PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY
BINDING TERMS AND CONDITIONS FOR YOUR PARTICIPATION ON FANDUEL
SPORTSBOOK AND/OR FANDUEL CASINO.
YOU MUST BE PHYSICALLY LOCATED IN THE STATE OF MICHIGAN TO PLAY ON
FANDUEL SPORTSBOOK OR FANDUEL CASINO. PLEASE NOTE THAT IF YOU LOG-IN TO THE FANDUEL
SPORTSBOOK OR FANDUEL CASINO FROM A STATE OTHER THAN MICHIGAN WHERE FANDUEL SPORTSBOOK
OR FANDUEL CASINO IS OFFERED TO CUSTOMERS, YOUR ACTIVITY ON FANDUEL SPORTSBOOK AND/OR FANDUEL CASINO WILL BE
GOVERNED BY THE FANDUEL SPORTSBOOK AND/OR FANDUEL CASINO TERMS AND CONDITIONS FOR THE NEW
STATE. IN ADDITION, WE ARE REQUIRED TO TRANSFER YOUR ENTIRE ACCOUNT
BALANCE TO THE NEW STATE SO THAT YOUR FUNDS ARE AVAILABLE TO WAGER
FROM THAT STATE. THIS BALANCE TRANSFER WILL BE REFLECTED IN YOUR
ACCOUNT HISTORY. IF YOU LATER LOG-IN AGAIN FROM MICHIGAN, YOUR
ACCOUNT BALANCE WILL BE TRANSFERRED BACK TO MICHIGAN.
IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO BINDING
ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS FURTHER
DETAILED IN SECTION 30 BELOW.
Welcome to FanDuel Sportsbook and FanDuel Casino!
The FanDuel Sportsbook and FanDuel Casino Terms &
Conditions (the “Terms”) governs any access to and use of the
Services. Each unique contest or sport may have specific rules,
which you should consult in order to understand the parameters and
terms for those games. These are located in Part B – House Rules for
FanDuel Sportsbook. You should read the Terms and Rules for the
Services you choose to use. Reading this information will help you
better understand how our Services operate and what rights and
expectations you can have with respect to your use of our Services.
Of course, if you have any questions, please
contact us
.
Part A – General Terms and Conditions
Who We Are
The website
sportsbook.fanduel.com
(the “FanDuel Sportsbook Website”) and the mobile,
tablet and any other FanDuel Sportsbook apps (all of
which together are referred to as the “FanDuel
Sportsbook Betting Apps”) are operated and controlled by
Betfair Interactive US LLC (“BIU”) under an agreement with
Detroit Entertainment, LLC, d/b/a MotorCity Casino Hotel ("MCC") pursuant to the
oversight, regulatory requirements, and licensing of the
Michigan Gaming Control Board (“MGCB”). The use of
the FanDuel Sportsbook Website and the FanDuel
Sportsbook Betting Apps is subject to all applicable
Michigan State and United States federal regulations.
The website
mi.casino.fanduel.com
(the “FanDuel Casino Website”) and the mobile,
tablet and any other FanDuel Casino apps (all of
which together are referred to as the “FanDuel
Casino Betting Apps”) are operated and controlled by
BIU under an agreement with MCC, pursuant to the oversight,
regulatory requirements, and licensing of MGCB. The
use of the FanDuel Casino Website and the FanDuel
Casino Betting Apps is subject to all applicable
Michigan State and United States federal regulations.
The FanDuel Sportsbook Website and the FanDuel
Casino Website will be collectively referred to
herein as the “Websites”. The FanDuel Casino Betting
Apps and the FanDuel Sportsbook Betting Apps will be
collectively referred to herein as the “Betting
Apps.” You will be required to establish an account
in order to use the services offered by BIU
hereunder.
References in these Terms to “BIU”, “FanDuel Casino”, “FanDuel Sportsbook”,
“we”, “us” or “our” will be to Betfair Interactive US LLC. BIU is approved
by the MGCB to (i) supply online sports betting related services to MCC,
a Michigan Class III casino and sports betting operator license holder,
for the purpose of Internet and mobile sports betting,
and (ii) supply internet gaming related services to MCC,
a Michigan Class III casino and internet gaming operator license holder,
for the purpose of Internet and mobile gaming.
Together, the Websites and the Betting Apps are referred
to collectively herein as the “FanDuel Casino and
FanDuel Sportsbook Services”. Together, FanDuel Casino
and FanDuel Sportsbook Services and the Additional
Gaming Services (as defined in Section 2.2) are referred
to collectively herein as the “Services”.
We reserve the right for each or any member of the
Flutter Entertainment plc group of companies (the
“FanDuel Sportsbook Group”) to exercise any of the
rights or obligations of any other member of the
FanDuel Sportsbook Group under these Terms.
These Terms & Conditions and Your Relationship with
FanDuel Sportsbook and FanDuel Casino
By visiting the Websites and/or by registering
and/or using the Services, you understand and agree
to be, and are, bound by the following:
all such other of our terms and conditions,
rules or policies as they relate to any
applicable Services (e.g., rules for a
particular Game (defined below)),
promotions, bonuses, special offers or any
other condition of your use of the Services
from time to time and are deemed to have
accepted and understood all of the above.
In addition, where you use any of the betting or gaming
services referred to in this Section 2.2 (“Additional
Gaming Services”), you also agree to be bound by the
terms and conditions associated with each of those
services, including, but not limited to, the terms and
conditions of third party service providers where
indicated:
All of the terms and conditions, rules and policies
referred to in Sections 2.1 and 2.2 shall be collectively
referred to as the “Terms”.
By accessing, using or otherwise participating on
the Services, you accept and agree to be legally
bound by these Terms, whether or not you sign-up as
a member of the Services. If you do not agree to
accept and be bound by the Terms, please discontinue
your use of the Services and the Websites and Betting
Apps. It is important that you review these Terms
regularly. We may impose limits on certain features,
activities, offers, promotions or services and may
restrict, suspend, terminate your access to the
Services or your ability to participate in
activities, offers, promotions or Services, in whole
or in part, at any time and for any or no reason,
with or without prior notice and without liability.
If you wish to confirm the version of the terms and
conditions you accepted at the time of registration
and receive a copy please
contact us
.
Amending the Terms of Use and/or Services
BIU reserves the right to amend the Terms at any
time, as may be required for a number of reasons,
including, without limitation, for commercial
reasons, to comply with law or regulations, to
comply with instructions, guidance or
recommendations from a regulatory body, or for
customer service reasons. Where we wish to make
material changes to the Terms, you will be notified
of material changes before they come into effect.
Any such revision will be binding and effective from
such date as is specified in such notice. Your
continued use of the Services will be deemed to be
your acceptance of any changes we may make. The date
on which each relevant document comprising the then
current Terms came into (or will come into) force
will be as stated in the date contained at the top
of the Terms and Conditions page. Please check these
Terms frequently for updates.
BIU may, in its absolute discretion, alter or amend
or withdraw any betting or gaming from the Services
or any part thereof, at any time, and may alter
prices, features, specifications, capabilities,
functions and/or other characteristics of the
bets, Games and/or Services.
BIU may also at its discretion engage new or
alternative third party service providers in respect
of Additional Gaming Services or any other of its Services.
By registering or playing
with any such third parties, you thereby provide
your consent to any applicable additional terms and
conditions of such third parties as they may be
amended from time to time, including, but not
limited to, any change to the third party service
provider itself.
Pre-Conditions to Opening an Account
Excluded Persons.
The following people are not permitted to establish
an account with FanDuel Sportsbook and FanDuel Casino (each an
“Excluded Person”):
Individuals who are on MGCB’s list of “disassociated persons”
or who have elected to become “disassociated persons.”
Individuals who have been designated or excluded by the MGCB
or who are on MGCB’s “exclusion list;” and
Individuals who have been banned (“86’d”) from MotorCity Casino
Hotel (“MCCH”) or have elected to self-exclude from MCCH.
Underage gaming.
PLEASE NOTE THAT ANYONE UNDER THE AGE OF 21 YEARS
OLD FOUND TO BE USING THE SERVICES, AS WELL AS
ANYONE WHO FACILITATES SOMEONE UNDER THE AGE OF 21
YEARS OLD USING THE SERVICES, WILL BE REPORTED TO
LAW ENFORCEMENT AND WILL BE SUBJECT TO OTHER LEGAL
PENALTIES. UNDERAGE GAMBLING IS A CRIMINAL OFFENSE
AND ANYONE WHO FACILITATES GAMBLING BY A PERSON
UNDER THE AGE OF 21 HAS COMMITTED A CRIMINAL OFFENSE
AND SHALL BE PROHIBITED FROM INTERNET GAMING. BIU
takes its age-verification responsibilities very
seriously. We carry out age-verification checks on
all customers at the time of Account establishment.
We may ask for information to verify your age and
identity and can restrict or suspend your Account
until your age is confirmed. By signing up for an
Account (defined below), you consent to our
confirmation of your age and identity.
Pre-Conditions .
In order to register a FanDuel Sportsbook and FanDuel Casino Services
player account (each an “Account”) with us, you
hereby agree, represent and warrant that:
You are at least twenty-one (21) years of
age. It is an offence for anyone under the
age of twenty-one (21) to open an Account or
to gamble with FanDuel Sportsbook or FanDuel Casino. We
reserve the right to request proof of age
documentation from any applicant or customer
at any time and to void any wagers made by
or on behalf of minors;
You agree to provide accurate registration
information when opening your Account,
including, without limitation, your correct
date of birth, the last four digits of your
social security number, your current
address, email address and personal
telephone number. You further agree to
inform us of any changes in such details;
You acknowledge that you are opening a
non-transferrable Account with FanDuel
Sportsbook or FanDuel Casino solely for your personal use, and
are acting as a principal and not as an
agent on behalf of a third party;
You will not attempt to sell or otherwise
transfer the benefit of your Account to any
third party and nor will you acquire or
attempt to acquire an Account which has been
opened in the name of a third party;
You are entirely responsible for complying
(and that you comply) with your own local,
national, federal, state or other laws
concerning betting and gaming prior to
opening an Account, placing any bets, stakes
or wagers (together “Bets”) or using the
Services. In particular, if you are located
outside of the state of Michigan, you
must not: (i) attempt to use the Services;
or (ii) use your payment card or other
payment method to undertake betting or
gaming with us;
You are legally capable of entering into
binding contracts, including these Terms and
each subsequent Bet (which shall be governed
by these Terms);
You are not prohibited for any reason from
betting with us or from using the Services;
and
You are not currently subject to a
self-exclusion from a FanDuel Sportsbook
or a FanDuel Casino account and neither we nor any other
operator has excluded you, from gambling.
No Use Outside of Michigan.
There are certain Federal prohibitions and restrictions regarding
Internet gaming (i.e. 18 U.S.C. §§ 1084 et seq. (The Wire Act) and
31 U.S.C. §§3163 through 3167 (Unlawful Internet Gambling Enforcement Act)).
It is a federal offense for persons physically located outside of Michigan
to engage in Internet wagering through a Michigan sports betting operator
license holder or internet gaming operator license holder unless explicitly
authorized by the MGCB. The availability of our Services does not
constitute an offer, solicitation or invitation by us for the use of our
Services outside of the State of Michigan. BIU shall not be liable for any
breach of any local, national, federal, state or other laws that may occur
as a result of your using the Services.
Prohibited FanDuel Sportsbook Participants
.
With respect to a sporting event sponsored, organized or conducted by a
particular sports governing body, (i) employees of the sports governing
body, (ii) game officials employed by or under contract with the sports
governing body, (iii) coaches, managers and other personnel employed by
or under contract with a member club of the sports governing body, (iv)
athletes who are under contract with a member club of the sports governing
body in the case of a team sport or eligible to participate in events
conducted by the sports governing body in the case of an individual sport,
(v) employees of any union representing athletes or game officials, and
(vi) relatives living in the same household as any of the individuals
described in clauses (i) through (v) above, are prohibited from wagering
on such sporting event.
Violation of Sections 4.
In the event that you are found to have breached any
of the terms in Sections 4.1, 4.2, 4.3, 4.4 or 4.5:
We may cancel any Bet you may have placed;
We shall not be obliged to pay any winnings
which might otherwise have been payable in
respect of any bet you placed; and
We may refer the matter to the police,
guardians or family members, or any other
appropriate regulatory authority.
Opening an Account
In consideration of our accepting your application to establish an Account,
you represent (and acknowledge that we and MCC, the Michigan sports betting
operator and internet gaming operator license holder, may rely on these
representations) as follows:
You have read and agree to abide by all of
these Terms;
You are not an Excluded Person;
You are twenty-one (21) years of age or
over, of sound mind and capable of taking
responsibility for your own actions and that
you can enter into a legally binding
agreement with us;
You agree to provide accurate Account
opening information, including, without
limitation, your correct date of birth;
You will not allow any other person to
access or use your account with FanDuel
Sportsbook or FanDuel Casino;
You will refrain from wagering on the
FanDuel Sportsbook unless you are physically
present in the state of Michigan;
You will refrain from wagering on FanDuel Casino
unless you are physically present in the state
of Michigan;
You consent to the jurisdiction of the State
of Michigan, as relevant, to resolve
any disputes arising out of your Internet or
mobile gaming that takes place in the state of Michigan;
You consent to the monitoring and recording
by BIU and/or the MGCB of any wagering
communications and geographic location
information; and
You acknowledge that BIU reserves the right
to report unusual or suspicious activity to
the proper authorities.
It is the responsibility of each customer to ensure
that all personal details are current and
up-to-date, as failure to do so may result in bets
or payments being declined or payments being issued
incorrectly. You can update your personal details
via the Website, by chat, by telephone, or the
Betting Apps.
One (1) Account is permitted per customer. BIU
reserves the right to close down any duplicate
Accounts and to cancel any bets on duplicate
Accounts. BIU also reserves the right to suspend or
close any Account and cancel any associated bets
where the Account holder and the owner of the
funding instrument are not the same.
Employees of FanDuel Group, Inc. and the FanDuel
Sportsbook Group may not open an Account or register
on the Websites or for any of the Services, whether
in their own name or on behalf of a fellow employee,
friend, relative or anyone else.
It is prohibited for players, deliberately or
otherwise, to transfer money from one (1) Account to
another for any reason.
In consideration of our allowing you to register for
an Account, you represent (and acknowledge that we, MCC
will rely on these representations) as follows:
Your participation in the games and sports
wagering is personal and not professional;
You are solely responsible for recording,
reporting, paying, and accounting for any
tax that may be payable on any winnings to
any relevant governmental or taxation
authority;
You are solely responsible for the
acquisition, supply and maintenance of all
of the computer equipment, and
telecommunications networks, and Internet
access services, and of all other consents
and permissions that you need to use in
order to access our Services;
You fully understand the methods, rules, and
procedures of the games and sports wagers, and,
where and when appropriate, will seek advice or
help when using our Services;
You will place all wagers on games and sports events
through the various user interfaces provided
on our Websites and you will not wager
through other means, including a robot
player or equivalent mechanism (a “bot”).
The use of programs designed to
automatically place bets within certain
parameters (i.e., bots) is not permitted on
any games or sports events on any part of the
Websites;
You will not choose a nickname and/or alias
that is defamatory, offensive, pornographic
or in any way intended to impersonate a real
person or brand. BIU reserves the right to
amend your nickname and/or alias in its
absolute discretion if it believes you have
breached this representation;
You will not make offensive comments, use
offensive or pornographic material or make
potentially defamatory or inflammatory
remarks in relation to any ‘chat’ or ’forum’
facilities we provide and you accept that
any postings made by you can be passed on to
the relevant authorities should we deem this
appropriate;
You will not disguise or interfere in any
way with the internet protocol (“IP
address”) of the computer or other Device
(defined below) you are using to access the
Services or otherwise take steps to prevent
us from correctly identifying the actual IP
address of the Device you are using while
accessing the Services; and
You accept and agree to abide by the rules
of the games and sports wagers as set out on the
Services, and any rules and terms for any
promotions or loyalty programs in which you
participate as set out on the Services from
time to time.
Account Security
BIU will take reasonable steps to prevent
unauthorized access to your Account information. You
are responsible for maintaining the security and
confidentiality of your Account. In particular, you
agree to keep your username and password strictly
confidential. You are responsible for any misuse of
your password. Provided that we have been correctly
supplied with the Account information requested, we
are entitled to assume that offers and payments are
made by you. You should change your password on a
regular basis and never disclose it to any third
party. You undertake to protect your username and
password in the same way that you would in respect
of your bank cards. Any failure to do so shall be at
your sole risk and expense. If a third party
accesses your Account, you are solely responsible
for that third party’s actions, whether or not that
third party’s access was authorized by you, and you
hereby indemnify BIU and MCC and hold BIU and MCC
harmless against all costs, claims, expenses, and
damages howsoever arising in connection with the use
of or access to your Account by any third party. You
will not attempt to sell or otherwise transfer the
benefit of your Account to any third party, nor will
you acquire or attempt to acquire an Account which
has been opened in the name of a third party.
Subject to the foregoing, BIU will not be liable for
any loss that you may incur as a result of misuse of
usernames or passwords or from any unauthorized use
of your Account, whether fraudulent or otherwise.
You agree to indemnify us and hold us harmless
against any costs, claims, damages and expenses
arising in connection with the use of, or access to,
your Account by any third party as a result of your
negligence, breach of these Terms, fraud, dishonesty
or criminal activities.
Please
contact us
as soon as is possible if you have lost or forgotten
your Account details. You agree to inform us as soon
as is possible (by telephone, where possible) if you
believe that your Account information is being
misused by a third party so that we may suspend your
Account to prevent further abuse.
To retrieve a forgotten password, you can click on
the “Forgot Password” link on the login page. When
you click on the link, you will be asked to insert
your email address. You will be emailed a link that
will direct you to a change password page. Upon
changing the password, you will be directly logged
in.
You have the option of enabling strong
authentication on the Patron Protection Page. When
you enable strong authentication, upon login, you
will be prompted to answer two security questions in
addition to being prompted to enter your password. The
Player Protection Page provides account security tools
and information, such as a description of what strong
authentication is and how a player may enable it.
It also includes responsible gaming information and links
to resources as required by MGCB. The PPP describes tools
users can employ to limit play and also the process to self-exclude.
We recommend that you disable any automatic password
memory in your browser prior to using the Services.
This will help to limit the risk to you of
unauthorised use of your Account.
You are responsible for configuring your client
terminal's auto-lock feature to protect the client
terminal from unauthorized use.
BIU reserves the right to refuse to register you as
an Account holder, either with or without cause. BIU
reserves the right to suspend or terminate your
Account at any time, either with or without cause,
upon notice (we will use our reasonable efforts to
give such notice to you either before or after
suspending or terminating your Account). Following
termination or suspension of your Account, we will
try, in the normal course of events, to comply with
any valid contractual obligations made in accordance
with these Terms.
The FanDuel Sportsbook Group and any third parties
it contracts with in relation to the provision of
the Services will hold, use, and share information with
respect to your identity, including, but not limited to,
your name, address and payment details, in accordance
with our
Privacy Policy
. We rely on this information in entering into these
Terms with you. As set out in more detail in Section 27,
you agree to indemnify us and hold us harmless against
any costs, claims, damages and expenses arising in
connection with any falsehood or inaccuracy contained
in the information you provide to us.
Deposits & Withdrawals
Deposits.
To play games for money on the Services or to make Bets on the Services,
you need to deposit funds in your Account. All funds in Accounts are held
in a separate non set-off account in the name of MCC. Funds deposited via
a payment provider may take a few days to clear before they appear in this
Account, during which time they will be held in the account of the relevant
payment provider. The funds in your Account are held on your behalf to
satisfy any payment obligations you may incur as a result of playing
the games on the Services, making sports wagers on the Services, or using
any of the other products or services supplied by BIU. Please note that
interest is not payable on the funds held in your Account.
In connection with making a deposit, you represent that:
All money that you deposit in your Account
originates from a payment source of which
you are the legal owner;
All money that you deposit in your Account
is free from and unconnected to any
illegality and, in particular, does not
originate from any illegal activity or
source; and
All payments made into your Account are
authorized and you will not attempt to
reverse a payment made into your Account or
take any action which will cause such a
payment to be reversed by a third party in
order to avoid any legitimate liability.
You accept that all transactions may be checked
for the detection of money laundering and that
any transactions made by you which BIU of MCC
deems suspicious may be reported to the
appropriate authorities.
Deposits to your Account can be made using
several different and convenient ways,
including:
ACH (electronic checking or direct deposit):
electronic transfer of funds between your
bank account and your player Account. Please
note you may only have three (3) ACH
accounts linked to your player account at
any time;
DEBIT/ CREDIT CARDS: Debit/credit cards with
a MasterCard/VISA logo can be used to make
deposits. Please note you may only have
three (3) active Debit/Credit Cards linked
to your Account at any time;
BETFAIR/FANDUEL PREPAID CARD: You can electronically
transfer funds from a bank account or
Debit/Credit Card to your Betfair/FanDuel Prepaid
Card and then deposit those funds to your
Account;
ONLINE TRANSFER: You can deposit with online
transfer if you have a bank account set up
with online bill pay at specific banks;
WIRE TRANSFERS: A direct payment from your
checking or savings account into your
Account;
PAYNEARME: Deposit funds into your Account
via locations that accept PayNearMe
payments;
SPORTSBOOK CAGE DEPOSIT: Deposit funds into your Account via
the MotorCity Casino Hotel/FanDuel Sportsbook located at 2901
Grand River Avenue, Detroit, MI 48201; or
PAYPAL: You can electronically transfer
funds from a bank account to your PayPal
account and then deposit those funds to your
Account.
Credit Card Chargeback Fees. Each credit card
chargeback transaction that you initiate will be
assessed a $5.00 fee, applicable against any
available cash balance in your Account at the
time such fee is assessed. Any credit card
chargeback that you initiate requiring
pre-arbitration proceedings will further be
assessed a $500.00 fee, applicable against any
available cash balance in your Account at the
time such fee is assessed.
Withdrawals.
We have a number of controls and checks that take place before any
withdrawal request is processed. These checks are part of our ongoing
commitment to maintaining the security of our customers’ funds.
Withdrawals from your Account can be requested via ACH, check, PayPal,
Betfair/FanDuel Prepaid Card, or through the FanDuel Sportsbook Cage at
MotorCity Casino Hotel located at 2901 Grand River Avenue, Detroit,
MI 48201. Cash withdrawals requested for pick up at the FanDuel Sportsbook
at MotorCity Casino Hotel will be processed within two (2) business days.
ACH, PayPal, and Betfair/FanDuel Prepaid Card withdrawal requests will be
processed within three (3) business days. Check withdrawals will be mailed
within five (5) business days via the United States Postal Service to the
account address. The availability of withdrawn funds is subject to standard
banking restrictions.
Placing Sports Bets
Customers can only bet up to the amount held within
their Account or allowed by their bank or the limit
as set out in the
House Rules
, whichever is the lesser. The minimum and maximum
bet per selection is determined exclusively by BIU
and is detailed on screen.
BIU reserves the right to accept or decline the
whole or part of any proposed bet.
Bets placed by credit/debit card or any other means
do not become valid until we have received payment
or unless, at our discretion, we allow the bet
subject to authorization. If payment has not been
received before an event commences, then that bet is
automatically void unless we communicate otherwise
to you at the time of the attempted placing of the
bet.
Each Bet will be given an individual number as
confirmation of the Bet. Bets will be valid (subject
to meeting the criteria for placing a bet laid down
in the Terms) if accepted by the FanDuel Sportsbook
Bet Server, whether or not the customer receives the
bet code. We are not liable for the settlement of
any Bets where we have not issued a written
confirmation of acceptance of the Bet or where we
are unable to display that Bet in the ‘My Account’
pages of the Services. It is the customer’s
responsibility to ensure that all of the details of
their Bets are correct. Once a Bet has been
confirmed by FanDuel Sportsbook, that bet cannot be
cancelled by the customer. If you have any concern
as to whether your Bet has been accepted, please log
in and go to the ‘My Account’ pages of the Services
where details of all live Bets entered into by you
will be displayed.
You must exercise your own judgement in placing a
Bet and you hereby confirm that you have not relied
on the advice of any BIU employee relating to any
Bet.
You agree to pay us for all Bets that are placed
with us using your Account.
Bets must be made via the Website or via the Betting
Apps.
Please familiarize yourself with betting and gaming
terminology and how the various bets and games are
operated. If you have any questions relating to the
foregoing, please
contact us
. BIU cannot accept any responsibility if you place
a bet in circumstances where you do not fully
understand any of the terms involved or how the Bet
or game is operated.
On occasion the prices available across the various
Services may not be the same - for example, a price
on the FanDuel Sportsbook Website may not be the same
as those prices available on other Services. BIU accepts
no liability for the fact that a customer could have
obtained a different price through some other
medium.
Guaranteed prices and other special offers or
promotions are available at the discretion of BIU
and can be restricted on an individual Account basis
at any time.
BIU is not responsible for any taxes that may be
payable by you whether on any Bets, on any winnings
or otherwise.
With the exception of “Live Betting” events (see Section 10 below for
Live Betting rules), Bets are accepted up to the off-time of the event
or a pre-determined time, whichever is earlier. However,
FanDuel Sportsbook may allow a grace period for some sporting events
during which Bets will be accepted but we reserve the right to void,
subject to regulatory approval, any or all Bets should we think there has
been a significant development in the event prior to placement or purported
placement. FanDuel Sportsbook reserves the right to void any Bet, subject
to regulatory approval, if accepted in error after the betting has closed
or where the event was resolved or at a stage where the customer could have
an indication of the outcome. In such circumstances, we will normally
return your stake.
FanDuel Sportsbook reserves the right to void, subject to regulatory
approval, any or all Bets made by, any group of people acting in
conjunction with each other, or any individual acting alone, in an
attempt to defraud FanDuel Sportsbook.
Not all participants are quoted in every event.
However, a price is available for almost all entries
or outcomes in any event. If you wish to bet on an
unnamed selection, please contact one of our
Customer Support agents and we will try to add this
selection to the market.
BIU may, at its sole discretion and without any
requirement to give reasons, exclude any customer
from the Services generally or from receiving
selected promotions (e.g., guaranteed best price;
bonuses; free bets; enhanced prices; and money-back
specials) and any other promotions and offers
introduced by us from time to time.
In the event of there being a dispute over the time
at which a bet was placed or whether a Bet has been
placed, then the time at which it was recorded (if
recorded) on the transactional log will govern
settlement. If an attempted bet was not recorded on
the transactional log, no Bet shall be deemed to
have been placed. You should check your Account
balance each time you visit the Services.
It is a condition of our acceptance of Bets from
you, and by offering to place a Bet with us you
represent and warrant, that:
You are not prohibited from entering into
the Bet by any term of your contract of
employment, these Terms or any rule of a
sport governing body or other professional
body of which you are a member, which
applies to you;
Where the Bet is placed on the outcome of a
race, competition or other event or process
or on the likelihood of anything occurring
or not occurring (“the event”), you do not
know the outcome of the event;
You are not misusing Inside Information (as
defined in Section 8.22) to place a Bet; and
you are not a person prohibited from engaging in sports
wagering activities pursuant to 58 P.a. Code 1401.8.
In the event of any representation made by you in Section 8.17 proving
to be false, BIU reserves the right, subject to regulatory approval,
to void Bets, suspend your Account, and we shall not be obliged to pay
any winnings which might otherwise have been payable in respect of the Bet.
In the event of a warning being received by FanDuel
Sportsbook in relation to suspicious or irregular
betting patterns and possible instances of event
manipulation FanDuel Sportsbook reserves the right,
in its absolute discretion, to:
Suspend its offering on any event or series
of events in any of its markets; and
Delay and/or withhold payment on any event
or series of events until the integrity of
such event or series of events has been
confirmed:
by the relevant sports federation or
governing body (where applicable); or
by FanDuel Sportsbook using its
reasonable discretion.
Further, in the case of active event manipulation
being confirmed as having taken place on any event
or series of events (by the appropriate sports
governing bodies or by any other means), FanDuel
Sportsbook reserves the right, in its absolute
discretion, to suspend any Bets placed on such
events, either by any individual identified as
having misused Inside Information (defined in
Section 8.22) or by any other individual who in the
reasonable opinion of FanDuel Sportsbook is
connected to, acting in conjunction with, or in any
way involved with such individual or the event
manipulation.
We reserve the right to refuse or limit any Bets or
bonuses (for example by setting minimum and maximum
amounts which will be set out in the
Sportsbook Rules
, or by setting wagering requirements), or change
such limits, at our sole discretion for any reason
whatsoever without any obligation to provide you
with notice.
