished product, including written copy, wherein your likeness or testimonial appears. For the avoidance of doubt, you agree that you will make no monetary or other claim against BIU for its use of your User Generated Content.
    4. You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents, employees and service providers (e.g., Facebook) harmless from any liabilities, claims, losses or damages (including reasonable legal fees), however caused, that may arise as a result of or in connection with any User Generated Content.
    5. If you have any issues with User Generated Content provided by any other customer or if you would like to discuss our use (or non-use) of your User Generated Content, please let us know by contacting us at the details below. We reserve the right (but are not obliged to) to edit or remove User Generated Content.
  24. Your Personal Data

    1. It is your responsibility to ensure that personal information relating to you is kept up-to-date. We reserve the right to suspend or terminate your Account if we suspect this information to be inaccurate. We will process information about you in accordance with our Privacy Policy.
  25. No Warranty

    1. THE SERVICES ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. Therefore, to the fullest extent permissible by law, BIU, Fairmount, their parent companies, and each of their respective subsidiaries and each of their respective employees, directors, officers, managers, shareholders, agents, prize providers, agencies, vendors, licensors, licensees, contractors, successors, and assigns (collectively, “FanDuel Parties”) hereby disclaim and make no representations, warranties, endorsements, or promises, express or implied, as to:
      1. The Services and any wagering activities (including the Content and the User Generated Content);
      2. The functions, features, or any other elements on, or made accessible through, the Services;
      3. Any products, services, or instructions offered or referenced at or linked through the Services;
      4. Security associated with the transmission of your wagers, information and User Generated Content transmitted to BIU or via the Services;
      5. Whether the Services or the servers that make the Services available are free from any harmful components (including viruses, Trojan horses, and other technologies that could adversely impact your Device);
      6. Whether the information (including any instructions) on the Services is accurate, complete, correct, adequate, useful, timely, or reliable;
      7. Whether any defects to or errors on the Services will be repaired or corrected;
      8. Whether your access to the Services will be uninterrupted;
      9. Whether the Services will be available at any particular time or location; and
      10. Whether your use of the Services is lawful in any particular jurisdiction.
      11. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED HEREIN OR IN ADDITIONAL TERMS PROVIDED BY A BETFAIR PARTY, THE BETFAIR PARTIES HEREBY FURTHER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS.

       

  26. Liability

    1. YOU HEREBY ACCEPT THAT BY USING THE SERVICES, THERE IS A RISK THAT YOU MAY, AS WELL AS WINNING MONEY, LOSE MONEY. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR OWN RISK AND THE FANDUEL PARTIES ACCEPT NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY CONSEQUENCES THAT ARE ALLEGED TO HAVE OCCURRED THROUGH YOUR USE, OR MISUSE, OF THE SERVICES.
    2. IF AND ONLY TO THE EXTENT THAT CLAUSE 26.1 DOES NOT APPLY, THE MAXIMUM LIABILITY OF THE FANDUEL PARTIES (AND/OR OUR THIRD PARTY SERVICE PROVIDERS, TO THE EXTENT RELEVANT) TO YOU ARISING OUT OF OR RELATING TO THE SERVICES AND/OR THE TERMS, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE SHALL BE LIMITED TO THE AVERAGE BALANCE HELD IN YOUR ACCOUNT IN THE PREVIOUS SIX (6) MONTHS (OR THE TERM OF THE ACCOUNT IN THE CASE OF ACCOUNTS OPEN FOR LESS THAN SIX (6) MONTHS).
    3. THE FANDUEL PARTIES (AND/OR OUR THIRD PARTY SERVICE PROVIDERS, TO THE EXTENT RELEVANT) SHALL NOT BE LIABLE TO YOU IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE ARISING FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF BUSINESS INFORMATION, BUSINESS INTERRUPTION, LOSS OF REPUTATION, LOSS OF OPPORTUNITY, OR LOSS OF GOODWILL, OR FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF SUCH DAMAGES ARE FORESEEABLE OR IF WE HAVE BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.
    4. THE FANDUEL PARTIES ARE NOT LIABLE FOR THE FAILURE OF ANY EQUIPMENT OR SOFTWARE, WHEREVER LOCATED OR ADMINISTERED, OR WHETHER UNDER OUR DIRECT CONTROL OR NOT, THAT MAY PREVENT THE OPERATION OF OUR SERVICES, IMPEDE THE PLACING OF ORDERS FOR BETS OR THE ACCEPTANCE OF BETS, OR PREVENT YOU FROM BEING ABLE TO CONTACT US. THE FANDUEL PARTIES WILL NOT BE LIABLE FOR ANY LOSS OF CONTENT OR MATERIAL UPLOADED OR TRANSMITTED THROUGH THE WEBSITE AND YOU CONFIRM THAT THE BETFAIR PARTIES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO, OR SUSPENSION OR DISCONTINUANCE OF, THE SERVICES. THE FANDUEL PARTIES RESERVE THE RIGHT TO CANCEL OR SUSPEND THE SERVICES WITHOUT INCURRING ANY LIABILITY.
    5. THE FANDUEL PARTIES ARE NOT LIABLE FOR ANY LOSS OR DAMAGE THAT YOU MAY SUFFER BECAUSE OF ANY ACT OF GOD; POWER FAILURE; TRADE OR LABOR DISPUTE; ACT, FAILURE OR OMISSION OF ANY GOVERNMENT OR AUTHORITY; OBSTRUCTION OR FAILURE OF TELECOMMUNICATION SERVICES OR NETWORKS; OR ANY OTHER ACT, OMISSION, DELAY OR FAILURE CAUSED BY A THIRD PARTY OR OTHERWISE OUTSIDE OF OUR CONTROL.
    6. The foregoing limitations of liability will apply even if any of the foregoing events or circumstances were foreseeable and even if the FanDuel Parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the Services).
  27. Indemnity

    1. In exchange for the right to participate in the Services, you agree to indemnify, defend (at our option) and hold the FanDuel Parties harmless from and against any and all damages, losses, liabilities, claims, costs, investigations, judgments, fines, penalties, settlements, interest, expenses or demands, including, but not limited to, personal injury, death, or damage to or loss of property, that directly or indirectly arise from or are related to: (i) injuries, damages, or losses to persons and property which may be sustained in connection with participation in any wagering transactions, the receipt, ownership, use or misuse of any winnings or while preparing for, participating in and/or traveling to or from any Services related activity, as well as any claims based on publicity rights, defamation, or invasion of privacy; (ii) your User Generated Content; (iii) your use of the Services and your activities in connection with the Services; (iv) your breach or anticipatory breach of these Terms; (v) your violation or anticipatory violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your use of the Services, participation in any wagering transactions, and your other activities in connection with the Services; (vi) information or material transmitted through your Device, even if not submitted by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy, or other right of any person or entity; (vii) any misrepresentation made by you; and (viii) our use of the information that you submit to us (including your User Generated Content) (all of the foregoing, “Claims and Losses”). We may, in our sole and absolute discretion, require any winner to execute a separate release of claims similar to the one listed above in this Section as a condition of being awarded any bet or receiving any pay-out. You will cooperate as fully required by us in the defense of any Claim and Losses. Notwithstanding the foregoing, we retain the exclusive right to settle, compromise, and pay any and all Claims and Losses. We reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of BIU. We are not responsible for technical, hardware, network connections or incomplete or delayed computer transmissions, regardless of cause.
  28. Intellectual Property Rights

    1. Content.
      1. The Services contain a variety of: (i) materials and other items relating to the Sportsbook and its products and services, and similar items from our licensors and other third parties, including all layout, information, text, data, files, images, scripts, designs, graphics, button icons, instructions, illustrations, photographs, audio clips, music, sounds, pictures, videos, advertising copy, URLs, technology, software, interactive features, the “look and feel” of the Services, and the compilation, assembly, and arrangement of the materials of the Services and any and all copyrightable material (including source and object code); (ii) trademarks, logos, trade names, service marks, and trade identities of various parties, including those of BIU (collectively, “Trademarks”); and (iii) other forms of intellectual property (all of the foregoing, collectively, “Content”).
    2. Ownership.
      1. The Services (including past, present, and future versions) and the Content are owned or controlled by BIU and/or our licensors and certain other third parties. All Content included on the Services is used with the permission of BIU, such as text, graphics, logos, icons, images, and audio clips. All right, title and interest in and to the Content available on the Services is the property of BIU or our licensors or certain other third parties and is protected by United States and international copyright, trademark, patent or other intellectual property rights to the fullest extent possible.
    3. Limited License.
      1. Subject to your strict compliance with these Terms and any Additional Terms, BIU grants you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to: (i) download (temporary storage only), display, view, use, play, and/or print one copy of the Content (excluding source and object code in raw form or otherwise, other than as made available to access and use to enable display and functionality) on a personal computer, mobile phone or other wireless device, or other Internet enabled device (each, a “Device”) for your personal, non-commercial use only, and (ii) to use certain Content that we may from time to time make available on the Services explicitly for you for use as part of or to be incorporated into your User Generated Content (“FanDuel Licensed Elements”), but only for such purposes as may be explicitly stated at the time that the FanDuel Licensed Elements are made available on the Services; but we and our licensors and certain other third parties, as the case may be, retain ownership of such FanDuel Licensed Elements. The foregoing limited license: (i) does not give you any ownership of, or any other intellectual property interest in, any Content, and (ii) may be immediately suspended or terminated for any reason, in BIU’s sole discretion, and without advance notice or liability. In some instances, we may permit you to have greater access to and use of Content and/or FanDuel Licensed Elements, subject to certain additional terms. You may not distribute, modify, transmit, reuse, re-post, or use the Content on the Services for public or commercial purposes, including the text, images, audio, and video without BIU’s written permission.
    4. Rights of Others.
      1. When using the Services, you must respect the intellectual property and other rights of BIU and others. Your unauthorized use of Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability. BIU respects the intellectual property rights of others.
    5. Data Available on the Services.
      1. For the avoidance of any doubt you may use the data available from the Website and the other Services (including for example odds, both live and historical) only as strictly required for your permitted personal, non-exclusive, non-sublicenseable, non-commercial purpose of availing of the Services. Any other use and/or reproduction of the data without prior written consent of BIU is prohibited and will constitute a breach of these Terms. BIU reserves its right to take such action as it considers necessary, including issuing legal proceedings without further notice to you, in relation to any unauthorized use of its data or of the Website or Services.
  29. General

    1. Third Party Linking.
      1. At BIU’s discretion, the Website or other Services may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by BIU of the contents on such third party websites. BIU is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third party sites. LINKS TO ANY SERVICES PROVIDED BY A THIRD PARTY ARE NOT INTENDED FOR TRADING OR INVESTING PURPOSES AND BIU WILL ACCEPT NO LIABILITY FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR ANY OTHER LOSSES OR DAMAGES ARISING OUT OF YOUR ACCESS TO AND USE OF THE INFORMATION PROVIDED. IF YOU DECIDE TO ACCESS LINKED THIRD PARTY WEBSITES, YOU DO SO AT YOUR OWN RISK.
      2. BIU generally welcomes the hyper-linking to our Website from other appropriate websites provided such links are to our homepage (and no deeper within the Website) and provided BIU gives its written consent to the establishment of such links. BIU reserves the absolute right to refuse to consent to such links without giving reasons. Any links to either Website from another website must be presented in such a manner that the viewing of the Website is not impaired by framing or similar techniques that may impair a browser’s experience.
      3. BIU does not permit linking from its Website or its Services to third party websites or services or the display of third party content on top of, or in addition or as an alternative to, our Website or Services without our express written consent. In particular, BIU expressly prohibits third parties from framing, similar techniques or other acts of impairment of a user’s experience when they visit our Website or engage with our Services. To this end, and by your acceptance of these Terms whether as registered member or otherwise, you hereby acknowledge that where you engage in any of the foregoing prohibited actions:
        1. Damages may not be an adequate remedy for any infringement and that we are entitled to the remedies of injunction, specific performance, an order to deliver up materials which infringe our intellectual property rights and any other statutory or equitable relief and that no proof of special damages is necessary for reliance on such remedies; and
        2. You shall indemnify us for any liabilities, losses or damages (including reasonable legal fees), however caused, that may arise as a result of or in connection with your non-compliance with this Section.
    2. Transfer and Assignment.
      1. On occasion, we may require the ability to transfer, assign or sublicense these Terms to a third party, for example (but without limitation) in the case of our engaging new third party service providers or in the case of a merger or acquisition. You hereby consent, and we reserve the right to, transfer, assign or sublicense these Terms, in whole or in part, to any person without requiring any additional consent and without notice, provided that any such assignment will be on the same terms or terms that are no less advantageous to you.
      2. You may not assign, sublicense or otherwise transfer in any manner whatsoever any of your rights or obligations under these Terms without our prior written consent.
    3. Severability.
      1. If any provision of these Terms is held to be invalid, void or unenforceable by reason of any law, rule, administrative order or judicial decision, that provision will be, to the extent strictly necessary, severed from the remaining terms and conditions and that determination shall not affect the validity of the remaining provisions of these Terms. In the case of the severance of any terms, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, the original intent in these Terms.
    4. Waiver.
      1. Failure by BIU to insist upon strict performance of any of your obligations or to exercise any of the rights or remedies to which we are entitled shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations and a waiver by us of any default shall not constitute a waiver of any subsequent default.
    5. Notices.
      1. Notices and other communications delivered or mailed to the postal address or to the electronic-mail address provided by you shall, until we have received notice in writing of any different address, be deemed to have been personally delivered once sent whether actually received or not
    6. Interpretation.
      1. In the event of there being any conflict or inconsistency between the terms and conditions comprising these Terms as identified in Section 2, the order of precedence shall be as follows:
        1. The House Rules; and then
        2. These FanDuel Sportsbook Terms & Conditions; and then
        3. Our Privacy Policy; and then finally
        4. Any other of our terms and conditions, rules or policies as they relate to promotions, bonuses, special offers or any other aspect of your use of the Services from time to time.
    7. Entire Agreement.
      1. These Terms and any documents referred to herein represent the entire agreement between BIU and you and supersede any prior agreement, understanding or arrangement, whether oral or in writing. We each acknowledge that we have not relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us except as expressly stated in these Terms.
    8. Communications.
      1. When you communicate with us electronically, such as via e-mail and text message, you consent to receive communications from us electronically. Please note that we are not obligated to respond to inquiries that we receive. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
    9. Investigations; Cooperation with Law Enforcement; Termination; Survival.
      1. We reserve the right, without any limitation, to: (i) investigate any suspected breaches of the Services’ security or its information technology or other systems or networks; (ii) investigate any suspected breaches of these Terms; (iii) investigate any information obtained by us in connection with reviewing law enforcement databases or complying with criminal laws; (iv) involve and cooperate with law enforcement authorities in investigating any of the foregoing matters; (v) prosecute violators of these Terms; and (vi) discontinue the Services, in whole or in part, or, except as may be expressly set forth in any additional terms, suspend or terminate your access to it, in whole or in part, including any Accounts or registrations, at any time, without notice, for any reason and without any obligation to you or any third party. Any suspension or termination will not affect your obligations to us under these Terms. Upon suspension or termination of your access to the Services, or upon notice from us, all rights granted to you under these Terms will cease immediately, and you agree that you will immediately discontinue use of the Services. The provisions of these Terms, which by their nature should survive your suspension or termination will survive, including the rights and licenses you grant to us in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability and the provisions regarding jurisdiction, choice of law, no class action, and mandatory arbitration.
  30. Binding Arbitration and Class Action Waiver

    PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

    1. Initial Dispute Resolution.
      1. Our Customer Support Department department is available via the web and our App to address any concerns you may have regarding the Service. Our Customer Service Department can resolve most concerns quickly to our patrons’ satisfaction. Failure to engage in this process could result in the award of fees against you in arbitration. The parties shall use their best efforts through this Customer Service process to settle any dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a condition to either party initiating a lawsuit or arbitration. This requires first sending a written description of the dispute to the other party. For any dispute you initiate, you agree to send the written description of the dispute along with the email address associated with your account to Customer Service, using the link here (link). For any dispute that FanDuel Sportsbook initiates, we will send our written description of the dispute to the email address associated with your FanDuel Sportsbook account. The written description must be on an individual basis and provide, at minimum, the following information: your name; a description of the nature or basis of the claim or dispute; and the specific relief sought. If the dispute is not resolved within sixty (60) days after receipt of the written description of the dispute, you and FanDuel Sportsbook agree to resolve any remaining dispute through the further dispute resolution provisions below.
      2. The aforementioned informal dispute resolution process is a prerequisite and condition precedent to commencing any formal dispute resolution proceeding. The parties agree that any applicable statute of limitations period and filing fees or other deadlines will be tolled while the parties engage in this informal dispute resolution process.
    2. Binding Arbitration.
      1. Only after the parties have engaged in a good-faith effort to resolve the dispute in accordance with this Initial Dispute Resolution (Section 30.1), and only if those efforts fail, then either party may initiate binding arbitration, subject to the exceptions in Section 30.5 and the terms set forth below, as the sole means to resolve claims using the procedures set forth in Section 30.6 below. To initiate an arbitration, subject to the requirements described in this Section, you or FanDuel Sportsbook must file a demand for arbitration with National Arbitration and Mediation (“NAM”). After filing a copy of the demand with NAM, you must also email a copy to legal@fanduel.com. Merely emailing a demand to FanDuel Sportsbook will not commence an arbitration proceeding. If FanDuel Sportsbook is initiating arbitration, it will serve a copy of the demand to the email address associated with your FanDuel Sportsbook account. You and FanDuel Sportsbook agree that all claims, disputes, or disagreements that may arise out of the interpretation or performance of the Agreement, which includes the Terms of Service (including its formation, performance and breach) or payments by or to FanDuel Sportsbook, or that in any way relate to the provision or use of FanDuel Sportsbook services, your relationship with FanDuel Sportsbook, or any other dispute with FanDuel Sportsbook, shall be resolved exclusively through binding arbitration in accordance with this Section 30 (collectively, the “Arbitration Agreement”). This includes claims that arose, were asserted, or involve facts occurring before the existence of this Arbitration Agreement or any prior agreement as well as claims that may arise after the termination of this Arbitration Agreement, in accordance with the notice and opt-out provisions set forth in Section 30.7. This Arbitration Agreement is governed by the Federal Arbitration Act ("FAA") in all respects and evidences a transaction involving interstate commerce. You and FanDuel Sportsbook expressly agree that the FAA shall exclusively govern the interpretation and enforcement of this Arbitration Agreement. If for whatever reason the rules and procedures of the FAA cannot apply, the state law governing arbitration agreements in the state in which you reside shall apply.
      2. Except as set forth in Section 30.5, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator has the right to impose sanctions in accordance with the NAM rules and procedures for any frivolous claims or submissions the arbitrator determines have not been filed in good faith, as well as for a party's failure to comply with this Section.
      3. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU AND FANDUEL SPORTSBOOK ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
      4. Except as set forth in Section 30.4 below, if any provision of this Arbitration Agreement is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions thereof remain in full force and effect.
    3. Location.
      1. If you are a resident of the United States, and initiate arbitration, such arbitration will take place in the County where you reside, or if no NAM arbitrator is available in that County, than at the closest NAM arbitration location available in the state. Where FanDuel Sportsbook initiates arbitration, and for residents in Canada (and anywhere else outside the United States), arbitration shall be initiated in the County of New York, State of New York, United States of America, unless you and FanDuel Sportsbook otherwise agree or unless the designated arbitrator determines, based on a written objection, that such venue would be unreasonably burdensome to any party, in which case the arbitrator shall have the discretion to select another venue despite either party’s initial selection. For any arbitration conducted in New York, You and FanDuel Sportsbook agree to submit to the personal jurisdiction of any federal or state court in New York County, New York, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator; and in connection with any such proceeding, further agree to accept service of process by U.S. mail and hereby waive any and all jurisdictional and venue defenses otherwise available. The parties agree that arbitration may take place exclusively by video, where such arrangements are acceptable to the appointed arbitrator.
    4. Class Action Waiver.
      1. YOU AND FANDUEL SPORTSBOOK ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT ALLOWED BY LAW, EXCEPT AS SET OUT OTHERWISE IN THIS SECTION 30.4 AND SECTION 30.6 BELOW, ANY ARBITRATION SHALL BE CONDUCTED IN AN INDIVIDUAL CAPACITY ONLY AND NOT AS A CLASS OR OTHER CONSOLIDATED ACTION AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE AN INDIVIDUAL PARTY’S CLAIM, UNLESS FANDUEL SPORTSBOOK PROVIDES ITS CONSENT TO CONSOLIDATE IN WRITING.
      2. If there is a final judicial determination that applicable law precludes enforcement of this Paragraph’s limitations as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.
      3. If there is a final judicial determination that either the Class Arbitration Action and Collective Relief Waiver or the provisions in Section 30.6 are not enforceable as to a particular claim or request for relief, then the parties agree that that particular claim or request for relief may proceed in court but shall be severed and stayed pending arbitration of the remaining claims. This provision does not prevent you or FanDuel Sportsbook from participating in a class-wide settlement of claims.
    5. Exception - Litigation of Intellectual Property and Small Court Claims.
      1. Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights).
      2. Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court’s jurisdiction regardless of what forum the filing party initially chose. Either party may also seek a declaratory judgment or other equitable relief in a court of competent jurisdiction regarding whether a party’s claims are time-barred or may be brought in small claims court. Seeking such relief shall not waive a party’s right to arbitration under this agreement, and any filed arbitrations related to any action filed pursuant to this paragraph shall automatically be stayed (and any applicable statute of limitations tolled) pending the outcome of such action.
    6. Arbitration Rules.
      1. The arbitration will be administered by National Arbitration and Mediation (“NAM”) and resolved before a single arbitrator. If NAM is not available to arbitrate, the alternative arbitrator for individual arbitrations not meeting the definition set forth in 30.6.7, shall be JAMS (https://www.jamsadr.com/). For 100 or more arbitrations meeting the definition set forth in 30.6.7, the alternative provider shall be ADR Services, Inc. (“ADR Services”) (https://www.adrservices.com/). Except as modified by this "Dispute Resolution" provision, NAM will administer the arbitration in accordance with the NAM Comprehensive Dispute Resolution Rules and Procedures, Fees For Disputes When One of the Parties is a Consumer and the Mass Filing Dispute Resolution Rules and Procedures in effect at the time any demand for arbitration is filed with NAM, excluding any rules or procedures governing or permitting class or representative actions. The applicable NAM rules and procedures are available at www.namadr.com or by emailing National Arbitration and Mediation’s Commercial Dept. at commercial@namadr.com.
      2. You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise. The parties agree that NAM has discretion to reduce the amount or modify the timing of any administrative or arbitration fees due under NAM’s Rules where it deems appropriate (including as specified in Section 30.6.4, provided that such modification does not increase the costs to you, and you further agree that you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Section 30 while such challenge remains pending before NAM, the arbitrator, and/or a court of competent jurisdiction, and that any and all due dates for those fees shall be tolled during the pendency of such challenge.
      3. Any arbitration demand or counterclaim asserted by either party must contain sufficient information to provide fair notice to the other party of the asserting party’s identity, the claims being asserted, and the factual allegations on which they are based, and must include proof that the claimant is party to this agreement by registering an account with FanDuel Sportsbook. The arbitrator and/or NAM may require amendment of any demand or counterclaim that does not satisfy these requirements. The arbitrator has the right to impose sanctions for any claims the arbitrator determines to be frivolous or improper (under the standard set forth in Federal Rule of Civil Procedure 11), including for any claim filed on behalf of a claimant who is not party to this agreement.
      4. The parties agree that NAM has discretion to modify the amount or timing of any administrative or arbitration fees due under NAM’s Rules where it deems appropriate, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by NAM does not constitute a default, waiver, or breach of this Section 30 while such challenge remains pending before NAM the arbitrator, and/or a court of competent jurisdiction.
      5. If the amount in controversy does not exceed $10,000 and you do not seek injunctive or declaratory relief, then the arbitration will be conducted solely on the basis of documents you and FanDuel Sportsbook submit to the arbitrator, unless the arbitrator determines that a hearing is necessary. If the amount in controversy exceeds $10,000 or seeks declaratory or injunctive relief, either party may request (or the arbitrator may determine) to hold a hearing, which shall be via videoconference or telephone conference unless the parties agree otherwise.
      6. Subject to the applicable NAM rules and procedures, the parties agree that the arbitrator will have the discretion to allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute.
      7. To increase the efficiency of administration and resolution of arbitrations, in the event 100 or more similar arbitration demands (those asserting the same or substantially similar facts or claims, and seeking the same or substantially similar relief) presented by or with the assistance or coordination of the same law firm(s) or organization(s) are submitted to NAM (or another arbitration provider selected in accordance with Section 30.6.1 if NAM is unavailable) against FanDuel Sportsbook within reasonably close temporal proximity ("Mass Filing"), the parties agree (i) to administer the Mass Filing in batches of 100 demands per batch (to the extent there are fewer than 100 arbitration demands left over after the batching described above, a final batch will consist of the remaining demands) with only one batch filed, processed, and adjudicated at a time; (ii) to designate one arbitrator for each batch; (iii) to accept applicable fees, including any related fee reduction determined by NAM (or another arbitration provider selected in accordance with 15.6(A) if NAM is unavailable) in its discretion; (iv) that no other demands for arbitration that are part of the Mass Filing may be filed, processed, or adjudicated until the prior batch of 100 is filed, processed, and adjudicated; (v) that fees associated with a demand for arbitration included in a Mass Filing, including fees owed by FanDuel Sportsbook and the claimants, shall only be due after your demand for arbitration is included in a set of batch proceedings and that batch is properly designated for filing, processing, and adjudication; and (vi) that the staged process of batched proceedings, with each set including 100 demands, shall continue until each demand (including your demand) is adjudicated or otherwise resolved. Arbitrator selection for each batch shall be conducted to the greatest extent possible in accordance with the applicable NAM rules and procedures for such selection, and the arbitrator will determine the location where the proceedings will be conducted. You agree to cooperate in good faith with FanDuel Sportsbook and the arbitration provider to implement such a “batch approach” or other similar approach to provide for an efficient resolution of claims, including the payment of combined reduced fees, set by NAM in its discretion, for each batch of claims. The parties further agree to cooperate with each other and the arbitration provider or arbitrator to establish any other processes or procedures that the arbitration provider or arbitrator believe will provide for an efficient resolution of claims. Any disagreement between the parties as to whether this provision applies or as to the process or procedure for batching shall be resolved by a procedural arbitrator appointed by NAM. This "Batch Arbitration" provision shall in no way be interpreted as increasing the number of claims necessary to trigger the applicability of NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures or authorizing class arbitration of any kind. Unless FanDuel Sportsbook otherwise consents in writing, FanDuel Sportsbook does not agree or consent to class arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims under any circumstances, except as set forth in Section 30.4 and this section 30.6.7. If your demand for arbitration is included in the Mass Filing, any statute of limitation applicable to your claims will remain tolled until your demand for arbitration is decided, withdrawn, or is settled.
      8. The arbitrator will render an award within the time frame specified in the applicable NAM rules and procedures. The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator will have the authority to award monetary damages on an individual basis and to grant, on an individual basis, any non-monetary remedy or relief available to an individual to the extent available under applicable law, the arbitral forum's rules, and this Arbitration Agreement. The parties agree that the damages and/or other relief must be consistent with Section 30.4 above and also must be consistent with the terms of the "Limitation of Liability" section of the Agreement as to the types and the amounts of damages or other relief for which a party may be held liable. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Attorneys' fees will be available to the prevailing party in the arbitration only if authorized under applicable substantive law governing the claims in the arbitration.
    7. 30-Day Right to Opt Out.
      1. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice, signed by you, of your decision to opt-out to the following address: FanDuel Inc., Attn: Legal,, 300 Park Avenue South, 14th Floor, New York, NY 10010. The notice must be sent within 30 days of March 26, 2024 or your first use of the Service, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, FanDuel Sportsbook also will not be bound by them. FanDuel Sportsbook will continue to honor any valid opt outs if you opted out of arbitration in a prior version of the Agreement pursuant to the requirements set forth in that version. If you do not timely opt out of this Arbitration Agreement, such action shall constitute mutual acceptance of the terms of these “Dispute Resolution” provisions by you and FanDuel Sportsbook.
    8. Changes to this Section.
      1. FanDuel Sportsbook will provide 30 days’ notice of any material changes to this clause. Changes will apply to all claims not yet filed. If you continue to use the site after the 30th day, or you affirmatively accept the changes sooner after having been provided notice, you agree that any unfiled claims are subject to the revised clause.
      2. If you reject any such changes by opting out of the Arbitration Agreement, you may exercise your right to a trial by jury or judge, as permitted by applicable law, but any prior existing agreement to arbitrate disputes under a prior version of the Arbitration Agreement will not apply to claims not yet filed. If FanDuel Sportsbook changes this “Dispute Resolution” section after the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement), you agree that your continued use of the Product(s) or Services 30 days after such change will be deemed acceptance of those changes. If you do not agree to such change, you may opt out by providing notice as described in Section 30.7.
      3. For any dispute not subject to arbitration you and FanDuel Sportsbook agree to submit to the personal and exclusive jurisdiction of and venue in the federal and state courts located in New York, NY. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
      4. The Terms and the relationship between you and FanDuel Sportsbook shall be governed by the laws of the State of New York without regard to conflict of law provisions.
  31. Contact Us

    1. If you experience any problems or have any inquiries or concerns, please contact Customer Service. If you are not satisfied with how we respond to your question or complaint, please raise a dispute with us by providing full written details of your grievance to us via email at sportsbook@fanduel.com. We will try to respond in detail to all such questions or complaints within five (5) calendar days of receipt. BIU and Fairmount are subject to all rules and regulations concerning customer disputes as defined by the IGB. If, after all reasonable methods to resolve the dispute with us have been exhausted, your dispute is still unresolved and it arises out of your use of the Services while physically located in Illinois, you can contact the IGB at:
      Illinois Gaming Board
      801 South Seventh Street
      Suite 400 - South
      Springfield, Illinois 62703
      http://igb.illinois.gov/ContactUs.aspx

      Please note that a copy of all disputes received by the IGB will be forwarded to Fairmount, our Illinois master sports wagering licensee.

  32. Terms Applicable to Apple iOS

    1. If you are accessing or using one of our Betting Apps through a Device manufactured and/or sold by Apple, Inc. (“Apple”, with such a device herein referenced as an “Apple Device”):
      1. To the extent that you are accessing the Betting App through an Apple Device, you acknowledge that these Terms are entered into between you and BIU and, that Apple is not a party to these Terms other than as third-party beneficiary as contemplated below.
      2. The license granted to you in Clause 28 of these Terms is subject to the permitted Usage Rules set forth in the Apple App Store Terms and Conditions (see: http://www.apple.com/legal/itunes/us/terms.html) and any third party terms of agreement applicable to the Betting App.
      3. You acknowledge that BIU, and not Apple, is responsible for providing the Betting Apps and Content thereof.
      4. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the Betting Apps.
      5. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Betting Apps.
      6. Notwithstanding anything to the contrary herein, and subject to the terms in these Terms, you acknowledge that, solely as between Apple and BIU, BIU and not Apple is responsible for addressing any claims you may have relating to the Betting Apps, or your possession and/or use thereof, including, but not limited, to: (i) product liability claims, (ii) any claim that the Betting App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
      7. Further, you agree that if a Betting App, or your possession and use of a Betting App, infringes on a third party’s intellectual property rights, you will not hold Apple responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claims.
      8. You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
      9. When using a Betting App, you agree to comply with any and all third-party terms that are applicable to any platform, website, technology or service that interacts with the Betting App.
      10. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Part B - Specific Terms and Conditions/House Rules for FanDuel Sportsbook

Part A - Introduction

  1. Use and interpretation

    The FanDuel Sportsbook Rules and Regulations ("Sportsbook House Rules") are part of the FanDuel Sportsbook Terms & Conditions.

    The Sportsbook House Rules apply in relation to the markets offered and bets placed on the FanDuel Sportsbook Website and the FanDuel Sportsbook Betting Apps.

    The Sportsbook House Rules consist of the following:

    • This Introduction section (Part A);
    • The General Rules (set out in Part B below); and
    • The Specific Sports Rules (set out in Part C below - these apply to certain sports).
    • The General Rules apply to all bets on the aforementioned products unless stated otherwise in the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail. The General Rules will apply in respect of any category of bets or markets not referred to in the Specific Sports Rules (for example, special bets or beach volleyball).

     

    The Sportsbook reserves the right to amend the Sportsbook House Rules at any time subject to the regulatory approval of the IGB. Any such revision will be binding and effective immediately on the posting out to customers of such rule changes and any bets accepted after the rule changes have been posted shall be governed by the new Sportsbook House Rules.

  2. Customer responsibility

    FanDuel Sportsbook customers should make themselves aware of all of the Sportsbook House Rules affecting any market on which they wish to place a bet.

  3. Customer betting disputes

    Any FanDuel Sportsbook customer who has any concerns or questions regarding the Sportsbook House Rules or regarding the settlement of any FanDuel Sportsbook market should contact FanDuel Sportsbook Customer Service.

    If a customer is not satisfied with how a bet or a market has been settled then the customer should provide details of their grievance to FanDuel Sportsbook Customer Service.

    When a customer has exhausted the internal FanDuel Sportsbook betting dispute process without a satisfactory outcome, and the customer’s betting dispute is related to betting that took place in Illinois, the customer can contact the IGB at:

    Illinois Gaming Board
    801 South Seventh Street
    Suite 400 - South
    Springfield, Illinois 62703
    http://igb.illinois.gov/ContactUs.aspx
  4. Responsible Gaming

    Enjoy legal online sports betting in Illinois responsibly and sensibly. FanDuel Sportsbook offers a range of different options that can be used to manage your gaming activity at any time. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming or the option to exclude yourself from betting for a period of time. All mentioned limits can be set in the various sections when logged in. Visit our Responsible Gaming page here. In addition, if you would like to enroll in the Self-Exclusion Program administered by the IGB, you must enroll in person at various sanctioned enrollment sites throughout the state. In addition to Illinois locations, there are IGB Self-Exclusion enrollment sites in Iowa. It will take about 30 to 45 minutes to complete the enrollment process. All Self-Exclusion candidates must bring a valid driver's license or state issued identification card with them to complete the process. More information and a list of enrollment locations can be found at: https://www.igb.illinois.gov/ProblemGamblers.aspx.

    If you or someone you know has a gambling problem, crisis counselling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537), texting IL GAMB to 53342, or visiting https://weknowthefeeling.org/.

  5. Reporting Prohibited Conduct

    If you would like to report allegations of prohibited conduct, criminal behavior or violations of the Sports Wagering Act or associated rules, please fill out the electronic form on the IGB website located at https://www.igb.illinois.gov.

Part B - General Rules

  1. Prohibited Persons

    The following individuals are prohibited from placing wagers or collecting winnings:

    1. Persons under the age of 21;
    2. Persons on any exclusion list; and
    3. Any person making a wager on the account of or for any other person.
    4. No athlete, competitor, referee, official, coach, manager, medical professional or athletic trainer or employee or contractor of a team or athletic organization who has access to nonpublic information concerning an athlete or team may engage in sports wagering on an event or the performance of an individual in an event in which the person is participating or otherwise has access to nonpublic or exclusive information.

     

  2. Retail and Kiosk Betting Tickets

    • The FanDuel Sportsbook is not responsible for lost, stolen or unreadable tickets.
    • Customers should verify that all information on wagering tickets is accurate before leaving the betting window or kiosk. Management is not responsible for errors or omissions made on a ticket once the patron has left the betting window or kiosk. Tickets may not be altered or voided prior to the start of an event, except at the discretion of management and with the approval of both parties.
    • Winning tickets may be mailed in for redemption. See the reverse side of the wagering ticket for mail-in collection instructions. The FanDuel Sportsbook is not responsible for tickets that are not mailed-in in compliance with the printed instructions on the reverse side of the wagering ticket.
    • Winning tickets expire one (1) year from the time of the event. The time on the tickets is Central Time.
  3. Wager Type Calculations

    Calculations for wager types are as follows:

    • Moneyline payoff: The money line is expressed as a 3-digit number. For example, -120 means a player must bet $120 for every $100 they wish to win, and multiples thereof. Or, +150 means a player will win $150 for every $100 bet.
    • Point spread payoff: The point spread is expressed as a 3-digit number. For example, -110 means a player must bet $110 for every $100 they wish to win. Or, +225 means a player will win $225 for every $100 bet.
    • Parlay payoff - Odds will be calculated based on the prices of the individual selections.
    • Teaser payoff - Odds are derived from a fixed payout chart.
  4. Notification of Odds or Line Changes

    Customers will be notified of odds or line changes in the following manner:

    • Posted odds will be changed automatically on the electronic boards.
    • Posted odds will be changed manually on all handwritten boards.
    • Posted changes will be updated within 10 minutes on the electronic boards or the handwritten boards.
    • Non-posted printed media will be updated on a weekly basis with the date of the last issue.
    • The Sportsbook will accept wagers on currently posted terms unless otherwise posted or noted on printed media.
    • Online sports betting customers will be notified within the betslip if odds for their selection change.

     

    For all pre-play bets placed at the FanDuel Sportsbook retail location, customers will be notified if odds (and/or handicap/ point spread) shorten before bet placement is confirmed and required to confirm the new quote before the transaction is complete. If odds are greater from original bet request to placement, the bet will be placed automatically. FanDuel Sportsbook aims to use its reasonable efforts to follow the same policy for all in-play betting, but reserves the right to accept a bet without notification.

  5. Funding of Wagers

    Customers may fund wagers at the FanDuel Sportsbook retail location via cash or winning tickets.

    Customers may fund their FanDuel Sportsbook Account as described in Sections 7 and 8 of Part A - General Terms and Conditions.

  6. In-Play Betting

    If a market is not scheduled to be turned in-play but FanDuel Sportsbook fails to suspend the market at the relevant time, then:

    • if the event has a scheduled 'off' time, all bets matched after that scheduled off time will be void; and
    • if the event does not have a scheduled 'off' time, FanDuel Sportsbook will use its reasonable efforts to ascertain the time of the actual 'off' and all bets after the time of the 'off' determined by FanDuel Sportsbook will be void.

     

    FanDuel Sportsbook aims to use its reasonable efforts to suspend in-play markets at the start of and at the end of the event. However, FanDuel Sportsbook does not guarantee that such markets will be suspended at the relevant time.

    FanDuel Sportsbook reserves the right at its absolute discretion to part-suspend or fully suspend outcomes/selections in a market that has been turned in-play.

    FanDuel Sportsbook customers are responsible for managing their in-play bets at all times.

    For the purposes of in-play betting, customers should be aware that transmissions described as “live” by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data. Please also be aware that, for operational reasons, bet requests made in-play may take slightly longer to process.

    If FanDuel Sportsbook accepts a bet on a market for which the outcome has already been determined, then that bet shall be deemed void (and no winnings shall be payable in respect of it) regardless of the bet being a win, lose or push.

    FanDuel cannot guarantee the accuracy or timeliness of live scores, time remaining and the status of games displayed on the FanDuel Sportsbook Website and the FanDuel Sportsbook Betting Apps in connection with live betting, which may come from third parties not controlled by FanDuel. We accept no liability for the incorrect display of this information. If you rely on this data to place bets, you do so entirely at your own risk.