“Inside Information” means any information which has
not been made public and, if it were made public,
would be likely to have a material effect on the
relevant market relating to the event.
Suspension or termination
Without restricting our ability to rely on other
remedies that may be available to us, we may suspend
or terminate your Account and/or cancel any Bets,
subject to regulatory approval,
placed by you at our absolute discretion if:
We suspect that you:
Are engaging in illegal or
fraudulent activity while using our
Services;
Are breaching any term of these
Terms, including the
House Rules
;
Are taking unfair advantage over us
or any other player or are otherwise
acting in an unfair manner (for
example, by exploiting a fault,
loophole or error in our software,
by collusion or by any other means);
May be having difficulties obtaining
credit, have become bankrupt or that
you may have self-excluded; or
We are required to do so by law.
Irrespective of whether we suspend or terminate an
Account and notwithstanding any other provisions in
these Terms, we may decide to cancel or void any
Bets, subject to regulatory approval, at our absolute discretion where:
There is a technological failure; or
Where in our judgment, acting reasonably,
there is a manifest error in the terms of a
bet offered to, or placed by, any party.
If you have a question relating to your Account, it
is your responsibility to notify BIU at the earliest
opportunity, providing as much information as BIU
may require.
Following termination or suspension of your account,
we may, in the normal course of business, return any
funds in your account. Please contact
Customer Service
to request any funds held in suspended or closed
accounts. However, we reserve the right to withhold
the funds in your Account from you pending the
determination of any investigation (including any
relevant external investigation) where:
We suspect you have acted in breach of these
Terms or any other agreement relevant to
your activities on our site, including where
we suspect the Account has been linked with
fraudulent or ‘suspicious betting’ activity
(explained in{' '}
Section 9
); and/or
We have to withhold the funds in your
Account by law or to comply with any advice,
request or instruction from any
governmental, regulatory or enforcement
authority.
If an internal or external investigation reasonably
demonstrates that you have acted in breach of these
Term, any other agreement relevant to your
activities on the Websites or Betting Apps, or that
your Account has been linked with fraudulent and/or
‘suspicious betting’ activity, we reserve the right
to seize some or all of the funds in your Account.
The disposition of any funds obtained by us in this
manner will be at our sole and absolute discretion
and/or in accordance with any advice, request, or
instruction from any governmental, regulatory or law
enforcement authority. In addition, if formally
requested by law enforcement, gaming regulators, or
taxation or other authorities, or in the event that
you fail to provide us with sufficient information
to identify yourself in accordance with our internal
procedures or those procedures imposed on us by the
MGCB and/or other authorities, we may suspend your
Account and all functionality relating to the use of
your Account (e.g. bet management and withdrawal of
funds) and withhold from you any funds in your
Account pending the final determination of any
criminal or other legal proceedings or investigation
to which such a request may relate or until you
provide the necessary 'know your client' or 'age
verification' information as appropriate.
For the avoidance of doubt, at no point during any
such suspension or termination period will interest
accrue to you on any funds in your Account.
Your Rights to Set Daily Limits and Exclude
Yourself.
You have the right at any time to set daily limits
for your gaming activity or to exclude yourself from
playing games or placing sports wagers on the Services. Details of
how to set daily limits or to exclude yourself can
be found on the
Player Patron Protection
page on the Services as applicable. Should you choose to exclude
yourself, you will be opted out of all bonuses in
accordance with the applicable bonus terms &
conditions. Any cashable balance in your Account in the
amount of one (1) dollar or more will be mailed to
you via a check by the 15th day of the calendar
month following the calendar month in which you
exclude yourself. Should the cashable balance in
your account be less than one (1) dollar at the time
you exclude yourself, you will automatically forfeit
such balance unless you contact
Customer Service
within seventy-two (72) hours of completing your
self-exclusion request to request a check for such
balance.
Your Right to Suspend Your Account for a Period of
Time Chosen by You. You have the right at any time
to suspend your Account for a period of no less than
seventy-two (72) hours. Details of how to suspend
your Account can be found on the
Player Patron Protection
page on the Services.
Suspicious Betting
For the purpose of this Section 9, “suspicious
betting” shall refer to where we have reasonable
grounds to believe that a bet or a number of Bets
have been placed under suspicious circumstances.
Suspicious betting shall include, but not be limited
to:
Where there is an inordinate frequency
and/or highly unusual pattern of Bets (by
comparison with betting norms) placed on the
same selection(s) in a short space of time;
Where there is an inordinate frequency
and/or highly unusual pattern of Bets placed
on the same selection(s) and where the
theoretical probability of said selection(s)
winning at the time of Bet(s) placement,
based on the odds offered on the
selection(s) at the time of bet placement,
is largely inconsistent with the theoretical
probability of the same selection(s) winning
calculated using their starting prices;
Where the integrity of an event (or events)
has been called into question, including,
for example, but not limited to where one
(or more) of the participants in an event
displays exceptional form which we
reasonably believe was known to you or
someone connected to you at the time of bet
placement but was concealed from the public
generally in order to gain an unfair
advantage in any bets placed on that event
(or those events);
Where we have reasonable grounds to suspect
that a Bet or a string of connected Bets
were placed robotically, by automated means,
or otherwise than through the Account holder
placing each Bet manually via their Account;
Where we reasonably believe that you have
used unfair external factors or influences
connected with the event(s) the subject of
any Bet(s);
Where we reasonably suspect that you have
opened duplicate Accounts or where we
reasonably suspect that second or subsequent
Accounts are under common control with your
Account with a view to concealing the true
worth, nature or pattern of Bets placed by
you or on your behalf, even if second or
subsequent Accounts are opened under
different names;
Where we otherwise believe, acting
reasonably, that you are acting in concert
with others or that you are acting other
than on your own behalf; or
Where we reasonably believe that bets have
been placed from a location or Device other
than the location or Device which you claim
to have used to place a Bet.
In the case of any of the activities contemplated by
Section 9.1, and without restricting our ability to
rely on other remedies that may be available to us,
we may, acting reasonably, and depending on the
circumstances:
Request such further information from you as
may reasonably be required by us to
investigate whether the Bet or Bets
constitute suspicious betting for the
purpose of Section 9.1;
Suspend or withhold payment of any amounts
(or any parts thereof) pending the receipt
by us of satisfactory evidence from you in
order for us to determine (acting
reasonably) that a bet does not constitute a
suspicious Bet as such term is referred to
in Section 9.1. For example, but without
limitation, where we suspect that a Bet or a
string of connected Bets may have been
placed robotically or by automated means, we
may require you to provide reasonable
evidence that each Bet was placed manually
by you via your Account. You further
acknowledge and accept that we reserve the
right, at our sole discretion, to collect
and process any information in connection
with your betting patterns, personal data,
depositing of funds and any other related
information and inquiries that will help us
to investigate any suspected breach of these
Terms;
Suspend or withhold payment of any amounts
(or any parts thereof), usually for no
longer than thirty (30) days but where
relevant for such longer period of time as
may reasonably be required (for example,
pending any investigations by BIU, any
sports governing body, a gambling regulator,
a law enforcement authority or any other
third party);
Subject to regulatory approval,
void a Bet or a string of connected Bets
(including for example multiples) prior to
the event. Where possible, we shall
communicate to you in advance that the
Bet(s) has (or have) been voided prior to
the (first) event the subject of the Bet(s);
Calculate any winnings based on the starting
price of the event(s) the subject of the
Bet(s). Where possible, we shall communicate
to you in advance that any Bet(s) will be
settled at the starting price; or
Where there is an inordinate frequency
and/or unusual pattern of Bets placed on the
same selection(s) in a short space of time
and where we have reasonable grounds to
suspect that the Bets are connected Bets,
limit the payment of winnings in respect of
those Bets (and where necessary with such
limitation applied across multiple accounts)
to the maximum payout for individual Bets on
any particular market or markets as set out
in the
House Rules
.
Where we have reasonable grounds to believe that you
have participated in, or have been connected with,
any type of suspicious betting, we shall use our
reasonable efforts to investigate such matter,
including, but not limited to, through the use of
various collusion, suspicious betting, fraud and
cheating detection practices which are used in the
gambling industry.
We reserve the right to terminate an Account if we
reasonably suspect any of the activities described
in Section 9.1 in connection with that Account.
Where a Bet is deemed to be, or is declared, void by
us prior to an event, any sum deducted from your
Account with respect to that Bet shall be credited
to your Account.
We reserve the right to seek to recover from you any
losses we suffer that are directly or indirectly
connected to any of the activities contemplated in
Section 9.1. This right is without prejudice to any
other rights (including common law rights) that we
may have against you, whether under these Terms or
otherwise.
We will not be liable under any circumstances
whatsoever for any loss you or any other person may
incur as a result of the collusive or other behavior
in breach of this Section 9. Further, we reserve the
right, but shall not be obliged, to take any other
actions in the case of any of the activities
contemplated in Section 9.
In exercising any of our rights under this Section
9, we shall ensure that we exercise such rights in a
manner which is fair to you and to our customers
generally. If you have any comments or questions in
respect of this Section 9, please do not hesitate to
contact
Customer Service
.
Live Betting & Cash Out
Live Betting (or In-Play Betting) means betting that
takes place while an event is in progress. In
addition to the rest of these Terms, the following
rules apply to Live Betting:
We reserve the right to void any part of
any, or all, Bets on any Live Betting event
that is not completed (i.e., abandoned,
postponed);
Where a blatant or palpable error is made in
offers made, prices offered or bets accepted
or in the in transmission of any event on
which we have purported to offer Live
Betting, Bets may be settled at the correct
price at the time at which the Bet was
placed, as determined by FanDuel Sportsbook;
or
Where we have reasonable grounds to believe
that a Bet is placed after the outcome of an
event is known, we reserve the right to void
the Bet, subject to regulatory approval.
Please note that in the case of Live Betting, you
may not at any time be able to see or otherwise be
provided with the most up-to-date information in
relation to the relevant event, including for
example (but without limitation), through delayed
coverage, a slow connection or equipment, or other
system flaws, faults, errors or service
interruption. FanDuel Sportsbook shall not be liable
for any delay in relaying up-to-date information.
In addition to the rest of these terms relating to
Live Betting (which apply equally to our Cash Out
functionality), the rules relating to the Cash Out
feature are further described
here
. Please note in particular that for a variety of
reasons (including for example technical issues,
human error, suspicions of fraud or other
improprieties and/or other issues outside of our
control), FanDuel Sportsbook cannot guarantee the
availability at all times of the Cash Out
functionality, even where the functionality has been
advertised in connection with a particular event.
Please be aware and accept, therefore, that unless
Cash Out is available and successfully exercised in
connection with a particular Bet, your initial Bet
will, unless otherwise provided in accordance with
these Terms, stand as originally placed.
Gaming
Certain games involve peer-to-peer events via the
Services where you will be playing against other
customers. Please note that we cannot control
certain actions of those customers, who may be for
example undertaking fraudulent activities such as
colluding with other third parties or using unfair
external factors or influences. If you suspect a
third party is colluding, cheating or undertaking a
fraudulent activity, please let us know as soon as
possible. We will take reasonable steps to prevent
such unacceptable behavior. However, we will not be
liable for any loss or damage which you may incur as
a result of such third party collusion, fraud,
cheating or otherwise illegal activity.
Betting Apps
In addition to the rest of these Terms, and all
other terms and conditions that apply (such as rules
relating to bonuses or particular games and/or
functionalities or any other terms relating to any
other Betting App), the following terms and
conditions apply to the Betting Apps.
You accept that using the Betting Apps outside of a
WiFi network may result in data charges from your
mobile network provider. BIU will not be responsible
for any data charges incurred as a result of your
using the Betting Apps.
If you suffer a disconnection or exit the application
for any reason during a game where a further player
action is required, then this game will be resumed from
this point when you log back in to the application and
launch the relevant game. If you have a winning
hand(s)/game and are disconnected prior to being able to
‘gamble’ on a video, poker or slot game, your winnings
will be credited to your Account and you will not have
the option to gamble when you reconnect. If no further
decisions or action are required in an individual game
following disconnection/exit, for example after the
wheel spin has commenced in a roulette game, then the
game will be settled and the result displayed in your
Account history.
Game rules for individual games can be found within the
Betting Apps and on the applicable Website.
Winnings, Payment and Consent to Paperless Delivery of Tax-Related Documents
All cleared winnings will be credited to the
customer’s Account. Please see Section 7.2 for
details on withdrawal methods.
Results will be as published and confirmed by the
relevant governing body or as otherwise generally
accepted.
he maximum payout to any one (1) customer in any
twenty-four (24) hour period regardless of size of
stake or number of Bets are as set out in the
House Rules
or as specified on the Bet Receipt, whichever is the
lesser sum. Currency equivalent maximum payouts will
apply for any currency not listed in the
House Rules
.
It is strictly the duty of the customer to stay
within the limits set out in the
House Rules
and FanDuel Sportsbook will not under any
circumstances pay any amounts in excess of those
limits to a customer for any purported winnings
exceeding these limits.
Any questions relating to a Bet must be raised no
later than six months after the last event in the
Bet has been settled. We cannot guarantee that we
will be able to respond to your question if it is
not raised within this time.
We may use your username and/or first name and/or
initials and state and any winnings you may have had
for advertising or promotional purposes without
additional compensation.
We report winnings to the Internal Revenue Service
(IRS) and the Michigan Department of Revenue for:
Any bet which results in proceeds of $1,200.00
or more from a slot game; or
Any bet which results in proceeds of $600.00 or
more where the winnings are at least 300 times
the amount of the wager.
We also withhold taxes on any bet which results in proceeds
of $5,000.00 or more where the winnings are at least 300 times
the amount of the wager. We withhold 24% of the proceeds and
remit such amount to the Internal Revenue Service (IRS). For bets
that meet the legally required threshold in the State of Michigan,
we also withhold the percentage of the net proceeds required by law
in the State of Michigan and remit such amount to the
Michigan Department of Revenue.
If you are subject to IRS reporting requirements, we
will send you Form W2-G summarizing the information
for tax purposes by January 31st of the year
following the end of the tax year of winning.
You hereby affirmatively consent to receive all your
tax-related documents, including any IRS Form 1099
and/or Form W-2G electronically. Tax-related documents
will remain available electronically for at least one
year after the date the document is first made available
to you electronically.
If you wish to opt out of paperless delivery of
tax-related documents, please provide a written notice
prior to agreeing to these Terms either: (1) by mail to
Betfair Interactive US LLC, 123 Town Square Place #195,
Jersey City NJ 07310; or (2) by contacting
Customer Service
. We may take up to 15 business days
after receipt to process your request, but any valid
election to opt out of paperless delivery for
tax-related documents will be applied as of the date
that you agreed to these Terms. In each case, your
written notice should contain: (1) a statement that you
opting out of paperless delivery of tax-related
documents; (2) your US tax identification number; and,
(3) your full legal name. If you choose not to
affirmatively consent to receive tax-related documents
electronically, a paper copy of all relevant tax-related
documents will be provided to you at the last updated
address in your Account when the tax-related documents
are issued.
In addition to consenting to and obtaining electronic
copies, you may request additional paper copies of your
tax-related documents by contacting
Customer Service
. Requesting a paper copy of your tax-related
documents will not be considered a withdrawal of your
consent for paperless delivery. You must formally
withdraw consent to begin regularly receiving a paper
copy of your future tax-related documents.
You agree to notify us promptly if your e-mail address
or other account information changes by updating your
account information on the Services or contacting
Customer Service
. For information that is
required by law to be sent to you, including Form 1099
and Form W-2G, if we receive an electronic notice that
an e-mail is undeliverable due to an incorrect or
inoperable e-mail address, we will resend such
information via U.S. Postal Service to your address on
file.
You may withdraw your consent to paperless delivery of
future tax-related documents by providing written notice
either: (1) by mail to Betfair Interactive US LLC, 123
Town Square Place #195, Jersey City NJ 07310; or (2) by
contacting
Customer Service
. We may take up to 15 business days after receipt to process your request.
In each case, state that you are withdrawing consent to
paperless delivery of tax-related documents, and provide
your US tax identification number and your full legal
name.
To access your electronic tax-related documents, you
need to be able to read Adobe PDF files. To do this, you
must have Adobe Acrobat Reader installed on your
computer. It can be downloaded for free at
http://get.adobe.com/reader/
. You also need to have a
computer with Internet access that supports the use of a
browser that supports 128-bit encryption, and will need
to have JavaScript enabled in your browser. You need
hardware as necessary to support this software. In order
to keep copies for your records, you will need to have
access to a printer or have the ability to download
information.
We reserve the right to stop paperless delivery of your
tax-related documents at any time by giving you notice.
If we choose to do so, we will send you paper copies of
your tax-related documents.
Errors & Suspected Errors
FanDuel Sportsbook makes every effort to ensure that
no errors are made in prices offered or Bets
accepted. However, human and/or systems’ error may
occasionally result in errors.
FanDuel Sportsbook reserves the right to
correct any obvious errors and to void any
Bets, subject to regulatory approval,
placed where such errors have occurred.
In the case of any blatant errors in prices
transmitted (including for example where the price
being displayed is materially different from those
available in the general market and/or the price is
clearly incorrect, depending on all of the
circumstances), Bets will be settled at the correct
price at the time of acceptance (or the Starting Price
in the case of horse-racing, whichever is the greater).
If a bet is accepted by us on an event where offering a
price on the event itself (rather than the price) was in
error, the bet will be void, subject to regulatory approval,
and your stake will be returned.
In the event of errors relating to the random number
generators used in certain of the Services, FanDuel
Casino reserves the right to void all bets on the games
affected and your stake will be returned.
Should funds be credited to a customer’s Account in
error, it is the customer’s responsibility to notify
us of the error without delay. Any winnings
subsequent to the error and prior to the
notification to us, whether linked to the error or
not, shall be deemed invalid and returned to, or
otherwise be reclaimable by, BIU.
Any monies which are credited to your Account, or
paid to you as a result of an error shall be deemed,
pending resolution under Section 14.1.1 to be held by
you on trust for us and shall be immediately repaid
to us when a demand for payment is made by us to
you. Where such circumstances exist, if you have
funds in your Account we may reclaim these funds
from your Account pursuant to Section 18.2. We agree
that we shall use reasonable efforts to detect any
errors and inform you of any such errors relating to
you, your engagement with us, or your Account, as
soon as reasonably practicable.
As soon as you suspect or become aware of an error
you shall:
Immediately cease play; and
Inform us as soon as reasonably practicable
of any such error or suspected error.
Where you have used funds which have been credited
to your Account or awarded to you as a result of an
error to place subsequent bets or play games, we may cancel such
bets and/or withhold any winnings which you may have
won with such monies, subject to regulatory approval,
and if we have paid out on any such bets or gaming activities,
such amounts shall be deemed to be held by you on trust for us
and shall be immediately repaid to us when a demand for payment
is made by us to you.
If you are incorrectly awarded any winnings as a
result of (a) any human error; or (b) any bug,
defect or error in the Software; or (c) the failure of
the relevant games product or the Software to operate in
accordance with the rules of the relevant game, then
FanDuel Casino will not be liable to pay you any such
winnings and you agree to refund any such winnings
that may have been paid to you as a result of such
error or mistake.
By using our Services, you understand that we
reserve the right to change or remove any of these
Services at any time.
Chargebacks and Cancellation
You hereby agree, warrant and represent that no
chargebacks or other cancelation of deposits will be
made relating to your Account without our consent.
In the event of any of the foregoing occurring, you
agree to indemnify us and hold us harmless against
any costs, claims, damages and expenses arising in
connection therewith and to refund and compensate us
for any losses we would otherwise incur arising from
such actions including any expenses incurred by us
in the process of recovering such amounts.
Cancellation - We may restrict your access to the
Services, suspend or terminate your Account,
withdraw your offers for bets, void any bets
outstanding to your Account, cancel any unmatched
Bets or cancel and void any outstanding or matched
Bets in our absolute discretion, subject to regulatory approval,
without cause at any time including if:
There is a technological failure;
We suspect that you are engaging in illegal
or fraudulent activity;
We suspect that you have (or may have)
breached any part of these Terms;
We suspect you are acting in a manner that
is detrimental to the conduct of our
business or which may result in legal
liability for you, us or third parties;
We suspect that your Account’s usage could
represent ‘business usage’ (‘business usage’
includes any use by a betting operator or
any use by an individual or organization
supplying data or services to a betting
operator);
We suspect that you may be having
difficulties obtaining credit;
We have the right to do so as set out in any
of our other policies;
You are prohibited from entering into a Bet
by any term of your contract of employment
or any rule of a sport governing body or
other professional body which applies to
you; or
You place a bet on any sporting match or
event in which you take part
In relation to any cancelled or void Bets, we
reserve the right to hold any money in your
Account relating to these Bets to be paid to us
or, if there are insufficient funds in your
Account, demand that you pay us the relevant
outstanding amount relating to these Bets.
Void Bets & Right of Set-Off
BIU may be required by law to conduct certain checks
on customers or those applying to open a new
Account. Where we are required by law or otherwise
determine to close an Account for a breach of these
Terms, your attention is brought to the following
terms:
All previous Bets will be voidable at the
option of BIU, subject to regulatory approval,
and any winnings which you
have accrued will be forfeited by you and
you will return to us on demand any such
funds which have been withdrawn from your
Account; and
Subject to Section 17.1, any stakes for Bets
made but for which the event is not yet
completed will be returned to you other than
in the event of any outstanding chargebacks
or any other amounts owed to us at that
time.
BIU may at any time set off any amount on deposit in
your Account against any amounts owed by you to
FanDuel Casino or FanDuel Sportsbook.
Fraud
BIU reserves the right to seek criminal or other
sanctions against you if we suspect you have engaged
in fraudulent, dishonest or criminal acts and we
will disclose such information to the relevant
authorities or other relevant third parties (for
example, payment service providers) as may be
necessary in this regard.
BIU reserves the right to suspend or terminate any
Account it believes to be involved in fraud, money
laundering and/or any other form of illegal or
suspicious activities and to report such details as
it reasonably considers are necessary to relevant
authorities.
You undertake that all money that you deposit in
your Account is untainted with any illegality and,
in particular, does not originate from any illegal
activity or source.
Responsible Gambling
Enjoy legal online gaming and sports betting in Michigan
responsibly and sensibly. At FanDuel Sportsbook and FanDuel Casino, we
offer a range of different options that can be used to
manage your gaming activity at any time. This includes
tools which allow you to limit the amount you can
deposit or wager, time limits to help you control how
much time you spend gaming or the option to exclude
yourself from gaming for a period of time. All
mentioned limits can be set in the various sections
below when logged in. Visit our Responsible Gaming page
here
.
If you or someone you know has a gambling problem
and wants help, call 1-800-270-7117.
Dormant and Non-Depositing Accounts, Charges and
Statements of Account Activity
Dormant and Non-Depositing Accounts.
Accounts shall be deemed “Dormant” in the
event that the account holder does not log
in within a three-year period.
Dormant accounts will be opted out of all
bonuses in accordance with the applicable
bonus terms and conditions. In accordance
with applicable regulations, unclaimed
balances in Dormant accounts will be forfeited.
All bonuses and winnings earned from
wagering with bonuses will be forfeited from
any Account to which a deposit has not been
made within sixty (60) days of establishing
such Account.
Charges.
BIU will not charge you for the deposit and
withdrawal of funds to or from your Account
in the normal course of events. However,
some charges may apply in some cases to
reflect the cost incurred by BIU as a result
of processing excessive transactions. Please
note that if you become eligible to incur
additional deposit and withdrawal charges,
we will contact you before any charges are
incurred.
Statements of Account Activity.
You can consult the “Account History” page
to review all monetary transactions on your
Account for the immediately preceding six
(6) months. You may request and receive a
statement of activity related to the last
six (6) months of activity on your Account
at any time by visiting the My Account page
of the Services. If you require a statement
of activity relating to your activity over
the past twelve (12) months, please contact
Customer Service
with your request.
Closure of Accounts
Please contact our
Customer Service
if you wish to close your Account.
After your Account has been closed, it will remain
closed unless and until you ask for it to be
re-opened. However, we may refuse to re-open your
Account in certain circumstances (including where a
permanent exclusion or self-exclusion has been
applied to your Account pursuant to our responsible
gambling practices - see Section 18 above).
Account holders who wish to recover funds held in a
closed, locked or excluded Account are also advised
to contact
Customer Service
.
We are entitled to close your Account at our
discretion and without having to disclose any
reasons, and where deemed necessary on written
notice (or attempted notice) to you using the
contact details you have provided. Any balance in
your Account will be made available to you, provided
that you have complied with these Terms.
Your sole remedy in the event of termination of your
Account by us for any reason shall be the
reimbursement of any undisputed Account balance you
may then have (and we shall have no further
liability to you whatsoever).
Software and Downloads, Location Services and SMS
Service Alerts
Software and Downloads.
For certain of our Services, it may be necessary to
download or otherwise use certain software,
including software provided by third parties. In
such circumstances, you may be required to enter
into an end user licence agreement (“EULA”) in
respect of such software. You agree to be bound by
the terms of any such agreement. You also agree not
to interfere with, modify, decompile, copy, or
reverse-engineer any software provided to you as
part of the Services except as expressly permitted
herein, in the EULA, or as permitted by law.
Location Services.
In this Section 21.2, “Cellular Provider” means
AT&T, Sprint, T-Mobile, Verizon or any other
cellular provider that you use to access the
Services and/or play the games and/or make sports
wagers. By accepting the Terms you are providing
permission to BIU to obtain your location using your
cell phone. It is necessary for BIU to collect this
information in order to validate that you are located
within the legal gaming area of the State of Michigan
and to allow you to access the Services, play the games
and place sports wagers. You are also consenting to BIU
retaining your location data for ten (10) years before
deleting it. You also agree to those details being
shared with the MGCB upon request. The
Services use location data. By using the Services, you
allow your wireless carrier to share your location with
others. There is no representation, warranty or
guarantee of accuracy, completeness or timeliness of any
location data, product, or service. The Services were not
developed by a Cellular Provider. If you use the
Services, it may require your Cellular Provider to
disclose your customer information, including
location information, to BIU or a third party. By
providing your consent, you authorize your Cellular
Provider to disclose your information to BIU and to
third parties in order to enable this application.
See our Privacy Policy for
more information about how BIU will collect, access,
use, and disclose your information. You acknowledge
and agree that: (1) your relationship with BIU is
separate from your relationship with your Cellular
Provider; (2) Your Cellular Provider is not
responsible for the Services; and (3) you will hold
harmless your Cellular Provider and its
subsidiaries, affiliates, officers, employees,
agents, successors, and assigns from any judgments,
claims, actions, losses, liabilities, or expenses
arising from or attributable to the Services or the
acts or omissions of BIU.
SMS Service Alerts.
To confirm that you opt-in to location data being used to validate your
location (“Location Services”), you must provide a valid cell phone number
on registration. You will not be able to access the games or sports
wagering menus on the Services unless you have opted into location
verification. In order to receive this opt-in text message, you must
have a supported carrier. If you opt out of Location Services, you will
no longer be able to access the Services or the games or sports wagering
menus as BIU will no longer be able to verify that you are physically
located in the State of Michigan. For further details regarding location
or SMS services, please contact
Customer Service
.
If you wish to enable two-factor authentication on your Account in order to log
in to the Websites or Betting Apps, you may do so in your Account settings
“Two-Factor Authentication”). When Two-Factor Authentication is enabled, BIU
will send a randomly generated code via text message to your registered cell
phone number each time your Account username and password are correctly entered.
You must enter this code on the Websites or Betting Apps in order to successfully
access the Services or the games or sports wagering menus. In order to opt in to
Two-Factor Authentication you must have a supported carrier. Should you wish to
opt-out of Two-Factor Authentication, you can do so at any point by responding
“STOP” to the original opt-in text message or by texting “STOP” to the short code.
Supported carriers for Location Services and Two-Factor Authentication include major
US carriers such as AT&T, Sprint, T-Mobile, and Verizon Wireless. Additional carriers
such as Boost, Cricket, U.S. Cellular, and Virgin Mobile are also supported where available.
Message and data rates may apply; please check with your carrier for further details.
Systems Failure & Hacking and Other Offenses
BIU shall not be liable for any bet not being placed
for any reason or you being disconnected from the
Services, including, but not limited to, failure or
disconnection of computer, telecommunications
services, internet or otherwise, and the balance of
your Account will at all times be as is recorded on
our server.
You warrant, represent and undertake that you shall
not knowingly or negligently interrupt, corrupt or
exploit for any purposes not intended by BIU any of
the Services, including for example by:
Attempting to gain unauthorized access to
any of the Services, the servers on which
the Services are hosted or any server,
computer or database connected to the
Services;
Using any features which may affect the
function or performance of the Services in
any way for example (but not limited to)
releasing viruses, worms, trojans or similar
material that may be malicious or harmful;
Interfering or tampering with, removing or
otherwise altering in any way, any
information in any form which is included in
or on any of the Services; or
Attacking the Services via a
denial-of-service attack or any other form
of attack or interference.
We reserve the right to pursue you for any loss we
suffer as a result of any infringement by you of any
of your obligations under this Section 22. Further,
please be aware that we may share your details with
law enforcement authorities in the case of any
criminal, or suspected criminal, activities by you.
We may restrict your access to the Services,
prohibit you from participating in any and/or all
games, and/or prohibit you from playing in a
particular game, refuse or limit any wager you make,
withhold payment of your winnings, and suspend or
terminate your Account in our absolute discretion
without cause at any time, including, without
limitation, if:
There is a technological failure;
We reasonably believe that you have breached
any of these Terms;
You attempt to manipulate or ascertain
information concerning the Software code or
are involved in collusion;
You tamper or attempt to tamper with the
Software in any way;
You are committing any offense, e.g., by
attempting to access or accessing the games or
sports wagering system from a jurisdiction where
playing games or placing sports wagers is
illegal; or
You publish any actual or potentially
defamatory, offensive, racist, harmful or
obscene language or material.
User Generated Content
Certain of the Services may invite or permit you to
upload your own content (“User Generated Content”).
BIU does not exercise editorial control over, and
therefore does not endorse any, User Generated
Content, and we shall not be liable in relation to
such User Generated Content. You understand and
agree that you are solely responsible for your User
Generated Content.
For any User Generated Content you provide, you
hereby warrant, represent and undertake that such
content:
Is an original work created by you or you
have a licence or the express consent of the
owner to use the User Generated Content in
that manner;
Does not infringe any third party
intellectual property rights or privacy
rights anywhere in the world;
Does not contain any defamatory or otherwise
inappropriate materials or statements;
Does not contain any form of malicious computer code
(e.g., viruses, bugs, trojan horses etc.) which could
disable or disrupt any of the Services;
Complies with all applicable laws and
regulations; and
May be used in connection with publicizing
and promoting BIU and its Services.
Any User Generated Content you provide will be
considered non-confidential and lawfully provided by
you and you are automatically deemed to have granted
us an irrevocable, transferable, royalty-free right
and licence to copy, exhibit, publish, distribute or
otherwise use and sub-licence that User Generated
Content as we see fit, including for commercial
purposes. Such uses may include in printed
publications, multimedia presentations, on websites
or in any other distribution media. You agree that
BIU may also use your name, likeness and any other
biographical information contained in such User
Generated Content as we see fit, including for
commercial purposes. In addition, you waive any
right to inspect or approve the finished product,
including written copy, wherein your likeness or
testimonial appears. For the avoidance of doubt, you
agree that you will make no monetary or other claim
against BIU for its use of your User Generated
Content.
You agree to indemnify and hold us and our
subsidiaries, affiliates, officers, directors,
agents, employees and service providers (e.g.,
Facebook) harmless from any liabilities, claims,
losses or damages (including reasonable legal fees),
however caused, that may arise as a result of or in
connection with any User Generated Content.
If you have any issues with User Generated Content
provided by any other customer or if you would like
to discuss our use (or non-use) of your User
Generated Content, please let us know by contacting
us at the details below. We reserve the right (but
are not obliged to) to edit or remove User Generated
Content.
Your Personal Data
It is your responsibility to ensure that personal
information relating to you is kept up-to-date. We
reserve the right to suspend or terminate your
Account if we suspect this information to be
inaccurate. We will process information about you in
accordance with our
Privacy Policy.
No Warranty
THE SERVICES ARE PROVIDED ON AN “AS IS”, “AS
AVAILABLE”, AND “WITH ALL FAULTS” BASIS. Therefore,
to the fullest extent permissible by law, BIU, MCC,
their parent companies, and each of their respective
subsidiaries and each of their respective employees,
directors, officers, managers, shareholders, agents,
prize providers, agencies, vendors, licensors,
licensees, contractors, successors, and assigns
(collectively, “FanDuel Parties”) hereby disclaim
and make no representations, warranties,
endorsements, or promises, express or implied, as
to:
The Services and any wagering activities
(including the Content and the User
Generated Content);
The functions, features, or any other
elements on, or made accessible through, the
Services;
Any products, services, or instructions
offered or referenced at or linked through
the Services;
Security associated with the transmission of
your wagers, information and User Generated
Content transmitted to BIU or via the
Services;
Whether the Services or the servers that
make the Services available are free from
any harmful components (including viruses,
Trojan horses, and other technologies that
could adversely impact your Device);
Whether the information (including any
instructions) on the Services is accurate,
complete, correct, adequate, useful, timely,
or reliable;
Whether any defects to or errors on the
Services will be repaired or corrected;
Whether your access to the Services will be
uninterrupted;
Whether the Services will be available at
any particular time or location; and
Whether your use of the Services is lawful
in any particular jurisdiction.
EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED
HEREIN OR IN ADDITIONAL TERMS PROVIDED BY A
BETFAIR PARTY, THE BETFAIR PARTIES HEREBY
FURTHER DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF
INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES,
TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM
INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS.
Liability
YOU HEREBY ACCEPT THAT BY USING THE SERVICES, THERE
IS A RISK THAT YOU MAY, AS WELL AS WINNING MONEY,
LOSE MONEY. YOU AGREE THAT YOUR USE OF THE SERVICES
IS AT YOUR OWN RISK AND THE BETFAIR PARTIES ACCEPT
NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY
CONSEQUENCES THAT ARE ALLEGED TO HAVE OCCURRED
THROUGH YOUR USE, OR MISUSE, OF THE SERVICES.
IF AND ONLY TO THE EXTENT THAT CLAUSE 26.1 DOES NOT
APPLY, THE MAXIMUM LIABILITY OF THE BETFAIR PARTIES
(AND/OR OUR THIRD PARTY SERVICE PROVIDERS, TO THE
EXTENT RELEVANT) TO YOU ARISING OUT OF OR RELATING
TO THE SERVICES AND/OR THE TERMS, WHETHER FOR BREACH
OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR
OTHERWISE SHALL BE LIMITED TO THE AVERAGE BALANCE
HELD IN YOUR ACCOUNT IN THE PREVIOUS SIX (6) MONTHS
(OR THE TERM OF THE ACCOUNT IN THE CASE OF ACCOUNTS
OPEN FOR LESS THAN SIX (6) MONTHS).
THE FANDUEL PARTIES (AND/OR OUR THIRD PARTY SERVICE
PROVIDERS, TO THE EXTENT RELEVANT) SHALL NOT BE
LIABLE TO YOU IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE
ARISING FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS
OF BUSINESS, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF
BUSINESS INFORMATION, BUSINESS INTERRUPTION, LOSS OF
REPUTATION, LOSS OF OPPORTUNITY, OR LOSS OF
GOODWILL, OR FOR ANY INDIRECT, SPECIAL OR
CONSEQUENTIAL LOSS, EVEN IF SUCH LOSSES ARE
FORESEEABLE OR IF WE HAVE BEEN NOTIFIED OF THE
POSSIBILITY OF SUCH LOSSES.
THE FANDUEL PARTIES ARE NOT LIABLE FOR THE FAILURE
OF ANY EQUIPMENT OR SOFTWARE, WHEREVER LOCATED OR
ADMINISTERED, OR WHETHER UNDER OUR DIRECT CONTROL OR
NOT, THAT MAY PREVENT THE OPERATION OF OUR SERVICES,
IMPEDE THE PLACING OF ORDERS FOR BETS OR THE
ACCEPTANCE OF BETS, OR PREVENT YOU FROM BEING ABLE
TO CONTACT US. THE FANDUEL PARTIES WILL NOT BE
LIABLE FOR ANY LOSS OF CONTENT OR MATERIAL UPLOADED
OR TRANSMITTED THROUGH THE WEBSITES AND YOU CONFIRM
THAT THE BETFAIR PARTIES SHALL NOT BE LIABLE TO YOU
OR ANY THIRD PARTY FOR ANY MODIFICATION TO, OR
SUSPENSION OR DISCONTINUANCE OF, THE SERVICES. THE
BETFAIR PARTIES RESERVE THE RIGHT TO CANCEL OR
SUSPEND THE SERVICES WITHOUT INCURRING ANY
LIABILITY.
THE FANDUEL PARTIES ARE NOT LIABLE FOR ANY LOSS OR
DAMAGE THAT YOU MAY SUFFER BECAUSE OF ANY ACT OF
GOD; POWER FAILURE; TRADE OR LABOR DISPUTE; ACT,
FAILURE OR OMISSION OF ANY GOVERNMENT OR AUTHORITY;
OBSTRUCTION OR FAILURE OF TELECOMMUNICATION SERVICES
OR NETWORKS; OR ANY OTHER ACT, OMISSION, DELAY OR
FAILURE CAUSED BY A THIRD PARTY OR OTHERWISE OUTSIDE
OF OUR CONTROL.
The foregoing limitations of liability will apply
even if any of the foregoing events or circumstances
were foreseeable and even if the FanDuel Parties
were advised of or should have known of the
possibility of such losses or damages, regardless of
whether you bring an action based in contract,
negligence, strict liability, or tort (including
whether caused, in whole or in part, by negligence,
acts of god, telecommunications failure, or
destruction of the Services).
Indemnity
In exchange for the right to participate in the
Services, you agree to indemnify, defend (at our
option) and hold the FanDuel Parties harmless from
and against any and all damages, losses,
liabilities, claims, costs, investigations,
judgments, fines, penalties, settlements, interest,
expenses or demands, including, but not limited to,
personal injury, death, or damage to or loss of
property, that directly or indirectly arise from or
are related to: (i) injuries, damages, or losses to
persons and property which may be sustained in
connection with participation in any wagering
transactions, the receipt, ownership, use or misuse
of any winnings or while preparing for,
participating in and/or traveling to or from any
Services related activity, as well as any claims
based on publicity rights, defamation, or invasion
of privacy; (ii) your User Generated Content; (iii)
your use of the Services and your activities in
connection with the Services; (iv) your breach or
anticipatory breach of these Terms; (v) your
violation or anticipatory violation of any laws,
rules, regulations, codes, statutes, ordinances, or
orders of any governmental or quasi-governmental
authorities in connection with your use of the
Services, participation in any wagering
transactions, and your other activities in
connection with the Services; (vi) information or
material transmitted through your Device, even if
not submitted by you, that infringes, violates, or
misappropriates any copyright, trademark, trade
secret, trade dress, patent, publicity, privacy, or
other right of any person or entity; (vii) any
misrepresentation made by you; and (viii) our use of
the information that you submit to us (including
your User Generated Content) (all of the foregoing,
“Claims and Losses”). We may, in our sole and
absolute discretion, require any winner to execute a
separate release of claims similar to the one listed
above in this Section as a condition of being
awarded any bet or receiving any pay-out. You will
cooperate as fully required by us in the defense of
any Claim and Losses. Notwithstanding the foregoing,
we retain the exclusive right to settle, compromise,
and pay any and all Claims and Losses. We reserve
the right to assume the exclusive defense and
control of any Claims and Losses. You will not
settle any Claims and Losses without, in each
instance, the prior written consent of an officer of
BIU. We are not responsible for technical, hardware,
network connections or incomplete or delayed
computer transmissions, regardless of cause.
Intellectual Property Rights
Content.
The Services contain a variety of: (i)
materials and other items relating to
FanDuel Sportsbook and FanDuel Casino and their products and
services, and similar items from our
licensors and other third parties, including
all layout, information, text, data, files,
images, scripts, designs, graphics, button
icons, instructions, illustrations,
photographs, audio clips, music, sounds,
pictures, videos, advertising copy, URLs,
technology, software, interactive features,
the “look and feel” of the Services, and the
compilation, assembly, and arrangement of
the materials of the Services and any and
all copyrightable material (including source
and object code); (ii) trademarks, logos,
trade names, service marks, and trade
identities of various parties, including
those of BIU (collectively, “Trademarks”);
and (iii) other forms of intellectual
property (all of the foregoing,
collectively, “Content”).
Ownership.
The Services (including past, present, and
future versions) and the Content are owned
or controlled by BIU and/or our licensors
and certain other third parties. All Content
included on the Services is used with the
permission of BIU, such as text, graphics,
logos, icons, images, and audio clips. All
right, title and interest in and to the
Content available on the Services is the
property of BIU or our licensors or certain
other third parties and is protected by
United States and international copyright,
trademark, patent or other intellectual
property rights to the fullest extent
possible.
Limited License.
Subject to your strict compliance with these
Terms and any Additional Terms, BIU grants
you a limited, non-exclusive, revocable,
non-assignable, personal, and
non-transferable license to: (i) download
(temporary storage only), display, view,
use, play, and/or print one copy of the
Content (excluding source and object code in
raw form or otherwise, other than as made
available to access and use to enable
display and functionality) on a personal
computer, mobile phone or other wireless
device, or other Internet enabled device
(each, a “Device”) for your personal,
non-commercial use only, and (ii) to use
certain Content that we may from time to
time make available on the Services
explicitly for you for use as part of or to
be incorporated into your User Generated
Content (“Betfair Licensed Elements”), but
only for such purposes as may be explicitly
stated at the time that the Betfair Licensed
Elements are made available on the Services;
but we and our licensors and certain other
third parties, as the case may be, retain
ownership of such Betfair Licensed Elements.
The foregoing limited license: (i) does not
give you any ownership of, or any other
intellectual property interest in, any
Content, and (ii) may be immediately
suspended or terminated for any reason, in
BIU’s sole discretion, and without advance
notice or liability. In some instances, we
may permit you to have greater access to and
use of Content and/or Betfair Licensed
Elements, subject to certain additional
terms. You may not distribute, modify,
transmit, reuse, re-post, or use the Content
on the Services for public or commercial
purposes, including the text, images, audio,
and video without BIU’s written permission.
Rights of Others.
When using the Services, you must respect
the intellectual property and other rights
of BIU and others. Your unauthorized use of
Content may violate copyright, trademark,
privacy, publicity, communications, and
other laws, and any such use may result in
your personal liability, including potential
criminal liability. BIU respects the
intellectual property rights of others.
Data Available on the Services.
For the avoidance of any doubt you may use
the data available from the Websites and the
other Services (including for example odds,
both live and historical) only as strictly
required for your permitted personal,
non-exclusive, non-sublicensable,
non-commercial purpose of availing of the
Services. Any other use and/or reproduction
of the data without prior written consent of
BIU is prohibited and will constitute a
breach of these Terms. BIU reserves its
right to take such action as it considers
necessary, including issuing legal
proceedings without further notice to you,
in relation to any unauthorized use of its
data or of the Websites or Services.
General
Third Party Linking.
At BIU’s discretion, the Websites or other
Services may contain links to third party
websites. These links are provided solely as
a convenience to you and not as an
endorsement by BIU of the contents on such
third party websites. BIU is not responsible
for the content of linked third party sites
and does not make any representations
regarding the content or accuracy of
materials on such third party sites. LINKS
TO ANY SERVICES PROVIDED BY A THIRD PARTY
ARE NOT INTENDED FOR TRADING OR INVESTING
PURPOSES AND BIU WILL ACCEPT NO LIABILITY
FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,
INDIRECT, PUNITIVE OR ANY OTHER LOSSES OR
DAMAGES ARISING OUT OF YOUR ACCESS TO AND
USE OF THE INFORMATION PROVIDED. IF YOU
DECIDE TO ACCESS LINKED THIRD PARTY
WEBSITES, YOU DO SO AT YOUR OWN RISK.
BIU generally welcomes the hyper-linking to
our Websites from other appropriate websites
provided such links are to our homepage (and
no deeper within the Websites) and provided
BIU gives its written consent to the
establishment of such links. BIU reserves
the absolute right to refuse to consent to
such links without giving reasons. Any links
to either Website from another website must
be presented in such a manner that the
viewing of the Website is not impaired by
framing or similar techniques that may
impair a browser’s experience.
BIU does not permit linking from its
Websites or its Services to third party
websites or services or the display of third
party content on top of, or in addition or
as an alternative to, our Websites or
Services without our express written
consent. In particular, BIU expressly
prohibits third parties from framing,
similar techniques or other acts of
impairment of a user’s experience when they
visit our Websites or engage with our
Services. To this end, and by your
acceptance of these Terms whether as
registered member or otherwise, you hereby
acknowledge that where you engage in any of
the foregoing prohibited actions:
Damages may not be an adequate
remedy for any infringement and that
we are entitled to the remedies of
injunction, specific performance, an
order to deliver up materials which
infringe our intellectual property
rights and any other statutory or
equitable relief and that no proof
of special damages is necessary for
reliance on such remedies; and
You shall indemnify us for any
liabilities, losses or damages
(including reasonable legal fees),
however caused, that may arise as a
result of or in connection with your
non-compliance with this Section.
Transfer and Assignment.
On occasion, we may require the ability to
transfer, assign or sublicense these Terms
to a third party, for example (but without
limitation) in the case of our engaging new
third party service providers in respect of the
Additional Gaming Services or in the case
of a merger or acquisition. You hereby
consent, and we reserve the right to,
transfer, assign or sublicense these Terms,
in whole or in part, to any person without
requiring any additional consent and without
notice, provided that any such assignment
will be on the same terms or terms that are
no less advantageous to you.
You may not assign, sublicense or otherwise
transfer in any manner whatsoever any of
your rights or obligations under these Terms
without our prior written consent.
Severability.
If any provision of these Terms is held to
be invalid, void or unenforceable by reason
of any law, rule, administrative order or
judicial decision, that provision will be,
to the extent strictly necessary, severed
from the remaining terms and conditions and
that determination shall not affect the
validity of the remaining provisions of
these Terms. In the case of the severance of
any terms, the part deemed invalid or
unenforceable shall be amended in a manner
consistent with the applicable law to
reflect, as closely as possible, the
original intent in these Terms.
Waiver.
Failure by BIU to insist upon strict
performance of any of your obligations or to
exercise any of the rights or remedies to
which we are entitled shall not constitute a
waiver of such rights or remedies and shall
not relieve you from compliance with such
obligations and a waiver by us of any
default shall not constitute a waiver of any
subsequent default.
Notices.
Notices and other communications delivered
or mailed to the postal address or to the
electronic-mail address provided by you
shall, until we have received notice in
writing of any different address, be deemed
to have been personally delivered once sent
whether actually received or not
Interpretation.
In the event of there being any conflict or
inconsistency between the terms and
conditions comprising these Terms as
identified in Section 2, the order of
precedence shall be as follows:
The terms and conditions governing the
Additional Gaming Services to the extent
that they are relevant to the Additional
Gaming Services; and then
Any other of our terms and
conditions, rules or policies as
they relate to promotions, bonuses,
special offers or any other aspect
of your use of the Services from
time to time.
Entire Agreement.
These Terms and any documents referred to
herein represent the entire agreement
between BIU and you and supersede any prior
agreement, understanding or arrangement,
whether oral or in writing. We each
acknowledge that we have not relied on any
representation, undertaking or promise given
by the other or implied from anything said
or written in negotiations between us except
as expressly stated in these Terms.
Communications.
When you communicate with us electronically,
such as via e-mail and text message, you
consent to receive communications from us
electronically. Please note that we are not
obligated to respond to inquiries that we
receive. You agree that all agreements,
notices, disclosures, and other
communications that we provide to you
electronically satisfy any legal requirement
that such communications be in writing.
Investigations; Cooperation with Law
Enforcement; Termination; Survival
.
We reserve the right, without any
limitation, to: (i) investigate any
suspected breaches of the Services’ security
or its information technology or other
systems or networks; (ii) investigate any
suspected breaches of these Terms; (iii)
investigate any information obtained by us
in connection with reviewing law enforcement
databases or complying with criminal laws;
(iv) involve and cooperate with law
enforcement authorities in investigating any
of the foregoing matters; (v) prosecute
violators of these Terms; and (vi)
discontinue the Services, in whole or in
part, or, except as may be expressly set
forth in any additional terms, suspend or
terminate your access to it, in whole or in
part, including any Accounts or
registrations, at any time, without notice,
for any reason and without any obligation to
you or any third party. Any suspension or
termination will not affect your obligations
to us under these Terms. Upon suspension or
termination of your access to the Services,
or upon notice from us, all rights granted
to you under these Terms will cease
immediately, and you agree that you will
immediately discontinue use of the Services.
The provisions of these Terms, which by
their nature should survive your suspension
or termination will survive, including the
rights and licenses you grant to us in these
Terms, as well as the indemnities, releases,
disclaimers, and limitations on liability
and the provisions regarding jurisdiction,
choice of law, no class action, and
mandatory arbitration.
Disputes & Governing Law
APPLICABLE LAW/BINDING ARBITRATION.
ALL OTHER CONTROVERSIES OR CLAIMS ARISING
OUT OF OR RELATED TO OUR SERVICE OR THESE
TERMS SHALL BE CONSTRUED AND ENFORCED IN
ACCORDANCE WITH THE LAWS OF THE STATE OF
MICHIGAN AND THE UNITED STATES OF
AMERICA WITHOUT REGARD TO ANY CHOICE OF LAW
OR CONFLICT OF LAWS PRINCIPLES, REGARDLESS
OF WHERE YOU LIVE. ALL ACTIONS OR
PROCEEDINGS ARISING IN CONNECTION WITH,
TOUCHING UPON OR RELATING TO THESE SERVICE
TERMS, THE SERVICE, WAGERING TRANSACTIONS,
THE SITE, THE APP, OR THE BREACH OF THESE
TERMS AND/OR THE SCOPE OF THE PROVISIONS OF
THIS ARBITRATION CLAUSE, SHALL BE SUBMITTED
TO JAMS (“JAMS”) FOR FINAL AND BINDING
ARBITRATION UNDER ITS STREAMLINED
ARBITRATION RULES, TO BE HELD IN NEW YORK,
NEW YORK, BEFORE A SINGLE
ARBITRATOR WHO SHALL BE A RETIRED JUDGE. THE
ARBITRATOR SHALL BE SELECTED BY MUTUAL
AGREEMENT OF THE PARTIES OR, IF THE PARTIES
CANNOT AGREE, THEN BY STRIKING FROM A LIST
OF ARBITRATORS SUPPLIED BY JAMS. THE
ARBITRATION SHALL BE A CONFIDENTIAL
PROCEEDING, CLOSED TO THE GENERAL PUBLIC.
THE ARBITRATOR SHALL ISSUE A WRITTEN OPINION
STATING THE ESSENTIAL FINDINGS AND
CONCLUSIONS UPON WHICH THE ARBITRATOR’S
AWARD IS BASED. THE ARBITRATOR SHALL HAVE
THE POWER TO ENTER TEMPORARY RESTRAINING
ORDERS AND PRELIMINARY AND PERMANENT
INJUNCTIONS. NEITHER PARTY SHALL BE ENTITLED
OR PERMITTED TO COMMENCE OR MAINTAIN ANY
ACTION IN A COURT OF LAW WITH RESPECT TO ANY
MATTER IN DISPUTE UNTIL SUCH MATTER SHALL
HAVE BEEN SUBMITTED TO ARBITRATION AS HEREIN
PROVIDED AND THEN ONLY FOR THE ENFORCEMENT
OF THE ARBITRATOR’S AWARD.
Limited Time to File Claims.
TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, IF YOU OR WE WANT TO ASSERT
A DISPUTE AGAINST THE OTHER, THEN YOU OR WE
MUST COMMENCE IT WITHIN ONE (1) YEAR AFTER
THE DISPUTE ARISES -- OR IT WILL BE FOREVER
BARRED.
Small Claims Matters Are Excluded from
Arbitration Requirement
.
Notwithstanding the foregoing, either of us
may bring any qualifying claim in small
claims court located in the State of Michigan.
No Class Action Matters.
Except where prohibited by law, you agree
that: (a) any and all disputes, claims and
causes of action arising out of or connected
with the Services, any wagering transaction
and winnings awarded in connection therewith
will be arbitrated only on an individual
basis, without resort to any form of class
action, and will not be consolidated with
any other arbitrations or other proceedings
that involve any claim or controversy of any
other party; (b) any and all claims,
judgments and awards shall be limited to
actual out-of-pocket costs incurred,
including costs associated with entering
this Services, but in no event attorneys’ or
experts’ fees; and (c) under no
circumstances will you be permitted to
obtain awards for, and you hereby waive all
rights to claim indirect, punitive,
incidental and consequential damages and any
other damages, other than for actual
out-of-pocket expenses, and any and all
rights to have damages multiplied or
otherwise increased.
Waiver of Injunctive or Other Equitable
Relief
.
IF YOU CLAIM THAT YOU HAVE INCURRED ANY
LOSS, DAMAGES, OR INJURIES IN CONNECTION
WITH YOUR PARTICIPATION IN THE SERVICES,
THEN THE LOSSES, DAMAGES, AND INJURIES WILL
NOT BE IRREPARABLE OR SUFFICIENT TO ENTITLE
YOU TO AN INJUNCTION OR TO OTHER EQUITABLE
RELIEF OF ANY KIND. THIS MEANS THAT, IN
CONNECTION WITH YOUR CLAIM, YOU AGREE THAT
YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE
PERMITTED TO OBTAIN, ANY COURT OR OTHER
ACTION THAT MAY INTERFERE WITH OR PREVENT
THE DEVELOPMENT OR EXPLOITATION OF ANY
WEBSITES, APPLICATIONS, CONTENT, USER
GENERATED CONTENT, PRODUCT, SERVICE, OR
INTELLECTUAL PROPERTY OWNED, LICENSED, USED
OR CONTROLLED BY US (INCLUDING YOUR LICENSED
USER CONTENT) OR A LICENSOR OF BIU.
Contact Us
If you experience any problems or have any inquiries
or concerns, please contact
Customer Service
. If you are not satisfied with how we respond to
your question or complaint, please raise a dispute
with us by providing full written details of your
grievance to us via email at
support@betfaircasino.com
for FanDuel Casino-related disputes or
sportsbook@fanduel.com
for FanDuel Sportsbook-related disputes. We will try to
respond in detail to all such questions or
complaints within five (5) calendar days of receipt.
BIU and MCC are subject to all rules and
regulations concerning customer disputes as defined by
the MGCB.
If, after all reasonable methods to resolve the dispute with us have been exhausted,
your dispute is still unresolved to your satisfaction, then you have the ability
to file an Authorized Participant Complaint Form with the MGCB
at https://patroncomplaint.mgcb-apps-prod.state.mi.us/LandingPage.
If you have questions about the customer dispute process,
please contact
Customer Service
.
Please note that a copy of all disputes received by the MGCB related to the
FanDuel Sportsbook or FanDuel Casino will be forwarded to MCC.
Terms Applicable to Apple iOS
If you are accessing or using one of our Betting
Apps through a Device manufactured and/or sold by
Apple, Inc. (“Apple”, with such a device herein
referenced as an “Apple Device”):
To the extent that you are accessing the
Betting App through an Apple Device, you
acknowledge that these Terms are entered
into between you and BIU and, that Apple is
not a party to these Terms other than as
third-party beneficiary as contemplated
below.
The license granted to you in Section 28 of
these Terms is subject to the permitted
Usage Rules set forth in the Apple App Store
Terms and Conditions (see:
http://www.apple.com/legal/itunes/us/terms.html)
and any third party terms of agreement
applicable to the Betting App.
You acknowledge that BIU, and not Apple, is
responsible for providing the Betting Apps
and Content thereof.
You acknowledge that Apple has no obligation
whatsoever to furnish any maintenance or any
support services to you with respect to the
Betting Apps.
To the maximum extent permitted by
applicable law, Apple will have no other
warranty obligation whatsoever with respect
to the Betting Apps.
Notwithstanding anything to the contrary
herein, and subject to the terms in these
Terms, you acknowledge that, solely as
between Apple and BIU, BIU and not Apple is
responsible for addressing any claims you
may have relating to the Betting Apps, or
your possession and/or use thereof,
including, but not limited, to: (i) product
liability claims, (ii) any claim that the
Betting App fails to conform to any
applicable legal or regulatory requirement;
and (iii) claims arising under consumer
protection or similar legislation.
Further, you agree that if a Betting App, or
your possession and use of a Betting App,
infringes on a third party’s intellectual
property rights, you will not hold Apple
responsible for the investigation, defense,
settlement and discharge of any such
intellectual property infringement claims.
ou acknowledge and agree that Apple, and
Apple’s subsidiaries, are third-party
beneficiaries of these Terms, and that, upon
your acceptance of the terms and conditions
of these Terms, Apple will have the right
(and will be deemed to have accepted the
right) to enforce these Terms against you as
a third-party beneficiary thereof.