  7. Results and market settlement

    1. General
      • Where the Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result.
      • If no official result of a relevant governing body is available, the result will be determined by the Sportsbook (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then the Sportsbook shall (acting reasonably) determine either:
        1. Whether the market should be reinstated or resettled in light of this new information; or
        2. Whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except where the Sportsbook has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by the Sportsbook (regardless of whether or not such information may have led to a different result).
      • In the event of any uncertainty about any result or potential result, the Sportsbook reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to the reasonable satisfaction of the Sportsbook. The Sportsbook reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to the Sportsbook’s reasonable satisfaction.
      • In the event of a withdrawal of a selection after the start of an event due to such selection testing positive for a virus or other disease, all wagers on that selection shall be void.
      • All-In Betting - All-In' means that regardless of whether or not a particular competitor or team or member of a team starts or completes the event on which a bet is placed, all bets stand and no refunds will be payable. Clients will be notified if a market is All-In via Blurbs, Market title and/or Selection name.
      • In the event a player, team or selection are deemed the winner of a specified Outright market with one winner (e.g. NCAA Men’s Basketball Championship) but were not offered for betting due to state regulations forbidding betting on that player, team or selection then all bets placed on that market will be void. This does not include cashed out bets, which will be settled at the specified cash out offer received by the customer. For markets with multiple winners (e.g. To Make Final Four), if a non-listed player, team or selection wins, then all bets are action.
      • Weekly/Daily specials: All relevant games must be played to a natural completion for wagers to stand. In the event one or more game(s) are postponed and/or have a venue change, all wagers in the relevant market will be refunded.
      • Regarding player markets. Additional to the rules above, all listed players must be active for wagers to stand. If one or more player(s) listed do not play, all wagers will be refunded.
    2. Resettlements
      • Markets are generally settled shortly after the end of the event in question. The Sportsbook may settle (or part-settle) some markets before the official result is declared purely as a customer service benefit. However, the Sportsbook reserves the right to amend the settlement of the market if:
        1. The official result is different to the result on which the Sportsbook initially settled the market; or
        2. If the whole market is eventually voided (e.g. for an abandoned event).
      • The Sportsbook reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).
      • If the Sportsbook resettles a market, this may lead to amendments being made to a customer's balance and/or the deduction of funds from a customer’s Account to reflect changes in market settlement.
      • The Sportsbook will settle markets on the basis that it obtains the relevant information once the outcome has been determined. If this information is not obtained, or if there is an obvious error in the information, the settlement of the bet offer will be based on other public information/ official sources at the reasonable discretion of the Sportsbook.
      • The Sportsbook may be required by law to seek approval with the relevant regulatory body before making any amendments to a price or bet status.
    3. Non Runners
      • Unless stated otherwise, sports bets are accepted on a “non-runner, no bet” basis. This means that stakes will be refunded on a player, team or other competitor that is withdrawn prior to the start of an event. If you have placed a bet on a sporting event run on a “non-runner, no bet” basis and a player, team or other competitor (on which you did not place your bet) is withdrawn, suspended or disqualified from that event, we may apply relevant deductions to your winnings (based on the price of the player, team or other competitor that is withdrawn) referenced in the table below.
      • Where specified, certain markets will be offered on an “all-in compete or not” basis. This means that, if a player, team or other competitor is withdrawn from an event (whether he, she or it pulls out of the event, is suspended or disqualified from it or otherwise) before he, she or it has taken part in the event, then any bet placed on that player, team or competitor (as applicable) will be deemed a losing bet.
      • If an event is specified as “fixed draw” and a team, player or other competitor is withdrawn, suspended or disqualified from that event, we reserve the right to settle any bets on the subsequent prices once the market has been revised without the withdrawn team/player.
      • If a player, team or other competitor has taken any part in a sporting event once it has officially started and then fails to complete that event for any reason, any bet placed on that player, team or other competitor will be deemed live (i.e. bets on that player, team or other competitor will not be voided).
      Current odds of the withdrawn runner/Deductions in percentage of net gain
       
      1.30 and lower 75%
      1.31 to 1.40 70%
      1.41 to 1.53 65%
      1.54 to 1.62 60%
      1.63 to 1.80 55%
      1.81 to 1.95 50%
      1.96 to 2.20 45%
      2.21 to 2.50 40%
      2.51 to 2.75 35%
      2.76 to 3.25 30%
      3.26 to 4.00 25%
      4.01 to 5.00 20%
      5.01 to 6.50 15%
      6.51 to 10.00 10%
      10.01 to 15.00 5%
      15.01 and higher No deductions made
      Place Betting:  
      Current odds of the withdrawn runner/Deductions in percentage of net gain  
      1.06 and lower 55%
      1.07 to 1.14 45%
      1.15 to 1.25 40%
      1.26 to 1.52 30%
      1.53 to 1.85 25%
      1.86 to 2.40 20%
      2.41 to 3.15 15%
      3.16 to 4.00 10%
      4.01 to 5.00 5%
      5.01 and higher No deductions made
  8. Unexpected events and other changes

    To the extent there is any inconsistency between the general rules contained in this Part B, Section 8 and the Specific Sports Rules applying to a specific event, the following general rules will prevail:

    • If an event or events occur beyond the reasonable control of the Sportsbook such as an epidemic, pandemic, flood, fire, earthquake, element of nature or act of God, act of war, terrorism, riot, rebellion, strike, blockade, labor disruption or other cause, that materially impact any sporting or other event (or a series of events in a season), which is the subject of a contingency or outcome of a market offered by the Sportsbook, the Sportsbook may, acting in good faith, exercise its discretion to void, cancel, restrict or otherwise alter or adjust the payout (in whole or in part) of the affected wager(s) placed on the relevant market (including, without limitation, retrospectively take any of the actions contemplated once a bet has been placed and before or after it has been resolved). For the avoidance of doubt, “impact” on any sporting or other event includes, without limitation:
      • Any reduction in the number of games or matches in a season;
      • Any material change in the length of a game or match or when the matches are played;
      • A material change to the format or rules of the relevant event(s), series or competitions as determined by the relevant sports body; or
      • A change in the location of any match, game or event.
  9. Futures Settlement

    • Some markets have different rules and these are listed in the Specific Sports Rules. However, where a market has no rules in the Specific Sports Rules in relation to how and on what basis a futures market will be settled the following shall apply.
    • Where a season or tournament is unexpectedly shortened all futures markets/bets will be settled in accordance with the official ruling of the relevant governing body after the postponement, subject to i. and ii. below, so long as the ruling is made within 90 days after the scheduled completion date:
      1. unless the outcome has unequivocally been determined prior to the interruption of the season - example Team A were prior to the postponement unable to win more than x regular season games, bets on over x games will be settled as a loser and bets on under x wins settled as winners;
      2. Where the competition format has materially changed after the postponement and any outcome that was prior to the postponement possible is no longer made possible due to the format change - example Team B were mathematically able to make playoffs prior to the postponement however a new playoff format announced after the postponement prevented any opportunity to make playoffs, all bets on Team B to make and miss playoffs will be void.
      3. Where a league/ governing body officially suspends a season and rules for recording purposes that all stats are final on the shortened season, futures will be settled in accordance with the official ruling. If deemed completed by the relevant governing body, winners will be settled as so, and remaining selections void unless the outcome has unequivocally been determined prior to the suspension of the season or stated by the relevant governing body:
        1. Example: 2019/20 NHL Regular season points: Detroit Red Wings Over/Under 74.5 points settled as Under 74.5 as the winning selection. Result fully determined prior to season suspension (Detroit Red Wings on 39 points prior to suspension. Only 24 points on offer if season was to resume thus result fully determined as Under 74.5).
        2. Example: 2019/20 NHL Regular season points: Boston Bruins Over/Under 100.5 points. Boston Bruins had recorded 100 points prior to season suspension. Result undetermined if season wasn’t to resume and thus voided.
        3. Example: 2019/20 Rocket Richard Trophy. Ovechkin/Pastrnak settled as winners and all other selections settled as losers. Both players leading prior to season suspension and ruled as winners and deemed completed as per governing body.
    • Bets on markets that don’t reach completion before the interruption but have already been unconditionally determined will be settled as such. For example, if a team is mathematically eliminated from playoffs prior to the interruption then bets on them to miss the playoffs are winners whereas bets on them to make the playoffs or win the Championship are losers.
    • If the ruling governing body announces within 90 days of the original scheduled completion date, the rescheduling of a tournament or competition all bets on the original competition will remain active. At the customer’s request, the Sportsbook will void bets made on the originally scheduled tournament or competition but only before the start of the rescheduled competition. In the event that no official ruling is made postponing the competition or tournament within 90 days of the original scheduled completion date all bets will be void.
      1. Example: Euro 2020 Soccer Tournament has been rescheduled to take place in 2021 all bets prior to the postponing will remain active unless a customer contacts to void the bet prior to the start of the tournament in 2021.
      2. Example: There is no announcement from the International Tennis Federation by September 5, 2020 on the rescheduling of the 2020 French Open, all futures bets on the French Open 2020 will be void.
  10. Abandonments, Cancellations, Postponements, Forfeits

    • Some markets have different rules and these are listed in the Specific Sports Rules. However, where a market has no rules in the Specific Sports Rules in relation to an abandonment, cancellation and/or postponement the following shall apply.
    • In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within 48 hours after the scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined. All bets on an event that is officially deemed a forfeit will be void.
    • In relation to any tournament, competition or similar: If the event is not completed within 48 hours following the scheduled completion date of the event, then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date. If no official ruling is announced in this 90 day period, then bets on any market relating to this event will be void, except for bets on any markets which have been unconditionally determined. If a market is to be voided but has been part-settled as a courtesy to the Sportsbook customers, then such part-settled bets will be reversed and all bets on the market will be void.
    • If there is no further sporting action in any market that does not contain the selection ‘draw’ or ‘tie’, all bets placed after this conclusion of action will be voided (e.g. If the game ends in a draw and the two selections that are named in the market are “Team A” and “Team B” without a “Draw” or “Tie” selection - the bet on either Team A or B will be Voided).
    • The Sportsbook will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following shall apply:
      1. Major League Soccer Cup = tournament;
      2. NFL AFC West = tournament;
      3. Ryder Cup outright = tournament;
      4. Golf tournament outright = tournament;
      5. Tennis Tournament outright = tournament;
      6. Motor Race (e.g., Indianapolis 500) = match;
      7. NBA Finals = match;
      8. NBA Championship = tournament.
  11. Change of venue

    • Some markets have different rules and these are listed in the Specific Sports Rules. However, if change of venue is not dealt with in the Specific Sports Rules then the following shall apply:
      • For any team sport: if the scheduled venue is changed after a bet is placed, all bets will be void only if the new venue is a home ground of the original away team (or in the case of international matches, only if the venue changes to a venue in a different country).
      • For all categories or markets other than team sports: if the scheduled venue is changed after a bet is placed, all bets will stand.
      • If there is a change in the type of scheduled surface (e.g. a field hockey match switching from grass to astro-turf) after a bet is placed, all bets will stand.
  12. Periods of time

    • Some markets have different rules and these are listed in the Specific Sports Rules. However, if not dealt with in the Specific Sports Rules then the following shall apply.
    • If the scheduled duration of an event is changed after a bet is placed but before the start of the event, then all bets will be void.
    • Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a soccer match it will be deemed to have occurred on 45 minutes.
    • All bets apply to the relevant full ‘regular time’ period including stoppage time. Any extra-time and/or penalty shoot-out is not included.
    • References within these Rules and Regulations to a particular number of ‘days’ shall mean the end of the day local time after the expiration of the specified number of days. For example, if a rugby match is scheduled for the 1st of December, then the rule that allows the match to be completed within 48 hours after the scheduled completion date (see Paragraph 3 above) would mean that the deadline for completion of that match would be 11:59:59 p.m. on the 4th of December.
  13. To Qualify markets

    • Some sports/markets have different rules and these are listed in the Specific Sports Rules. However, if not dealt with in the Specific Sports Rules then the following shall apply.
    • Any 'to qualify' market (e.g., "to reach the final" markets) will be determined by the competitor or team that progresses, whether or not they take part in the next round or event for which they have qualified. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.
  14. Dead Heats

    • Unless stated otherwise in the Specific Sports Rules the Dead Heat Rule applies to bets on a market where there are more winners than expected. In the event of a dead heat, your returns are calculated using the following method:
      • Returns = (Original Stake * (Number of Expected Winners / Number of Actual Winners)) * Original Odds.
    • If a “dead-heat” between two selections is declared on any event, half the stake is applied to the selection at full odds and the other half is lost. If more than two “dead-heats” are declared, the stake is proportioned accordingly.
    • There are multiple examples of this in a golf tournament, for example, eleven players finishing in the Top 10 of a golf tournament, with three players tied for 9th place, would result in a deduction in payout. In this example the 3 players tied for 9th are occupying two positions (9th and 10th) therefore your initial stake is reduced by 2/3rds. (2 places divided by 3 players) and your returns are calculated using the original odds.
    • If your initial stake was $20 at odds of +200 and your player tied for 9th in the example above your returns are calculated using the following method:
      • ($20 * (2/3)) * +200 = $40.
    • If one or more legs of a parlay is affected by a “Dead-Heat” then the original parlay stake is reduced accordingly. For example, if one leg of a three-leg parlay is affected by a dead heat with four players tied for one place, the original parlay stake would be divided by four and the returns calculated using the original parlay odds.
  15. Errors

    • The Sportsbook makes every effort to ensure that it does not make any errors when accepting bets. However, if as a result of technical or system problems or human error, a bet is accepted that is at odds (which includes handicap provisions or similar) and/or is on terms that are either:
      • materially different from those available in the general betting market at the time the bet was made; or
      • clearly incorrect given the chance of the event occurring at the time the bet was made including, in either case, because the bet was placed after the start of an event, because the market was not displaying or reflecting in-play status, or because of any other reason, then the Sportsbook reserves the right to void any bet placed where such errors have occurred.
    • If the Sportsbook accepts a bet on a market for which the outcome has already been determined, then that bet shall be deemed void (and no winnings shall be payable in respect of it).
    • If FanDuel Sportsbook accepts a bet on a market where the incorrect teams are listed and/or listed in the incorrect order (i.e. Home Team listed as Away) FanDuel Sportsbook reserves the right to void such wagers, regardless of the outcome of the event.
  16. Duplicate Events

    • In the event that odds for the same exact game are displayed on the FanDuel Sportsbook more than once (regardless of whether the markets are related and/or displayed odds are different), FanDuel Sportsbook reserves the right to cancel any correlated parlay bets placed on both/multiple events, regardless of whether the markets and/or displayed odds are different.
    • Single Bets placed individually on the above markets will be settled in accordance with official results.
  17. Maximum winnings

    • For all events offered, the maximum winning limit per bet (e.g., straight, parlay, SGP, or other) is $1 million US Dollars.
    • The maximum winnings limit will apply to any one customer, or group of customers acting together, wagering on the same combination of selections, regardless of whether or not such bets are struck separately, at a range of different prices, on different days and through a number of different accounts. If FanDuel Sportsbook believes that a number of bets have been placed in this way, the total payment of all those bets combined will be limited to one single maximum winnings.
  18. Parlays

    • A parlay bet consists of a number of legs. A leg is defined as one or more chosen selections in any individual event market.
    • FanDuel Sportsbook reserves the right in its sole discretion not to accept certain parlay bets or to scale back stakes.
    • All parlay bets placed are subject to the Sportsbook Rules that apply to each individual sport that relates to any leg of any parlay bet.
    • If any selection in any leg is a non-runner or otherwise void under the Sportsbook Rules (e.g. an abandoned match) then all bets on that individual leg will be void and the parlay bet shall be adjusted accordingly. For example a treble including one void leg will become a double. If that voided leg means that an individual bet within a parlay becomes a single bet, then this single bet will stand. Same Game Parlays (SGP’s) will be settled in the same manner. If a selection within the wager is voided, the wager odds will be re-calculated using the remaining legs.
    • Odds Boosts that include parlay bets are subject to the Odds Boost settlement rules set forth in Section 21 below.
    • Parlay bets combining different selections within the same event are not accepted when there are related contingencies (i.e. where the outcome of one event is likely to affect the odds on the outcome of another event). The rejection of related contingency bets may happen automatically at the bet placement stage. However, if such a bet is taken in error, FanDuel Sportsbook may settle the individual bet combinations which include two or more of the related contingency selections, as single bets.
    • Round Robin wagers cannot include selections from the same event. If selections from the same event are incorrectly wagered upon in a round robin - FanDuel Sportsbook may settle the wager as if only one of the selections from the event was included.
  19. Teasers

    • In the event of one teaser leg resulting in a push or void, the following settlement will take place:
      • Two Team Teaser: the entire teaser is voided and the bet will be refunded.
      • Any other Teaser: the teaser has action and the teaser payout will be recalculated removing the voided or push legs.
  20. Cash Out

    • Cash Out is a feature which is offered on various singles and multiples FanDuel Sportsbook bets. Cash Out allows you to amend your original bet and lock in a profit or a loss by settling your bet (or a portion of your bet) early, without having to wait for the event to finish.
    • If you make a Cash Out request, you will be notified whether or not your request has been successful. Your request to Cash Out is not guaranteed to be accepted and may be unsuccessful if, for example, the market suspends or the odds move before your request has been processed.
    • If your Cash Out request is successful, a ‘success’ message will be shown and your bet (or the relevant portion of your bet) will be settled immediately and any winnings returned to your account equal to the amount shown on the Cash Out button. Note that this includes the original stake (or portion of your stake) and the total amount returned to your account will be the amount shown on the Cash Out button. For a full Cash Out, the bet is settled and any subsequent events will have no impact on the amount returned to your account. For a partial Cash Out, part of your bet is settled and any subsequent events will only impact on the portion of your bet which you have not Cashed Out.
    • If your Cash Out request is unsuccessful, a message will be shown which gives the reason why and a new Cash Out offer may be offered to you.
    • Cash Out requests made in-play may take longer to process because of the in-play bet delay.
    • Cash Out is not currently available on all FanDuel Sportsbook markets - a Cash Out icon will be displayed for the markets that support Cash Out. See the Help page for more details on when Cash Out may not be available. The Sportsbook will not be liable for any losses that may arise from the cash out feature being unavailable for any reason.
    • Using Cash Out may mean you will opt out of and no longer be eligible for a particular promotion. See the terms and conditions of the promotion for further details.
    • The Sportsbook reserves the right to reverse the settlement of a Cash Out if the bet or a market is settled in error (for example, a human or technical error). If the Sportsbook resettles a bet, this may lead to amendments being made to a customer's balance to reflect changes in bet settlement. If an incorrect Cash Out offer is presented to a customer and then accepted due to a technical fault, the Sportsbook reserves the right to resettle the bet using the correct Cash Out offer.
    • The Sportsbook reserves the right to suspend or disable the Cash Out feature at any time.
  21. Odds Boosts

    • Any bets for which we offer Odds Boosts will be settled on the basis of normal time and injury time (i.e. excluding any extra time, penalties or similar) unless otherwise specified in the relevant bet or bet rules
    • Unless otherwise stated, bets for which Odds Boosts are offered will be governed by the Sportsbook’s usual settlement rules.
    • We reserve the right to void any bet with an Odds Boosts if: (i) the enhanced price was intended to apply to pre-match bets only and (ii) we erroneously accepted the bet, at its enhanced price, after the relevant event started.
    • For Odds Boost parlays, if any selection in any leg is a non-runner or otherwise void under the Sportsbook House Rules then the entire Odds Boost bet will be void regardless of the outcome of other selections in the parlay.
    • In the event of a clear and obvious wording or pricing error for an Odds Boosts, we will (in accordance with our usual settlement rules) aim to settle the bet at the price at which we intended to offer, and/or pursuant to the wording which was clearly intended to relate to, the relevant bet
    • We reserve the right to withdraw any Odds Boosts and edit the respective odds on the enhanced price.
    • Unless stated in the Odds Boost, the bets refer to the next official event that the listed team/participant(s) are scheduled to participate in.
    • Markets can tend to fluctuate in price quite often which can sometimes lead to the Odds Boost price not representing any enhanced value in comparison to its original markets.
  22. Miscellaneous

    • The Sportsbook reserves the right in its sole discretion not to accept certain Sportsbook bets, or to scale back the stakes (on a per user or aggregate basis).
    • All references to time periods in the Sportsbook Rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football game, relates to the local kick-off time.
    • All information supplied by the Sportsbook is done so in good faith. However, the Sportsbook cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, runners, times, scores, results or general statistics.
    • Any results or scores of which you may be advised by a FanDuel Sportsbook employee or agent (for example during betting in-play) are provided for guidance purposes only.
    • Customers are responsible for ensuring that they satisfy themselves that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor is being referred to in the relevant market and to ensure that they are placing their bet on their chosen competitor.
    • Please be aware that if you place related or corresponding bets on a combination of the Sportsbook’s platforms (and/ or the betting products of other third parties), it is possible for bets on one product to be voided in accordance with FanDuel Sportsbook’s terms and conditions, while bets on another product may stand. You should note that the Sportsbook will have no liability to you in the event that one or more of your bets on the Sportsbook’s products are amended or voided in accordance with FanDuel Sportsbook’s terms and conditions, even if your other related bets stand (and even if you have specifically relied on bets you have placed on one product in order to place related bets on another product).
    • The Sportsbook may, in its sole and absolute discretion, decide to suspend betting on a market at any time (even if such suspension is earlier than anticipated by the Sportsbook Rules). In the interests of maintaining integrity and fairness in the markets, the Sportsbook may also void certain bets in a market or void a whole market in its entirety.
    • The Sportsbook promotions are available at the discretion of the Sportsbook and the Sportsbook reserves the right to restrict the availability of a promotion to any person at its absolute discretion.
    • The Sportsbook reserves the right, at our discretion, to perform any and all reasonable investigations on customers for the purpose of verifying information about customers such as source of funds, background history, and creditworthiness.