When using a Betting App, you agree to
comply with any and all third-party terms
that are applicable to any platform,
website, technology or service that
interacts with the Betting App.
You represent and warrant that: (i) you are
not located in a country that is subject to
a U.S. Government embargo or that has been
designated by the U.S. Government as a
“terrorist supporting” country; and (ii) you
are not listed on any U.S. Government list
of prohibited or restricted parties.
Part B – Specific Terms & Conditions/House Rules for FanDuel Sportsbook
Part A - Introduction
Use and interpretation
The FanDuel Sportsbook Rules and Regulations
("Sportsbook House Rules") are part of the FanDuel
Sportsbook and FanDuel Casino Terms & Conditions.
The Sportsbook House Rules apply in relation to the
markets offered and bets placed on the FanDuel
Sportsbook Website and the FanDuel Sportsbook Betting Apps.
The Sportsbook House Rules consist of the following:
This Introduction section (Part A);
The General Rules (set out in Part B below);
and
The Specific Sports Rules (set out in Part C
below – these apply to certain sports).
The General Rules apply to all bets on the
aforementioned products unless stated otherwise in the
Specific Sports Rules. If there is any inconsistency
between the Specific Sports Rules and the General Rules,
the Specific Sports Rules shall prevail.
All sports wagering events and bets described in the Sportsbook House Rules
are subject to approval of the Michigan Gaming Control Board (“MGCB”). The
Sportsbook House Rules (including payoff odds) may be changed, modified or
cancelled at any time in the Sportsbook’s sole discretion. Any such revision
will be binding and effective immediately on the posting out to customers of
such rule changes and any bets accepted after the rule changes have been posted
shall be governed by the new Sportsbook House Rules.
Customer responsibility
FanDuel Sportsbook customers should make themselves
aware of all of the Sportsbook House Rules affecting any
market on which he/she wishes to place a bet.
Customer betting disputes
Any FanDuel Sportsbook customer who has any concerns or
questions regarding the Sportsbook House Rules or
regarding the settlement of any FanDuel Sportsbook
market should contact the FanDuel Sportsbook
Customer Service
If a customer is not satisfied with how a bet or a
market has been settled then the customer should provide
details of his/her grievance to the FanDuel Sportsbook
Customer Service
When a customer has exhausted the internal FanDuel
Sportsbook betting dispute process without a satisfactory
outcome, and the customer’s betting dispute is related to
betting that took place in Michigan, the customer can
file a customer dispute form with the MGCB.
Part B - General Rules
Prohibited Persons
The following individuals are prohibited from placing
wagers or collecting winnings:
Individuals under the age of 21.
Individuals who are on MGCB’s list of “disassociated persons” or who have elected to become “disassociated persons.”
Individuals who have been designated or excluded by the MGCB or who are on MGCB’s “exclusion list.”
Individuals who have been banned (“86’d”) from MotorCity Casino Hotel (“MCCH”) or have elected to self-exclude from MCCH.
Individuals who have access to information relating to the event not known to the public or who is in a position to influence the outcome of the event, including but not limited to coaches, athletes and officials.
Any individual placing a wager or collecting winnings as an agent or proxy.
In addition, with respect to a sporting event sponsored, organized or conducted by a particular sports governing body,
(i) employees of the sports governing body, (ii) game officials employed by or under contract with the sports governing body,
(iii) coaches, managers and other personnel employed by or under contract with a member club of the sports governing body,
(iv) athletes who are under contract with a member club of the sports governing body in the case of a team sport or eligible
to participate in events conducted by the sports governing body in the case of an individual sport,
(v) employees of any union representing athletes or game officials, and (vi) relatives living in the same household as any
of the individuals described in clauses (i) through (v) above, are prohibited from wagering on such sporting event.
Retail and Kiosk Betting Tickets
The FanDuel Sportsbook is not responsible for lost,
stolen or unreadable tickets.
Customers should verify that all information on
wagering tickets is accurate before leaving the betting
window or kiosk. Management is not responsible for
errors or omissions made on a ticket once the customer has
left the betting window or kiosk. Tickets may not be
altered or voided prior to the start of an event, except
at the discretion of management and with the approval of
both parties.
Winning tickets may be mailed in for redemption. See the
reverse side of the wagering ticket for mail-in
collection instructions. The FanDuel Sportsbook is not
responsible for tickets that are not mailed-in in
compliance with the printed instructions on the reverse
side of the wagering ticket.
Winning tickets expire one hundred and eighty (180) days following
the known outcome of the event or series of events on which the wager was
made, unless a longer period is established by the Sportsbook. Cash vouchers
will expire 180 days after issuance. The time on the tickets is Eastern Time.
Winning sports wagering tickets will be paid in cash or via check or
other manner as approved by the MGCB.
Customers must present a physical winning ticket to collect on a winning
wager. The Sportsbook may, however, in its sole discretion, in certain
circumstances, elect to make payment to a customer who cannot present a
physical winning ticket (e.g., due to ticket being mutilated, unreadable).
Wager Type Calculations
Calculations for wager types are as follows:
Moneyline payoff: The moneyline is expressed as a
3-digit number. For example, -120 means a player
must bet $120 for every $100 he/she wishes to win, and
multiples thereof. Or, +150 means a player will win
$150 for every $100 bet.
Point spread payoff: Bets on the point spread are offered at 11 to 10 odds,
unless otherwise stated. For example, a player must bet $11 to win $10, or $110 to win $100.
Parlay and teaser payoffs – Payoffs for parlays and teasers will be printed on the wagering ticket.
Parlay payoff odds will be calculated based on the prices of the individual selections.
Teaser payoff odds are derived from a fixed payout chart.
Notification of Odds or Line Changes
Customers will be notified of odds or line changes in
the following manner:
Posted odds will be changed automatically on the
electronic boards.
Posted changes will be updated within 10 minutes on
the electronic boards or the handwritten boards.
Non-posted printed media will be updated on a weekly
basis with the date of the last issue.
The FanDuel Sportsbook will accept wagers on currently
posted terms unless otherwise posted or noted on printed
media.
Online sports betting customers will be notified within the
betslip if odds for their selection change.
Funding of Wagers
Sportsbook customers may pay for wagers at the retail betting windows
using cash, winning tickets, cash/wagering vouchers printed from the sports
betting kiosks, or other methods approved by MGCB. Sportsbook customers may
pay for wagers at sports betting kiosks via cash or other methods approved by MGCB.
Customers may fund their FanDuel Sportsbook Account as
described in Sections 7 and 8 of Part A - General Terms and
Conditions.
In-Play Betting
General
If a market is not scheduled to be
turned in-play
but the FanDuel Sportsbook fails to suspend the
market at the relevant time, then:
if the event has a scheduled 'off'
time, all bets matched after that
scheduled off time will be void; and
if the event does not have a
scheduled 'off' time, the FanDuel
Sportsbook will use its reasonable
efforts to ascertain the time of the
actual 'off' and all bets after the
time of the 'off' determined by the
FanDuel Sportsbook will be void.
The FanDuel Sportsbook aims to use its
reasonable efforts to suspend in-play
markets at the start of and at the end of
the event. However, the FanDuel Sportsbook does
not guarantee that such markets will be
suspended at the relevant time.
The FanDuel Sportsbook reserves the right at its
absolute discretion to part-suspend or fully
suspend outcomes/selections in a market that
has been turned in-play.
FanDuel Sportsbook customers are responsible
for managing their in-play bets at all
times.
For the purposes of in-play betting,
customers should be aware that transmissions
described as “live” by some broadcasters may
actually be delayed or pre-recorded. The
extent of any delay may vary depending on
the set-up through which he/she is receiving
pictures or data. Please also be aware that,
for operational reasons, bet requests made
in-play may take slightly longer to process.
If the FanDuel Sportsbook accepts a bet on a
market for which the outcome has already
been determined, then that bet shall be
deemed void (and no winnings shall be
payable in respect of it).
All markets other than soccer markets - not suspending at the time of the 'off'
In relation to markets which are scheduled to be turned in-play, the Sportsbook
aims to use its reasonable efforts to turn such markets in-play at the time of
the 'off'. However, the Sportsbook does not guarantee that such markets will
be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but the Sportsbook fails to
suspend the market at the time of the 'off' and the market is not turned
in-play at any time during the event, all bets after the scheduled time of
the 'off' will be void UNLESS it can be established that the bet was placed
before the official off time or the actual time of the off. If the event does
not have a scheduled 'off' time, the Sportsbook will use its reasonable efforts
to ascertain the time of the actual 'off' and all bets after the time of the 'off'
determined by the Sportsbook will be void.
If a market is scheduled to be turned in-play but the Sportsbook fails to suspend
the market at the time of the 'off', but the market is turned in-play at a later
time during the event, all bets after the time of the 'off' will stand; HOWEVER,
the price may be adjusted by the Sportsbook and the bets may be settled in accordance
with the correct price at the time on which the relevant bet was placed (such price
to be determined by the Sportsbook, acting reasonably).
Soccer markets - not suspending at kick-off
In relation to soccer markets that are scheduled to be turned in-play,
the Sportsbook aims to use its reasonable efforts to turn such markets
in-play at kick-off and to suspend such markets on the occurrence of a
Material Event (see definition of "Material Event" below). However, the
Sportsbook does not guarantee that markets will be suspended and
turned in-play at kick-off.
If a market is scheduled to be turned in-play but the Sportsbook fails
to suspend the market at kick-off and the market is not turned in-play
at any time during the match, all bets matched after the scheduled time
of the kick-off will be void UNLESS it can be established that the bet
was actually placed before the actual time of kick-off.
If a market is scheduled to be turned in-play but the Sportsbook fails
to suspend the market at kick-off, but the market is turned in-play at
a later time during the match, all bets matched after the scheduled time
of the kick-off will stand; HOWEVER, the price may be adjusted by the
Sportsbook and the bets may be settled in accordance with the correct
price at the time on which the relevant bet was placed
(such price to be determined by the Sportsbook, acting reasonably).
For the purpose of this rule, a "Material Event" shall mean a goal
being scored, a penalty being awarded or a player being sent off.
Results and market settlement
General
Where the Specific Sports Rules do not
specify how and on what basis a market will
be settled, markets will be settled on the
official result of the relevant governing
body regardless of any subsequent
disqualification or amendment to the result
(except if an amendment is announced within 24 hours
of the initial settlement of the relevant market in
order to correct an error in reporting the result).
If no official result of a relevant
governing body is available, the result will
be determined by the FanDuel Sportsbook (acting
reasonably) using information from
independent sources. In such cases, if any
new information comes into the public domain
within 48 hours of settlement, then the FanDuel
Sportsbook shall (acting reasonably)
determine either:
Whether the market should be
reinstated or resettled in light of
this new information; or
Whether or not to wait for further
information before deciding whether
to reinstate or resettle the market.
Except where the FanDuel Sportsbook has
announced that it is waiting for
further information, any information
that comes into the public domain
more than 48 hours after a market
has been settled shall not be
considered by the FanDuel Sportsbook
(regardless of whether or not such
information may have led to a
different result).
In the event of any uncertainty about any
result or potential result, the FanDuel
Sportsbook reserves the right to suspend
settlement of any market for an unlimited
period until the uncertainty can be resolved
to the reasonable satisfaction of the FanDuel
Sportsbook. The FanDuel Sportsbook reserves the
right to void any market if the uncertainty
regarding settlement cannot be resolved to
the FanDuel Sportsbook’s reasonable
satisfaction.
In the event of a withdrawal of a selection
after the start of an event due to such
selection testing positive for a virus or other
disease, all wagers on that selection shall be
void.
In the event a player, team or selection are
deemed the winner of a specified Outright market
with one winner (e.g. NCAA Men’s Basketball
Championship) but were not offered for betting
due to state regulations forbidding betting on
that player, team or selection then all bets
placed on that market will be void. This does
not include cashed out bets, which will be settled
at the specified cash out offer received by the
customer. For markets with multiple winners (e.g.
To Make Final Four), if a non-listed player, team
or selection wins, then all bets are action.
Resettlements
Markets are generally settled shortly after
the end of the event in question. The FanDuel
Sportsbook may settle (or part-settle) some
markets before the official result is
declared (or may increase a customer’s
‘available to bet’ balance by the minimum potential
winnings of that customer on a given market)
purely as a customer service
benefit. However, the FanDuel Sportsbook
reserves the right to amend the settlement
of the market if:
The official result is different to
the result on which the FanDuel
Sportsbook initially settled the
market; or
If the whole market is eventually
voided (e.g. for an abandoned
event).
The FanDuel Sportsbook reserves the right to
reverse the settlement of a market if a
market is settled in error (for example, a
human or technical error).
If the FanDuel Sportsbook resettles a market,
this may lead to amendments being made to a
customer's balance to reflect
changes in market settlement.
Abandonments, Cancellations, Postponements
Some markets have different rules and these
are listed in the Specific Sports Rules.
However, where a market has no rules in the
Specific Sports Rules in relation to an
abandonment, cancellation and/or
postponement the following shall apply.
In relation to any match, fixture, game, individual event,
race or similar: If the event is not completed within three
days after the scheduled completion date, then all bets on
markets for this event will be void, except for bets on any
markets that have been unconditionally determined.
In relation to any
tournament, competition or similar:
If the event is not completed within 24
hours following the scheduled completion
date of the event, then any markets relating
to the event will be settled in accordance
with the official ruling of the relevant
governing body, providing such a decision is
given within 90 days after the scheduled
completion date. If no official ruling is
announced in this 90 day period, then bets
on any market relating to this event will be
void, except for bets on any markets which
have been unconditionally determined. If a
market is to be voided but has been
part-settled as a courtesy to the FanDuel
Sportsbook customers, then such part-settled
bets will be reversed and all bets on the
market will be void.
If there is no further sporting action in
any market that does not contain the
selection ‘draw’ or ‘tie’, all bets placed
after this conclusion of action will be voided.
The FanDuel Sportsbook will decide (acting
reasonably) whether a market relates to a
match (or similar) or a tournament (or
similar). However, by way of example, the
following shall apply:
Major League Soccer Cup =
tournament;
NFL AFC West = tournament;
Ryder Cup outright = tournament;
Golf tournament outright =
tournament;
Motor Race (e.g. Indianapolis 500) =
match;
NBA Finals = match;
NBA Championship = tournament.
Change of venue
Some markets have different rules and these
are listed in the Specific Sports Rules.
However, if change of venue is not dealt
with in the Specific Sports Rules then the
following shall apply:
For any team sport: if the scheduled
venue is changed after a bet is
placed, all bets will be void only
if the new venue is a home ground of
the original away team (or in the
case of international matches, only
if the venue changes to a venue in a
different country).
For all categories or markets other
than team sports: if the scheduled
venue is changed after a bet is
placed, all bets will stand.
If there is a change in the type of
scheduled surface (e.g. a soccer
match switching from grass to
astro-turf) after a bet is placed,
all bets will stand.
Periods of time
Some markets have different rules and these
are listed in the Specific Sports Rules.
However, if not dealt with in the Specific
Sports Rules then the following shall apply.
If the scheduled duration of an event is
changed after a bet is placed but before the
start of the event, then all bets will be
void.
Some markets refer to the length of time
until an occurrence in the event (e.g. time
of first goal). If an event happens in
stoppage or injury time after any regular
time period then it will be deemed to have
occurred at the end of the regular time
period. For example, if a goal is scored in
first half stoppage-time in a soccer match
it will be deemed to have occurred on 45
minutes.
All bets apply to the relevant full ‘regular
time’ period including stoppage time. Any
extra-time and/or penalty shoot-out is not
included.
References within these Sportsbook House Rules and regulations to a
particular number of ‘days’ shall mean the end of the day local time
after the expiry of the specified number of days. For example, if a golf
match is scheduled for the 1st of December, then the rule that allows the
match to be completed within three days after the scheduled completion date
(see Section 8 above) would mean that the deadline for completion of that
match would be 11:59:59 p.m. on the 4th of December.
To qualify markets
Some markets have different rules and these
are listed in the Specific Sports Rules.
However, if not dealt with in the Specific
Sports Rules then the following shall apply.
Any 'to qualify' market (e.g. "to reach the
final" markets) will be determined by the
competitor or team that progresses, whether
or not they take part in the next round or
event for which they have qualified. Markets
will be settled after the qualifying stage
and any subsequent disqualification or
amendment to the result will not count.
Dead heats
Unless stated otherwise in the Specific
Sports Rules the Dead Heat Rule applies to
bets on a market where there are more
winners than expected.
Dead heat is a term that describes when two or more selections in an event tie.
If a “dead-heat” between two selections is declared on
any event, half the stake is applied to the selection at
full odds and the other half is lost. If more than two
“dead-heats” are declared, the stake is proportioned
accordingly.
Errors
The FanDuel Sportsbook makes every effort to
ensure that it does not make any errors in
prices offered or bets accepted. However,
if as a result of mechanical, technical,
system problems or human error,
a bet is accepted that is at odds (which
includes handicap provisions or similar)
and/or is on terms that are either:
materially different from those available
(e.g., odds or prices offered) in the general betting
market for a given event or occurrence
at the time the bet was made; or
clearly incorrect given the probability
of the event occurring (or not occuring) at the time
the bet was made including, in
either case, because the bet was
placed after the start of an event,
because the market was not
displaying or reflecting in-play
status, or because of any other
reason, then the FanDuel Sportsbook
reserves the right to either (i)
correct any obvious errors by
settling winning bets at the
‘correct price’, as reasonably
determined by the FanDuel Sportsbook, or
(ii) void any bet placed where such
errors have occurred.
If FanDuel Sportsbook accepts a bet on a market where
the incorrect teams are listed and/or listed in the
incorrect order (i.e. Home Team listed as Away) FanDuel
Sportsbook reserves the right to void such wagers,
regardless of the outcome of the event.
Duplicate Events
In the event that odds for the same exact game are
displayed on the FanDuel Sportsbook more than once
(regardless of whether the markets are related and/or
displayed odds are different), FanDuel Sportsbook
reserves the right to cancel any correlated parlay
bets placed on both/multiple events, regardless of
whether the markets and/or displayed odds are
different.
Single Bets placed individually on the above markets
will be settled in accordance with official results.
Maximum winnings
For all events listed below, the maximum daily payout limits that
apply on a per event basis. Please see the maximum winnings chart
at the betting window for detailed information by event. If you place
a bet that exceeds the applicable limits for a particular event, the
relevant maximum payouts will still apply.
The maximum payout limits refer to the total
returns on your bets, excluding your
original stake.
The maximum payout limits apply to any one
customer or group of customers acting
together, backing the same combination of
selections, regardless of whether or not
such bets are struck separately, at a range
of different prices, on different days and
through a number of different accounts. If the
FanDuel Sportsbook believes that a number of
bets have been placed in this way, the total
payment of all those bets combined will be
limited to one single maximum payout.
The maximum payouts shown below are shown in U.S. Dollars.
The following maximum payout limits will apply to the events shown
(please note, if a multiple/parlay bet has been placed which involves
events with different maximum payout limits, the lowest applicable maximum
payout limit will apply to the whole of your multiple bet – for example,
if you place a multiple bet on NFL football games and on a golf tournament,
your winnings will be capped at $100,000 and not $1,000,000):
Major League Soccer Event Limits
Match Result, To Win League, To Win Cup
$1,000,000
To Qualify, Over/Under Goals, Correct Score, Double Chance, Half Time/Full Time, First/Last/Anytime Goalscorer, Wincast, Scorecast, Match Odds & BTTS
$250,000
All Other Match Markets
$150,000
Other Ante-Post/Long Term Markets
$1,000,000
All Other Markets (including all markets that are decided off the field of play)
$50,000
Other Sports Events:
Golf – PGA/LPGA, European Tour and All Majors
Competition Winner including both Strokeplay and Matchplay events.
$500,000
All others including not listed
$100,000
Motorsports (Nascar)
Race Winner
$100,000
All others including not listed
$50,000
NHL- Ice Hockey
Match Result, Total Goals, Handicap, Competition Winner
$1,000,000
All others including not listed
$100,000
MMA (UFC and Bellator)
Fight Winner
$200,000
All others including not listed
$50,000
Boxing (IBF/WBA/WBC/WBO)
Fight Winner
$200,000
All others including not listed
$50,000
NBA- Basketball
Moneyline, Total Points, Handicap, Competition Winner
$1,000,000
All others including not listed
$100,000
NCAA- Basketball
Moneyline, Total Points, Handicap, Competition Winner
$250,000
All others including not listed
$50,000
NFL-American Football
Moneyline, Total Points, Handicap, Competition Winner
$1,000,000
All others including not listed
$100,000
NCAA-American Football
Moneyline, Total Points, Handicap, Competition Winner
$250,000
All others including not listed
$50,000
MLB- Baseball
Moneyline, Total Runs, Handicap, Competition Winner
$1,000,000
All others including not listed
$50,000
Non MLB/NCAA- Baseball
All Markets
$50,000
Tennis – single events only, grand slam events post qualification, ATP Masters Series, WTA Tour Championship, ATP or WTA events post qualification with a prize fund in excess of $200,000
Match betting and set betting
$500,000
All markets other than match betting and set betting
$50,000
Tennis – events excluding the above
Match betting and set betting
$100,000
All markets other than match betting and set betting
$25,000
Overall Maximum Daily Payout Limit: Subject to any lower limits that may apply
in respect of any particular event (as set out above), the overall maximum daily
payout limit to any customer for all winning bets placed on the Sportsbook products
combined is $1,000,000. If you place winning bets on those products that exceed this
daily limit, your winnings will be reduced to $1,000,000 and the remainder of your
winnings in excess of $1,000,000 will be forfeited by you.
Multiples / Parlays
A multiple bet consists of a
number of legs. A leg is
defined as one or more
chosen selections in any
individual event market.
The FanDuel Sportsbook reserves
the right in its sole
discretion not to accept
certain parlay bets or to
scale back stakes.
All multiple bets placed are
subject to the Sportsbook House
Rules that apply to each
individual sport that
relates to any leg of any
multiple bet.
If any selection in any leg
is a non-runner or otherwise
void under the Sportsbook House
Rules (e.g. an abandoned
match) then all bets on that
individual leg will be void
and the multiple bet shall
be adjusted accordingly. For
example a treble including
one void leg will become a
double. If that voided leg
means that an individual bet
within a multiple becomes a
single bet, then this single
bet will stand.
Odds Boosts that include parlay
bets are subject to the Odds
Boost settlement rules set forth
in Section 19 below.
Multiple bets combining
different selections within
the same event are not
accepted when there are
related contingencies (e.g.
where the outcome of one
event is likely to affect
the odds on the outcome of
another event). The
rejection of related
contingency bets may happen
automatically at the bet
placement stage. However, if
such a bet is taken in
error, the FanDuel Sportsbook
may settle the individual
bet combinations which
include two or more of the
related contingency
selections, as single bets.
Teasers
In the event one teaser leg resulting
in a push or void, the following
settlement will take place:
Two Team Teaser: the entire
teaser is voided and the bet
will be refunded.
Any other Teaser: the teaser
has action and the teaser payout
will be recalculated removing
the voided or push legs.
Cash Out
Cash Out is a feature which
is offered on various
singles and multiples
FanDuel Sportsbook bets.
Cash Out allows you to amend
your original bet and lock
in a profit or a loss by
settling your bet (or a
portion of your bet) early,
without having to wait for
the event to finish.
If you make a Cash Out
request, you will be
notified whether or not your
request has been successful.
Your request to Cash Out is
not guaranteed to be
accepted and may be
unsuccessful if, for
example, the market suspends
or the odds move before your
request has been processed.
If your Cash Out request is
successful, a ‘success’
message will be shown and
your bet (or the relevant
portion of your bet) will be
settled immediately and any
winnings returned to your
account equal to the amount
shown on the Cash Out
button. Note that this
includes the original stake
(or portion of your stake)
and the total amount
returned to your account
will be the amount shown on
the Cash Out button. For a
full Cash Out, the bet is
settled and any subsequent
events will have no impact
on the amount returned to
your account. For a partial
Cash Out, part of your bet
is settled and any
subsequent events will only
impact on the portion of
your bet which you have not
Cashed Out.
If your Cash Out request is
unsuccessful, a message will
be shown which gives the
reason why and a new Cash
Out offer may be offered to
you.
Cash Out requests made
in-play may take longer to
process because of the
in-play bet delay.
Cash Out is not currently
available on all FanDuel
Sportsbook markets - a Cash
Out icon will be displayed
for the markets that support
Cash Out. See the Help page
for more details on when
Cash Out may not be
available. The FanDuel Sportsbook
will not be liable for any
losses that may arise from the
cash out feature being
unavailable for any reason.
Using Cash Out may mean you
will opt out of and no
longer be eligible for a
particular promotion. See
the terms and conditions of
the promotion for further
details.
The FanDuel Sportsbook reserves
the right to reverse the
settlement of a Cash Out if
the bet or a market is
settled in error (for
example, a human or
technical error). If the FanDuel
Sportsbook resettles a bet,
this may lead to amendments
being made to a customer's
balance to reflect changes
in bet settlement.
The FanDuel Sportsbook reserves
the right to suspend or
disable the Cash Out feature
at any time.
Odds Boosts
Any bets for which we offer
Odds Boosts will be
settled on the basis of
normal time and injury time
(e.g. excluding any extra
time, penalties or similar)
unless otherwise specified
in the relevant bet or bet
rules
Unless otherwise stated,
bets for which Odds Boosts
are offered will be
governed by the FanDuel
Sportsbook’s usual
settlement rules.
We reserve the right to void
any bet with an Odds Boosts
if: (i) the enhanced
price was intended to apply
to pre-match bets only and
(ii) we erroneously accepted
the bet, at its enhanced
price, after the relevant
event started.
For Odds Boost parlays, if any
selection in any leg is a non-runner
or otherwise void under the
Sportsbook House Rules then the
entire Odds Boost bet will be
void regardless of the outcome
of other selections in the parlay.
In the event of a clear and
obvious wording or pricing
error for an Odds Boost,
we will (in accordance with
our usual settlement rules)
aim to settle the bet at the
price at which we intended
to offer, and/or pursuant to
the wording which was
clearly intended to relate
to, the relevant bet
We reserve the right to withdraw
any Odds Boosts and edit the
respective odds on the enhanced
price.
Unless stated in the Odds Boost,
the bets refer to the next
official event that the listed
team/participant(s) are
scheduled to participate in.
Markets can tend to fluctuate in
price quite often which can
sometimes lead to the Odds Boost
price not representing any
enhanced value in comparison to
its original markets.
Miscellaneous
The Sportsbook reserves the right, in its sole discretion,
to refuse any wager/bets or delete or limit any selection(s)
prior to the acceptance of a wager, or to scale back the stakes
(on a per user or aggregate basis).
The Sportsbook reserves the right to determine minimum and maximum
wager limits on all events, including on a wager by wager basis.
All references to time
periods in the Sportsbook House
Rules relate to the time
zone in which the event
takes place. For example, a
reference to the start time
of a football game, relates
to the local kick-off time.
The Sportsbook cannot accept liability for any errors or
omissions in respect of any information, such as the posting
of prices, runners, times, scores, results or general statistics.
Any results or scores of
which you may be advised by
a FanDuel Sportsbook
employee or agent (for
example during betting
in-play) are provided for
guidance purposes only.
Customers are responsible
for ensuring that they
satisfy themselves that the
selection on which they
place a bet is their
intended selection. For
example, in the case of a
competitor bearing the same
name as another individual
not competing in the
relevant event, the onus is
on the customer to ensure
that they know which
competitor is being referred
to in the relevant market
and to ensure that they are
placing their bet on their
chosen competitor.
Please be aware that if you
place related or
corresponding bets on a
combination of FanDuel
Sportsbook’s platforms (and/
or the betting products of
other third parties), it is
possible for bets on one
product to be voided in
accordance with FanDuel
Sportsbook’s terms and
conditions, while bets on
another product may stand.
You should note that FanDuel
Sportsbook will have no
liability to you in the
event that one or more of
your bets on FanDuel
Sportsbook’s products are
amended or voided in
accordance with FanDuel
Sportsbook’s terms and
conditions, even if your
other related bets stand
(and even if you have
specifically relied on bets
you have placed on one
product in order to place
related bets on another
product).
Please be aware that although the current score, time
elapsed and other data provided on the Sportsbook site
is sourced from a "live" feed provided by a third party,
you should be aware that this data may be subject to a time
delay and/or be inaccurate. If you rely on this data to place
bets, you do so entirely at your own risk. The Sportsbook provides
this data ‘AS IS’ with no warranty as to the accuracy, completeness
or timeliness of such data and accepts no responsibility for any loss
(direct or indirect) suffered by you as a result of your reliance on it.
The FanDuel Sportsbook may, in
its sole and absolute
discretion, decide to
suspend betting on a market
at any time (even if such
suspension is earlier than
anticipated by the
Sportsbook House Rules). In the
interests of maintaining
integrity and fairness in
the markets, the FanDuel
Sportsbook may also void
certain bets in a market or
void a whole market in its
entirety.
The FanDuel Sportsbook promotions
are available at the discretion
of the FanDuel Sportsbook and
the FanDuel Sportsbook reserves
the right to restrict the
availability of a promotion
to any person at its
absolute discretion.
The FanDuel Sportsbook reserves
the right, in its sole discretion,
to perform any and all reasonable
investigations on customers
for the purpose of verifying
information about customers
(including, but not limited to,
source of funds, background history,
and creditworthiness.
Part C - Specific Sports Rules
Only sports leagues and specific betting markets previously approved by MGCB may
be offered for internet sports wagering by the FanDuel Sportsbook. No other events
and wager types shall be offered by the FanDuel Sportsbook without the explicit
approval of the MGCB.
American Football
General Rules
At least ten minutes of official time must
elapse in the fourth quarter for bets to
have action.
Overtime counts for all markets unless
stated otherwise
Abandoned or postponed games are void unless
played within the same scheduling week. In
the event of a change of venue, all bets
will be void.
All settlements are based on results and
statistics provided by the relevant league’s
governing body: www.nfl.com, www.ncaa.org.
We reserve the right to suspend any or all
betting on a game at any time without
notice.
Handicap betting: In Handicap & Total betting,
where the index (value) of the market is a whole number,
bets are void and will be refunded where the score lands
on that number.
All Outright markets include playoffs where
applicable.
For settlement purposes, the team listed second in the event
name is always considered the Home Team (even if the game takes
place at a neutral venue). Example:
Team A v Team B or Team A @ Team B - Team B is the Home Team.
Overview of Specific Markets
Live Betting (as permitted)
Where a Handicap Draw selection (3-Way Handicap market)
is offered during live betting, only bets placed on the
draw will be settled as winners when the result lands
on the whole number selected.
Prices quoted are for the whole game
inclusive of any overtime played.
As the markets are in-running, we
reserve the right to close the
market at any time.
For Live Betting purposes, these rules apply
unless stated otherwise.
When scores are displayed in
running, every effort is made to
ensure the accuracy of the score and
game time; however, no liability is
accepted for incorrect information
displayed
Proposition bets:
In the event of an abandoned game,
all stakes are returned, unless a
result is already determined through
the course of play that has taken
place.
For player prop markets, any bets on
a player who is listed as “inactive”
on nfl.com will be voided. All other
bets will stand.
Quarter and half markets:
For bets based on the specific
quarters or halves, the entire
period of play must be played unless
the result is already determined,
except second half markets which do
include overtime if played.
The fourth quarter does not include
overtime.
Handicap Betting:
Overtime counts for match handicap
betting.
Overtime does not count on quarter
or half specific markets.
In the event of a tie, stakes are refunded.
For quarter and half betting, the
entire period must be played for
bets to stand.
Match betting:
Overtime counts. In the event of a
tie following overtime, all stakes
are refunded.
Total points
Overtime counts for all total match
/ team total and prop points
markets.
Overtime does not count for total
points on quarter and half specific
markets.
In the event of total points being
exactly the nominated line, all
stakes are refunded unless a price
for the exact amount is quoted.
For quarter and half betting, the
entire period must be played for
bets to stand.
Revised half time markets:
Markets that are revised at half time for
the second half of that match include overtime.
In the event of a tie, all stakes are returned.
First team/last team to score and first touchdown scorer:
In the event of an abandoned game, bets stand on scores
that have taken place already (and overtime counts
for these markets).
First touchdown scorers are all in play or not.
Touchdown scorers are offered with the option
of others on request.
Only when a player is listed on NFL.com as 'inactive'
for that match are the selections voided.
Baseball
General Rules
These rules apply to Major League Baseball and
World Baseball. World Baseball is considered to
be any league where the governing body is
outside of the United States (e.g. KBO, Nippon).
All settlements are based on the results and
statistics provided by the relevant league’s
governing body (e.g. Major League Baseball).
Should a game not start on the day of the
officially listed start time, as stated by
the relevant governing body, due to a rain
delay or other deferral, all bets will
be void. The day of the event will be
considered the day according to the time
zone in which the game was scheduled to begin.
If a game is suspended and continues to conclusion
the following day (local time), then all bets will
stand. If a suspended game is resumed more than 36
hours after the original start time, all existing
bets will be void unless they have been
unequivocally determined prior to the game’s
suspension.
In the event of a shortened game, results
are official after (and, unless otherwise
stated, bets shall be settled subject to the
completion of) 5 innings of play, or 4.5
innings should the home team be leading at
the commencement of the bottom of the 5th
innings (the “4.5 Innings Rule”). Should a
game be called, if the result is official in
accordance with this rule, the winner will
be determined by the score after the last
full inning completed (unless the home team
score to tie, or take the lead in the bottom
half of the inning, in which circumstances
the winner is determined by the score at the
time the game is suspended).
Notwithstanding the above, in certain
circumstances where we so specify, results
will only be official after (and bets shall
be settled subject to the completion of) a
minimum of 9 innings’ play, or 8.5 innings
should the home team be leading at the
commencement of the bottom of the 9th
innings (the “8.5 Innings Rule”).
For the purposes of live betting, the 8.5
Innings Rule shall automatically apply
unless stated otherwise - e.g. in the
section below entitled “Overview of Specific
Baseball Markets” (which shall take
precedence over this section). However,
should a game be shortened due to bad
weather or similar, live betting markets
which have been unequivocally determined
will stand (irrespective of the 8.5 Innings
Rule or whether or not an official league
result has been confirmed).
Extra innings, where applicable, count for
settlement purposes.
If a game is suspended and continues to a
conclusion the following day (local time),
then all bets will stand. In the case of a
suspended MLB Playoff game, all bets will
stand until the game is completed.
When wagering on baseball Money Lines, you may
choose to apply one of the following methods
to each wager:
Action: All Money Line wagers are defaulted
to “Action” meaning all wagers struck will
NOT be voided if a pitcher change occurs.
Wagers will be honored at the odds at bet
placement and settled as normal. One
Specified Pitcher (Home Listed/Away Listed):
A wager on or against one Listed Pitcher,
regardless of the other Listed Pitcher. In
the event that the Listed Pitcher does not
start, the wager is “No Action” and will be
refunded. Non-refunded wagers will be honored
at the odds at bet placement and settled as
normal.
Both Specified Pitchers: A wager in
which both Listed Pitchers must start
the game. If both actual starting
pitchers are not the ones listed on the
wagering ticket, the wager will be
deemed “No Action” and refunded. Non-refunded
wagers will be honored at the odds at bet
placement and settled as normal.
All other game markets are considered “Action” and wagers
will remain open regardless of any personnel change.
Wagers will be settled at the odds at bet placement.
For all MLB player markets, wagers will be void as per below
(unless explicitly stated in market specific rules):
Pitcher Markets: If a player does NOT throw a pitch.
Batter Markets (Hits, Runs, etc.) if a player does NOT have a plate appearance.
For settlement purposes, the team listed
second in the event name is considered to be
the home team (even if the game takes place
at a neutral venue). Example: “Team A v Team
B” or “Team A At Team B”, Team B is the home
team.
All outright markets include playoffs where
applicable.
Should a mercy rule be applied, for
settlement purposes, markets (for both
pre-match and live betting) will be settled
according to the result as determined by the
application of the mercy rule.
Listed Pitchers are not relevant to World
Baseball markets and bets on such markets
will stand regardless of whether any Listed
Pitchers do in fact start. Should a game end
in a tie, Money Line betting will be void with
all other markets settled as per the result.
For MLB games scheduled to be 7 innings, normal
baseball rules will apply with all markets
settled as per the official result on MLB.com
and in accordance with the below listed rules:
Money Line bets will be settled as per
the “4.5 Innings Rule”;
Bets on markets that are unequivocally
determined will stand (example: bets on
1st inning total runs scored will remain
settled as determined if the game gets
called in the 3rd inning);
All other markets (including but not
limited to Run Line and Total Runs) will
be void if not already unequivocally
determined, unless a minimum of 7
innings are played, or 6.5 innings
should the home team be leading at the
commencement of the bottom of the 7th
inning.
The above listed rules will govern
settlement of all scheduled 7 inning
games, including any that are shortened
after first pitch.
Overview of Specific Baseball Markets
Money Line: Money Line markets will be
settled as per the 4.5 Innings Rule.
Run Line Markets: Settled as per the 8.5
Innings Rule.
Total Runs Markets: Settled as per the 8.5
Innings Rule with the exception of when a
result has already been unequivocally
determined.
Double Markets (Money Line, Run Line /
Total): Settled as per the 8.5 Innings Rule
Tri-Bet Markets: Settled as per the 8.5
Innings Rule.
Odd/Even Markets: Settled as per the 8.5
Innings Rule. In the event a result of zero
is arrived at, that shall be considered an
even number for settlement purposes.
Winning Margin Markets: Settled as per the
8.5 Innings Rule.
Team to Score First Markets: Settled on the
first run of the game (irrespective of
whether or not a full game, or a certain
number of innings, have been completed).
When packaged in a parlay, the 8.5 Innings
Rule applies. Includes extra innings.
Team to Score Last Markets: Settled as per
the 8.5 Innings Rule. Includes extra innings.
Highest Scoring Half of Game: Inclusive of
extra innings, settled as per the 8.5
Innings Rule. For the purposes of this rule,
the first “half” of a game shall be deemed
to be the first 5 innings and the second
“half” shall be deemed to be all other
innings which take place during the game
(including additional innings). For example,
if 11 innings are played, the first “half”
of the game shall be deemed to be the first
5 innings and the second “half” of the game
shall be deemed to be the last 6 innings.
Highest Scoring Inning: Settled as per the
8.5 Innings Rule. Dead heat rules apply in
the event of a tie. Should the highest
scoring inning occur in extra innings,
innings 1-9 will be considered losers.
Inning of First / Last Score: Settled as per
the 8.5 Innings Rule (unless, in the case of
the first score, the result has already been
unequivocally determined). Should the first
or last score occur in an extra inning,
innings 1-9 will be considered losers.
Inning / Half Inning Markets: The relevant
inning or half inning of the game must be
fully completed for bets to stand (unless,
in the case of a total runs market, the
result has already been unequivocally
determined).
3 / 5 / 7 Inning Markets: The specified
number of innings must be completed for bets
to stand (unless the home team holds the
lead and the bottom of the inning would not
change the result for team specific
markets).
1st Half Markets: Settled following the
completion of 5 Innings. The 4.5 Innings
Rule applies for shortened games where the
results of markets have already been fully
determined If a game has extra innings, 1st
Half Markets will be settled off the 1st 5
innings result.
Lead After / Race To Markets: Settled based
on the score at the end of the specified
period or once the required number of runs
have been scored (as applicable).
Hits Markets: Settled as per the 8.5 Innings
Rule. In the case of specific Inning / half
Inning markets, the stated period must have
been completed for bets to stand unless the
result has already been unequivocally
determined. The listed Pitcher from the opposing
team (to your selection) must start and player must
record at least 1 at bat for bet to stand (failing which,
in each case, bets on this market will be voided).
Listed players must record at least one plate
appearance for bets to stand (failing which,
in each case, bets on this market will be voided).
RBI (runs batted in) markets: Runs batted in are defined
and will be recognized as per Rule 9.04 of the MLB’s Official
Baseball Rules (as amended) or in accordance with the rules of
the applicable league’s governing body (e.g., KBO, Nippon).
Settled as per the 8.5 Innings Rule. In the case of specific
Inning / half Inning markets, the stated period must have been
completed for bets to stand unless the result has already been
unequivocally determined. Listed Pitcher from opposing team
(to your selection) must start and player must record at least
1 at bat for bet to stand (failing which, in each case, bets
on this market will be voided).
Series betting (3 game series): At least 2 of the 3 games must
be played in order for the bets to have action. If only one of
the three games is cancelled or postponed, bets stand as written.
If two or more of the three games are postponed beyond 36 hours
of the scheduled final game of the series, or cancelled, all
bets are voided. In the event of a 1-1 series outcome (where
each team has won a game apiece and the other game is postponed
or cancelled) the stakes will be refunded rather than paid as a
dead heat. All bets, once placed, have action regardless of
starting pitchers. A game will count toward a series bet provided
it is officially declared a regulation game.
Series betting (4 game series): At least 2 of the 4 games must
be played in order for the bets to have action. If only one or
two of the four games are cancelled or postponed, bets stand as
written. If three or more of the four games are postponed beyond
36 hours of the scheduled final game of the series, or cancelled,
all bets are voided. In the event of a 1-1 series or 2-2 series
outcome the stakes will be refunded rather than paid as a dead
heat. All bets, once placed, have action regardless of starting
pitchers. A game will count toward a series bet provided it is
officially declared a regulation game.
Series betting (2 game series): Both of the games must be played
in order for the bets to have action. If one or more of the two
games are postponed beyond 36 hours of the scheduled final game
of the series, or cancelled, all bets are voided. In the event
of a 1-1 series outcome the stakes will be refunded rather than
paid as a dead heat. All bets, once placed, have action regardless
of starting pitchers. A game will count toward a series bet
provided it is officially declared a regulation game.
Regular Season Win Totals: A team must play at
least 98% of games originally scheduled (as of
Opening Day of the regular season) for bets to
stand, unless the outcome has previously been
unequivocally determined. For example, in a
shortened 60 game season, at least 59 games must
be played for bets to stand (unless previously
unequivocally determined). In a 162 game season,
159 games must be played for bets to stand
(unless previously unequivocally determined).
Regular Season Specials: All other regular
season specials, unless otherwise stated, will
be settled should teams play at least 50% of
regular season games originally scheduled (as of
Opening Day of the regular season). Dead-heat
rules apply if multiple players tie for the
league lead. In the event that less than 50% of
regular season games are played (as scheduled on
Opening Day of the regular season), all regular
season specials bets (unless otherwise stated)
will be void regardless if they have been
determined or not. Where a specified player is
listed under a market pertaining to a certain
league/team, he will be deemed a player in that
league/team for the purpose of the result
regardless of any inter-league/team trade which
may occur.
To Hit a Home Run & Home Run / Game Winner
Double: Listed Pitchers must start and
player must face at least 1 plate appearance for bet
to stand (failing which, in each case, bets
on this market will be voided).
Result of Plate Appearance: Listed players must record
at least one plate appearance for bets to stand
(failing which, in each case, bets on this market will
be voided). In the event that a player is substituted
out of the game between plate appearances, bets on plate
appearances that have already occurred will stand.
However, bets on future plate appearance markets will be
voided. For settlement purposes, a fielder’s choice,
catcher’s interference and hit by pitch will all be ruled
as an “other outcome.”
To Hit Next Home Run: Listed position players must record
at least one plate appearance for bets to stand (failing
which, in each case, bets on this market will be voided).
Once a player has recorded a plate appearance, wagers made
on that player for all subsequent indices (Player to Hit
3rd Home Run, 4th Home Run, etc.) will stand regardless of
the number of plate appearances that player ultimately
records in the game.
Player to Record a Hit Markets: Listed players must record
at least one plate appearance for bets to stand (failing
which, in each case, bets on this market will be voided).
Once a player has recorded a plate appearance, bets on all
subsequent hits markets (2+ hits, 3+ hits, etc.) will stand
regardless of the number of plate appearances that player
ultimately records in the game.
Player Total Strikeouts: Listed Pitcher must
start for bet to stand. If opposing Listed
Pitcher does not start, then bets will still
stand.
Player Performance Parlays: Both Listed
Pitchers must start for bets to stand
World Series, League and Division Winners
markets will all be settled in accordance with
the official MLB ruling regardless of season
length or in accordance with the rules of the
applicable league’s governing body (e.g., KBO, Nippon).
Basketball
Sport Rules – NBA, and NCAA
All settlements are based on results and
statistics provided by the relevant league's
governing body (e.g. www.nba.com, www.ncaa.com).
For settlement purposes, the team listed
second in the event name is considered the
Home Team, even if the game takes place at a
neutral venue. Example: “Team A v Team B” or
“Team A @ Team B” - Team B is the Home Team.
Should a game be called with more than 5
minutes to play, all bets will be void
unless specific markets results have already
been predetermined.
If a match does not start on the scheduled
start date and is not completed within 24
hours of the scheduled start time, all bets
will be void except for those on markets
which have been unconditionally determined.
The void rule applies for all markets where
a draw/tie price is not offered.
Overtime counts for all markets unless
otherwise stated.
All outright markets, unless otherwise
stated, include playoffs. Any official
governing organization tie-breaks where
applicable are included in settlement.
Overview of Specific Markets – NBA and NCAA
Quarter/Half Markets: The entire period of
play must be completed for bets to stand.
Quarter Markets: Resulted on score for
relevant quarter - overtime does not count.
Second Half Markets: Resulted on score for
second half, inclusive of overtime.
Double Result (Halftime/Fulltime): Resulted
on score at half time and full time,
inclusive of overtime.
Home team/Away team total points: Resulted
on score at the end of the game, inclusive
of overtime.
‘Race To x’ Markets: Resulted on the team to
achieve the specified total in the specified
period first. A ‘neither’ selection is
offered.
Highest Scoring Half: For settlement
purposes, the second half is inclusive of
overtime.
Series Markets: A series must come to a
natural conclusion for bets to stand.
Last point market: is settled on last point
in regulation time.
Marin Markets: Resulted on final score,
inclusive of overtime.
Tri-Bet Markets: Resulted on final score,
inclusive of overtime.
Regular Season wins: Teams must complete 70 of their scheduled
regular season games for wagers to be action. In the event that
a team does not complete their required 70 games, all wagers on
that market will be no-action, unless the outcome has already
been unequivocally determined, prior to the interruption
or shortening of the season.
Team Match Bets: Resulted on team with the most season
wins or which has advanced furthest.
Wire to Wire: These markets are offered for
a given team to be leading a game at the end
of each quarter of that game. Provided the
selected team leads at the end of each
quarter, the relevant bet will be successful
even if, during any such quarter, the
selected team temporarily ceases to lead the
scoring. ‘Any Other Selection’ will be
deemed the winner if either team does not
lead the game after each quarter.
Player Props – NBA
First Basket Markets: Resulted on the first
score of the game, inclusive of free throws,
as per official NBA box score. Should a
player listed not start the game, all bets
on the player selected will be void
(otherwise betting is all-in). In the event
of a tie at the end of the first quarter,
First Basket / First Quarter Double bets are
resulted as a loss.
The First Team Basket: Scorer will be
resulted on the first scorer from each team;
Should a player listed not start the game,
all bets on the player selected will be void
(otherwise betting is all-in).
Player Performance Markets: All bets stand
once a player takes the court, irrespective
of game time played. All totals are
inclusive of overtime. Should a player not
take any part, all bets will be void.
Player Performance Markets offered in-play/during half time:
Bets on this market refer to the quoted statistic recorded by
a named player for the whole match (including overtime). If a
player does not see any game time, then all bets on that
player will be void.
Player Match Bets: Bets on this market refer
to the quoted statistic recorded by a named
player by the end of a match (including
overtime). If one of the players doesn’t see
any game time, then all bets on that market
will be void.
Team: Player most points/rebounds/assists:
Bets placed on this market will be settled
on the player who makes the most of the
relevant quoted statistic. In case two or
more players tie, dead heat rules apply.
Competition: Player most
points/rebounds/assists: Bets placed on this
market will be settled on the player who
makes the most of the relevant quoted
statistic at the end of the competition
excluding playoffs, unless otherwise stated.
In case two or more players tie, dead heat
rules apply.
Series Points, Rebounds, Assists, Steals and
Blocks match bet: A series must come to a
natural conclusion for bets to stand.
Overtime counts for settlement purposes. In
case two or more players tie, dead heat
rules apply.
Boxing and Mixed Martial Arts
Boxing
General Boxing Rules:
Results will be based on the
official result at ringside with the
exception of a technical draw (the
rules for which are set out in the
“Technical Decision / Draw” section
below).
Results are not official for betting
purposes until verified by officials
at the fighting venue. If for some
reason official verification does
not occur at the fighting venue,
then (and only then) will reference
will be made to www.boxrec.com for
settlement purposes. Should an
official or unofficial sanctioning
body overturn a fight decision based
on an appeal, suspension, lawsuit,
drug testing result or any other
fighter sanction, this will not be
recognized for betting purposes.
Should a contest be postponed, bets
will stand if the rescheduled event
occurs within 48 hours. Otherwise,
all bets in relation to the contest
will be void.
In the event of a 'no contest' being
declared, all bets will be made
void, with the exception of
selections where the outcome has
already been unequivocally
determined.
Should there be a substitution for one of the boxers,
bets on the original contest will be void.
Should there be a change in the
manner in which a contest is
advertised (e.g. a contest changes
from a title fight to a non-title
fight) bets will stand.
Match Betting markets where no draw
selection is offered will be made
void if the match ends in a draw.
In fights where the scheduled number
of rounds changes, all bets will
stand unless the result would be
automatically determined by the
change in the number of rounds (in
which case, such bets will be
voided). For example, if a fight
gets changed from a 12 to a 10 round
fight, bets on rounds 11 and 12 will
be void.
Round Betting (as permitted)
Where a boxer fails to answer the
bell for the next round, his
opponent shall be deemed to have won
the contest in the previous round.
Subject to the following rule,
should, for any reason, the
scheduled number of rounds be
changed before the commencement of
the contest, all round by round bets
will stand.
Notwithstanding the above rule,
should, for any reason, the
scheduled number of rounds be
decreased before the commencement of
the contest, all round by round bets
on the dropped rounds will be void.
Bets on all the remaining rounds
will stand.
Where a contest finishes before the
completion of the scheduled number
of rounds and, for any reason, the
winner is decided by the judges'
scorecards (technical
decision/technical draw) then all
round bets will be deemed losers.
If the contest goes to the
scorecards, then all round bets will
be deemed losers.
Where a contest finishes before the
scheduled number of rounds due to an
accidental injury and the winner is
not determined by the judges’
scorecards, all bets will be void.
For “Total Rounds” settlement
purposes, 1 minute and 30 seconds
will represent half a round. For
example, for a bet on “Over 10.5
rounds” to be a winner, the fight
must last beyond 1 minute and 30
seconds in round 11. If the number
of rounds for a fight is changed
after this market has been set then
all bets on this market will be
void.
For “Will the Fight Go the Distance”
(or similarly titled) markets,
should the scheduled number of
rounds change, this market will be
made void. In the event of a
technical decision, for settlement
purposes, the fight will have been
deemed NOT to have gone the distance
(e.g. the scheduled number of
rounds).
Method of victory (as permitted)
A knockout (KO) occurs when the
boxer does not stand up after a ten
count. Technical knockouts (TKO)
occur when a boxer is knocked down
three times within the same round
and the fight is stopped or where
the referee steps in to stop the
fight when it is decided that a
fighter cannot safely continue. If a
fighter fails to answer a bell for
the next round then this will also
be deemed a TKO. For betting
purposes, KO/TKO options also
include disqualification and
retirement.
Technical Decision/Draw (as permitted)
If a fight is scheduled for more
than four rounds and, after four
rounds, an accidental foul occurs
which causes an injury (further to
which the referee stops the fight),
the fight will be deemed to have
resulted in a technical decision in
favour of the boxer who is ahead on
the scorecards at the time the fight
is stopped (and all markets on the
fight will stand).
If the accidental injury / technical
decision occurs during the first 4
rounds, all bets will be made void
UNLESS the result of the relevant
market has already been
unequivocally determined or if the
judges’ scorecards are used to
determine an official winner at
ringside.
If an intentional foul causes an
injury and the injury results in the
fight being stopped in a later
round: (i) the injured boxer will be
deemed to have won by technical
decision if he is ahead on the
scorecards and (ii) the fight will
result in a 'technical draw' if the
injured boxer is behind or even on
the score cards (and, for settlement
purposes, the result of the fight
will be deemed to be a draw).
For betting purposes, betting on
rounds or a group of rounds is for a
fighter to win by KO, TKO,
disqualification or due to the other
fighter retiring during that round
or group of rounds. In the event of
a technical decision before the end
of the fight, all round bets will be
deemed to be losers.
To Score a Knockdown (as permitted)
For settlement purposes, a knockdown
is defined as a fighter being KO'd
or receiving a mandatory eight count
(anything deemed a slip by the
referee will not count).
Mixed Martial Arts
General
Should a contest be postponed, bets
will stand if the rescheduled event
occurs within 48 hours. Otherwise,
all bets in relation to the contest
will be void.
Stakes may be refunded before the
original contest if requested. In
the event of a 'no contest' being
declared, all bets will be made
void.
Should there be a substitution for
one of the fighters, bets on the
original contest will be void.
To win the fight: (as permitted)
Prices are offered for each fighter
to win the fight and, in the event
of a draw, all bets will be void and
stakes returned (for these purposes,
draws will include fights which end
in a 'majority draw').
Bets will be settled on the official
result announced in the ring.
Subsequent appeals/amendments do not
affect settlement (unless the
amendment was made due to human
error when announcing the result).
Method of victory: (as permitted)
For the purposes of this market, a
KO includes the following:
referee stoppage while either
fighter is, or both fighters
are, standing;
referee stoppage while either
fighter is, or both fighters
are, on the canvas;
stoppage by doctor;
stoppage by a fighter’s
corner/team; and
a fighter retires due to injury.
For the purposes of this market,
a submission includes the
following:
referee stoppage due to tap-out;
referee stoppage due to
technical submission; and
a fighter’s verbal submission
(including a verbal submission
which is made due to strikes).
In the event of a disqualification or a ‘no contest’
being declared, this market will be void.
Round Betting / Total Rounds (as permitted)
If a fighter withdraws in the period
between rounds, the fight will be
deemed to have ended in the previous
round for the purpose of “Round
Betting” settlement.
For “Total Rounds” settlement
purposes, 2 minutes and 30 seconds
will represent half a round (if the
round lasts for 5 minutes). For
example, for a bet on “Over 1.5
rounds” to be a winner, the fight
must last beyond 2 minutes and 30
seconds in round 2. If the number of
rounds in a fight is changed after
“Total Rounds” markets have been
set, then all bets on these markets
will be void.
Should the scheduled number of
rounds be changed before the fight,
all “Round Betting“ bets will be
made void.
Fight of the Night / Submission of the Night
/ Performance of the Night (as permitted)
Our dead heat rules will apply if two or more
of the named fighters are awarded Fight of the
Night / Submission of the Night / Performance of the Night.
Quickest Fight of the Night (as permitted)
This market is settled on the
official times which are made
available on www.ufc.com and the
winner shall be settled according to
whichever fight finishes in the
least amount of time.
Our dead heat rules apply if two
fights finish after the same amount
of time.
Points Handicap (as permitted)
Any fighter who wins before the
fight goes its scheduled distance is
declared the winner. If the fight
goes to a decision, then the
cumulative scores of all the judges
will be used to determine the
winner. If the fight is declared a
‘no contest’, this market will be
void.
Round & Method Combo (as permitted)
The winning selection will be
determined based on the round in
which the fight ends and the method
of victory. Bets on this market will
be deemed losing bets if the fight
ends in a decision.
Golf
General
If a price for a tie is not available, dead heat rules will apply.
Tournament bets will only be settled if the minimum number of
holes to provide an official result are completed. In general,
this number is 36 holes for European Tour Golf and 54 holes for
US Tour golf.
Where there is a presentation ceremony, markets will be settled
on the official result of the relevant governing body at the time
of the ceremony, regardless of any subsequent disqualification
or amendment to the result.
If there is no presentation ceremony, outcomes will be determined
in accordance with the official result of the relevant governing
body, regardless of any subsequent disqualification or amendment
to the result (except if an amendment is announced within 24 hours
of the initial settlement of the relevant market in order to
correct an error in reporting the result).
If a player does not start a tournament then all bets on
that player will be void.
Any player starting a tournament but withdrawing or being
disqualified before the end of the tournament will be settled
as a loser.
If a tournament is shortened and the Sportsbook settles the
tournament markets then all bets matched after the last completed
round will be void.
In any 'to qualify' market for any tournament the winners are the
number of golfers that qualify for the tournament, whether they
compete in the tournament or not. Markets will be settled after
the qualifying stage and any subsequent disqualification or
amendment to results will not count.