Part C - Specific Sports Rules

  1. American Football

    1. General Rules
      • At least ten minutes of official time must elapse in the fourth quarter for bets to have action.
      • If a game starts and then is suspended prior to the above time and is not completed within 24 hours, all bets that are not unequivocally determined will be voided.
      • Overtime counts for all markets unless stated otherwise.
      • Abandoned or postponed games must be resumed or rescheduled within 60 hours of the initial kickoff time for bets to have action, otherwise bets will be voided. The initial kick off time will be determined based upon the NFL’s schedule of the game time during the current scheduling week, and will not include any prior rescheduling. For example: A Playoff game between the Bills and Steelers is moved from Saturday at 1pm EST to Monday at 4:30pm EST will have action and all bets will be settled as per results.
      • All settlements are based on results and statistics provided by the relevant league’s governing body.
      • We reserve the right to suspend any or all betting on a game at any time without notice.
      • Point Spread (Handicap) betting: In Point Spread (Handicap) & Total betting, where the index (value) of the market is a whole number, bets are void and will be refunded where the score lands on that number.
      • All Outright markets include playoffs where applicable.
      • For settlement purposes, the team listed second in the event name is always considered the Home Team. Example: Team A v Team B or Team A @ Team B - Team B is the Home Team.
    2. College Football and CFL Specific Rules
      • For offensive player prop markets, the player must play at least one offensive snap for proposition bets to stand.
      • For defensive player prop markets, the player must play at least one defensive snap for proposition bets to stand.
      • For touchdown scorer market, the player must play at least one snap for bets to stand.
      • Markets that are revised at half time for the second half of that game include overtime.
      • In the event of a tie in the CFL, all money line wagers will be voided.
    3. Overview of Specific Markets
      • Live Betting:
        • Prices quoted are for the whole game inclusive of any overtime played.
        • As the markets are in-running, we reserve the right to close the market at any time.
        • When scores are displayed in running, every effort is made to ensure the accuracy of the score and game time; however, no liability is accepted for incorrect information displayed
      • Proposition bets:
        • In the event of an abandoned game, all stakes are returned, unless a result is already determined through the course of play that has taken place.
        • For player prop markets, only when a player does not play a snap, including special teams, in that game are the selections voided. All other bets will stand.
        • For Kicking Points player proposition markets, if a player is active but does not play a snap, all bets will stand.
        • First Completion/Rush Attempt/Reception - If the specified player does not record a completion/rush/reception then bets on that market will be void.
        • Longest Completion/Rush/Reception - If the specified player does not record a completion/rush attempt/reception then the “under” selection will be deemed the winner for settlement purposes.
        • Tackles + Assists - Includes those recorded on both Defense and Special Teams.
        • Player to Record Most X - Betting is All-in. If multiple players tie for the most of a recorded statistic, dead heat rules will apply (see Dead Heat Section).
        • Quarter Player Props - Winning selections are determined by statistics acquired by the player in the specific listed quarter. If a player is ejected from the game, or officially deemed unable to return to the game due to injury, bets placed after the player’s last official snap will be void. Otherwise, bets have action, regardless of whether the player takes part in a snap in the listed quarter. Coaching decisions, player rotation, and drive length will not impact bets being deemed to have action.
      • Player Related Drive Markets:
        • Player related drive markets include Player to Catch a Pass on “X” drive, Player Props on “X” drive (yardage attained), Player to Score a TD on ‘X” drive and Play Caller
        • Winning selections are determined by statistics accrued by the player in the specific listed drive, not full game statistics.
        • There must be at least one offensive snap for bets on player related drive markets to be considered action, otherwise bets will be voided. A Quarterback kneel down will not count as an offensive snap for settlement purposes.
        • If a player is ejected from the game, or officially deemed unable to return to the game due to injury, bets placed on the player for any drives after the player’s last official snap will be void. Otherwise, bets are action, regardless of whether the player takes part in a snap on the listed drive. Coaching decisions, player rotations, and drive length will not impact bets being deemed to have action.
      • Futures/Season Prop Bets:
        • Bets will be settled based on official results provided by the league. For bets to stand, the number of games deemed to be officially resulted must equal the number of games scheduled when the season begins, unless the outcome has already been unequivocally determined. Any forfeited game that is considered an official result will count towards season long bets.
        • For season long player prop bets, the nominated player must play at least one snap during the regular season for bets to have action.
        • For Comeback Player of the Year, all bets are action, regardless of whether or not the listed player takes the field in the specified season. For other bets on season-long award markets, the selected player must play at least one snap in any game for the specified season in order for bets to have action.
        • For the Super Bowl MVP, all bets have action, regardless of if the specified player’s team takes part in the Super Bowl. For teams that make the Super Bowl, players must play at least one snap in the Super Bowl for bets to have action. For example, if Lamar Jackson is playing for the Baltimore Ravens at the start of the Playoffs, and the Ravens are eliminated before the Super Bowl and Lamar Jackson is not named Super Bowl MVP, then bets on Lamar Jackson will be settled as losers. If the Ravens take part in the Super Bowl, and Lamar Jackson does not play a snap in the game and is not named the Super Bowl MVP, wagers on him will be voided.
        • Player to Be Named All Pro: Wagers will be settled based of the Associated Press recognitions for the specified season.
        • For the purposes of regular season win total markets, games that result in ties are to be treated as losses.
        • For Best Record and Worst Record markets, dead heat rules apply if multiple teams tie (see Dead Heat section).
        • For Last Winless and Last Undefeated markets, dead heat rules apply if multiple teams tie (see Dead Heat section). Bets are settled based on NFL Scheduling Week.
      • NFL Draft:
        • The official draft list on nfl.com is used for settlement purposes.
        • For “over/under draft position” markets, undrafted players are assigned the draft position that comes after the last drafted player.
        • For over/under draft position markets under means the player is chosen with a pick that is less than the designated number and over would be after that designated number, for example a market of ‘Player A over/under draft position 3.5’, if Player A is picked with the second pick of the Draft than under bets would win and over bets lose.
        • EDGE is classified as defensive lineman for settlement purposes.
        • Notre Dame is classified as independent and not belonging to any conference for settlement purposes.
        • For draft exact order markets betting is all-in. Other selections are available by request (see All-in section).
        • Unless otherwise specified, all NFL Draft markets are considered all-in (see All-in section).
      • Quarter and half markets:
        • For bets based on the specific quarters or halves, the entire period of play must be played unless the result is already determined, except second half markets which do include overtime if played.
        • The fourth quarter does not include overtime.
      • Point Spread (Handicap) Betting:
        • Overtime counts for match handicap betting.
        • Overtime does not count on fourth quarter specific markets.
        • In the event of a tie, stakes are refunded. In the event of a tie after overtime, all money line wagers will be refunded. Any event that has already been determined will be settled accordingly. For example, if a game finishes 28-28, total points will be settled at 56.
        • For quarter and half betting, the entire period must be played for bets to stand.
      • Match betting:
        • Overtime counts. In the event of a tie following overtime, all stakes are refunded.
      • Weekly/Daily player specials:
        • e.g., Weekly Specials, Redzone Specials, Live Parlays, First Touchdown Scorer across 1pm Games, Super Bowl Specials.
        • Player needs to play a snap in the game for bets to stand.
        • All Specials markets will be settled based on results from the league’s governing body.
        • Markets are void if any game involved is postponed, unless unequivocally determined.
        • For markets that denote start time, any games included must start within 2 hours of the listed official start time.
      • Hypothetical Matchups
        • FanDuel will sometimes post markets for games that have not yet been determined and finalized, including potential playoff games and Championship game matchups. If these games do not take place due to one or both teams being eliminated, or the game is not played in that season for any reason, all bets on the event will be void.
      • Total points:
        • Overtime counts for all total match / team total and prop points markets.
        • Overtime does not count for total points on fourth quarter specific markets.
        • In the event of total points being exactly the nominated line, all stakes are refunded unless a price for the exact amount is quoted.
        • For quarter and half betting, the entire period must be played for bets to stand.
      • First offensive play yard line:
        • The result is determined by where the first offensive play from scrimmage takes place.
        • In the event of the kick off being returned for a touchdown, bets stand for the first offensive play following the subsequent kick off.
        • In the event of a turnover, the result is determined on where the first offensive play takes place with respect to the receiving team’s yard line.
      • Next Drive Result:
        • “Other” includes turnovers, defensive touchdowns and safeties.
        • If the clock runs out, the winning bet is “Other”.
      • Next Play from Scrimmage
        • Plays listed as “No Play” on NFL.com do not count for settlement purposes. Bets on plays as “No Play” will be settled on the next completed play that is not listed as “No Play”.
        • Sacks are considered a rushing attempt.
      • Play Caller
        • First Downs due to enforced penalty (as per official player by play data provided by relevant league) will count for settlement purposes.
      • FanDuel Squares
        • FanDuel Squares - Any Quarter: Winning selections are based on the last digit of each team’s total game points at the end of every quarter and overtime. Winning selections will only be paid one time at the odds that bets are placed at, regardless of how many times the selection may occur throughout the game at the end of each period. Winning selections are paid in full, dead heating does not apply.
        • FanDuel Squares - Final Score: Winning selections are based on the last digit of each team’s score at the end of the game, inclusive of any overtime periods.
        • FanDuel Squares - X Quarter and First Half: Winning selections are based on the last digit of each team’s total game score at the end of the listed period, not the total points that are scored in the listed period. For example, if the score at the end of the 3rd quarter is Jets 17 and Dolphins 10, the winning selection for FanDuel Squares - 3rd Quarter is Jets 7 - Dolphins 0, no matter how many points each team scored in the 3rd quarter.
      • First Drive Parlays:
        • "Any other" includes turnovers, defensive touchdowns, safeties, and special teams scores that are not field goals. PATs are not field goal attempts.
      • First Play Attempt of Drive:
        • Settled based on results from the league’s governing body.
        • Settled off the first play from scrimmage of specified drive. If listed as “No Play” on NFL.com (e.g., Enforced Penalty), bets will have action and will be settled off the following play. Kickoff and punt return touchdowns will result in wagers being voided.
        • Sacks are considered a rush attempt.
      • First Play of the Game from Scrimmage:
        • Kickoffs excluded. Sacks counts as a Rushing Attempt. Interceptions are incomplete Passes.
      • Ball Cross 50 Yard Line on Drive:
        • Settled based on results from the league’s governing body.
        • Punts and Field Goal Attempts do not count.
      • Player to Catch Pass:
        • Receptions as determined by the league’s governing body.
        • All bets action regardless of if the player takes the field during the drive.
        • 2-point conversions are to be considered winning selections.
      • Player to Record a Sack:
        • Settled based on results from the league’s governing body.
        • Half sacks count as “Yes”.
      • Player to Have a X+ Yard Catch in the Game
        • If a player does not record a catch in the game, bets will still have action.
      • Correct Score:
        • The final score of the game or specified period. Quarter and half markets are settled as per our standard settlement practices.
      • First turnover and first team to commit a turnover:
        • For grading purposes, only an interception or a fumble counts.
        • A punt or 'turnover on downs' does not qualify as a turnover for settlement purposes.
        • In the event of an abandoned game, stakes are returned unless a turnover has already taken place.
      • First offensive play:
        • In the event of a false start penalty on the first offensive play, bets stand for the next offensive play that takes place without a false start penalty.
      • First team/last team to score and touchdown scorer markets:
        • In the event of an abandoned game, bets stand on scores that have taken place already (and overtime counts for these markets).
        • Touchdown scorers are offered with the option of others on request. Markets are considered All-In.
        • Touchdown Scorer Combo bets are considered all-in. Other selections are available on request (See All-in Section).
        • Only when a player does not play a snap in that game are the selections voided.
        • For touchdown scorer markets, the winning selection is the player who possesses the ball in the endzone. For example - on a pass TD play, the receiver in the endzone is graded as the winner, not the QB.
        • For settlement purposes, "Team Defense" selections do not include Special Teams.
        • Method of First Touchdown winner is as stated by official governing bodies website. If no touchdown is scored, then the winning selection is “No TD Scored”.
      • College Football Regular Season Wins:
        • This market does not include Conference Championship Games, Bowl Games, or College Football Playoffs.
      • College Football "To Go Undefeated":
        • This market includes all Conference Championship Games, Bowl Games, & College Football Playoff Games unless otherwise specified.
      • College Football Conference Bowl Wins:
        • Includes both CFB Playoff Games.
      • College Football 2+ First Downs on First 5 Plays:
        • This market is settled on the team with first offensive possession recording 2+ first downs within first 5 plays of that drive. Excludes defensive penalties.
  2. Athletics

    • Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result. Should markets be settled prior to the official presentation ceremony, FanDuel Sportsbook reserves the right to resettle markets in accordance with the presentation ceremony.
    • If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
    • If a track or field event is abandoned, cancelled or postponed and not completed within 7 days of the scheduled completion date, all bets will be void except for those on markets which have been unconditionally determined.
    • Overall winner markets relate to the winner of the overall event and not for individual qualifiers or heats. As 'Any Other Athlete' is NOT quoted, non-featured athletes will be added to this market on request. Once 'Any Other Athlete' is listed, no further athletes will be added.
  3. Australian Rules

    • Payouts will be based on the official declared result. Regular season Home and Away matches are settled at 'Normal Time' with no extra time played. In the event of a 'draw' where no draw option is offered the Sportsbook will apply the 'dead heat rule' and all wagers will be paid at half face value of the ticket. For any Finals matches or any other Competition which includes extra time, markets will be settled on the completion of extra time, unless the draw is offered in the market.
    • Where the draw option is offered, the bet is decided on the result at the end of normal time (i.e., extra time - an extension of normal time is not included.) For Margin betting, the Draw option is always offered, although in other betting options where the draw option is not offered, The Dead Heat Rule applies. In Quarter by Quarter markets for the purposes of betting the 'Draw at the end of any Quarter' market is one competitor only. Tribets are settled as any team under in the case of a draw when no extra time is played.
    • Where a match is postponed from its original scheduled date, if the game is played within 48 hours of its original time, all bets will stand. Otherwise, bets will be void.
    • If a game starts but is abandoned and not completed within 24 hours, the following rules will apply. Markets will be settled on the official result if one is determined by the AFL. In the case where no official result is declared, bets unequivocally determined will be settled accordingly, while all other bets will be void.
    • If the venue of a match is changed from the one advertised, all bets on the match will still have action (provided the match is not also postponed by more than 48 hours).
    • For match winners and goal kicking options, statistics used by the AFL website (www.afl.com.au) will be the statistics used for payout purposes. For 1st Goal Scorer (Game/1st Quarter only), if the selected player is not in the starting 22 all wagers on that selection will be refunded. For bets on first goalscorer of the match, goal doesn't need to be scored in 1st quarter. For quarter first goal scorer markets, if no goal in that quarter then bets refunded.
    • Premiership/Minor Premiership/Make Grand Final: All In Betting. Any team which has points deducted due to breaches of rules and regulations will be deemed a starter for resulting purposes. Any loss of Awards/Premierships after the completion of the Grand Final will be deemed null and void and all bets will stand.
    • Top 4/Top 8: For Betting purposes any team which has points deducted due to breaches of rules and regulations will be deemed a starter for resulting purpose i.e., All In Any decision made by the AFL regarding penalties is final.
    • Least Wins (Wooden Spoon): is paid on the team which has the least wins for the season. A draw is considered as half a win. In the event of more than one team having the same number of wins the position will be determined by the worst % as per official AFL Ladder. Points deducted because of breaches of rules and regulations are excluded for resulting purposes. All In. Win Only.
    • Miss 4/Miss 8: For betting purposes any team which has points deducted due to breaches of rules and regulations will be deemed a starter. If at the time a breach is announced, the loss of points means only one outcome can occur (i.e., Miss the 8 must occur) then all bets on that competitor are void and monies refunded. All decisions made by the AFL regarding penalties are final.
  4. Baseball