If a Tournament/Round is restarted from the beginning, all bets
placed after the official off time will be void, except on markets
which have been unconditionally determined, which will stand. Bets
on 2 or 3 balls will only be void if matched after the tee time of
the relevant 2 or 3 ball.
‘Victory Margin’ markets will be settled on the official
tournament result NOT including any playoff.
For ‘3 Balls’ or ‘2 Balls’ markets, all bets on these markets
will stand irrespective of whether the players play in the
same group or pairing as each other.
Tournament match betting (i.e. 72 hole match bets)
If a player withdraws without playing a stroke,
all bets on the relevant market will be void.
If all players fail to complete a particular round
for any reason, the winner is the player with the
lowest total score after the previous round.
If a player is disqualified or withdraws during any round,
he/she will be settled as a loser providing at least one
other player completes that round.
Should all players fail to complete the first round,
then all bets will be void.
If a player withdraws without playing a stroke in that
round all bets on the relevant market will be void.
If one player fails to complete a round for any reason other
than a withdrawal or disqualification then all bets will be
void except for those on markets which have been unconditionally
determined.
Any player withdrawing or being disqualified having played a
stroke in that round will be settled as a loser providing at
least one other player completes that round.
Should all players fail to complete the round
then all bets will be void.
Strokeplay hole-by-hole markets (i.e. performance of a
named player on a given hole)
Should a hole not be completed for any reason all bets
on that hole will be void unless the market has been
unconditionally determined.
Markets are settled on completion of the hole and any
subsequent penalties or disqualification will not be
taken into account.
Matchplay hole-by-hole markets (i.e. performance of players
against each other on a given hole)
With the exception of a player or team conceding a hole
(where they are deemed a loser), if a hole is not completed
by any player or team (other than for withdrawal or
disqualification) all bets on that hole will be void
unless the market has been unconditionally determined.
Any player or team withdrawing or being disqualified having
played a stroke on that hole will be settled as a loser
providing at least one other player completes that hole.
If any player or team does not play a stroke on a
hole all bets will be void.
Markets are settled on completion of the hole and any
subsequent penalties or disqualification will not be
taken into account.
Individual matchplay markets
For all individual matchplay markets (e.g. individual matches in
the WGC Match Play or Ryder Cup) if, after 18 holes,
the match is tied then:
Any player or team withdrawing or being disqualified
having played a stroke on that hole will be settled as
a loser providing at least one other player completes
that hole.
if the tournament allows for sudden death or playoff hole(s),
then the market will be settled on the result of the sudden
death or playoff hole(s); and
if the tournament allows for halved matches, then the
market will be settled as a “half”.
Hockey
Overtime does not count unless stated otherwise.
If 55 minutes is not completed then all bets will be
void, except those that have been unconditionally
determined. If an official result is declared all
bets will stand.
Hockey (General)
These rules apply any NHL sanctioned competition.
All settlements are based on results and statistics
provided by the relevant league’s governing body (www.nhl.com).
Games must go 55 minutes for bets to stand. In the event a game
is suspended prior to the 55th minute of play, bets will be void
unless the result of a market has been clearly determined during
the normal course of play.
Overtime (including any subsequent shootout) counts for all markets
unless stated otherwise.
In the event of a shootout, the winning team will be
credited with one goal. This counts for all markets where
applicable.
All Outright markets include playoffs where applicable.
Overview of Specific Markets (NHL Hockey)
Moneyline/Puck Line/Total Goals/Alternates – Includes overtime
and any subsequent shootout for settlement purposes. In the event
of the total being the exact index quoted, bets will result
in a push.
60 Minute Markets – Where indicated 60 minute markets exclude
overtime and shootout goals.
65 minute Markets - Inclusive of all overtime and shootout
goals where applicable.
Period Markets – Settled on the exact score of the specified
period. For settlement purposes the 3rd period does not include
any overtime played. Dead heat rules apply to the Highest
Scoring Period market.
Double Result – Settled on the score of the game at the end
of the 1st and 3rd Periods.
Race to xth Goal – The winner will be the team to achieve the
number of specified goals first. Should neither team reach the
target, pre-match bets will be void. This market includes
Over-time. It does not include Shootout.
Number of Goals/Total Goals Odd/Even - Includes overtime
(and any subsequent shootout) for settlement purposes.
Number of Home/Away Goals – Includes overtime for
settlement purposes.
Team to Score xth Goal - The winner will be the team to
score the specified goal number first. This market includes
Overtime but does not include Shootouts.
1st team to score market - The winner will be the team to
score the first goal. This market includes Overtime but does
not include Shootouts. If the game goes to a shootout and no
goal has been scored, bets on this market will be void.
All markets are subject to their respective pre-match rules
for the purposes of Live Betting.
Player Props
Overtime counts for all player proposition markets.
Players must appear on the ice during play for bets to stand.
Only goals scored in regulation or overtime count for
settlement purposes. Shootout goals do not apply.
Anytime/First Goalscorers - For the purpose of settlement all
skaters who are dressed to play are considered runners. In the
event a player does not dress for a game, bets will be void. Only
goals scored in regulation or overtime count for settlement
purposes. Shootout goals do not apply for settlement.
Player Total Points - All bets are settled based on player
total number of goals plus assists. All totals are inclusive
of overtime. If one of the players does not see any game time,
then all bets on that market will be void.
Should a match be abandoned, all markets will be voided unless
the outcome has been unequivocally decided.
All Outright markets include playoffs where applicable.
Player Total Points - All bets are settled based on player total
number of goals plus assists. All totals are inclusive of overtime.
If one of the players does not see any game time, then all bets
on that market will be void.
Motorsports (NASCAR)
Motorsports – General Rules
The start of the race is the signal to
commence the warm up lap if a driver is not
on the grid or ready to start from the pit
lane when the signal is given we will void
all bets on the selection.
If a race is abandoned and no presentation
position or official result is declared all
bets on that race will be void except for
bets on any markets which have been
unconditionally determined.
Bets will be settled on the result of the
podium presentation regardless of any
subsequent disqualifications.
If the scheduled venue is changed after a
bet is placed, all bets will be void.
On "head-to-head" bets (i.e. match bets) the
driver/rider who finishes ahead or completes
the most number of laps is deemed to be the
winner, both drivers must start.
In any case where there is no podium
presentation, but the market states that
settlement of the relevant market will be
based on the result at the time of the
podium presentation, then the market will be
settled on the official result of the
relevant governing body regardless of any
subsequent disqualification or amendment to
the result (except if an amendment is
announced within 24 hours of the initial
settlement of the relevant market in order
to correct an error in reporting the
result).
In the event of a driver switching race
teams during race week, or a driver not
originally listed entering the field, all
bets taken prior to these changes being
factored into the betting will be re-settled
at the correct price taking into account the
team/car change.
NASCAR
Race Betting
The Field includes any driver who is
not listed
Any drivers who do not qualify for
the race will be deemed no action
The race must be run within one week
of the scheduled off time for there
to be action
The podium presentation will count
as the result and any subsequent
inquiries will not affect settlement
of bets
Race Driver Matchups
All match-ups will be settled as per
the official NASCAR result. If one
driver fails to complete the race
then the other driver will be
declared the winner. Where both
drivers fail to complete the race
then the number of full laps
completed will determine the result.
In the event of both drivers failing
to complete on the same lap, then
the official placing as assigned by
the official NASCAR result.
Both drivers must start the race
(e.g. cross the start line) for bets
to be action. If any driver is
replaced before the start of the
race then all match-ups will be
void.
Race Props
Race props will be settled on
official NASCAR results (e.g.
cautions, caution laps, lead
changes, number of leaders, winning
car etc.). If a race is shortened
and no official results are posted
then all bets will be deemed no
action.
Futures
All prop futures are deemed action when
drivers qualify for at least 27 races.
Outright Drivers Championship will be deemed
as action when driver has qualified for at
least 27 races.
Soccer
Unless otherwise stated, all bets on soccer markets
apply to 90 minutes of play according to the match
officials, plus any added injury or stoppage time.
However extra-time and penalty shoot-outs are not
included. The only exceptions are for: matches that
are scheduled for a lesser duration (e.g. 60, 70, 80
or 120 minutes) as agreed by the laws of the
competition in which they are competing or agreed by
both sides prior to kick-off. In such cases, if the
match is played in the traditional format of two
halves, all bets will be settled at the end of the
agreed game length which includes time added on by
the referee for stoppages (whether the game length
is advertised by the FanDuel Sportsbook or not). If the
game is played in an unusual format (e.g. 3 or 4
periods) then all half-time markets will be voided
but all other markets will be settled on the basis
of the score at the end of the match (including any
time added on by the referee for stoppages).
For ‘Extra-Time’ markets, bets apply to 30 minutes
of play according to the match officials, plus any
added injury or stoppage time. However extra-time
and penalty shoot-outs are not included. In
‘Extra-Time’ markets, bets apply to the result
during the extra-time period only. For the purposes
of this market the score shall be deemed to be 0-0
at the start of the extra-time period.
In circumstances where over 90% of the scheduled
match time has been completed and the referee ends
the match before the allotted time has elapsed then
we will use that result for the settlement of all
bets placed on the game. Otherwise, if a match
starts but is later abandoned or postponed and
the FanDuel Sportsbook believes that the match will not
have been completed by 23:59 (local time) on its
scheduled start date, then all markets, with the
exception of any unconditionally determined markets,
will be void unless the FanDuel Sportsbook has knowledge
that the match has been rescheduled to be played
within three days of its original start date. If
the FanDuel Sportsbook does have knowledge that the game
will be played within three days and the game is
played within three days, then all bets will stand
except if the match is restarted from the beginning.
If the match is restarted from the beginning then
all bets matched before the market went in-play will
stand, but any bets placed in-play will be void,
except for any bets placed in-play on markets which
have been unconditionally determined, which will
stand.
If a match has not started (or if the FanDuel Sportsbook
believes that a match will not have started) by
23:59 (local time) on its scheduled start date, then
all bets will be void unless the FanDuel Sportsbook has
knowledge that the match has been rescheduled to be
played within three days of its original start date.
In the case of ambiguity over the official result
from match officials, the outcome will be determined
by the FanDuel Sportsbook (acting reasonably) using
information from independent sources.
If an official fixture lists different team details
to those listed on the FanDuel Sportsbook website
(for example, the team name, reserves, age group,
gender, etc.), then all bets matched on the affected
markets will be void. In all other cases, bets will
stand (including instances where a team name is
listed without specifying the term 'XI' in the
name).
To the extent that a video assistant referee is
consulted, the event which led to the referral will,
for the purposes of these rules, be deemed to have
occurred at the actual time of its occurrence
(rather than the time on which the relevant
referral, or decision, was made).
Where we have settled a bet and, due to a subsequent
video assistant referee (VAR) decision, it becomes apparent that such
settlement was inaccurate, we reserve the right to
reverse such settlement (provided that the VAR
decision occurred prior to the conclusion of the
match or other timeframe relating to the bet).
Bets which are placed between the occurrence of an
incident which leads to a VAR review and the related
VAR decision will be deemed void unless: (i) the VAR
review (and subsequent decision) did not ultimately
alter the decision made by the on-field officials or
(ii) the VAR review (and subsequent decision)
altered the decision made by the on-field officials
but did not have any material influence on the
bet(s) in question. All bets which were not
materially influenced by the VAR review (and
subsequent decision) will stand.
In order to eliminate any doubt, we will consider
the VAR as having been used if this is understood
from the referee's gestures (e.g. hand gestures or
stopping the match to review the incident
themselves) and/or VAR usage is confirmed by the
match report issued by the official governing body
who is ultimately responsible for oversight of the
applicable match. In cases where it is unclear
whether the VAR has been used due to missing TV
coverage and/or conflicting reports, the Sportsbook will
settle the bets based on the information acquired
from feed providers and generally reputable online
sources (acting reasonably).
There is a small possibility that we will
inadvertently offer soccer bets in respect of which
it is impossible for the outcome to occur (for
example, we continue to offer bets on a player to be
the first goal scorer in a match after that player
has been substituted). While we have implemented
systems which aim to prevent this from occurring, in
the small number of circumstances where it does, we
will void the bets in question (and return the
relevant stakes to customers accordingly).
Whoscored.com will be used to determine the
settlement of any bets which are placed on: (i) a
given player to achieve a certain number of shots or
shots on target, (ii) the total number of offsides
awarded in a match or against a particular team,
(iii) the total number of shots on target achieved
by both sides, or either side, in a match or (iv)
the total number of tackles made by either team in a
match.
If a team is disqualified, thrown out or otherwise
removed from a league before the relevant season has
started then all bets involving that team will be
made void.
'Shirt numbers' bets will refer to the shirt number
allocated at the start of the match. 'Shirt numbers'
bets will include own-goal scorers. Any player whose
shirt bears no number will be allocated the number
12.
For 'time of first goal' bets (e.g. "First Goal
Odds" markets), the first half is deemed to last 45
minutes, regardless of stoppage time. Also for these
markets, please note that the "0 - 10 Minutes"
selection covers the first 10 minutes of the match.
In other words, it runs from 0:00 until just before
the clock hits 10:00. The "11 – 20 Minutes"
selection runs from 10:00 until just before the
clock hits 20:00. The same principle applies to each
of the other selections in this market.
For MLS Man of the Match markets, the market will
be settled based on the official ‘Man of the Match’
as determined by MLS. If MLS fail to declare an
official Man of the Match for any reason, all bets
will be void.
Man of the match bets will also be settled in
accordance to who the broadcaster names during the
program. In the case of games on these channels,
if no player is named during the program then all
bets will be voided. The player must be specifically
named as the man of the match and not just simply
referred to as the man of the match by one of the pundits.
Any player who takes the field for any part of a
match will be deemed as a runner for settlement
purposes. Only players not in the squad or unused
substitutes will be deemed non-runners.
Anytime Score markets; If one or more of the players
do not participate in the game, then they will be
deemed non-runners and the original price will be
reduced by the price of the said player(s), and
settled according to the performance of the
remaining selection(s). Players will be deemed a
participant in the listed market should they enter
the game at any point in 90 minutes play plus injury
time.
For First/Last Goalscorer markets:
All bets placed on players that do not take
part in the match will be void. Bets placed
on players who take the pitch after the
first goal is scored will be voided for
First Goalscorer purposes. Players will be
deemed a participant for Last Goalscorer and
Anytime Scorer markets should they enter the
game at any point in 90 minutes play plus
injury time.
Own goals do not count and will be ignored
for settlement purposes. Effort will be made
to quote all participants but that will not
discount a player that is not quoted from
being settled a winner. Bets will only apply
to 90 minutes play plus injury time.
The following markets will also follow the
rules applied to Anytime Scorer betting
above:
To Score 2 or More
To Score A Hat-trick
First Team Goalscorer
To Score And Win
To Score First Or Second
To Score First and Second
To Score in First Half
To Score in Second Half
To Score in Both Halves
To Score and be Carded
First Scorer and Anytime Carded
First Scorer and First Carded
To Score in First 20 Minutes
To Score in Last 20 Minutes
To Score in First 20 Minutes
To Score in Last 20 Minutes
For ‘Tournament Hat-trick’ markets, extra-time is
included, however penalty shoot-outs and own goals
are not included. In the event of any dispute as to
who has scored any goal we will follow the decision
made by the relevant governing body.
For Scorecast markets:
Scorecasts are defined as First Player to
Score / Correct Score Doubles.
Players either not taking part in the game
or taking part after a goal has been scored
will cause a Scorecast bet to revert to a
single on the correct score market at the
relevant odds offered at kick-off. Should
the initial goal (or goals) be own goals
then bets on the subsequent Scorer / Correct
Score Double will be deemed winners. If the
only goals scored in the match are own goals
then bets will be settled as singles on the
Correct Score market at the relevant odds
offered at kick-off. Should a match be
abandoned after a goal has been scored then
all bets will be settled as singles on the
First Goalscorer market at the relevant odds
offered at kick-off.
For Wincast markets:
Wincasts are defined as First Player to
Score / Team to Win Doubles.
Should a player not have taken the field by
the time the first goal has been scored then
bets will be settled as singles on the Match
Odds market at the relevant odds offered at
kick-off.
Should the initial goal (or goals) be own
goals then bets on the subsequent Scorer /
Result Double will be deemed winners.
For 'Top Goalscorer' markets:
all bets stand irrespective of whether or
not the player takes any part in the
relevant league, tournament or competition.
If there is any dispute as to who has scored
a particular goal, we will follow the
decision made by the relevant governing
body.
only the goals scored in the relevant
league, tournament or competition count. For
example, if a player joins a club mid-season
any goals scored in a different league will
not count. However goals scored for a
different club in the same league will
count. Own goals will not count.
any goals scored in Play-Off matches will
not count.
goals scored in extra-time are included,
however goals scored in penalty shoot-outs
are not included.
'Mythical Match' markets:
"Mythical Match” bets are offered on the
highest number of goals, corners or yellow
cards (as applicable) achieved by, or
awarded to, two teams who are playing in
different matches. For example, where
matches are due to occur between Team A and
Team B (on the one hand) and Team C and Team
D (on the other), we might offer a Mythical
Match Market on whether, within those
matches, Team A scores more goals, or is
awarded more corners or yellow cards, than
Team C (even though those teams are playing
in separate matches).
If both teams score the same number of
goals, achieve the same number of corners or
are awarded the same number of yellow cards
(as applicable), the draw is the winning
selection.
The respective next fixtures of both teams
will be displayed on the official league website.
If a team’s next fixture is played on a
different day from that displayed on the official league
website, all Mythical Match bets involving
such team will be void.
Each relevant team’s applicable fixture must
be completed and have its result upheld by
the competition’s official governing body
(e.g. the FA Premier League or FIFA) in
order for mythical match bets between those
teams to stand.
In the case of a fixture not starting or
being shortened due to external factors
(e.g. unplayable conditions, security
concerns, technical faults) all mythical
match bets involving either of the two
competing teams will be void.
If a match official shortens a match for any
reason (e.g. foul play) all mythical match
bets involving either of the two competing
teams will be void.
'Shots on Target' markets:
for any bets involving a given player to
achieve a number of shots on target, the
final determination of whoscored.com will be
used to determine the number of shots on
target which the relevant player achieved.
all shots on target bets are settled on the
basis of 90 minutes’ play (plus injury time)
unless otherwise stated.
In markets which relate to the number of incidents
to occur, such as 'number of corners', these will be
determined on the basis of the number taken, rather
than awarded. This will also apply to incidents
where time is a consideration.
“Team Multi Corner” markets are those which are
offered on the number of first half team corners
multiplied by the number of second half team
corners.
For markets that relate to the number of bookings
given, the number of corners taken, any goalscorer
or the time of a particular goal, the result will be
determined by the FanDuel Sportsbook (acting reasonably)
using information from independent sources. In such
cases, if any new information comes into the public
domain within 72 hours of settlement, then the FanDuel
Sportsbook shall (acting reasonably) determine
either:
whether the market should be reinstated or
resettled in light of this new information;
or
to wait for further information before
deciding whether to reinstate or resettle
the market. Except where the FanDuel Sportsbook
has announced that it is waiting for further
information, any information that comes into
the public domain more than 72 hours after a
market has been settled shall not be
considered by the FanDuel Sportsbook (regardless
of whether or not such information may have
led to a different result).
For Bookings markets the following points system
will be used:
Yellow card – 10pts
Red card – 25pts
Maximum points awarded per player – 35pts
Two yellow cards leading to an automatic red
will score as one yellow and one red card
For Bookings markets, cards shown to non-players do
not count. Cards will only count that are shown to
players after they take the pitch for the first time
and before they leave the pitch for the final time.
For ‘Shown a Card’ markets, the player does not need
to play the full match and bets will stand if the
player plays any part in the match. Bets will be
void on any player that does not play any part in
the match. In any dispute over whether or not a card
was shown, the FanDuel Sportsbook will settle the market
when the ruling body has given its verdict.
Subsequent appeals or rulings will not be
considered. Cards will only count which are shown to
players after they take the pitch for the first time
and before they leave the pitch for the final time.
For ‘Player Carded’ markets, all bets placed on
players that do not take part in the match will be
void. Players will be deemed a participant for
Player Carded markets should they enter the game at
any point in 90 minutes play plus injury time. In
any dispute over whether or not a card was shown,
the FanDuel Sportsbook will settle the market when the
ruling body has given its verdict. Subsequent
appeals or rulings will not be considered.
If a team is relegated from a league because, at the
end of a season, it has finished within the
relegation positions which are relevant to that
league (e.g. usually any of the bottom three league
positions), bets on that team to be relegated will
be settled as winning bets. If a team is otherwise
disqualified, thrown out or removed from a league
(e.g. in circumstances other than those where it has
finished the season within the relevant relegation
positions): (i) if such team is disqualified, thrown
out or removed from the league before the relevant
season has started, all bets on the affected market
will be void (and a new market will subsequently be
loaded) and (ii) if such team is disqualified,
thrown out or removed from the league after the
relevant season has started (or a determination is
made by the applicable governing body, during the
season, that the team will be thrown out or removed
from the league following the season’s conclusion),
all bets on the affected team will be void. For the
avoidance of doubt, if a points deduction is imposed
on a team such that it finishes the season within
the relegation places which are relevant to the
applicable league, bets on that team to be relegated
will be settled as winning bets.
For ‘Rock Bottom’ markets, all teams must complete
all their league fixtures for bets to stand. If one
or more teams do not complete all their fixtures for
any reason this market will be void. Any fixture
that is abandoned, but an official result is
awarded, will be classified as a completed fixture,
and bets on this market will stand. Any subsequent
amendments to league tables after all games have
been completed will not affect settlement of this
market.
For Handicap Win and Handicap Bottom markets, goal
difference does not count.
For Team Scoring Most Goals, Team Conceding Most
Goals, Team Shown Most Cards, Total Tournament
Goals, Team Top Goalscorer, Total Tournament
Hat-tricks and City With Most Goals markets,
extra-time is included, however penalty shoot-outs
are not included.
For Team Shown Most Cards markets, only one card
will count for a second bookable offence. If a
yellow card shown is immediately followed by a red
card shown the total number of cards shown will
count as one. Therefore the maximum number of cards
issued to any one player in a match will be two.
For Player to Score a Goal, Player to Miss a Penalty
and Player to Be Sent Off markets in respect of a
particular tournament all bets will STAND
irrespective of whether or not the player takes part
during this tournament. Extra-time is included for
such markets, however penalty shoot-outs are only
included for Player to Miss a Penalty market and not
for the other two. In the event of any dispute as to
who has scored any goal we will follow the decision
made by the relevant governing body.
For “next goalscorer markets”, “first, second, third
etc goalscorer markets” or any other market relating
to a particular specified goalscorer (including
“player to score a goal markets”), own goals will
not be taken into account. Should the 9nth(next)
goal be an own goal then bets on the subsequent
Scorer will be deemed winners. The active goalscorer
market will always be representative of the next
goal to be scored in the game regardless of the
previous goal being an own goal.
For Goalscorer Match Bets markets, the market will
be settled on the player who scores the most goals
in their respective games out of the players listed
(the listed players may or may not be playing in the
same game). The ‘tie’ will be the winning selection
should both players score the same number of goals
or both players not score. Both players must start
(but need not finish) their respective games for
bets to stand. Own goals will not count.
For ‘Anytime Correct Score’ markets: This market
offers betting on the chosen selection being the
score at any time within 90 minutes of the match
plus any injury time added. Where a match is 0-0 at
the end of 90 minutes plus any injury time added,
all selections will be losers. Extra time does not
count.
For ‘Extra Time Correct Score’ markets – this market
applies to the result during the extra time period
only. For the purposes of this market, the score
shall be deemed 0-0 at the start of the extra time
period.
For ‘10 Minute Markets’:-
“Goal Scored X – Y” markets are defined as
betting on whether there will be a goal
scored by one of the teams within the time
period X – Y of the event’s match clock.
“Corner Awarded X – Y” markets are defined
as betting on whether there will be a corner
awarded to one of the teams within the time
period X – Y of the event’s match clock.
“Card Shown X – Y” markets are defined as
betting on whether there will be a yellow or
red card shown to a player within the time
period X – Y of the event’s match clock.
For all Monthly Premier League Markets:
The FanDuel Sportsbook will use the standard
Barclays Premier League competition format
adjusted to treat each month as a separate
competition beginning the 1st of the
relevant month and ending at the final
whistle of the final match of that month
(“Month End”).
On the 1st of every month, each premier
league team is deemed to have no points
accrued, goals scored or goals conceded.
Each Monthly Premier League Market, will be
determined using the following points rules:
Teams receive three points for a win
One point for a draw
No points are awarded for a loss
Teams will be ranked by total
points, then goal difference and
then goals scored
If after this there is still a tie
between teams the Dead Heat Rule
will apply.
Any postponed or rescheduled games will be
included in the monthly market in which they
are played and not the month in which they
were originally scheduled. Bets will not be
voided on any selection affected by any
postponed or rescheduled games.
If the result of an abandoned or forfeited
match is determined by the Premier League
governing body, the FanDuel Sportsbook will
follow that result provided always that the
result is determined before Month End,
otherwise the FanDuel Sportsbook will settle the
Monthly Premier League Market based on the
result as known at Month End (including by
allotted 0 points to both teams if the
result is unknown).
Except for the reversal of match results in
accordance with the rule above, any points
deductions issued by the Premier League
governing body (for example for teams going
into administration) will not be taken into
account by the FanDuel Sportsbook in the Monthly
Premier League Market.
Quickbet’ markets:
Settlement in all cases will use the time of
the event supplied to us by our data
provider (such data provider to be selected
by us at our absolute discretion from time
to time).
If none of the stated outcomes occur during
the stated period, all bets will be settled
as losing bets.
For the ‘goal’ selection, a goal will be
deemed to have been scored the moment the
ball completely crosses the goal-line within
the confines of the goal posts, provided
that the referee ultimately awards the goal.
For example, if the ball completely crosses
the goal-line but the goal is not awarded
because, for example a foul occurred before
the ball crossed the line or because the
referee did not believe that the ball did
cross the line, then a goal will not be
deemed to have been scored. Own goals scored
will count towards settlement of this
market.
For the ‘free kick’ selection, a free-kick
will be deemed to have been awarded the
moment the referee and or assistant referee
signal any of the following: A direct
free-kick following a foul, an indirect
free-kick following a foul or offside
offence but not a penalty kick, corner or
drop ball.
For the ‘corner’ selection, a corner will be
deemed to have been awarded the moment the
referee and or assistant referee signal for
the award of a corner.
For the ‘goal kick’ selection, a goal kick
is awarded and timed according to when it
was indicated by the referee and/or
assistant referees. A kick out from the
hands of the goalkeeper or a free kick taken
by the goalkeeper is not a goal-kick.
For the ‘throw in’ selection, a throw in
will be deemed to have been awarded the
moment the referee and or assistant referee
signal the award of the throw in.
For markets where “hit the woodwork is
offered”, this will be defined as the ball
making contact with any part of the posts or
crossbar from an attempt on the opponent's
goal during active play. Shots that hit the
woodwork on their way into the goal will
count.
For ‘Exactacca” markets, all bets are for 90
minutes only, extra time and penalties will
not count. If a player at any stage
participates in the game he/she will be deemed
a runner in the market. If a player does not
participate, relevant selections will be
void, and the bets settled at the combined
price of the remaining selections.
First & Anytime assist markets:
Settlement of this market will be
taken from www.statbunker.com.
Where www.statbunker.com do not
offer a result for the assist of the
1st goal then the betting will apply
for the 2nd goal and continue on to
the 3rd goal, etc. (until an assist is
awarded for a goal).
Own goals can count for settlement
purposes where the preceding touch
was by a member of the attacking
team.
If a player wins a penalty or a free
kick that leads to a goal, it does
not count as an assist.
Bets taken on the first assist will
be void if the player on whom a bet
is placed does not take part in the
game or if he or she comes on after
the first goal is scored (and where
an assist is awarded for that goal).
If a player enters the field of play
after the first goal is scored (and
where an assist is awarded for that
goal), the bet will be voided. If a
player is sent off or substituted
before the first goal is scored (and
where an assist is awarded for that
goal) bets on that selection will be
settled as losing bets.
Tennis
For match betting markets, if a player or pairing retires in an
ATP/WTA/Challenger Tour/Grand Slam/Davis Cup/Fed Cup/Hopman Cup
match, the player or pairing progressing to the next round (or
winning the tournament in the case of a final) will be deemed
the winner (unless the player/pairing retires before the conclusion
of the first set, in which circumstances match bets shall be voided).
Bets on all other tournaments or matches (such as exhibition matches)
and bets on other markets (e.g. other than match betting markets) will
be voided where a player or pairing retires (regardless of whether the
retirement occurs during or following the first set) unless, in the case
of bets on other markets, the outcome of the bet had been unequivocally
determined prior to the time of the retirement (in which case, the bet
shall stand and shall be settled accordingly).
When a player or pairing from any match is disqualified before the
conclusion of the match, for the purpose of the settlement of all
markets, the player/pairing progressing to the next round (or winning
the tournament in the case of a final) will be deemed the winner and
that player or pairing will also be deemed to have won all
points/games/sets which would have followed the disqualification until
the conclusion of the match.
All tennis bets (including any specials or statistics-based bets) will
be settled in accordance with the official website of each tournament's
governing body. Please note that some tennis matches will have differing
match formats (e.g. 4 Game Sets, Championship Tie Break etc). It is solely
the customer’s responsibility to understand the formatting of a match
before placing a bet. The Sportsbook will not be liable for any erroneous
bets made under the assumption that a match would use a certain format.
In the case of any settlement disputes, The Sportsbook’s decision is final.
In the event of a change in the number of sets (or games per set) to be
played, bets for match betting markets and “To Win First Set” markets
will stand (except where the number of sets is reduced to one from a
higher number of sets, in which case such markets will be voided).
All other markets will be void. Where the format of the final set
is changed (e.g. the number of games to be played in that set is
changed) but the number of sets to be played remains the same,
bets for match betting markets will stand.
In the event of a tennis event not taking place or if a player
is given a walkover, bets on the event are deemed void (in this
context, “event” refers to a single match-up between players,
rather than the tournament itself).
In the event of a change to any of the following,
all bets will stand:
a change in court type (indoor to outdoor or
vice versa)
a change of playing surface (either before
or during a match)
a change of venue
a change to the scheduling which affects the
time or date of a match.
Where a player, pairing or team does not participate
in a tournament (e.g. they are withdrawn prior to
the start of their first match), all bets (including
outright, quarter or special bets) involving that
player, pairing or team will be voided and stakes
will be refunded accordingly.
A tournament must be completed in full for all
markets relating to the outcome to stand. This
includes: Name The Finalists, To Reach/Not to Reach
Xth Round, Big Guns, Stage of Elimination or any
tournament specials. For the Stage of Elimination
and Not to Reach the Final markets, a player must
play at least one point during the tournament for
bets to stand.
Total Games/Point Spread (Handicap) related markets: For the
purposes of such markets, a tie-break is counted as
one game. Forfeited points or games will count for
final settlement purposes.
Champions Tie Breaks: In some competitions, matches
that reach one set all are decided by a Champions
tie-break.
If a match is decided by a Champions
tie-break then the Champions tie-break will
be considered to be the third set.
Where, for a match involving a champions’
tie break, we erroneously accept bets on the
winner of a specified game in the final set,
on the total number of games in such set or
on handicap markets relating to such set (or
similar), the bets in question will be void.
For the purpose of bets taken relating to
Total Games market or Game Handicaps market
for the match, the champions tie-break will
be considered to be one game.
A Champions tie-break will not count towards
any 'Will there be a Tie-Break' markets and
will not be treated as a tie-break for any
markets involving the occurrence of a number
of tie-breaks.
Game or Point related markets: If the wrong player
has been set as the server for any individual game
(Current or Next Game) then all markets relating to
the outcome of that specific game will be void,
regardless of the result. In the event of a game not
being completed, all bets on the game will be void
with the exception of Game to Deuce if the result
has already been determined.
Games / Alternative Games / Exact Games Won Margin:
These markets are resulted on the absolute
difference in total games won by player A and total
games won by player B. For example, if Player A wins
17 games and Player B wins 19 games during the
match, the market will be settled based on the
absolute difference (which is 2).
Aces / Double Fault related markets: The match must
be completed for bets to stand, except in the case
of the first ace or first double fault markets.
These markets will be settled on the basis of
official scoring providers or official tournament
websites (and in the event of any discrepancies
between data of official scoring providers and that
of tournament websites, the data of tournament
websites will take precedence). Notwithstanding the
foregoing, for ace/double fault related markets:
ATP and WTA matches will be settled on the basis of
data from the applicable league data provider and the
tournament websites of ATP/WTA (and, in the event of
any discrepancy, the data of the tournament websites
of the ATP/WTA, as applicable, will take precedence).
Where a handicap is attributed to an entire market
(e.g. the market is entitled “To Win - 1.5 sets)”
and there is no handicap attributed to any
individual selection within that market, the
relevant handicap will be applied to each first
named selection. For example, if a market is
entitled “To Win – 1.5 sets” and one of the
selections within the market is “Federer V Nadal”,
if the final score of the match is “Federer 3 sets,
Nadal 2 sets”, that selection will be settled as if
it the final score had been “Federer 1.5 sets, Nadal
2 sets” (e.g. any bets on Federer will be settled as
losing bets and any bets on Nadal will be settled as
winning bets). Unless otherwise stated in the
name/heading of a market or selection,
totals/handicaps apply to the overall match (rather
than to sets or games).
Part C - Specific Terms and Conditions for FanDuel Casino
Your use of the “Casino” portion of the Services and/or your playing
any game thereon (each a “Game”) means that you accept these
additional terms and conditions (these “terms”) which are legally
binding and made part of the Terms. Further, you acknowledge and
agree to be bound by any additional rules which appear within a
Game, including within a Game’s “Help” or “Game Info” tabs
(“Rules”), including rules relating to minimum/maximum bets, maximum
payouts, jackpots, disconnections and system malfunctions. The Rules
may also contain instructions on how to play and the
return-to-player (“RTP”). Please familiarize yourself with these
terms and the Rules before you use the Casino or play a Game. You
understand that you may lose money when playing the Games and accept
that you are fully responsible for any such loss. You accept that
under no circumstances will any amounts lost by you be recoverable
from us or our vendors, licensors, suppliers, or MCC.
Random Number Generator
You fully accept and agree that random number generator
(“RNG”) software will determine all outcomes of Games on the
Casino. In the event of a discrepancy between the results
displayed on your Device and a Game’s records on our server,
our records shall be regarded as definitive.
Errors
In the event of systems or communications errors relating to
the generation of any result, bet settlement or any other
element of a Game, we will not be liable to you as a result
of any such errors and we reserve the right to void all
related bets and plays on the Game in question,
subject to regulatory approval.
Disconnection, Misuse and Malfunction
We, our affiliates, agents and licensors accept no
responsibility and will not be liable for any loss
resulting from delays or interruptions to play due to
failure, breakdown, malfunction, interruption of or
disconnection from the games server or any other causes
over which we or they have no control.
Misuse or system malfunction voids all bets, plays and
pays.
For all Games other than Live Dealer Table Games, which
are subject to the Live Dealer Terms and Conditions set
forth below, in the case of disconnection during a game
in which there are still active bets of real currency,
wagers that remain pending for 30 days or more will be
cancelled and returned to you by no later than the fifth
business day of the second subsequent calendar month
following the calendar month in which the wager became
pending. For example, wagers remaining in a pending
state in the month of September will be cancelled and
returned to you by no later than the fifth business day
of November.
Compliance with Laws
The Casino and Games thereon may only be used for lawful
purposes and in a lawful manner. You agree to comply with
all applicable laws, statutes and regulations regarding
Games and any bets placed on or via Games or the Casino. We
reserve the right to cooperate with law enforcement and
other regulatory authorities, in investigating claims of
illegal activity on the Casino.
General
Where applicable, maximum payouts will be indicated to
you in the Rules or elsewhere on the Services.
Promotions and tournaments on the Casino will have their
own individual terms and conditions which will govern
your participation in the relevant promotion/tournament.
Where you are credited with an amount to your Account
pursuant to a promotional campaign or competition,
unless specified to the contrary within the terms of
such promotion or competition, the credited funds may
only be used as bonus funds to play Games and cannot be
withdrawn as cash. We reserve the right to reclaim bonus
amounts credited to your Account if you attempt to
withdraw them from your Account. By accepting any prize
(including a jackpot) and/or winnings as part of a
promotion on the Casino, you agree that you will not
unreasonably withhold your consent to the use of your
name (without compensation) for advertising and
promotional purposes.
We may, at our sole discretion and without any
requirement to give reasons, exclude any customer from
our services generally and/or from receiving selected
promotions and offers introduced by us from time to
time.
We reserve the right to refuse or limit any bets or
bonuses (for example by setting minimum and maximum
amounts which will be set out in Rules, or by setting
wagering requirements), or change such limits, at our
sole discretion for any reason whatsoever without any
obligation to provide you with notice.
We reserve the right to suspend, discontinue, modify,
remove or add to the Casino and/or any Game at our
discretion with immediate effect and without any
obligation to provide you with notice and we will not be
liable as a result of any such action.
You shall not interfere, interrupt, attempt to interrupt
or attempt to manipulate the operations of the Services
or the Casino or the normal play of any of Games
thereon. In particular, you will not use or attempt to
use any artificial intelligence or player assistance
software but will play personally via the interfaces
provided by us only. If you become aware that the Casino
or any Game contains any error, you must inform our
Customer Service
and you agree not to take
advantage of any such error. We reserve the right to
recover any advantage that you may gain from any error,
as well as all costs and expenses in making such
recovery.
Your Account is personal to you. You shall not allow
others to use your Account or to accept any prize or
participate in any Game. Any person found to have
violated this clause will be liable for all losses on
the Account but will not be entitled to collect any
winnings. It is your responsibility to keep your
password private and secure and you are solely
responsible for the security of your Account information
and password. You are responsible for any unauthorized
use of your Account and/or password. In the event that a
third party places a bet or is thought to have placed a
bet from your Account, such bet shall be valid and
liability for losses on your Account will lie with you,
whether or not you were aware the third party
misappropriated your Account and password information.
You agree to notify us immediately if there is any
change to your Account information.
You will not post any unlawful, obscene, abusive,
defamatory, threatening or other offensive material on
the Services.
We reserve the right to moderate any chat on the Casino
and remove postings, including those which promote
competing services and those which are untrue,
derogatory or critical of us, the Services, the Casino
and/or a Game. In addition, you agree to observe and
abide by any specific chat rules that we may post on any
chat facility from time-to-time.
You understand that you risk losing money while using
the Casino and playing Games and that you use the Casino
and play Games at your sole risk.
Excluding the payment of valid bets, in no event shall
we be liable to you: (i) with respect to any and all
claims arising from or related to these Terms or the
Services, howsoever arising under contract, tort,
negligence, breach of statutory duty or in any other
cause of action, for damages exceeding the average
balance held in your account in the previous six (6)
months (or the term of the account in the case of
accounts open for less than six (6) months; or (ii) for
any consequential, indirect, incidental or special
damage or loss of any kind whatsoever; or loss of
business, profits, revenue, reputation, goodwill,
contracts, anticipated savings or opportunities; or loss
or damage arising from loss, damage or corruption of any
data, even if such losses are foreseeable or if we have
been notified of the possibility of same.
If any part of these Casino Terms and Conditions shall
be deemed unlawful, void or for any reason
unenforceable, then that provision shall be deemed to be
severable from these Casino Terms and Conditions and
shall not affect the validity and enforceability of any
of the remaining provisions of these Casino Terms and
Conditions.
These Casino Terms and Conditions, together with the
Online Gambling Terms and Conditions and the Rules (as
applicable) contain the entire agreement between you and
us relating to the Casino and the Games thereon.
Inactive Accounts
Accounts shall be deemed “Dormant” in the event that the
Account holder does not log in within a 3-year period.
Dormant Accounts will be opted out of all bonuses in
accordance with the applicable bonus terms. In accordance
with applicable regulations, unclaimed balances in Dormant
Accounts will be forfeited.
Part D – Master Offer and Promotions Terms
These “Master Offer and Promotions Terms” (“Master Promotional
Terms”) apply to all FanDuel Sportsbook and FanDuel Casino promotions (each, a
“Promotion”). Each promotion may have additional terms and/or
rules of participation (“Promotion Terms”), which will be posted
or otherwise made available to you at or near the place of the
Promotion announcement. The Promotion Term for each Promotion in
which you participate will be deemed incorporated into and form
a part of these Standard Promotional Terms. In the event of any
discrepancy or conflict between these Master Promotional Terms
and any Promotion Terms, then the specific Promotion Terms shall
govern and prevail. The Promotion Terms for each Promotion in
which you participate will be deemed incorporated into and form
a part of these Master Promotional Terms. It is your
responsibility to read the Promotion Terms to determine whether
or not your participation, registration, or entry in the
Promotion will be valid or restricted, and to determine your
participation requirements.
Eligibility: Each Promotion is open only to
individuals who at the time and date of entry are: (i) not
an Excluded Person (as such term is defined in Section 4.1
in Part A – Online Gambling Terms and Conditions); (ii)
Account (as such term is defined in Section 4.3 in Part A –
Online Gambling Terms and Conditions) holders; (iii)
physically located in the state of Michigan; (iv)
are twenty-one (21) years of age or older; and (v) meet any
eligibility requirements specifically set forth in the
Promotion Terms. Employees, officers and directors of BIU,
its parent company, and each of their respective affiliates,
subsidiaries, advertising and promotion agencies, retailers,
distributors, and each of such employees’, officers’ and
directors’ immediate family members and/or those living in
the same household (whether legally related or not) of each
are not eligible to participate in any Promotion or receive
the advertised Bonus (defined below). Additionally, BIU
reserves the right to refuse or otherwise restrict your
eligibility to participate in any Promotion for any reason,
in our sole discretion, including based on your wagering
patterns or wagering history or if you failed to take
advantage of any previous Promotions in good faith. Void
where prohibited by law. If BIU becomes aware of a
participant who, in the course of participating in a
Promotion, has become able to guarantee wins and/or profits
with no or only minimal risk, and/or benefits from a
Promotion by participating through more than one (1)
Account, and/or displays irregular or unusual playing or
betting patterns which BIU deems to be abusive, BIU may
elect to do any one or more of the following: (i) close the
customer’s Account(s); (ii) invalidate the transactions or
game play which was in contravention of this term; and/or
(iii) withhold the customer’s Bonus, including winnings from
such transactions or game play.
How to Qualify: To qualify for a Promotion, during
the offer period set forth in the Promotion Terms (the “
Promotion Period”), eligible individuals must visit
your Account and follow the instructions in the Promotion
Terms on how to participate. All Promotions are limited to
one (1) entry per person. To ensure that the Promotion is
limited to one (1) entry per person, we reserve the right to
only permit one (1) customer to participate from each
household address, IP address, email address, telephone
number, same payment account (e.g., debit or credit card,
etc.) or shared computer (e.g., public library or
workplace).
Multiple Accounts: Multiple entries in any Promotion
will not be accepted; neither will entries made in breach of
these Master Promotional Terms or the specific Promotion
Terms. BIU reserves the right to exclude any participant
from Promotions if BIU believes that a participant has tried
to enter a Promotion by using more than one username,
Account or is otherwise engaging in any fraudulent or
illegal activity (including participation that would be in
breach of the law in Michigan), whether or not that
participant would or might have won any Bonus but for such
activity. Where multiple entries/Accounts have been used,
BIU reserves the right to cancel these Accounts and withhold
payment of the Bonus or any other Promotion benefits.
Bonus: After you take the required action as
described in the Promotion Terms, you may qualify to receive
a bonus or reward (each a “Bonus”), as explained in
the Promotion Terms or in the advertising for the Promotion.
Whether you are entitled to receive your Bonus will be
determined by BIU in BIU’s sole and absolute discretion.
Unless otherwise set forth in the Promotion Terms, Bonus
recipient(s) will receive their Bonus within seven (7) days
from the end of the Promotion Period, which will be credited
to recipient’s Account. Bonus recipients will be solely
responsible for all federal, state, and local taxes, and for
any other fees or costs associated with the Bonus they
receive, regardless of whether the Bonus, in whole or in
part, is used. The Bonus value may be reported for tax
purposes as required by law. Limit one (1) Bonus per person.
Any Bonus issued and that is useable for a stated limited
time period shall be valid for a period of seven (7) days
from the date of issuance unless otherwise stated in the
specific Promotion Terms. Any remaining/unused Bonus at the
end of the stated period will be removed from the player’s
Account.
For any Bonuses awarded in the form of a physical prize,
prizes are non-transferable, with no cash redemptions,
equivalents or substitutions, except at BIU’s sole and
absolute discretion. All prize details not specified in
these Master Promotional Terms will be determined in
BIU’s sole and absolute discretion. Prize details and
availability are subject to change and prize provider’s
rules and restrictions, and in the event that BIU is
unable to provide the winner with his or her prize(s),
BIU may elect to provide winners with the approximate
value of such item in cash or award an alternate prize
of comparable or greater value. All prize(s) are awarded
“AS IS” and without warranty of any kind, express or
implied (including, without limitation, any implied
warranty of merchantability or fitness for a particular
purpose). The approximate retail value (“ARV”) of a
prize is based on available information provided to BIU
and the value of any prize awarded to a winner may be
reported for tax purposes as required by law. Unclaimed
prizes will be forfeited. Prizes, if legitimately
claimed, will be awarded. The BIU Parties (defined
below) are not responsible for and will not replace any
lost, mutilated or stolen prize(s) or any prize that is
undeliverable or does not reach the winner because of an
incorrect or changed address. If a winner does not
accept or use the entire prize, the unaccepted or unused
part of the prize will be forfeited and the BIU Parties
will have no further obligation with respect to that
prize or portion of the prize. No more than the stated
prizes will be awarded. The BIU Parties are not
responsible for and winner will not receive the
difference, in any, between the actual value of the
prizes at the time of award and the stated ARV in these
Official Rules or in any Promotion-related
correspondence or material.
Administration: The BIU Parties expressly reserve the
right to amend, suspend or terminate any Promotion at any
time without prior notice or consent. Administration of a
Promotion is at the sole discretion of the BIU Parties. Any
questions relating to eligibility, these Master Promotional
Terms and Conditions or any other questions concerning a
Promotion will be resolved at the sole discretion of the BIU
Parties and their decisions will be final and binding with
respect thereto. No groups, clubs, corporations, companies,
partnerships, or organizations may participate in any
Promotion or reproduce or distribute any portion of these
Master Promotional Terms to their members.
Publicity Release: Subject to applicable law,
participants irrevocably grant the BIU Parties and each of
their licensees, and its and their successors, assigns and
sub-licensees, the right and permission to use their name,
voice, likeness and/or biographical material for
advertising, promotional and/or publicity purposes in
connection with the Promotion, in all forms of media and by
all manners (now and hereafter known), and on and in
connection with related products, services, advertising and
promotional materials (now known or hereafter developed),
worldwide, in perpetuity, without any obligation, notice or
consideration except for the awarding of the Bonus to the
recipients.
Tampering with Any Promotion: The BIU Parties are not
responsible for the actions of entrants in connection with
the Promotion, including entrants’ attempts to circumvent
these Master Promotional Terms or otherwise interfere with
the administration, security, fairness, integrity or proper
conduct of a Promotion. Persons found tampering with or
abusing any aspect of a Promotion, or whom BIU believes to
be causing malfunction, error, disruption or damage may be
disqualified. Additionally, any attempt to cheat a
Promotion, as determined at the sole and absolute discretion
of BIU, may result in immediate disqualification of the
participant, as well as other possible consequences,
including disqualification from any and all existing and
future Promotions. ANY ATTEMPT BY A PERSON TO DAMAGE ANY
WEBSITE (INCLUDING ANY MOBILE APP) OR UNDERMINE THE
LEGITIMATE OPERATION OF A PROMOTION MAY BE A VIOLATION OF
CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE,
BIU RESERVES THE RIGHT TO SEEK ALL LEGAL AND EQUITABLE
REMEDIES FROM AND AGAINST ANY SUCH PERSON TO THE FULLEST
EXTENT PERMITTED BY LAW. BIU reserves the right, at its sole
and absolute discretion, to disqualify (or terminate the
Bonus of) any individual who is found to be, or suspected
of, acting in violation of these Master Promotional Terms,
or to be acting in an unsportsmanlike, obscene, immoral or
disruptive manner, or with the intent to annoy, abuse,
threaten or harass any other person.
Suspension / Modification / Termination: In the event
BIU is prevented from continuing with a Promotion by any
event beyond its control, including, but not limited to,
fire, flood, epidemic, earthquake, explosion, labor dispute
or strike, act of God or public enemy, communications or
equipment failure, utility or service interruptions, riot or
civil disturbance, terrorist threat or activity, war
(declared or undeclared), interference with a Promotion by
any party, or any federal, state, local or provincial
government law, order, or regulation, order of any court or
jurisdiction, or other cause not reasonably within BIU’s
control (each a “Force Majeure” event or occurrence),
BIU shall have the right to modify, suspend or terminate the
Promotion or Bonus. BIU additionally reserves the right, in
their sole and absolute discretion: (a) to modify, suspend
or terminate the Promotion should causes beyond BIU’s
control corrupt or interfere with the administration,
integrity, operation, security or proper play of the
Promotion; or (b) to disqualify any participant found to be,
or suspected of: (i) tampering with the entry process or the
operation of the Promotion; (ii) acting in violation of
these Master Promotional Terms; or (iii) acting in an
un-sportsmanlike manner.
Release and Waiver of Liability: By participating
and/or redeeming any Promotion Bonus, in addition to the
indemnities set forth in Section 27 of Part A – Online
Gambling Terms and Conditions, participants agree to
release, defend, indemnify and hold harmless BIU, the
FanDuel Sportsbook Group, MCC and each of their respective
parent corporations, subsidiaries, advertising and promotion
agencies, affiliates, directors, officers, employees,
representatives and agents (collectively, the “
BIU Parties”). from and against any and all liability
claims or actions of any kind whatsoever (however named or
described) for injuries, death, damages or losses to persons
and property which may be sustained in connection with: (i)
your participation in a Promotion; (ii) the receipt, use or
misuse of the Bonus; and (iii) while preparing for,
participating in, and/or traveling to any Promotion-related
activity, including those damages caused by the BIU Parties’
own negligence. The BIU Parties expressly disclaim any
responsibility or liability for injury or loss to any person
or property relating to the delivery and/or subsequent use
or misuse of a Bonus. The BIU Parties are not responsible
for any incorrect or inaccurate information, including
errors or typos in these Master Promotional Terms, the
Promotion Terms or any Promotion-related communication or
materials, whether caused by the BIU Casino Parties or
participants, printing errors or by any of the equipment or
programming associated with or utilized in the Promotion.
Miscellaneous: The following Sections from Part A –
Online Gambling Terms and Conditions are expressly
incorporated into these Master Promotional Terms and are
applicable to all Promotions: Errors & Suspected Errors,
Fraud, No Warranty, Liability, Indemnity, General and
Disputes and Governing Law. Any disputes relating to
Promotions will be resolved in accordance with the BIU
Dispute Resolution Policy, set forth in Part A - Online Gambling
Terms and Conditions. No waiver of any of the
provisions of these Master Promotional Terms and Conditions
shall be deemed or shall constitute a waiver of any other
provisions hereof, nor shall waiver constitute a continuing
waiver unless otherwise expressly provided. If any provision
of these Master Promotional Terms is found to be invalid or
unenforceable by a court of competent jurisdiction, such
provision shall be severed from the remainder of these
Master Promotional Terms, which will otherwise remain in
full force and effect. The Promotion Terms and these Mater
Promotional Terms may be changed, amended or terminated by
BIU, at any time and without notice.
Part E – Privacy Policy
Welcome! This privacy policy (“Privacy Policy”) governs your use of the websites
www.sportsbook.fanduel.com (including both mobile and online versions) and
www.casino.fanduel.com (including both mobile and online versions)
(collectively, the “Websites”), the FanDuel Casino mobile apps and the
FanDuel Sportsbook mobile apps (the “Betting Apps”), and your use of any
interactive features, services, widgets, plug-ins, applications, content,
downloads and/or other online services that we own and control and that post
a link to this Privacy Policy (collectively with the Websites and the Betting Apps,
the “Services”), which are made available by Betfair Interactive US LLC (“BIU”,
“FanDuel Sportsbook”, “FanDuel Casino”, “we” “our” or “us”). This Privacy Policy
does not apply to data we receive from third parties, unless we combine such data
with Personal Information (defined below) that we have ourselves collected under
this Privacy Policy. This Privacy Policy does not apply to our data collection
activities offline or otherwise outside of our Services (unless otherwise stated
below), and does not govern the data practices of third parties that may interact
with our Services.
To the extent we provide you notice on our Services of different
or additional privacy policies or practices (e.g., at the point
of our collection), those additional terms shall govern such
data collection and use.
In addition, please review the Services’
Terms and Conditions, which governs your
use of the Services. By using our Services you consent to our
Privacy Policy and Terms and Conditions and our collection, use
and sharing of your information and data, and other activities,
as described below. If you do not agree to the terms of this
Privacy Policy, please do not provide us with any Personal
Information and do not use this Services.
Linkable Table of Contents
The Full Detailed Privacy Policy
What Information Do the Services Collect?
Information You Provide to Us
On the Services, we may ask you to provide us, or
our service providers, with certain categories of
information, such as: (1) personally identifiable
information, which is information that identifies
you personally, such as your first and last your
name, e-mail address, mailing address, telephone
numbers, social security number, birth date, credit
card or bank account information (“
Personal Information”); and (2) demographic
information, such as information about your gender
(“Demographic Information”). We may collect
this information through various forms and in
various places on the Services, including if you
register for an account, through “contact us” forms,
or when you otherwise interact with the Services. If
we combine Demographic Information with the Personal
Information we collect directly from you on the
Services, we will treat the combined data as
Personal Information under this Privacy Policy.
Information Collected and Stored As You Access
and Use the Services
In addition to any Personal Information or other
information that you choose to submit to us via our
Services, we and our third-party service providers
may use a variety of technologies that automatically
(or passively) store or collect certain information
whenever you visit or interact with the Services (“
Usage Information”). This Usage Information
may be stored or accessed using a variety of
technologies that may be downloaded to your personal
computer, browser, laptop, tablet, mobile phone or
other device (a “Device”) whenever you visit
or interact with our Services. When your Device
contacts our web servers (for example, when you
visit this Services or view an HTML e-mail), our web
servers automatically collect Usage Information. We
also may determine the applicable technology
available in order to serve you the most appropriate
version of a web page, e-mail, advertising or
promotional announcement or similar service. To the
extent we associate Usage Information with your
Personal Information we collect directly from you on
the Services, we will treat it as Personal
Information.
This Usage Information may include:
your IP address, UDID or other unique
identifier (“Device Identifier”). A Device
Identifier is a number that is automatically
assigned to your Device used to access the
Services, and our computers identify your
Device by its Device Identifier;
your Device functionality (including browser
type, operating system, hardware, mobile
network information);
the areas within our Services that you visit
and your activities there, including
remembering you and your preferences;
your Device location;
your Device characteristics; and
certain other Device data, including the
time of day, referrer data that identifies
the web page visited prior and subsequent to
visiting our Services among other
information.
We may use various methods and technologies to
store or collect Usage Information (“Tracking
Technologies”). Tracking Technologies may set,
change, alter or modify settings or
configurations on your Device. A few of the
Tracking Technologies used on the Services,
include, without limitation, the following (and
subsequent technology and methods later
developed):
Browser Cookies. Like many websites,
we use browser “cookies”. Cookies are a
website’s way of remembering who you are. A
cookie is a small text file that is stored
on your computer’s hard drive or stored
temporarily in your computer’s memory. There
are two kinds of cookies: those that are
“session” oriented and those that are
“persistent”. Session cookies delete from
your computer when you close your browser.
Persistent cookies retain information for
later use tomorrow, next week, next month,
or whenever they are set to expire. We use
cookies to help us to identify account
holders and to optimize their experience on
our Services. Also, we will use cookies to
monitor and maintain information about your
use of the Services. Most web browsers
accept cookies automatically. You can delete
cookies manually or set your browser to
automatically delete cookies on a
pre-determined schedule. If you decline to
accept cookies, you may not be able to take
advantage of or participate in certain
features of the Services and when you
revisit our Services your ability to limit
cookies is subject to your browser settings
and limitations. Regular cookies may
generally be disabled or removed by tools
that are available as part of most
commercial browsers, and in some but not all
instances can be blocked in the future by
selecting certain settings. Each browser you
use will need to be set separately and
different browsers offer different
functionality and options in this regard.
Flash Cookies. Our Services enable
the use of the Adobe Flash Player. Adobe’s
Flash Player is a commonly used software use
by websites that offer video and other
interactive content. By default, your use of
the Adobe Flash Player generates “flash
cookies” (also known as “persistent
identification elements” or “local shared
objects”). Adobe provides a short disclosure
about Flash Cookies in its End User License
Agreement, stating: “Use of the web players,
specifically the Flash Player, will enable
the software to store certain user settings
as a local shared object on our computer.