    1. General Rules
      • These rules apply to Major League, all levels of Minor League, NCAA and World Baseball. World Baseball is defined as a league which is governed outside of the United States.
      • All wagers are graded based on the official results published by the relevant league’s governing body (e.g. Major League Baseball).
      • If a game does not start on the officially scheduled day (local time), as published by the governing body, due to a rain delay or other deferral, all wagers shall be void.
      • If a game that has started is suspended, due to a rain delay or other deferral, and resumes within 48 hours of the originally scheduled start time (local time), then all wagers will stand. If a game is halted and scheduled to resume more than 48 hours after the original scheduled start time (local time), all wagers shall be void unless they have been determined prior to the game’s suspension.
      • In the event of a shortened game, results are official after (and, unless otherwise stated, bets shall be settled subject to the completion of) 5 innings of play, or 4.5 innings should the home team be leading at the commencement of the bottom of the 5th innings (the “4.5 Innings Rule”). Once the visiting team has made 15 outs, should a game be called early and the home team is leading, the results of the game will be determined by the score at the time the game is called. Should a game be called early while it is tied or amid an inning in which the visiting team has taken the lead, the game becomes a “suspended game” and is handled according to the rules surrounding suspended games.
      • Unless otherwise specified, results will only be official after (and bets shall be settled subject to the completion of) a minimum of 9 innings’ play, or 8.5 innings should the home team be leading at the commencement of the bottom of the 9th inning (the “8.5 Innings Rule”).
      • The 8.5 Innings Rule shall automatically apply unless stated otherwise - e.g., in the section below entitled “Overview of Specific Baseball Markets” (which shall take precedence over this section). If a game is shortened due to a rain delay or other deferral, pre-live and live betting markets which have been determined will stand (irrespective of the 8.5 Innings Rule or whether an official league result has been confirmed).
        • Money Line Bets: Results are official after 5 innings (or 4.5 innings if the home team is leading)
        • All Other Bets (e.g. Total Runs, Run Line). Results are official only after 9 innings (or 8.5 innings if the home team is leading) unless the outcome has been unequivocally determined.
      • Extra innings, where applicable, count for settlement purposes.
      • In the case of a suspended playoff/post-season game, all bets will stand until the game is completed within 90 days of suspension.
      • Should a mercy rule be applied, for settlement purposes, markets (for both pre-match and live betting) will be settled according to the result as determined by the application of the mercy rule. For baseball games scheduled to be 7 innings, normal baseball rules will apply with all markets settled as per the official result published by the relevant league’s governing body and in accordance with the below listed rules:
        • Money Line bets will be settled as per the “4.5 Innings Rule”;
        • Bets on markets that are unequivocally determined will stand (example: bets on 1st inning total runs scored will remain settled as determined if the game gets called in the 3rd inning);
        • All other markets (including but not limited to Run Line and Total Runs) will be void if not already unequivocally determined, unless a minimum of 7 innings are played, or 6.5 innings should the home team be leading at the commencement of the bottom of the 7th inning.
        • The above listed rules will govern settlement of all scheduled 7 inning games, including any that are shortened after first pitch.
    2. Action vs. Listed Pitchers
      • When wagering on baseball Money Lines, you may choose to apply one of the following methods to each wager:
      • Action: All Money Line wagers are defaulted to “Action” meaning all wagers struck will stand if a pitcher change occurs. Wagers will be honored at the odds at bet placement and settled as normal.
      • One Specified Pitcher (Home Listed/Away Listed): A wager on or against one Listed Pitcher, regardless of the other Listed Pitcher. If the Listed Pitcher does not start, the wager is “No Action” and will be refunded.
      • Both Specified Pitchers: A wager in which both Listed Pitchers must start the game. If both starting pitchers are not the ones listed on the wagering ticket, the wager will be deemed “No Action” and refunded.
      • All other game markets are considered “Action” and wagers will remain open regardless of any personnel change.
      • Listed Pitchers are not relevant to World Baseball markets and bets on such markets will stand regardless of whether any Listed Pitchers do in fact start. Should a game end in a tie, Money Line wagers will be graded as a push with all other markets settled as per the result.
    3. Player Props
      • For all MLB player markets, wagers will be void as per below (unless explicitly stated in market specific rules):
      • Pitcher Markets: If the listed pitcher does not start the game.
      • Batter Markets (Hits, Runs, etc.): if the listed player does not record a plate appearance.
      • To Hit a Home Run & Home Run / Game Winner Parlay: Listed players must record at least 1 plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. Listed pitchers have no bearing on this market.
      • Result of Plate Appearance: Listed players must record the relevant plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a player is substituted out of the game between plate appearances, bets on plate appearances that have already occurred will stand. However, bets on future plate appearance markets will be voided. For settlement purposes, hit by pitches (HBPs) will be settled as Walk/HBP. A fielder’s choice, catcher’s interference, or reach on error will all be ruled as an “Any Other Outcome.” A pitch must be thrown in the plate appearance for bets to be action. If no pitch is thrown in the plate appearance (i.e., the pitching team elects to intentionally walk the batter before any pitches are thrown) bets on the market will be void. This will not impact other markets affected by the result (i.e., the intentional walk results in an RBI for the batter).
      • Batter Up Plate Appearance 3-Way: Listed players must record the relevant plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a player is substituted out of the game between plate appearances, bets on plate appearances that have already occurred will stand. However, bets on future plate appearance markets will be voided. For settlement purposes hit by pitches (HBPs) will be settled as “Any Other Outcome”. A fielder’s choice, catcher’s interference, or reach on error will all be ruled as an “other outcome.” A pitch must be thrown in the plate appearance for bets to be action. If no pitch is thrown in the plate appearance (i.e., the pitching team elects to intentionally walk the batter before any pitches are thrown) bets on the market will be void. This shall not however impact other markets which are impacted by the result (i.e., the intentional walk results in an RBI for the batter).  
      • Batter to Reach Base: Settled on whether the batter will reach base (e.g. has scored or is safely standing on a base at the conclusion of the listed plate appearance). Winning selections include all home runs, and any other outcomes where the listed batter is not ruled out at the conclusion of the play. This includes hits, fielder’s choices, catcher’s interference, and reaches on errors. A pitch must be thrown for bets to action. If no pitch is thrown in the plate appearance, bets on the market will be void.  
      • To Hit First Home Run: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a non-listed player is ruled the winner, bets on listed qualified players are action. If no Home Runs are hit in the game, "No Home Run" will be deemed the winning selection.
      • To Hit Next Home Run: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. Once a player has recorded a plate appearance, wagers made on that player for all subsequent indices (Player to Hit 3rd Home Run, 4th Home Run, etc.) will stand regardless of the number of plate appearances that player ultimately records in the game. If no “Next Home Run” is hit, “No Xth Home Run” will be deemed the winning selection.
      • Player to Record a Hit Markets: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. Once a player has recorded a plate appearance, bets on all subsequent hits markets (2+ hits, 3+ hits, etc.) will stand regardless of the number of plate appearances that player ultimately records in the game.
      • To Record Total Bases: Total Bases are recorded through hits. They do not include walks, HBPs, reach on errors, or fielder's choices.
      • Player Total Strikeouts: Listed Pitcher must start for bets to stand. If the opposing Listed Pitcher does not start, then bets will still stand.
      • Alternate Strikeouts: Listed Pitcher must start for bets to stand. If the opposing Listed Pitcher does not start, then bets will still stand.
      • Pitcher Player Performance Doubles: Listed Pitcher must start for bets to stand. If the opposing Listed Pitcher does not start, then bets will still stand.
      • Pitcher Outs: Listed Pitcher must start for bets to stand. If the opposing Listed Pitcher does not start, then bets will still stand.
      • Pitcher Saves: Save markets will be action regardless of whether the Listed Pitcher(s) appear in the game or not.
      • 1st Inning Strikeouts: A change to the status of either listed pitcher, or to either line-up, will have no bearing on the settlement of this market. For the “Each Starting Pitcher 1+ Strikeouts in the First Inning” market, strikeouts will only count if accrued by the pitchers that begin the game.
      • Combined Starting Pitcher Strikeouts for Game: Both Listed Pitchers must start for bets to stand. Total number of strikeouts starting pitchers accrue within the game.   
      • Either Pitcher to Record X+ Strikeouts: Both Listed Pitchers must start for bets to stand.  
      • Pitcher Earned Runs: Listed Pitcher must start for bets to stand.  
      • Each Team to Record 1+ Strikeouts in X Inning: A change to the status of either listed Pitcher, or to either lineup, will have no bearing on the settlement of this market. These markets refer to the 2nd Inning and beyond, where strikeouts accrued by all pitchers (not just those who begin the game) in the listed inning will count towards settlement.
      • Each Team to Record 1+ Hit in X Inning: A change to the status of either listed Pitcher, or to either lineup, will have no bearing on the settlement of this market.
      • Quality Start: Occurs when at least 6 innings are pitched allowing three or fewer earned runs. If a singular pitcher is listed in the market, that pitcher must individually accomplish the feat for bets to be winners. If the market lists the team’s name (e.g., Team X to pitch a Quality Start), rather than the name of an individual pitcher (e.g., Pitcher Y to pitch a Quality Start), then multiple pitchers may be used to accomplish the feat.   
      • No Hitter: An official no-hit game occurs when a pitcher (or pitchers) allows no hits during the entire course of a game, which consists of at least nine innings (minimum 27 outs) thrown by the pitcher(s). If a singular pitcher is listed in the market, that pitcher must individually accomplish the feat for bets to be winners. If the market lists the team’s name (e.g., Team X to Combine for a No-Hitter), rather than the name of an individual pitcher (e.g., Pitcher Y to Throw a No-Hitter), then multiple pitchers may be used to accomplish the feat.    
      • Perfect Game: For a Perfect Game, the pitcher(s) must comply with all requirements of the No-Hitter, but also not allow any baserunners to reach via reach via walk, HBP, uncaught third strikes, catcher’s or fielder’s interference, or fielding errors. If a singular pitcher is listed in the market, that pitcher must individually accomplish the feat for bets to be winners. If the market lists the team’s name (e.g., Team X to Combine for a Perfect Game), rather than the name of an individual pitcher (e.g., Pitcher Y to Throw a Perfect Game), then multiple pitchers may be used to accomplish the feat.    
      • Maddux: A Maddux describes a start in which a pitcher tosses a complete game shutout of at least 9 innings on fewer than 100 pitches. A singular pitcher must individually accomplish this feat for the entire duration of the game for bets to be settled as a win.
      • No Hits in First X Innings: When a pitcher (or pitchers) allow(s) no hits during the first X Innings of a game. If a singular pitcher is listed in the market, that pitcher must individually accomplish the feat for bets to be winners. If the market lists the team’s name (e.g., Team X to allow No Hits in First X Innings), rather than the name of an individual pitcher (e.g., Pitcher Y to allow No Hits in First X Innings), then multiple pitchers may be used to accomplish the feat.
      • Player Performance Parlays: For pitchers, the listed pitcher must start for bets to stand. Bets will stand regardless of a change in status to the opposing listed pitcher. For batters, the listed player must record at least 1 plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. A change to the status of either listed pitcher will have no bearing on the settlement of any batter-specific player parlay.
      • Result of First Pitch: Settled based on the first pitch thrown in the listed half inning. A change to the status of either listed pitcher, or to either line-up, will have no bearing on the settlement of this market. For settlement purposes, a reach on error, catcher’s interference, or a foul ball that results in an out will be ruled as an “other outcome.” Batted balls that result in the plate appearance ending (ex. hits/outs) will not be regarded as strikes for the purposes of settlement. If a pitcher or batter violation results in an automatic ball or strike to begin the at-bat, the market will be settled based off the outcome of the violation (e.g. if a pitcher violation results in an automatic ball to start the at-bat, ‘Ball’ will be settled as the winning selection).
      • Pitch Result: The pitch must be thrown by the listed pitcher against the listed batter, during the listed plate appearance for bets to have action. The pitch number is specific to the listed plate appearance. A pitch must be thrown in the listed plate appearance for the bets to have action. If no pitch is thrown (i.e. the pitching team elects to intentionally walk the batter before any pitches are thrown), bets on Pitch Result markets for that plate appearance will be void. Pitcher and batter violations will count towards settlement of this market. The “In Play” selections include all hits, battled balls put in the field of play, and batted balls that result in an out(s) being recorded (including outs caught in foul territory).
      • Method of First Hit: Settled based on the method by which the first hit of the game (for either team) occurs. A change to the status of either listed pitcher will have no bearing on the settlement of this market. If no hits are recorded in the game, “No Hit” will be deemed the winning selection.
      • Method of First RBI: Settled upon the method by which the first RBI of the game (for either team) occurs. A change to the status of either listed pitcher will have no bearing on the settlement of this market. All RBI’s not recorded from a base hit will be categorized under the “Other” selection. If no RBI’s are recorded in the game “No RBI” will be deemed the winning selection.
      • Player to Record First Hit: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a non-listed player is ruled the winner, bets on listed qualified players are action. If no hits are recorded in the game, “No First Hit” will be deemed the winning selection.   
      • Player to Record First RBI: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a non-listed player is ruled the winner, bets on listed qualified players are action. If no RBIs are recorded in the game, “No RBI” will be deemed the winning selection.    
      • Player to Record First Run: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a non-listed player is ruled the winner, bets on listed qualified players are action.   
      • Player to Record First Stolen Base: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. If a non-listed player is ruled the winner, bets on listed qualified players are action. If no stolen bases are recorded in the game, “No Stolen Base” will be deemed the winning selection.  In the event of a double steal, the lead runner will be deemed the winning selection.
      • Player to Hit First Home Run of Day: If listed player is in the starting line-up, bets are action. Listed players must be in the starting lineup for bets to have action. Any non-starters will be voided. Settlement will be determined on the time of day in which the first home run is hit, rather than the elapsed time/inning within an individual game.
      • Player to Hit Longest Home Run of Day: If listed player is in the starting line-up, bets are action. Any non-starters will be voided. Distance of home run markets will be settled according to official results as published by MLB’s Statcast.
      • Player to Hit a Home Run in First Plate Appearance: Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void. For settlement purposes, an intentional walk will count as a plate appearance.
      • Player to Score the Last Run in Extra Innings on Winning Team: All-In Betting. Settled upon the player to score the last run in extra innings on the winning team.
      • Player to Record the Last RBI in Extra Inning on Winning Team: All-In Betting. Settled upon the player to record the last RBI in extra innings on the winning team.
      • Home Team Comes from Behind in Extra Innings to Win: for bets to be settled as winning wagers, the Home Team must trail from the 10th Inning onward and win the game.
      • 3 Up, 3 Down: This occurs when only three batters come to the plate and record official plate appearances during the listed half-inning. It is possible for players to reach base and for a “3 Up, 3 Down” to still occur (e.g., Runner caught stealing, double play, etc.).
      • 9 Up 9 Down: This occurs when only nine batters come to the plate and record official plate appearances during the first three innings. It is possible for players to reach base and for a “9 Up, 9 Down” to still occur (e.g., runner caught stealing, double play, etc.). This market relates only to the starting pitcher and that pitcher must individually accomplish the feat for bets to be winners. Listed Pitcher must start for bets to stand.
      • Pitch Velocity: Pitch velocity markets will be settled according to official results as published by MLB's Statcast. Should a batter or pitcher violation occur before a pitch is thrown in the plate appearance, wagers will be settled based on the first pitch thrown following the violation. For starting pitcher velocity markets, the listed batter vs. pitcher matchup must occur for wagers to have action. For relief pitcher velocity markets, the listed batter vs. pitcher matchup must occur in the listed inning for wagers to have action.
      • Pitches Per Plate Appearance: Automatic balls/strikes that result from pitcher/batter violations will count as pitches for settlement purposes. A pitch must be thrown in the plate appearance for bets to be action. If no pitch is thrown in the plate appearance (i.e., the pitching team elect to intentionally walk the batter before any pitches are thrown) bets on the market will be void. If any pitch or violation is thrown in the plate appearance before an intentional walk, all bets will have action. Should the listed plate appearance not occur, bets on the market will be voided. For bets to have action, a plate appearance must occur to completion (e.g. if the batter is mid plate appearance and a third out occurs to end the inning, the market will only be settled off the pitches that are thrown in the official plate appearance that occurs to begin the next inning). If a game ends without the conclusion of the current plate appearance, all unequivocally determined selections will have action.
      • Type of Pitch: Settled according to official results as charted and published by mlb.com play by play.   
      • Pitch Caller: Settled based on the type and outcome of the first pitch thrown in the listed half-inning. A change to the Listed Pitcher will result in markets to be void. For settlement purposes, a reach on error, catcher’s interference, or a foul ball that results in an out will be ruled as “other outcome”. Batted balls that result in the plate appearance ending (e.g. hits/outs) will not be regarded as strikes for the purposes of settlement. If a pitcher or batter violation results in an automatic ball or strike to begin the at-bat, the market will be void. 
      • Batted Ball Exit Velocity: Batted ball exit velocity markets will be settled according to official results as published by MLB's Statcast.
      • Distance of Home Run: Distance of home run markets will be settled according to official results as published by MLB's Statcast.
      • For Team to Hit the Longest Home Run, if home runs of equal distance occur, all bets will be void.  
      • Hit Distance/Distance Ball Travelled: Distance will be settled according to official results as published by MLB’s Statcast.  
      • Team with More Runners Left on Base: Settled as number of players left on base at the end of each inning. If teams have the same number of runners left on base, selections will be void.    
      • Team Total Sacrifice Flies: Settled upon the number of flyballs hit that allow a runner to score as credited per mlb.com play by play.   
      • To Hit for Team Cycle: Team to record a single, double, triple, home run within the same game.   
      • Back to Back Home Runs:  Settled upon home runs being hit in consecutive plate appearances.   
      • Hits + Runs + RBIs: Combination market settled upon an individual player’s hits + runs + RBIs. Listed players must record at least one plate appearance for bets to stand. If listed players do not record a plate appearance, bets on that player will be void.  
      • Half Inning Specials:   
      • Team Cycle: Occurs when a team records a single, double, triple, and home run within the listed half-inning.  
      • Double Play: Occurs when two outs are recorded on the same defensive play within the listed half-inning.  
      • Triple Play: Occurs when three outs are recorded on the same defensive play within the listed half-inning.  
      • Walk/HBP: For settlement purposes, hit by pitches (HBPs) will be settled as Walk/HBP. If the only walk recorded in the listed half-inning is a no-pitch intentional walk, selection will be deemed void. Batters to the Plate: Settled upon the number of official plate appearances recorded during the listed half-inning.  
      • Bases Loaded: Settled upon runners being on first, second, and third base simultaneously within the listed half-inning.
      • Pitches Thrown: Automatic balls/strikes that result from pitcher/batter violations will count as pitches.  
      • Method of First/Next/Last Out: Settled upon mlb.com play by play within the provided selections (Strikeout, Groundout/Forceout/Sac Bunt, Flyout/Lineout/Sac Fly, Any Other Recorded Out). “Any Other Recorded Out” encompasses all additional ways to record an out not listed as a selection option. Flyouts, Lineouts, and Pop Outs, including batted balls determined to be Infield Fly's, will be deemed the same for settlement purposes. Fielder’s Choice will be classified as Groundout/Forceout/Sac Bunt for settlement purposes. In the case of a walk-off (or any other situation where three outs in an inning do not occur), remaining markets will be void.   
      • Player to Make Next Defensive Out: Settled upon mlb.com play by play as to which fielder is credited with a putout upon the play.
      • Total Batters Faced: Settled as the number of hitters a pitcher faces within the listed half inning. For a batter to be counted towards the total faced, the plate appearance must occur to completion (e.g. if the batter is mid plate appearance and a third out occurs to end the inning, the market will only be settled of the number of official plate appearances within the listed half-inning.
    4. Futures Markets + Other Specials
      • MLB Award Markets: If an award is shared by two players (e.g., Cy Young, World Series MVP) dead-heat rules will apply. For bets to have action in the Regular Season MVP and Cy Young Markets, players must record at least one MLB regular season plate appearance and pitchers must face at least one MLB hitter, in a listed league game. All other MLB Awards Markets (including Post-Season Awards) are deemed all-in.
      • Regular Season Player Totals (Over/Under): Batters must record at least one MLB regular season plate appearance and pitchers must face at least one MLB hitter during the regular season for bets to have action. Should these requirements not be met, wagers will be voided.
      • Regular Season Player Totals (Head-to-Head and Combined): In a market where two players are listed, both batters must record at least one MLB regular season plate appearance and both pitchers must face at least one MLB hitter during the regular season for bets to be action.  
      • Regular Season Statistical Leaders: Batters must record at least one MLB plate appearance and pitchers must face at least one MLB hitter during the regular season for bets to be action. Should these requirements not be met, bets will be voided. Dead-heat rules apply if multiple players tie for the league lead.
      • Regular Season Win Totals: A team must play at least 98% of games originally scheduled (as of Opening Day of the regular season) for bets to stand, unless the outcome has previously been unequivocally determined. For example, in a shortened 60 game season, at least 59 games must be played for bets to stand (unless previously unequivocally determined). In a 162 game season, 159 games must be played for bets to stand (unless previously unequivocally determined).
      • Regular Season Specials: All other regular season specials, unless otherwise stated, will be settled should teams play at least 50% of regular season games originally scheduled (as of Opening Day of the regular season). In the event that less than 50% of regular season games are played (as scheduled on Opening Day of the regular season), all regular season specials bets (unless otherwise stated) will be void regardless of if they have been determined or not. Where a specified player is listed under a market pertaining to a certain league/team, he will be deemed a player in that league/team for the purpose of the result regardless of any inter-league/team trade which may occur.
      • Daily Slate Specials: All games scheduled to be played on the listed date must be played to 8.5 Inning Rule completion for bets to stand, unless the outcome has been unequivocally determined. The amount of games scheduled at the time of bet will be listed in the market name.
        • For example, if 15 games are scheduled on a given day, and one of the games was postponed/rescheduled to another date due to weather, markets that were unequivocally decided would be settled (e.g., “Will Any Player Hit a Grand Slam” would be settled if a Grand Slam was hit in one of the other games). However, markets affected by the postponement would be voided (e.g., “1+ Home Runs to be Hit in All Games” or “All Teams to Score 2+ Runs").
      • Head-To-Head Strikeout Specials: For head-to-head strikeout matchups, both listed pitchers must start the game for bets on the matchup to stand. If the two listed pitchers record the same number of strikeouts, bets on the matchup will be voided.
      • Head-to-Head Total Base Special: For head-to-head total base matchups, both listed players must start the game and record at least one (1) plate appearance for bets on the matchup to have action. If the two listed players record the same number of total bases, bets on the matchup will be voided.
      • Daily Strikeout Leader: All bets will have action given the listed pitcher starts on the listed date. Dead-heat rules will apply if multiple starting pitchers tie for the daily lead among those listed in the market.
      • Regular Season Series Winner: Games must be played within the originally scheduled series dates to be counted towards series settlement. Series bets will be void if affected by postponed/rescheduled games that take place after the originally scheduled series end date unless the outcome has been unequivocally determined prior to the interruption of the series. For series’ scheduled to be an even number of games (e.g. a four game series), either two-way betting or three-way betting (with “Series Tied” as a third possible selection) may be available. If two-way betting is available, bets on that market will be void if the teams split the series. If three-way betting is available, bets on the “Series Tied” option will be ruled as winners if the teams split the series.
      • Post Season Statistical Leader Specials: Dead-heat rules apply if multiple players tie for the lead of a statistical category (e.g., “Player to Record Most Hits”, “Player to Record Most Home Runs”, etc.) Batters must record at least one MLB plate appearance and pitchers must face at least one MLB hitter during the listed timeframe for bets to have action. Should these requirements not be met, bets will be voided.
      • Live Specials: An official no-hit game occurs when a pitcher (or pitchers) allows no hits during the entire course of a game, which consists of at least nine innings (minimum 27 outs) thrown by the pitcher(s). For a perfect game, the pitcher(s) must comply with all requirements of the no-hitter, but also not allow any baserunners to reach via walk, HBP, uncaught third strikes, catcher’s or fielder’s interference, or fielding errors. If a singular pitcher is listed in the market, that pitcher must individually accomplish the feat for bets to be winners. If the market lists the team’s name (e.g., Team X to Combine for a No-Hitter), rather than the name of an individual pitcher (e.g., Pitcher Y to Throw a No-Hitter), then multiple pitchers may be used to accomplish the feat. For live pitcher specials, all bets will stand if the listed pitcher starts the game. For live batter specials, all bets will stand if the listed player records at least one plate appearance in the game.
      • World Series, League and Division Winners markets will all be settled in accordance with the official MLB ruling regardless of season length.
      • Best Record/Worst Record: Market is based on which team finishes the regular season with the best or worst winning percentage. In the event that multiple teams tie, dead heat rules apply.  
      • Team to Earn X Seed: Market is based on which team earns the listed postseason seed at the completion of the regular season. Official MLB tiebreakers apply; only one winner is possible in each market.  
      • Team to Earn First Round Bye: Market is based on whether a team earns a top 2 seed in its league, earning a Bye in the Wild Card Round. There will be two winning selections in each market, for each league.
      • Division Exact Finishing Order: Ties between playoff-qualifying teams will be determined in accordance with MLB Playoff tiebreaker rules. For ties between non-playoff qualifying teams, the ties will be broken in the following order: (1) head-to-head record, (2) intra-division record, (3) overall run differential.
      • All outright markets include playoffs where applicable.
      • All Star Game:
        • Any player statistic (e.g., Home Runs, Total Bases, RBI’s, Runs Scored, etc.) accumulated during a potential Home Run Derby tiebreaker scenario will not be considered for settlement, unless specifically stated otherwise. All game markets will be settled after 9 innings of play, apart from the Moneyline market and those markets that specifically address events in a potential tiebreaker scenario.
        • MLB All Star MVP: For bets to have action, players must record at least one plate appearance and pitchers must face at least one hitter within the All-Star game.
        • Reserve Pitcher Strikeouts may be offered for the All-Star game. Bets will stand if the listed pitcher throws a pitch at any during the game.
      • Home Run Derby:
        • All wagers are graded based on the official results published by mlb.com.
        • Wagers relating to home run distances will be resulted according to the figures provided by MLB’s Statcast.
        • Will There Be a Swing Off Tiebreaker: Settled upon whether any matchup is determined via a tiebreaker.
        • Most Home Runs Hit on Consecutive Pitches: Settled upon the player who hits the most consecutive home runs in any given round. Home runs hit across multiple rounds will not count for settlement purposes. 
        • Number of Home Runs Hit on Consecutive Pitches: Settled upon the exact number of consecutive home runs hit in any given round. Home runs hit across multiple rounds will not count for settlement purposes. 
        • Number of Pitches thrown before First Home Run: Settled upon the exact pitch number of the first home run (e.g. if the 4th pitch seen/thrown is a home run, pitch 4 will be determined the winner, all other selections will be a loss). 
        • Most Home Runs Hit in X Round: Settled upon player who hits the most home runs in any given round. Dead-heat rules will apply if multiple players tie for the same number of home runs in any given round.
        • Player to Hit the Longest Home Run: Settled upon player who hits the longest home run. Dead-heat rules will apply if multiple players tie for the same distance.
        • Player to Hit the Home Run with the Highest Exit Velocity: Settled upon player who hits a home run with the highest exit velocity. Dead-heat rules will apply if multiple players tie for the same exit velocity. 
        • First Swing Markets; Settled on the result of the first pitch swung upon by the batter.
      • MLB Draft:
        • The official draft results on mlb.com will be used for settlement purposes.
        • For “over/under draft position” markets, undrafted players are assigned the draft position that comes after the last drafted player.
        • For over/under draft position markets under means the player is chosen with a pick that is less than the designated number and over would be after that designated number, for example a market of ‘Player A over/under draft position 3.5’, if Player A is picked with the second pick of the draft than under bets would win and over bets lose.
      • MLB Spring Training:
        • Results are official as per MLB.com
        • Games may be shortened at either team’s discretion. In the event of a shortened game:
          • Money Line bets will be settled as per the 4.5 Innings Rule.
          • Bets on Total Run markets that are unequivocally determined will stand. Run Line Markets shall be voided as per 8.5 Inning Rule.
        • In the event of a tie, all Money Line bets will be void.
    5. Overview of Specific Major League Baseball Markets
      • Please note that all below rulings are specific to MLB games scheduled to be 9 innings in length. For rules relating to games scheduled to be 7 innings in length, please reference the section above entitled, “General Rules.”
      • Money Line: Money Line markets will be settled as per the 4.5 Innings Rule.
      • Run Line Markets: Settled as per the 8.5 Innings Rule.
      • Total Runs Markets: Settled as per the 8.5 Innings Rule except for when a result has already been unequivocally determined.
      • Double Result: Settled based on the score at the end of the 5th inning plus the final score as per the 8.5 Innings rule.
      • Tri-Bet Markets: Settled as per the 8.5 Innings Rule.
      • Odd/Even Markets: Settled as per the 8.5 Innings Rule. In the event a result of zero is arrived at, that shall be considered an even number for settlement purposes.
      • Winning Margin Markets: Settled as per the 8.5 Innings Rule.
      • Team to Score First Markets: Settled on the first run of the game (irrespective of whether or not a full game, or a certain number of innings, have been completed). When packaged in a parlay, the 8.5 Innings Rule applies. Includes extra innings.
      • Team to Score Last Markets: Settled as per the 8.5 Innings Rule. Includes extra innings.
      • Highest Scoring Half of Game: Inclusive of extra innings, settled as per the 8.5 Innings Rule. For the purposes of this rule, the first “half” of a game shall be deemed to be the first 5 innings and the second “half” shall be deemed to be all other innings which take place during the game (including additional innings). For example, if 11 innings are played, the first “half” of the game shall be deemed to be the first 5 innings and the second “half” of the game shall be deemed to be the last 6 innings.
      • Highest Scoring Inning: Settled as per the 8.5 Innings Rule. Dead heat rules apply in the event of a tie. Should the highest scoring inning occur in extra innings, innings 1-9 will be considered losers.
      • Inning of First / Last Score: Settled as per the 8.5 Innings Rule (unless, in the case of the first score, the result has already been unequivocally determined). Should the first or last score occur in an extra inning, innings 1-9 will be considered losers.
      • Inning / Half Inning Markets: The relevant inning or half inning of the game must be fully completed for bets to stand (unless, in the case of a total runs market, the result has already been unequivocally determined).
      • Innings Correct Score: Settled based only on runs scored in that specific inning. For example, if entering the 5th Inning, “Team A” leads “Team B” 3-2 and both teams fail to score a run in the 5th inning, “0-0” would be correctly settled as the winning selection.
      • 3 / 5 / 7 Inning Markets: The specified number of innings must be completed for bets to stand (unless the home team holds the lead and the bottom of the inning would not change the result for team specific markets).
      • 1st Half Markets: Settled following the completion of 5 Innings. The 4.5 Innings Rule applies for shortened games where the results of markets have already been fully determined. If a game has extra innings, 1st Half Markets will be settled off the 1st 5 innings result.
      • Lead After / Race To Markets: Settled based on the score at the end of the specified period or once the required number of runs have been scored (as applicable).
      • Team Most Hits Markets: Settled as per the 8.5 Innings Rule. In the case of specific Inning / half Inning markets, the stated period must have been completed for bets to stand unless the result has already been unequivocally determined. 2+ Hits in the First Inning: “Yes” will be settled as the winning selection should the two teams combine to record 2 or more hits in the first inning of play.
      • For settlement purposes, the team listed second in the event name is considered to be the home team (even if the game takes place at a neutral venue). Example: “Team A v Team B” or “Team A at Team B”, Team B is the home team.

Part C - Master Offer and Promotions Terms

These “Master Offer and Promotions Terms” (“Master Promotional Terms”) apply to all FanDuel Sportsbook promotions (each, a “Promotion”). Each promotion may have additional terms and/or rules of participation (“Promotion Terms”), which will be posted or otherwise made available to you at or near the place of the Promotion announcement. The Promotion Term for each Promotion in which you participate will be deemed incorporated into and form a part of these Standard Promotional Terms. In the event of any discrepancy or conflict between these Master Promotional Terms and any Promotion Terms, then the specific Promotion Terms shall govern and prevail. The Promotion Terms for each Promotion in which you participate will be deemed incorporated into and form a part of these Master Promotional Terms. It is your responsibility to read the Promotion Terms to determine whether or not your participation, registration, or entry in the Promotion will be valid or restricted, and to determine your participation requirements.

  1. Eligibility: Each Promotion is open only to individuals who at the time and date of entry are: (i) not an Excluded Person (as such term is defined in Section 4.1 in Part A - General Terms and Conditions); (ii) Account (as such term is defined in Section 4.3 in Part A - General Terms and Conditions) holders; (iii) physically located in the state of Illinois; (iv) are twenty-one (21) years of age or older; and (v) meet any eligibility requirements specifically set forth in the Promotion Terms. Employees, officers and directors of BIU, its parent company, and each of their respective affiliates, subsidiaries, advertising and promotion agencies, retailers, distributors, and each of such employees’, officers’ and directors’ immediate family members and/or those living in the same household (whether legally related or not) of each are not eligible to participate in any Promotion or receive the advertised Bonus (defined below). Additionally, BIU reserves the right to refuse or otherwise restrict your eligibility to participate in any Promotion for any reason, in our sole discretion, including based on your wagering patterns or wagering history or if you failed to take advantage of any previous Promotions in good faith. Void where prohibited by law. If BIU becomes aware of a participant who, in the course of participating in a Promotion, has become able to guarantee wins and/or profits with no or only minimal risk, and/or benefits from a Promotion by participating through more than one (1) Account, and/or displays irregular or unusual playing or betting patterns which BIU deems to be abusive, BIU may elect to do any one or more of the following: (i) close the customer’s Account(s); (ii) invalidate the transactions or game play which was in contravention of this term; and/or (iii) withhold the customer’s Bonus, including winnings from such transactions or game play.
  2. How to Qualify: To qualify for a Promotion, during the offer period set forth in the Promotion Terms (the “ Promotion Period”), eligible individuals must visit your Account and follow the instructions in the Promotion Terms on how to participate. All Promotions are limited to one (1) entry per person. To ensure that the Promotion is limited to one (1) entry per person, we reserve the right to only permit one (1) customer to participate from each household address, IP address, email address, telephone number, same payment account (e.g., debit or credit card, etc.) or shared computer (e.g., public library or workplace).
  3. Multiple Accounts: Multiple entries in any Promotion will not be accepted; neither will entries made in breach of these Master Promotional Terms or the specific Promotion Terms. BIU reserves the right to exclude any participant from Promotions if BIU believes that a participant has tried to enter a Promotion by using more than one username, Account or is otherwise engaging in any fraudulent or illegal activity (including participation that would be in breach of the law in Illinois), whether or not that participant would or might have won any Bonus but for such activity. Where multiple entries/Accounts have been used, BIU reserves the right to cancel these Accounts and withhold payment of the Bonus or any other Promotion benefits.
  4. Bonus: After you take the required action as described in the Promotion Terms, you may qualify to receive a bonus or reward (each a “Bonus”), as explained in the Promotion Terms or in the advertising for the Promotion. Whether you are entitled to receive your Bonus will be determined by BIU in BIU’s sole and absolute discretion. Unless otherwise set forth in the Promotion Terms, Bonus recipient(s) will receive their Bonus within seven (7) days from the end of the Promotion Period, which will be credited to recipient’s Account. Bonus recipients will be solely responsible for all federal, state, and local taxes, and for any other fees or costs associated with the Bonus they receive, regardless of whether the Bonus, in whole or in part, is used. The Bonus value may be reported for tax purposes as required by law. Limit one (1) Bonus per person. Any Bonus issued and that is useable for a stated limited time period shall be valid for a period of seven (7) days from the date of issuance unless otherwise stated in the specific Promotion Terms. Any remaining/unused Bonus at the end of the stated period will be removed from the player’s Account.

    Bonuses may be awarded as site credit, bonus bets/free bets, or enhanced pricing tokens. If you receive a bonus in site credit, for any wager you place using site credit you will receive as withdrawable cash both the winnings and the stake of such wager. If you receive a bonus in bonus bets/free bets, for any wager you place using bonus bets/free bets you will receive as withdrawable cash only the winnings of such wager (you will not receive the stake). For any Bonuses awarded in the form of a physical prize, prizes are non-transferable, with no cash redemptions, equivalents or substitutions, except at BIU’s sole and absolute discretion. All prize details not specified in these Master Promotional Terms will be determined in BIU’s sole and absolute discretion. Prize details and availability are subject to change and prize provider’s rules and restrictions, and in the event that BIU is unable to provide the winner with his or her prize(s), BIU may elect to provide winners with the approximate value of such item in cash or award an alternate prize of comparable or greater value. All prize(s) are awarded “AS IS” and without warranty of any kind, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). The approximate retail value (“ARV”) of a prize is based on available information provided to BIU and the value of any prize awarded to a winner may be reported for tax purposes as required by law. Unclaimed prizes will be forfeited. Prizes, if legitimately claimed, will be awarded. The BIU Parties (defined below) are not responsible for and will not replace any lost, mutilated or stolen prize(s) or any prize that is undeliverable or does not reach the winner because of an incorrect or changed address. If a winner does not accept or use the entire prize, the unaccepted or unused part of the prize will be forfeited and the BIU Parties will have no further obligation with respect to that prize or portion of the prize. No more than the stated prizes will be awarded. The BIU Parties are not responsible for and winner will not receive the difference, in any, between the actual value of the prizes at the time of award and the stated ARV in these Official Rules or in any Promotion-related correspondence or material.

  5. Administration: The BIU Parties expressly reserve the right to amend, suspend or terminate any Promotion at any time without prior notice or consent. Administration of a Promotion is at the sole discretion of the BIU Parties. Any questions relating to eligibility, these Master Promotional Terms and Conditions or any other questions concerning a Promotion will be resolved at the sole discretion of the BIU Parties and their decisions will be final and binding with respect thereto. No groups, clubs, corporations, companies, partnerships, or organizations may participate in any Promotion or reproduce or distribute any portion of these Master Promotional Terms to their members.
  6. Publicity Release: Subject to applicable law, participants irrevocably grant the BIU Parties and each of their licensees, and its and their successors, assigns and sub-licensees, the right and permission to use their name, voice, likeness and/or biographical material for advertising, promotional and/or publicity purposes in connection with the Promotion, in all forms of media and by all manners (now and hereafter known), and on and in connection with related products, services, advertising and promotional materials (now known or hereafter developed), worldwide, in perpetuity, without any obligation, notice or consideration except for the awarding of the Bonus to the recipients.
  7. Tampering with Any Promotion: The BIU Parties are not responsible for the actions of entrants in connection with the Promotion, including entrants’ attempts to circumvent these Master Promotional Terms or otherwise interfere with the administration, security, fairness, integrity or proper conduct of a Promotion. Persons found tampering with or abusing any aspect of a Promotion, or whom BIU believes to be causing malfunction, error, disruption or damage may be disqualified. Additionally, any attempt to cheat a Promotion, as determined at the sole and absolute discretion of BIU, may result in immediate disqualification of the participant, as well as other possible consequences, including disqualification from any and all existing and future Promotions. ANY ATTEMPT BY A PERSON TO DAMAGE ANY WEBSITE (INCLUDING ANY MOBILE APP) OR UNDERMINE THE LEGITIMATE OPERATION OF A PROMOTION MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, BIU RESERVES THE RIGHT TO SEEK ALL LEGAL AND EQUITABLE REMEDIES FROM AND AGAINST ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW. BIU reserves the right, at its sole and absolute discretion, to disqualify (or terminate the Bonus of) any individual who is found to be, or suspected of, acting in violation of these Master Promotional Terms, or to be acting in an unsportsmanlike, obscene, immoral or disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person.
  8. Suspension / Modification / Termination: In the event BIU is prevented from continuing with a Promotion by any event beyond its control, including, but not limited to, fire, flood, epidemic, earthquake, explosion, labor dispute or strike, act of God or public enemy, communications or equipment failure, utility or service interruptions, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared), interference with a Promotion by any party, or any federal, state, local or provincial government law, order, or regulation, order of any court or jurisdiction, or other cause not reasonably within BIU’s control (each a “Force Majeure” event or occurrence), BIU shall have the right to modify, suspend or terminate the Promotion or Bonus. BIU additionally reserves the right, in their sole and absolute discretion: (a) to modify, suspend or terminate the Promotion should causes beyond BIU’s control corrupt or interfere with the administration, integrity, operation, security or proper play of the Promotion; or (b) to disqualify any participant found to be, or suspected of: (i) tampering with the entry process or the operation of the Promotion; (ii) acting in violation of these Master Promotional Terms; or (iii) acting in an un-sportsmanlike manner.
  9. Release and Waiver of Liability: By participating and/or redeeming any Promotion Bonus, in addition to the indemnities set forth in Section 27 of Part A - General Terms and Conditions, participants agree to release, defend, indemnify and hold harmless BIU, the FanDuel Sportsbook Group, Fairmount, and each of their respective parent corporations, subsidiaries, advertising and promotion agencies, affiliates, directors, officers, employees, representatives and agents (collectively, the “ BIU Parties”). from and against any and all liability claims or actions of any kind whatsoever (however named or described) for injuries, death, damages or losses to persons and property which may be sustained in connection with: (i) your participation in a Promotion; (ii) the receipt, use or misuse of the Bonus; and (iii) while preparing for, participating in, and/or traveling to any Promotion-related activity, including those damages caused by the BIU Parties’ own negligence. The BIU Parties expressly disclaim any responsibility or liability for injury or loss to any person or property relating to the delivery and/or subsequent use or misuse of a Bonus. The BIU Parties are not responsible for any incorrect or inaccurate information, including errors or typos in these Master Promotional Terms, the Promotion Terms or any Promotion-related communication or materials, whether caused by the BIU Parties or participants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion.
  10. Miscellaneous: The following Sections from Part A - General Terms and Conditions are expressly incorporated into these Master Promotional Terms and are applicable to all Promotions: Errors & Suspected Errors, Fraud, No Warranty, Liability, Indemnity, General and Disputes and Governing Law. Any disputes relating to Promotions will be resolved in accordance with the BIU Dispute Resolution Policy, set forth in Part A - General Terms and Conditions. No waiver of any of the provisions of these Master Promotional Terms and Conditions shall be deemed or shall constitute a waiver of any other provisions hereof, nor shall waiver constitute a continuing waiver unless otherwise expressly provided. If any provision of these Master Promotional Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Master Promotional Terms, which will otherwise remain in full force and effect. The Promotion Terms and these Mater Promotional Terms may be changed, amended or terminated by BIU, at any time and without notice.

Part D - Privacy Policy

Welcome! This privacy policy (“Privacy Policy”) governs your use of the website il.sportsbook.fanduel.com (including both mobile and online versions) (the “Websites”), the FanDuel Sportsbook mobile apps (the “Betting Apps”), and your use of any interactive features, services, widgets, plug-ins, applications, content, downloads and/or other online services that we own and control and that post a link to this Privacy Policy (collectively with the Websites and the Betting Apps, the “Services”), which are made available by Betfair Interactive US LLC (“BIU”, “FanDuel Sportsbook”, “Sportsbook”, “we”, “our”, or “us”). This Privacy Policy does not apply to data we receive from third parties, unless we combine such data with Personal Information (defined below) that we have ourselves collected under this Privacy Policy. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Services (unless otherwise stated below), and does not govern the data practices of third parties that may interact with our Services.

To the extent we provide you notice on our Services of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.

In addition, please review the Services’ Terms and Conditions, which governs your use of the Services. By using our Services you consent to our Privacy Policy and Terms and Conditions and our collection, use and sharing of your information and data, and other activities, as described below. If you do not agree to the terms of this Privacy Policy, please do not provide us with any Personal Information and do not use this Services.

Linkable Table of Contents

It is important that you read and understand the entire Privacy Policy before using the Services. To ease review, each section below contains a brief introductory summary and a link to the full explanation. Click on the headings and the “More” buttons to be taken to the full explanation. Any capitalized terms that appear in but are not otherwise defined in the introduction have the meanings given to them elsewhere in the Privacy Policy.

  1. What Information Do the Services Collect?

    We collect and receive certain information about you as you interact with our Services, explained further in this Section.
    1. Information You Provide to Us
      We may collect certain Personal Information and Demographic Information (defined below) that you provide to us when you interact with the Services. For example, we may collect this information through various forms and in various places on the Services, including when you sign-up for an account to use the Services, communicate with us, or otherwise make a request on the Services. More
    2. Information Collected and Stored As You Access and Use the Services
      Certain information may be collected from you automatically when you access and use the Services. For example, we and third parties may use Tracking Technologies (defined below) to collect Usage Information (defined below) based on your Device Identifier (defined below) for a variety of purposes, which may include activities over time and across third party locations. More
    3. Location-Based Information
      When using our Services, we may obtain information about your location or provide other location-based services to you. More
    4. Information Third Parties Provide About You
      We may obtain information about you from third parties. More
    5. Interactions with Third-Party Services
      If you interact with third-party services, those services may send us information about you and you or we may send them information about you. More
    6. Information You Provide About a Third Party
      You may provide us information about others, such as when you send a friend a message. More
    7. Do Not Track Disclosures
      We do not look for or respond to “do not track” signals. More
  2. How Do We Use the Information Collected?

    We use your Personal Information, Demographic Information and Usage Information for a variety of purposes detailed in this Section. More
  3. How and When Do We Share Information With Third Parties?

    We may provide your information to third parties under various circumstances detailed in this Section. These may include:
    1. When You Request Information From or Provide Information to Third Parties
      If you request information from third parties, request that we send information to third parties or interact with third-party websites, ads, content or tools, we may share your information with such parties and/or they may collect your information directly. More
    2. Third Parties Providing Services on our Behalf
      Our vendors may collect your information on our behalf or we may share it with them so that they may provide services to us and you. Some may offer you choices regarding the collection and use of your information. More
    3. To Protect the Rights of BIU and Others
      There are a variety of administrative and legal reasons for which we may share some or all of your information. More
    4. Affiliates and Business Transfer
      We may share your information with our affiliates as well as in the event of a sale, merger or similar transaction. More
  4. What About Information I Disclose Publicly or to Others?

    1. User Content and Public Information
      Posting content in public areas makes it available to others. We may share and use your public information for any reason not otherwise prohibited by this Privacy Policy. More
    2. Name and Likeness
      You grant us the right to use your name and likeness in connection with your posting and activities. More
  5. Ads and Information About You

    We and third parties may send you targeted ads based on your location, information and/or behavior. If you object, you can exercise choices some third parties may offer. More
  6. Does Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Services?

    We may allow you to access third-party content on the Services, or to link to third-party applications and locations from the Services, but we are not responsible for your interaction with third-party content, apps and locations. More
  7. How Do I Change My Information and Communications Preferences?

    You may change certain account information and communications preferences as more fully detailed in this Section. More
  8. What About Data Retention?

    We may retain your data for a period of time, explained more in this Section. More
  9. What Should Parents Know About Children?

    We do not intend to collect Personal Information from children. If you think we have, let us know. More
  10. What About Security?

    No data security is absolute, but we endeavor to take reasonable steps to secure data appropriately. More
  11. Your Rights and Choices

    Certain states require specific disclosures about collection and sharing of their data and provide certain rights to residents of their states. These are detailed below.
  12. Notice to California Residents

    If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)), as well as your choices regarding “sharing” and “selling,” as defined under applicable law.
  13. What About Changes to the Privacy Policy?

    We may change this Privacy Policy upon posting of a revised privacy policy. However, we will continue to treat your Personal Information under the terms of the privacy policy in effect when it was collected unless you otherwise consent. More
  14. How Can You Contact Us?

    We provide means of contacting us in the section below. More
  15. Your Rights and Responsibilities

    You should take reasonable steps to keep your information from getting stolen. More
  16. Information on Vendors and Other Third Party Entities

    We provide information on vendors who provide goods or services directly relating to sports wagering among other third party entities. More

The Full Detailed Privacy Policy

  1. What Information Do the Services Collect?

    1. Information You Provide to Us

      On the Services, we may ask you to provide us, or our service providers, with certain categories of information, such as: (1) personally identifiable information, which is information that identifies you personally, such as your first and last name, title, e-mail address, mailing address, telephone numbers, social security number, birth date, debit card or bank account information (“Personal Information”); and (2) demographic information, such as information about your gender (“Demographic Information”). To comply with legal, contractual, and other obligations, you may be required to provide certain information to us in order to utilize the Services, such as first name, last name, title, email address, birth date, telephone number, permanent address, social security number, passport information, driving license information, other identification documents, source of funds, tax-related information, and location-based information (described below). For compliance reasons and identity verification obligations, provision of this information, when requested, may be a mandatory condition of using some or all of the Services. We may collect this information through various forms and in various places on the Services, including if you register for an account, through “contact us” forms, or when you otherwise interact with the Services. If you contact us, by email, text message, phone call, or otherwise, in addition to any Personal Information we may receive, we may record and store the contents of those communications ourselves or using a third-party vendor. We may use the contents of these communications for training or other purposes and to satisfy our legal, auditing, and other obligations, or for any reason set forth in this Privacy Policy. Your communications with us might include requests, questions, and/or issues regarding your use of the Services or other topics you might raise. If we combine Demographic Information with the Personal Information we collect directly from you on the Services, we will treat the combined data as Personal Information under this Privacy Policy.

    2. Information Collected and Stored As You Access and Use the Services

      In addition to any Personal Information or other information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Services. When your Device contacts our web servers (for example, when you visit this Services or view an HTML e-mail), our web servers automatically collect Usage Information. We also may determine the applicable technology available in order to serve you the most appropriate version of a web page, e-mail, advertising or promotional announcement or similar service. To the extent we associate Usage Information with your Personal Information we collect directly from you on the Services, we will treat it as Personal Information.

      This Usage Information may include:

      • your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier;
      • your Device functionality (including browser type, operating system, hardware, mobile network information);
      • the areas within our Services that you visit and your activities there, including remembering you and your preferences;
      • your Device location;
      • your Device characteristics; and
      • certain other Device data, including the time of day, referrer data that identifies the web page visited prior and subsequent to visiting our Services among other information.
      • We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies used on the Services, include, without limitation, the following (and subsequent technology and methods later developed):

       

      • Browser Cookies. Like many websites, we use browser “cookies”. Cookies are a website’s way of remembering who you are. A cookie is a small text file that is stored on your computer’s hard drive or stored temporarily in your computer’s memory. There are two kinds of cookies: those that are “session” oriented and those that are “persistent”. Session cookies delete from your computer when you close your browser. Persistent cookies retain information for later use tomorrow, next week, next month, or whenever they are set to expire. We use cookies to help us to identify account holders and to optimize their experience on our Services. Also, we will use cookies to monitor and maintain information about your use of the Services. Most web browsers accept cookies automatically. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule. If you decline to accept cookies, you may not be able to take advantage of or participate in certain features of the Services and when you revisit our Services your ability to limit cookies is subject to your browser settings and limitations. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard.
      • Flash Cookies. Our Services enable the use of the Adobe Flash Player. Adobe’s Flash Player is a commonly used software use by websites that offer video and other interactive content. By default, your use of the Adobe Flash Player generates “flash cookies” (also known as “persistent identification elements” or “local shared objects”). Adobe provides a short disclosure about Flash Cookies in its End User License Agreement, stating: “Use of the web players, specifically the Flash Player, will enable the software to store certain user settings as a local shared object on our computer. These settings are not associated with you, but allow you to configure certain settings within the Flash Player.” The Adobe Flash Player (and similar applications) use flash cookies to remember user settings, preferences and usage similar to the browser cookies referenced above, but flash cookies can store more information than browser cookies and are managed through a different interface than the one provided by your web browser. You can control the degree to which you accept flash cookies by accessing your Adobe Flash Player management tools directly through the settings manager for Adobe Flash, located at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you do not allow flash cookies to take any disc space on your computer, you may not be able to take advantage of or participate in certain features on the Services. Users with a computer running the Windows operating system can view flash cookie files in this folder: \Documents and Settings\[username]\Application Data\Macromedia\Flash Player. Users with a computer running the Apple operating system can view flash cookie files in this folder: /users/[username]/Library/Preferences/macromedia/Flash Player. Flash cookies, or LSO files are stored typically with an “.SOL” extension. Although the Adobe Flash Player is a commonly used software used by websites that offer video content and/or games, it is not the only technology being used in the ever-shifting online and mobile content environment. HTML5 is an increasingly popular web standard used for presenting content, especially content delivered to mobile devices. HTML is the mark-up language used for the World Wide Web. Almost all web pages you visit on the internet are based around HTML code. HTML5 is simply the fifth and latest iteration of this mark-up language that allows for more interactive web pages. One of the real benefits of HTML5 is its potential to standardize the highly fragmented rich-media universe. Some HTML5 code may allow your response to advertising and other activities to be monitored across websites and such information to be stored on your computer or mobile device.
      • Web Beacons. Our web pages, online services and e-mail messages may contain a small graphic image called a web beacon, which is sometimes also called a “clear gif”, that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small or invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to our web pages or to monitor how our users navigate our Services, and we may include web beacons in e-mail messages in order to count how many of the messages we sent were actually opened or acted upon. We use web beacons to compile aggregate statistics about our Services and our marketing campaigns.
      • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
      • Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
      • ETag, or entity tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.
      • Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).

       

      We may use Tracking Technologies for a variety of purposes, including:

      • Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Services, including cookies required to prevent fraudulent activity, improve security or allow you to make use of Services’ functionality.
      • Performance Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Services, including as part of our analytic practices or otherwise to improve the content, ads, products or services offered through the Services.
      • Functionality Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Services, including identifying you when you use our Services or keeping track of your specified preferences.
      • Targeting Related. We may use Tracking Technologies to deliver content, including ads relevant to your interests on our Services and thirdparty services based on how you interact with our advertisements and/or content. This includes using Tracking Technologies to understand the usefulness to you of the content and ads that have been delivered to you.
      • There may be other Tracking Technologies now and later devised and used by us in connection with the Services. Further, third parties may use Tracking Technologies in connection with our Services, which may include the collection of information about your online activities over time and across third-party websites or online services as well as across your Devices. We may not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third-party Tracking Technologies in connection with use of our Services and accept that our statements under this Privacy Policy do not apply to the Tracking Technologies or practices of such third parties.

       

    3. Location-Based Information

      You will not be able to use wagering services or place bets with us without location data being turned on. Our Services use precise location-based services (e.g., location collected through GPS technology), in order to locate you so we may verify your location, process payments, perform analytics, deliver you relevant content and ads based on your location, share your location with our vendors as part of the location-based services we offer, and for purposes of legal and regulatory compliance. We also collect non-precise geolocation data (i.e., the city and state in which your device is located based on its IP address). This non-precise geolocation data allows us to customize your experience, give you access to content that varies based on your general location, and serve you ads that are relevant to you. For instance, if your IP address is associated with Baltimore, Maryland, we are able to direct you to the services, landing pages, and offers specific to individuals located in Maryland. Both precise and non-precise geolocation may be disclosed to third party entities pursuant to Section 3(c) below.

    4. Information Third Parties Provide About You

      We may receive information about you from your friends and others that use the Services. Additionally, we may, from time to time, supplement the information we collect directly from you on our Services with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to us or our service provider for the duration of your business relationship, solely to help us identify you or your wireless device and to prevent fraud. To the extent we combine information we receive from third-party sources with Personal Information we collect on the Services, it will be treated as Personal Information and we will apply this Privacy Policy to such combined information, unless we have disclosed otherwise. In no other circumstances do our statements under this Privacy Policy apply to information we receive about you from third parties, even if they have used our technology to collect it and share it with us.

    5. Interactions with Third-Party Services

      The Service may include functionality that allows certain kinds of interactions between the Services and a third-party website or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, we may provide third-party sites’ interfaces or links on the Services to facilitate your sending a communication from the Services such as facilitating emails, tweets or Facebook postings. These third parties may share information with us and they may also retain any information used or provided in any such communications or other activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Services.

    6. Information You Provide About a Third Party

      You may send someone else a communication from the Services, such as sending an invitation to a friend. If so, the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our Services, your contact information, name or username and message may be included in the communication sent to your addressee(s). Some of these tools may be third-party tools subject to third-party privacy policies.

    7. Do Not Track Disclosures

      Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.

  2. How Do We Use the Information Collected?

    We may use your Personal Information, Demographic Information or Usage Information that is subject to this Privacy Policy:

    • to provide you with information such as to send you electronic newsletters, personal text messages (as set forth in the SMS Messages section of our Terms and Conditions), or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about new products, services or upcoming contests, promotions or events;
    • to protect and administer your Services account;
    • to process and track the results of your gambling and other transactions you enter into using the Services;
    • to verify your identity, including your accounts on the Services;
    • manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
    • manage and protect our information technology infrastructure;
    • to provide the Services, including the gaming opportunities available on the Services;
    • to improve the Services, marketing endeavors or our offerings;
    • to customize your experience on the Services or to serve you specific content or ads that are relevant to you, including using your location information to display advertisements for businesses in your close vicinity;
    • to provide customer support, including to resolve disputes, collect fees and troubleshoot problems;
    • to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or Services’ policies;
    • to identify your product and Services preferences so that you can be informed of new or additional products, services and promotions;
    • to enable you to participate in a variety of the Services’ features;
    • to improve the overall experience at the Services;
    • to comply with our legal and regulatory obligations;
    • for internal business purposes; and
    • for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.
  3. How and When Do We Share Information With Third Parties?

    We may share non-Personal Information, including Usage Information, such as aggregated user statistics, with third parties. Further, we may share your Device Identifiers with third parties along with data related to you and your activities. Also, we may share your Personal Information with third parties with whom we have marketing or other relationships for the third parties’ direct marketing purposes. Additionally, in our continuous effort to provide services that we believe you may find useful or of value, we may make your Personal Information available to third parties to better facilitate your requests, provide more personalized services and communicate separately with you. If we use a vendor to facilitate or assist in communication with you, the vendor will receive your Personal Information (such as your name, email, or telephone number) and may record and store the content of your communications with us; however, we do not disclose mobile phone numbers to unaffiliated third parties for their marketing purposes without your consent. We may also share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy. BIU may additionally disclose your information under the following circumstances and conditions:

    1. When You Request Information From or Provide Information to Third Parties

      You may be presented with an option on our Services to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools, apps or ads on our Service or link to them from our Service. This may include using third-party tools such as Facebook, Twitter, Pinterest or other third-party posting or content sharing tools and by so interacting you consent to such third party practices. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third-party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.

    2. Third Parties Providing Services on our Behalf

      We may use third-party vendors to perform certain services on behalf of us or the Services, such as: (i) to assist us in Services operations; (ii) to facilitate communications with you and/or provide customer support; (iii) to manage a database of customer information; (iv) to host the Services; (iv) to design and/or operate the Services’ features; (vi) to track the Services’ activities and analytics; (vii) to enable us to send you special offers or perform other administrative services; (viii) to process payments and deliver prizes; and (ix) other services designed to assist us in maximizing our business potential. For example, from time to time, we will use the information we collect to coordinate data entry and payments with the company that provides you with handicapping information, to coordinate marketing/rewards programs with partner racetracks, and to offer other enhancements to the Services. We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us. For instance, our SMS messaging services are powered by Zoom. To provide us with such service, Zoom will receive your phone number and may receive and maintain copies of your SMS or text communications with us. Third-party analytics and other service providers may also set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you. We are not responsible for those third party technologies or activities arising out of them. However, some may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available here. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.

    3. To Protect the Rights of BIU and Others

      We may access, use, preserve, transfer and disclose any of your information (including the content of your communications with us, Device Identifiers and Personal Information, including precise geolocation data and other potentially sensitive Personal Information) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Services’, its integrity, and our Terms and Conditions or other policies applicable to the Services, including investigation, determination, or validation of potential violations thereof; (iii) to protect the safety, rights, property, integrity, or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Such potential disclosures include disclosing Personal Information and Device Identifiers to gaming regulators, leagues, associations, governing bodies, sports teams, colleges or oversight agencies or boards (or their designated vendors) in relation to the enforcement of our Terms and Conditions and their rules governing authorized betting, including in connection with identifying or overseeing their athletes, employees, personnel, or members. We may also use IP address or other Device Identifiers to identify individuals, either acting alone or in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies. Such identifying information may be disclosed pursuant to this Section.

      Such disclosures may be carried out without notice to you. In circumstances where we inadvertently obtain information that appears to pertain to the commission of a crime or where we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person exists, BIU may voluntarily disclose the record or the contents of your communications or other information about you to law enforcement agencies and governmental entities without providing you advance notice. Upon receipt of an applicable search warrant or administrative, grand jury or trial subpoena, BIU may be required to disclose to the government or law enforcement agencies, without advance notice to you, the content of your communications and other records relating to your electronic communications, as well as the following records: your name and address; records of your online communication (including session times and duration); how long you have subscribed to our service(s) (including start date) and the type(s) of service(s) utilized; your telephone number or other subscriber account identifying number(s), including any Internet or network address(es) assigned to you by our network; and the means and source of your payment(s) (including any debit card or bank account number).

    4. Affiliates and Business Transfer

      We may share your information, including your Device Identifiers and Personal Information, Demographic Information and Usage Information with our parent, subsidiaries and affiliates, including for their marketing or other purposes. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process.

  4. What About Information I Disclose Publicly or to Others?

    1. User Content and Public Information

      The Services may permit you to submit ideas, photographs, video, audio recordings, computer graphics, pictures, data, information about your location, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that BIU does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Services or what others do with information you share with them on the Services. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services.

    2. Name and Likeness

      We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Services, please review our Services’ Terms and Conditions.

  5. Ads and Information About You

    We and third parties such as network advertisers and ad exchanges may serve advertisements on the Services or across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which may be based on your activities across the Internet and mobile media (“Behavioral Ads”). Behavioral Ads enable us to target advertisements to you for products and services in which we believe you might be interested. If you object to receiving Behavioral Ads from us on third party sites, you can learn more about your ability to limit Behavioral Ads below.

    Our third party ad network and exchange providers, the advertisers and/or traffic measurement services may themselves set and access their own Tracking Technologies on your Device and track certain behavioral Usage Information via a Device Identifier. These third party Tracking Technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements; and (c) understand the usefulness of the advertisements that have been delivered to you. You acknowledge and agree that associated technology may access and use your Device and may set or change settings on your Device in connection with the associated operations. Note that any images (or any other parts of content) served by third parties in association with third-party ads or other content may serve as web beacons, which enable third parties to carry out the previously described activities.

    Third-party Tracking Technologies are not controlled by us, even if they use our technology to help store or collect data. Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect. We do however work with third parties to make efforts to have you provided with information on their practices and any available opportunity to exercise choice. The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.

    We may use third-party advertising companies to target advertisements to you on our Services, across the web, on your mobile Device and on any of your other Devices, based on the information we have collected from and about you, as well as information relating to your and other users’ visits to this and other websites and online services. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags) or recognize an identifier associated with your mobile device. These companies may also use these Tracking Technologies, along with personal information they or we collect on the different devices you use, to recognize you across the Devices you use, such as a mobile device and a laptop or other computer. Some third parties may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available here.

    Further, while sites use a variety of companies to serve advertisements, you may wish to visit https://thenai.org/opt-out/, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members, including through the Network Advertising Initiative's Consumer Opt-Out link. Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver Behavioral Ads to you, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different Device or change web browsers, your NAI opt-out may not, or may no longer, be effective.

    You may also opt-out of receiving Behavioral Ads on participating sites and services by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices. To opt out of Google Analytics display advertising or customize Google display networking ads, visit the Google Ads Setting page. For Mobile applications, you can use the "DAA App Opt-Out Tool" and the NAI App Opt-Out Tool". Similar limitations may apply to the DAA opt-out. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options or programs.

    Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device — and each browser on each device — through which you access our Services.

  6. Does Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Services?

    When you are on the Services you may be directed to other sites and apps that are operated and controlled by third parties that we do not control such as merchants who directly sell products and services to you. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others. These third parties may have their own terms of service, privacy policies or other policies and ask you to agree to the same. For example, if you “click” on a link, the “click” may take you off the Services onto a different location. These other online services may associate their Tracking Technologies with you, independently collect information about you, including Personal Information, and may or may not have their own published privacy policies. We are not responsible for these third-party privacy policies or the practices of third-party owners. Be sure to review any available policies before submitting any personally identifiable information to a third-party online service or otherwise interacting with it and exercise caution in connection with these services. We also encourage you to note when you leave our Services and to review the third-party privacy policies of all third-party locations and exercise caution in connection with them.

  7. How Do I Change My Information and Communications Preferences?

    You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration. The Services may allow you to review, correct or update Personal Information you have provided through the Services’ registration forms or otherwise by updating your account, and you may provide registration updates and changes by contacting us by email at: support@fanduel.com. If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. When you edit your Personal Information or change your preferences on the Services, information that you remove may persist internally for BIU’s administrative purposes. You may cancel or modify the email marketing communications you receive from us by following the instructions contained within our promotional emails. This will not affect subsequent subscriptions and if your opt-out is limited to certain types of emails the opt-out will be so limited. Please note that we reserve the right to send you certain communications relating to your account or use of our Services, such as administrative and Service announcements, and the SMS Service Alerts set out in our Terms and Conditions. These transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.

    If you have any questions about the Privacy Policy or practices described in it, you should contact us in the following ways: Postal Mail: Betfair Interactive US LLC, 123 Town Square Place, PMB #607, Jersey City, NJ 07310 (Attn: Privacy Officer); Email: privacy@fanduel.com.

    For non-privacy inquiries or support needs, please visit this page.

  8. What About Data Retention?

    BIU is committed to only retaining Personal Information, and the contents of our communications with you, for a period of time that is necessary to provide our services to our users and for a period of time thereafter as needed to 1) to comply with our legal, regulatory, recordkeeping, and auditing obligations, 2) resolve disputes, 3) enforce our agreements and facilitate collections, and 4) prevent fraud or criminal activity. After the Personal Information is no longer needed for these purposes, we will delete or de-identify the Personal Information. The Personal Information that you have provided us is maintained in our management information system and billing systems, and is updated as new information is added. Accounting and billing records are retained for ten (10) years for tax and accounting purposes or until the relevant income tax years for which the document was created have been closed for income tax purposes and/or all appeals have been exhausted. Records may remain on file for the purposes listed above even after you have terminated your account on our Services.

  9. What Should Parents Know About Children?

    We understand the importance of protecting children’s privacy in the interactive world. We are a general audience service and do not use the Services to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”) without such parental consent. If you are under twenty-one (21) years of age, you are not permitted to use the Service and should not send any information about yourself to us through the Service.

    In the event that we become aware that we have collected personal information from anyone under the age of twenty-one (21), we will dispose of that information in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of thirteen (13) has provided us with personal information without COPPA-required consent, please contact us at: support@fanduel.com.

     

  10. What About Security?

    We endeavor to take commercially reasonable technical, physical, and organizational measures to help protect and secure your Personal Information and prevent unauthorized/unnecessary disclosures. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Service and provide us with your information at your own risk. We utilize the industry standard, Secure Socket Layer (SSL)-capable web browsers support encryption technology that helps prevent unauthorized users from viewing or manipulating your Personal Information as it travels over the Internet.

  11. Your Rights and Choices

    BIU will process your personal information in accordance with this Privacy Policy, and as part of that BIU provides you with certain choices about how we process your personal information. These choices are set out below.

    We may occasionally send display media to you, in a targeted way, whether through web or mobile browsers or mobile applications. You may opt out of many third parties that support and send this type of targeting advertising by going to www.aboutads.info, and you may learn more about this type of advertising in the Section titled “Ads and Information About You.” You may opt out of tracking for mobile advertising through the settings on most smartphones, and you may learn more about these settings through those mobile device platforms, i.e., Google (here) and Apple (here). (Please note that these companies may change either the way these settings operate, the content or the availability of these pages.)

    We may occasionally send you push notifications to your mobile device. You can turn off certain push notifications in the account settings of your mobile app. You can also turn off push notifications specific to our Services in the settings on your iOS device, or through the application manager in your Android device.

    Rights Regarding Your Information. Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal information”). Specifically, you may have the right to ask us to:

    • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.
    • Provide you access to and/or a copy of certain personal information we hold about you. Note that you may be able to access certain of this information by logging into your account.
    • Correct or update personal information we hold about you.
    • Delete certain personal information we have about you.
    • Provide you with information about the financial incentives that we offer you, if any.
    • Restrict or object to certain uses of your personal information.
    • Opt you out of the processing of your personal information for direct marketing or purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

     

    Please note that certain information may be exempt from such requests under applicable law. For example, we need certain information in order to provide the Services to you. You may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising” as described below.

    If you are a California resident, please see Section 12 below for more information about our privacy practices and your rights.

    As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If we are unable to verify your identity, we may be unable to respond to your requests.

    To exercise any of these rights, please visit this link: PRIVACY REQUEST FORM. You can also contact us at +1 (855) 734-7720.

    You may be able to designate an authorized agent to make requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.

    Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. We will provide information about how to exercise that right in our response denying the request. You also have the right to lodge a complaint with a supervisory authority. However, we respectfully invite you to allow us to try to resolve the matter directly. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner.

    Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes. Depending on your jurisdiction, you may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising."

    We may disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. We may also provide information to third-party advertising providers for targeted advertising purposes or use advertising analytics partners to assist us in analyzing use of our services and our user/customer base. Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.

    If you would like to opt out of the disclosure of your personal information for purposes that could be considered “sales” for those third parties’ own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please visit the following link, which is also available in the footer of our Services: "Your Privacy Choices" and follow the instructions to submit a request. You must make this choice on each site/app on each browser/device you use to access the Services. You must also renew this choice if you clear your cookies or your browser is set to do that. Submitting the form will also result in the opt out of the use of your email address and other personal information related to that email address for targeted advertising purposes.

    Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization. Please note that we do not knowingly sell the personal information of minors under 16 years of age.

    Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.

    Additional Information for Nevada Residents. Under Nevada law, certain Nevada consumers may opt out of the sale of “covered information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Covered information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.

    We do not engage in such activity; however, if you are a Nevada resident who has purchased services from us, you may submit a request to opt out of any potential future sales under Nevada law by contacting privacy@fanduel.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.

    Additional Information for Massachusetts Residents. If you are a Massachusetts resident, Massachusetts law and regulations requires us to provide you with some additional information regarding how we collect, use, and share your personal information. Much of this information is provided throughout this Privacy Policy - for instance, the information you may be required to provide to us, the existence of a legal or contractual obligation to provide such information, and the consequences of not providing that information are identified in Section 1; the conditions under which you information may be disclosed are identified in Section 3; information about our data retention is identified in Section 8; and information about our data security practices is identified in Section 10; contact information for relevant vendors who provide goods or services directly related to sports wagering in Section 16.

    Relevant Massachusetts law or regulations require companies to tell you about the purposes and legal basis for collecting and processing your information. You can review the purposes for our collection and processing as detailed above in Section 1 and Section 2 and we rely on the following legal bases:

    • to perform our obligations pursuant to a contract (or pending contract) with you - for example, we will process your information to comply with our Terms of Use to enter into a contract with you, and to honor our commitments in any contracts that we have with you.
    • for our legitimate interests or the legitimate interests of others - for example, we will process your information to: operate our business and our Services; identify and fix any issues with our Services; provide customer service; secure the Services; learn more about how our users use the Services; perform internal analytics; improve the Services and users’ experiences; conduct marketing; provide you with certain information about new products, special offers or other information that we think you may find interesting; make and receive payments and process transactions; comply with legal requirements and defend our legal rights; prevent fraud; conduct compliance and risk management activities; provide and manage access to our systems; engage in a business change (e.g., sale, merger);, and to know the customer to whom we are providing Services.
    • to comply with our legal obligations - for example, complying with our reporting obligations and laws and regulations relating to anti-money-laundering, keeping track of transactions for tax and auditing purposes, responding to requests from government bodies or courts, and responding to litigation.
    • with your consent to our collection and processing for a particular purpose - where we rely on this basis, you may have the right to withdraw your consent as described immediately below.

     

    Users who reside in Massachusetts have the right to ask us to:

    • Provide you access to and/or a copy of certain personal information we hold about you.
    • Update or rectify certain personal information we hold about you.
    • Delete certain personal information we have about you.
    • Object to or restrict the way that we process and disclose certain of your information.
    • Withdraw your consent for the processing of your information.

     

    Please note that certain information may be exempt from such requests. For example, we need to retain certain information in order to provide our Services to you and for legal and compliance reasons. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If you would like to exercise your legal rights, please use the following form: PRIVACY REQUEST FORM. You can also contact us at +1 (855) 734-7720. If you would like further information concerning your legal rights, please email privacy@fanduel.com.

    Users who reside in Massachusetts also have the right to file a complaint concerning the use or storage of your information to:


     

    We may use forms of automated decision-making or profiling, for instance to determine advertisements and offers to present to you and to conduct monitoring for regulatory reporting thresholds and assess and limit malicious or fraudulent activity. For example, we may offer new users different promotions than long-time users and we may offer users who frequently bet on certain sports different advertisements than users who have never bet on that sport. These decisions are governed by logic and rules set or reviewed by humans and this is a subject we take seriously. These decisions and actions do not produce legal or similarly significant effects because they do not result in you being subjected to systematic observation by a competent authority and do not result in the provision or denial by us of financial or lending services, housing, insurance, education, enrollment, criminal justice, employment opportunities, health care services, or access to basic necessities. You may have the right to contest a decision we have made and request direct human review or intervention; to inquire about this, please email us at privacy@fanduel.com.

  12. Notice to California Residents

    California Consumer Privacy Act

    • If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
    • Categories of personal information we collect. Throughout this Privacy Policy, we discuss in detail the specific pieces of personal information we collect from and about users. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect. The categories we may collect are: identifiers (such as name, address, email address, driver’s license); commercial information (such as deposit or wagering history); financial data (such as payment information); internet or other network or device activity (such as browsing history or Services usage); geolocation information (e.g., your city and state based on IP address or precise geolocation in accordance with your settings); audio information (e.g., if you participate in a customer support call and do not opt out of call recording); in certain circumstances, information used to manage potential fraud or legal risk (such as employment status and criminal history); inference data about you; photos (e.g., if you voluntarily submit a photo); and other information that identifies or can be reasonably associated with you.
    • How we use and disclose these categories of personal information. We use and disclose the categories of personal information we collect from and about you consistent with the various business purposes we discuss throughout this Policy, and how you engage with the Service. Please see the relevant section(s) above for more information.

     

    Information About "Sales" and "Sharing"

    • We may disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. We may also provide information to third-party advertising providers for targeted advertising purposes or use advertising analytics partners to assist us in analyzing use of our services and our user/customer base. Under applicable law, the disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information or the processing/sharing of personal information for targeted advertising purposes.
    • Depending on what Services you use, we may provide the following categories of information to third parties for these purposes:
      • For online targeted advertising purposes: demographic and statistical information, device information and identifiers, connection and usage data, geolocation, and social media information.
      • For sharing with third parties to send you relevant offers and promotions: contact and account registration information; demographic and statistical information, and geolocation.

     

    Your Choices Regarding "Sharing" and "Selling"

    • If you would like to opt out of the disclosure of your personal information for purposes that could be considered “sales” for those third parties’ own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please visit the following link, which is also available in the footer of our Services: "Your Privacy Choices" and follow the instructions to submit a request. You must make this choice on each site/app on each browser/device you use to access the Services. You must also renew this choice if you clear your cookies or your browser is set to do that. Submitting the form will also result in the opt out of the use of your email address and other personal information related to that email address for targeted advertising purposes.
    • Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization. Please note that we do not knowingly sell the personal information of minors under 16 years of age.
    • Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.

     

    Shine the Light Disclosures

    • If you you reside in California, you may request certain general information regarding our disclosure of personal information during the preceding year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address: Betfair Interactive US LLC, 123 Town Square Place, PMB #607, Jersey City, NJ 07310 (Attn: Privacy Officer).

     

  13. What About Changes to the Privacy Policy?

    We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Service indicates your consent to the privacy policy posted at the time of use. However, we will not use your previously collected Personal Information in a manner materially different than represented at the time it was collected without your consent. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

  14. How Do You Contact Us?

    If you wish to contact Betfair Interactive US LLC regarding our information practices or in relation to this Privacy Policy, please email us at privacy@fanduel.com. For all other inquiries, please visit this page.

  15. Your Rights and Responsibilities

    It is extremely important that you keep your account information and other confidential account data protected and secure. Do not share your log-in information or leave your computer unattended when logged in to the Services. Please make sure that all information you provide to BIU is accurate and complete. Contact us immediately by email at support@fanduel.com if you find any discrepancies in your account data or if you wish to inspect the records pertaining to you at our offices.

  16. Information on Vendors and Other Third Party Entities

    The following entities provide goods or services directly related to sports wagering, including platform design, operation, and maintenance; lines and odds setting; risk management; customer verification; integrity monitoring; and sportsbook data:

    Sports Wagering Vendor

    Service

    Contact Details

    Aristotle, Inc.

    KYC

    integrity@aristotle.com

    Blackhawk Network Holdings, Inc.

    Payment Processor

    privacy@bhnetwork.com

    Fidelity National Information Services, Inc.

    Payment Processor

    privacyoffice@fisglobal.com

    GeoComply Solutions, Inc.

    Geolocation

    privacy@geocomply.com

    IDology, Inc.

    KYC

    compliance@gbgplc.com

    Interchecks Technologies, Inc.

    Payment Processor

    support@interchecks.com

    International Betting Integrity Association

    Integrity Monitoring

    info@ibia.bet

    LexisNexis Risk Solutions Group

    KYC

    Consumer Portal:

    https://consumer.risk.lexisnexis.com/

    Onfido

    KYC

    privacyrequests@onfido.com

    PayNearMe MT, Inc.

    Payment Processor

    privacy@paynearme.com

    PayPal, Inc.

    Payment Processor

    Help Center:

    https://www.paypal.com/us/smarthelp/contact-us/privacy

    Plaid, Inc. Payment Processor privacy@plaid.com

    Prove Identity, Inc.

    Customer Onboarding

    privacy@prove.com

    Sift Science, Inc.

    Fraud Monitoring

    privacy@sift.com

    Sightline Payments, LLC

    Payment Processor

    riskmanagement@sightlinep.sg-host.com

    Transfund

    Payment Processor

    Toll-Free Number:1 (800) 588-6816

    Trustly, Inc.

    Payment Processor

    privacy@trustly.com

    U.S. Integrity, Inc.

    Integrity Monitoring

    contact@usintegrity.com

The following third parties that collect information from you on the Service have given us notice that you may obtain information on their policies and practices, and in some instances opt-out of certain of their activities, as follows:

Party Service For More Information Use of Tracking Technologies Privacy Choices
Google Analytics Analytics http://www.google.com/analytics/learn/privacy.html Yes https://tools.google.com/dlpage/gaoptout/
Connexity Advertising http://connexity.com/privacy-policy/ Yes http://connexity.com/opt-out/
DataXu Advertising https://www.dataxu.com/about-us/privacy/ Yes https://www.dataxu.com/about-us/privacy/data-collection-platform/
DoubleClick Advertising https://www.doubleclickbygoogle.com/ Yes https://www.google.com/settings/u/0/ads/authenticated?hl=en
Dstillary Advertising http://dstillery.com/platform/ Yes http://dstillery.com/privacy-policy/
Google Dynamic Remarketing Advertising https://support.google.com/adwords/answer/3124536?hl=en Yes http://dstillery.com/privacy-policy/
Adobe Media Optimizer Advertising http://www.adobe.com/marketing-cloud/online-advertising-management.html Yes http://www.adobe.com/privacy.html
Optimizely Analytics https://www.optimizely.com/ Yes https://www.optimizely.com/opt_out/
RadiumOne Advertising https://radiumone.com/ Yes https://www.optimizely.com/opt_out/
SteelhouseMedia Advertising http://steelhousemedia.com/ Yes http://steelhousemedia.com/opt-out/
TradeDesk Advertising http://thetradedesk.com/ Yes http://www.adsrvr.org/
Turn Advertising https://www.turn.com/ Yes https://www.turn.com/trust/consumer-opt-out
Demand Media Advertising http://www.demandmedia.com/ Yes http://www.demandmedia.com/privacy-policy/

PLEASE NOTE: We are not responsible for third-party policies or practices. We try to keep this information current, and will add to and subtract from the chart above as appropriate, but it is provided as a courtesy and may not be current or accurate. Please contact the relevant third parties regarding their privacy and data security policies and practices.