These settings are not associated with you,
but allow you to configure certain settings
within the Flash Player.” The Adobe Flash
Player (and similar applications) use flash
cookies to remember user settings,
preferences and usage similar to the browser
cookies referenced above, but flash cookies
can store more information than browser
cookies and are managed through a different
interface than the one provided by your web
browser. You can control the degree to which
you accept flash cookies by accessing your
Adobe Flash Player management tools directly
through the settings manager for Adobe
Flash, located at
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
If you do not allow flash cookies to take
any disc space on your computer, you may not
be able to take advantage of or participate
in certain features on the Services. Users
with a computer running the Windows
operating system can view flash cookie files
in this folder: \Documents and
Settings\[username]\Application
Data\Macromedia\Flash Player. Users with a
computer running the Apple operating system
can view flash cookie files in this folder:
/users/[username]/Library/Preferences/macromedia/Flash
Player. Flash cookies, or LSO files are
stored typically with an “.SOL” extension.
Although the Adobe Flash Player is a
commonly used software used by websites that
offer video content and/or games, it is not
the only technology being used in the
ever-shifting online and mobile content
environment. HTML5 is an increasingly
popular web standard used for presenting
content, especially content delivered to
mobile devices. HTML is the mark-up language
used for the World Wide Web. Almost all web
pages you visit on the internet are based
around HTML code. HTML5 is simply the fifth
and latest iteration of this mark-up
language that allows for more interactive
web pages. One of the real benefits of HTML5
is its potential to standardize the highly
fragmented rich-media universe. Some HTML5
code may allow your response to advertising
and other activities to be monitored across
websites and such information to be stored
on your computer or mobile device..
Web Beacons. Our web pages, online
services and e-mail messages may contain a
small graphic image called a web beacon,
which is sometimes also called a “clear
gif”, that allows us to monitor and collect
certain limited information about our users,
such as the type of browser requesting the
web beacon, the IP address of the computer
that the web beacon is sent to and the time
the web beacon was viewed. Web beacons can
be very small or invisible to the user, but,
in general, any electronic image viewed as
part of a web page or e-mail, including HTML
based content, can act as a web beacon. We
may use web beacons to count visitors to our
web pages or to monitor how our users
navigate our Services, and we may include
web beacons in e-mail messages in order to
count how many of the messages we sent were
actually opened or acted upon. We use web
beacons to compile aggregate statistics
about our Services and our marketing
campaigns.
Embedded Scripts. An embedded script
is programming code that is designed to
collect information about your interactions
with the Services, such as the links you
click on. The code is temporarily downloaded
onto your Device from our web server or a
third party service provider, is active only
while you are connected to the Services, and
is deactivated or deleted thereafter.
Browser Fingerprinting. Collection
and analysis of information from your
Device, such as, without limitation, your
operating system, plug-ins, system fonts and
other data, for purposes of identification.
ETag, or entity tag. A feature of the
cache in browsers. It is an opaque
identifier assigned by a web server to a
specific version of a resource found at a
URL. If the resource content at that URL
ever changes, a new and different ETag is
assigned. Used in this manner ETags are a
form of Device Identifier. ETag tracking may
generate unique tracking values even where
the consumer blocks HTTP, Flash, and/or
HTML5 cookies.
Recognition Technologies.
Technologies, including application of
statistical probability to data sets, which
attempt to recognize or make assumptions
about users and devices (e.g., that a user
of multiple devices is the same user).
We may use Tracking Technologies for a variety
of purposes, including:
Strictly Necessary. We may use
cookies or other Tracking Technologies that
we consider are strictly necessary to allow
you to use and access our Services,
including cookies required to prevent
fraudulent activity, improve security or
allow you to make use of Services’
functionality.
Performance Related. We may use
cookies or other Tracking Technologies that
are useful in order to assess the
performance of the Services, including as
part of our analytic practices or otherwise
to improve the content, ads, products or
services offered through the Services.
Functionality Related. We may use
cookies or other Tracking Technologies that
are required to offer you enhanced
functionality when accessing the Services,
including identifying you when you use our
Services or keeping track of your specified
preferences.
Targeting Related. We may use
Tracking Technologies to deliver content,
including ads relevant to your interests on
our Services and thirdparty services based
on how you interact with our advertisements
and/or content. This includes using Tracking
Technologies to understand the usefulness to
you of the content and ads that have been
delivered to you.
There may be other Tracking Technologies now and
later devised and used by us in connection with
the Services. Further, third parties may use
Tracking Technologies in connection with our
Services, which may include the collection of
information about your online activities over
time and across third-party websites or online
services as well as across your Devices. We may
not control those Tracking Technologies and we
are not responsible for them. However, you
consent to potentially encountering third-party
Tracking Technologies in connection with use of
our Services and accept that our statements
under this Privacy Policy do not apply to the
Tracking Technologies or practices of such third
parties.
Location-Based Information
Our Services use location-based services in order to
locate you so we may verify your location, deliver
you relevant content and ads based on your location
as well as to share your location with our vendors
as part of the location-based services we offer.
Unless you provide consent, this location data is
collected anonymously in a form that does not
personally identify you and is used by us and our
partners and licensees to provide and improve
location-based products and services. You should
consider the risks involved in disclosing your
location information to other people.
Information Third Parties Provide About You
We may receive information about you from your
friends and others that use the Services.
Additionally, we may, from time to time, supplement
the information we collect directly from you on our
Services with outside records from third parties for
various purposes, including to enhance our ability
to serve you, to tailor our content to you and to
offer you opportunities that may be of interest to
you. To the extent we combine information we receive
from those sources with Personal Information we
collect on the Services, it will be treated as
Personal Information and we will apply this Privacy
Policy to such combined information, unless we have
disclosed otherwise. In no other circumstances do
our statements under this Privacy Policy apply to
information we receive about you from third parties,
even if they have used our technology to collect it
and share it with us.
Interactions with Third-Party Services
The Service may include functionality that allows
certain kinds of interactions between the Services
and a third-party website or application. The use of
this functionality may involve the third-party
operator providing certain information, including
Personal Information, to us. For example, we may
provide third-party sites’ interfaces or links on
the Services to facilitate your sending a
communication from the Services such as facilitating
emails, tweets or Facebook postings. These third
parties may share information with us and they may
also retain any information used or provided in any
such communications or other activities and these
third parties’ practices are not subject to our
Privacy Policy. We may not control or have access to
your communications through these third parties.
Further, when you use third-party sites or services,
you are using their services and not our services
and they, not we, are responsible for their
practices. You should review the applicable
third-party privacy policies before using such
third-party tools on our Services.
Information You Provide About a Third Party
You may send someone else a communication from the
Services, such as sending an invitation to a friend.
If so, the information you provide (names, email
addresses, etc.) is used to facilitate the
communication and is not used by us for any other
marketing purpose unless we obtain consent from that
person or we explicitly say otherwise. Please be
aware that when you use any send-to-a-friend
functionality on our Services, your contact
information, name or username and message may be
included in the communication sent to your
addressee(s). Some of these tools may be third-party
tools subject to third-party privacy policies.
Do Not Track Disclosures
Various third parties are developing or have
developed signals or other mechanisms for the
expression of consumer choice regarding the
collection of information about an individual
consumer’s online activities over time and across
third-party websites or online services (e.g.,
browser do not track signals). Currently, we do not
monitor or take any action with respect to these
signals or other mechanisms.
How Do We Use the Information Collected?
We may use your Personal Information, Demographic
Information or Usage Information that is subject to this
Privacy Policy:
to provide you with information such as to send you
electronic newsletters or to provide you with
special offers or promotional and marketing
materials on behalf of us or third parties,
including to let you know about new products,
services or upcoming contests, promotions or events;
to protect and administer your Services account;
to process and track the results of your gambling
and other transactions you enter into using the
Services;
to verify your identity, including your accounts on
the Services;
manage risk, or to detect, prevent, and/or remediate
fraud or other potentially prohibited or illegal
activities;
manage and protect our information technology
infrastructure;
to provide the Services, including the gaming
opportunities available on the Services;
to improve the Services, marketing endeavors or our
offerings;
to customize your experience on the Services or to
serve you specific content or ads that are relevant
to you, including using your location information to
display advertisements for businesses in your close
vicinity;
to provide customer support, including to resolve
disputes, collect fees and troubleshoot problems;
to contact you with regard to your use of the
Services and, in our discretion, changes to the
Services and/or Services’ policies;
to identify your product and Services preferences so
that you can be informed of new or additional
products, services and promotions;
to enable you to participate in a variety of the
Services’ features;
to improve the overall experience at the Services;
to comply with our legal and regulatory obligations;
for internal business purposes; and
for purposes disclosed at the time you provide your
information or as otherwise set forth in this
Privacy Policy.
How and When Do We Share Information With Third Parties?
We may share non-Personal Information, including Usage
Information, such as aggregated user statistics, with third
parties. Further, we may share your Device Identifiers with
third parties along with data related to you and your
activities. Also, we may share your Personal Information
with third parties with whom we have marketing or other
relationships for the third parties’ direct marketing
purposes. Additionally, in our continuous effort to provide
services that we believe you may find useful or of value, we
may make your Personal Information available to third
parties better facilitate your requests, provide more
personalized services and communicate separately with you.
BIU does not sell customer information to advertisers or
third party marketers. In addition, we may share the
information we have collected about you, including Personal
Information, as disclosed at the time you provide your
information and as described below or otherwise in this
Privacy Policy. BIU may additionally disclose your
information as follows:
When You Request Information From or Provide
Information to Third Parties
ou may be presented with an option on our Services
to receive certain information and/or marketing
offers directly from third parties or to have us
send certain information to third parties or give
them access to it. If you choose to do so, your
Personal Information and other information may be
disclosed to such third parties and all information
you disclose will be subject to the third-party
privacy policies and practices of such third
parties. In addition, third parties may store,
collect or otherwise have access to your information
when you interact with their Tracking Technologies,
content, tools, apps or ads on our Service or link
to them from our Service. This may include using
third-party tools such as Facebook, Twitter,
Pinterest or other third-party posting or content
sharing tools and by so interacting you consent to
such third party practices. We are not responsible
for the privacy policies and practices of such third
parties and, therefore, you should review such
third-party privacy policies and practices of such
third parties prior to requesting information from
or otherwise interacting with them.
Third Parties Providing Services on our Behalf
We may use third-party vendors to perform certain
services on behalf of us or the Services, such as:
(i) to assist us in Services operations; (ii) to
manage a database of customer information; (iii)
hosting the Services; (iv) designing and/or
operating the Services’ features; (v) tracking the
Services’ activities and analytics; (vi) enabling us
to send you special offers or perform other
administrative services; (vii) to process payments
and deliver prizes; and (viii) other services
designed to assist us in maximizing our business
potential. For example, from time to time, we will
use the information we collect to coordinate data
entry and payments with the company that provides
you with handicapping information, to coordinate
marketing/rewards programs with partner racetracks,
and to offer other enhancements to the Services. We
may provide these vendors with access to user
information, including Device Identifiers and
Personal Information, to carry out the services they
are performing for you or for us. Third-party
analytics and other service providers may set and
access their own Tracking Technologies on your
Device and they may otherwise collect or have access
to information about you, potentially including
Personal Information, about you. We are not
responsible for those third party technologies or
activities arising out of them. However, some may
offer you certain choices regarding their practices,
and information we have been informed of regarding
such choices is available here.
We are not responsible for the effectiveness of or
compliance with any third parties’ opt-out options.
To Protect the Rights of BIU and Others
We may access, use, preserve, transfer and disclose
your information (including Device Identifiers and
Personal Information) to third parties: (i) to
satisfy any applicable law, regulation, subpoenas,
governmental requests or legal process if in our
good faith opinion such is required or permitted by
law; (ii) to protect and/or defend the Services’
Terms and Conditions or other
policies applicable to the Services, including
investigation of potential violations thereof; (iii)
to protect the safety, rights, property or security
of the Services or any third party; and/or (iv) to
detect, prevent or otherwise address fraud, security
or technical issues. Further, we may use IP address
or other Device Identifiers to identify users, and
may do so in cooperation with third parties such as
copyright owners, internet service providers,
wireless service providers and/or law enforcement
agencies, including disclosing such information to
third parties, all in our discretion, subject to
applicable law. Such disclosures may be carried out
without notice to you. In circumstances where we
inadvertently obtain information that appears to
pertain to the commission of a crime or where we
reasonably believe that an emergency involving
immediate danger of death or serious physical injury
to any person exists, BIU may voluntarily disclose
the record or the contents of your communications or
other information about you to law enforcement
agencies and governmental entities without providing
you advance notice. Upon receipt of an applicable
search warrant or administrative, grand jury or
trial subpoena, BIU may be required to disclose to
the government or law enforcement agencies, without
advance notice to you, the content of your
communications and other records relating to your
electronic communications, as well as the following
records: your name and address; records of your
online communication (including session times and
duration); how long you have subscribed to our
service(s) (including start date) and the type(s) of
service(s) utilized; your telephone number or other
subscriber account identifying number(s), including
any Internet or network address(es) assigned to you
by our network; and the means and source of your
payment(s) (including any credit card or bank
account number).
Affiliates and Business Transfer
We may share your information, including your Device
Identifiers and Personal Information, Demographic
Information and Usage Information with our parent,
subsidiaries and affiliates, including for their
marketing or other purposes. We also reserve the
right to disclose and transfer all such information:
(i) to a subsequent owner, co-owner or operator of
the Services or applicable database; or (ii) in
connection with a merger, consolidation,
restructuring, the sale of substantially all of our
interests and/or assets or other corporate change,
including, during the course of any due diligence
process.
What About Information I Disclose Publicly or to Others?
User Content and Public Information
The Services may permit you to submit ideas,
photographs, video, audio recordings, computer
graphics, pictures, data, information about your
location, questions, comments, suggestions or other
content, including Personal Information
(collectively, “User Content”). We or others
may store, display, reproduce, publish, distribute
or otherwise use User Content online or offline in
any media or format (currently existing or hereafter
developed) and may or may not attribute it to you.
Others may have access to this User Content and may
have the ability to share it with third parties.
Please think carefully before deciding what
information you share, including Personal
Information, in connection with your User Content.
Please note that BIU does not control who will have
access to the information that you choose to make
public, and cannot ensure that parties who have
access to such publicly available information will
respect your privacy or keep it secure. We are not
responsible for the privacy or security of any
information that you make publicly available on the
Services or what others do with information you
share with them on the Services. We are not
responsible for the accuracy, use or misuse of any
User Content that you disclose or receive from third
parties through the Services.
Name and Likeness
We may also publish your name, voice, likeness and
other Personal Information that is part of your User
Content, and we may use the content, or any portion
of the content, for advertising, marketing,
publicity and promotional activities. For full terms
and conditions regarding User Content you submit to
the Services, please review our Services’
Terms and Conditions.
Ads and Information About You
We and third parties such as network advertisers and ad
exchanges may serve advertisements on the Services or
across the Internet and may use third party analytics
service providers to evaluate and provide us and/or
third parties with information about the use of these
ads on third party sites and viewing of ads and of our
content. Network advertisers are third parties that
display advertisements, which may be based on your
activities across the Internet and mobile media (“
Behavioral Ads”). Behavioral Ads enable us to
target advertisements to you for products and services
in which we believe you might be interested. If you
object to receiving Behavioral Ads from us on third
party sites, you can learn more about your ability to
limit Behavioral Ads below.
Our third party ad network and exchange providers, the
advertisers and/or traffic measurement services may
themselves set and access their own Tracking
Technologies on your Device and track certain behavioral
Usage Information via a Device Identifier. These third
party Tracking Technologies may be set to, among other
things: (a) help deliver advertisements to you that you
might be interested in; (b) prevent you from seeing the
same advertisements; and (c) understand the usefulness
of the advertisements that have been delivered to you.
You acknowledge and agree that associated technology may
access and use your Device and may set or change
settings on your Device in connection with the
associated operations. Note that any images (or any
other parts of content) served by third parties in
association with third-party ads or other content may
serve as web beacons, which enable third parties to
carry out the previously described activities.
Third-party Tracking Technologies are not controlled by
us, even if they use our technology to help store or
collect data. Statements regarding our practices do not
apply to the methods for collecting information used by
these third parties or the use of the information that
such third parties collect. We do however work with
third parties to make efforts to have you provided with
information on their practices and any available
opportunity to exercise choice. The relevant third
party’s terms of service, privacy policy, permissions,
notices and choices should be reviewed regarding their
collection, storage and sharing practices. We make no
representations regarding the policies or practices of
third party advertisers or advertising networks or
exchanges or related third parties.
We may use third-party advertising companies to target
advertisements to you on our Services, across the web,
on your mobile Device and on any of your other Devices,
based on the information we have collected from and
about you, as well as information relating to your and
other users’ visits to this and other websites and
online services. To do so, these companies may place or
recognize a unique cookie on your browser (including
through the use of pixel tags) or recognize an
identifier associated with your mobile device. These
companies may also use these Tracking Technologies,
along with personal information they or we collect on
the different devices you use, to recognize you across
the Devices you use, such as a mobile device and a
laptop or other computer. Some third parties may offer
you certain choices regarding their practices, and
information we have been informed of regarding such
choices is available here. Further,
while sites use a variety of companies to serve
advertisements, you may wish to visit
http://www.networkadvertising.org/optout_nonppii.asp,
which provides information regarding this practice by
Network Advertising Initiative (“NAI”) members,
and your choices regarding having this information used
by these companies, including the “opt-out” procedures
of NAI members. Opting out of one or more NAI members
only means that those NAI members no longer will be
allowed under their own rules to deliver Behavioral Ads
to you, but does not mean you will no longer receive any
targeted content and/or ads. Also, if your browsers are
configured to reject cookies when you visit this opt-out
page, or you subsequently erase your cookies, use a
different Device or change web browsers, your NAI
opt-out may not, or may no longer, be effective. You may
also opt-out of receiving Behavioral Ads on
participating sites and services by visiting the Digital
Advertising Alliance (“DAA”) website at
http://www.aboutads.info/choices. You may download the
AppChoices app at www.aboutads.info/appchoices to opt
out in mobile apps. Similar limitations may apply to the
DAA opt-out. We are not responsible for effectiveness of
or compliance with any third parties’ opt-out options or
programs.
Does Third-Party Content, Links to Third-Party Sites
and/or Third-Party Apps Appear on the Services?
When you are on the Services you may be directed to other
sites and apps that are operated and controlled by third
parties that we do not control such as merchants who
directly sell products and services to you. We are not
responsible for the data collection and privacy practices
employed by any of these third parties or their sites or
apps and they may be tracking you across multiple online
services and may be sharing the results of that tracking
with us and/or others. These third parties may have their
own terms of service, privacy policies or other policies and
ask you to agree to the same. For example, if you “click” on
a link, the “click” may take you off the Services onto a
different location. These other online services may
associate their Tracking Technologies with you,
independently collect information about you, including
Personal Information, and may or may not have their own
published privacy policies. We are not responsible for these
third-party privacy policies or the practices of third-party
owners. Be sure to review any available policies before
submitting any personally identifiable information to a
third-party online service or otherwise interacting with it
and exercise caution in connection with these services. We
also encourage you to note when you leave our Services and
to review the third-party privacy policies of all
third-party locations and exercise caution in connection
with them.
How Do I Change My Information and Communications
Preferences?
You are responsible for maintaining the accuracy of the
information you submit to us, such as your contact
information provided as part of registration. The Services
may allow you to review, correct or update Personal
Information you have provided through the Services’
registration forms or otherwise by updating your account,
and you may provide registration updates and changes by
contacting us by email at:
support@betfaircasino.com
. If so, we will make good faith efforts to make requested
changes in our then active databases as soon as reasonably
practicable (but we may retain prior information as business
records). Please note that it is not always possible to
completely remove or delete all of your information from our
databases and that residual data may remain on backup media
or for other reasons. When you edit your Personal
Information or change your preferences on the Services,
information that you remove may persist internally for BIU’s
administrative purposes. You may cancel or modify our email
marketing communications you receive from us by following
the instructions contained within our promotional emails.
This will not affect subsequent subscriptions and if your
opt-out is limited to certain types of emails the opt-out
will be so limited. Please note that we reserve the right to
send you certain communications relating to your account or
use of our Services, such as administrative and Service
announcements and these transactional account messages may
be unaffected if you choose to opt-out from receiving our
marketing communications.
If you have any questions about the Privacy Policy or
practices described in it, you should contact us in the
following ways: Postal Mail: Betfair Interactive US LLC,
123 Town Square Place #195, Jersey City, NJ 07310
(Attn: Privacy Officer); Email:
support@betfaircasino.com
.
What About Data Retention?
BIU is committed to only retaining Personal Information for
a period of time that is necessary to fulfil a legitimate
business purpose and deleting or de-identifying the Personal
Information thereafter. The legitimate business purposes for
which we retain Personal Information are described in
Section 2 above and throughout this Privacy Policy but may
additionally include, without limitation: to provide,
develop and improve the products and the services we make
available through the Services, to maintain the security,
integrity and operation of the Services, to comply with our
legal and regulatory obligations and other third party
requirements, to resolve disputes, and to enforce our
agreements, to prevent fraud or criminal activity, to
maintain business records and for other purposes we
determine in our sole discretion. We destroy or de-identify
Personal Information that is no longer necessary for the
legitimate business purpose for which it was originally
collected unless there is a legitimate request or order to
inspect the information still outstanding or the information
remains in routine records that are periodically discarded
under our document retention policies. The Personal
Information that you have provided us is maintained in our
management information system and billing systems, and is
updated as new information is added. Accounting and billing
records are retained for ten (10) years for tax and
accounting purposes or until the relevant income tax years
for which the document was created have been closed for
income tax purposes and/or all appeals have been exhausted.
Records may remain on file even after you have terminated
your account on our Services. Subject to applicable law, we
may also keep records to facilitate collection and to
evaluate credit worthiness.
What Should Parents Know About Children?
We understand the importance of protecting children’s
privacy in the interactive world. We are a general audience
service and do not use the Services to knowingly collect
personal information from children under the age of thirteen
(13) that requires parental notice and consent under the
Children’s Online Privacy Protection Act (“COPPA”) without
such parental consent. If you are under twenty-one (21) years
of age, you are not permitted to use the Service
and should not send any information about yourself to us
through the Service.
In the event that we become aware that we have collected
personal information from anyone under the age of
twenty-one (21), we will dispose of
that information in accordance with COPPA and other
applicable laws and regulations. If you are a parent or
guardian and you believe that your child under the age
of thirteen (13) has provided us with personal
information without COPPA-required consent, please
contact us at: support@betfaircasino.com.
What About Security?
We endeavor to incorporate commercially reasonable
safeguards to help protect and secure your Personal
Information. However, no data transmission over the
Internet, mobile networks, wireless transmission or
electronic storage of information can be guaranteed to be
100% secure. Please note that we cannot ensure the security
of any information you transmit to us, and you use our
Service and provide us with your information at your own
risk. We utilize the industry standard, Secure Socket Layer
(SSL)-capable web browsers support encryption technology
that helps prevent unauthorized users from viewing or
manipulating your Personal Information as it travels over
the Internet.
State-Specific Privacy Rights (California, Nevada)
Privacy Information for California Residents
Shine the Light Disclosures.
If you reside in California, you may request
certain general information regarding our
disclosure of personal information during
the preceding year to third parties for
their direct marketing purposes. To make
such a request, please write to us at the
following address: Betfair Interactive US
LLC, 123 Town Square Place #195, Jersey City
NJ 07310 (Attn: Privacy Officer).
California Consumer Privacy Act.
If you are a California resident, California
law requires us to provide you with some
additional information regarding how we
collect, use, and share your “personal
information” (as defined in the California
Consumer Privacy Act (“CCPA”)).
Categories of personal information we
collect. Throughout this Privacy Policy, we
discuss in detail the specific pieces of
personal information we collect from and
about users. Under the CCPA, we are also
required to provide you with the
“categories” of personal information we
collect. The categories we may collect are:
identifiers (such as name, address, email
address, driver’s license); commercial
information (such as deposit or wagering
data); financial data (such as payment
information); internet or other network or
device activity (such as browsing history or
Services usage); geolocation information
(e.g., your city and state based on IP
address); audio information (e.g., if you
participate in a customer support call and
do not opt out of call recording); inference
data about you; in certain circumstances,
information used to manage potential fraud
or legal risk (such as employment status and
criminal history); photos (e.g., if you
voluntarily submit a photo); and other
information that identifies or can be
reasonably associated with you.
How we use and disclose these categories of
personal information. We use and disclose
the categories of personal information we
collect from and about you consistent with
the various business purposes we discuss
throughout this Policy, and how you engage
with the Service. Please see the relevant
section(s) above for more information.
Your California Privacy Rights
CCPA Rights Disclosure. If you are a
California resident, the CCPA allows you to
make certain requests about your personal
information. Specifically, the CCPA allows
you to request:
Information about the categories of
personal information we collect or
disclose about you; the categories of
sources of such information; the
business or commercial purpose for
collecting your personal information;
and the categories of third parties with
whom we share/disclose personal
information. Such information is also
set forth in this Privacy Policy.
Provide access to and/or a copy of
certain information we hold about you.
Delete certain information we have about
you.
Provide you with information about the
financial incentives that we offer to
you, if any.
The CCPA further provides you with the right
to not be discriminated against (as provided
for in applicable law) for exercising your
rights.
We will consider all requests and provide
our response within the time period stated
by applicable law. Please note, however,
that certain information may be exempt from
such requests in some circumstances, which
may include if we need to keep processing
your information or to comply with a legal
obligation. We will let you know where this
is the case or if certain rights don’t apply
in your country or state of residence. We
also will take reasonable steps to verify
your identity before responding to a
request, which might include, at a minimum,
depending on the sensitivity of the
information you are requesting and the type
of request you are making, verifying your
name, email address, and date of birth. You
are also permitted to designate an
authorized agent to submit certain requests
on your behalf. In order for an authorized
agent to be verified, you must provide the
authorized agent with signed, written
permission to make such request or a power
of attorney. We may also follow up with you
to verify your identity before processing
the authorized agent’s request.
Additionally, exercising your deletion right
may mean that you may no longer be able to
use the Service.
If you would like further information
regarding your legal rights under California
law or would like to exercise any of them,
please contact us at 1-855-BETFAIR or here.
Notice of Right to Opt Out of Sale of Personal Information
California residents may opt out of the
“sale” of their personal information.
California law broadly defines “sale” in a
way that includes when we share your
information with third parties to provide
you with offers and promotions that we
believe may be of interest to you. It also
may include allowing third parties to
receive certain information, such as cookies
IP address and/or browsing behavior, to
deliver targeted advertising on the Services
or other services. Advertising, including
targeted advertising, enables us to provide
you certain content for free and allows us
to provide you offers relevant to you.
Depending on what Services you use, we may
provide the following categories of
information to third parties for these
purposes:
For online targeted advertising
purposes: demographic and statistical
information, device information and
identifiers, connection and usage data,
geolocation, and social media
information.
For sharing with third parties to send
you relevant offers and promotions:
contact and account registration
information; demographic and statistical
information, and geolocation.
If you would like to opt out of our use of
your information for such purposes that are
considered a “sale” under California law,
you may do so as outlined on the following
page: Do
Not Sell My Personal
Information. You can also
submit a sale opt-out request by emailing us
at support@betfaircasino.com.
Please note that we do not knowingly sell
the personal information of minors under 16
years of age without legally-required
affirmative authorization.
Privacy Information for Nevada Residents
Under Nevada law, certain Nevada consumers may opt
out of the sale of “covered information” for
monetary consideration to a person for that person
to license or sell such information to additional
persons. “Covered information” includes first and
last name, address, email address, phone number,
Social Security Number, or an identifier that allows
a specific person to be contacted either physically
or online.
We do not engage in such activity; however, if you
are a Nevada resident who has purchased services
from us, you may submit a request to opt out of any
potential future sales under Nevada law by
contacting support@betfaircasino.com. Please note we
will take reasonable steps to verify your identity
and the authenticity of the request. Once verified,
we will maintain your request in the event our
practices change.
What About Changes to the Privacy Policy?
We reserve the right to change this Privacy Policy at any
time. Any changes will be effective immediately upon the
posting of the revised Privacy Policy and your use of our
Service indicates your consent to the privacy policy posted
at the time of use. However, we will not use your previously
collected Personal Information in a manner materially
different than represented at the time it was collected
without your consent. To the extent any provision of this
Privacy Policy is found by a competent tribunal to be
invalid or unenforceable, such provision shall be severed to
the extent necessary for the remainder to be valid and
enforceable.
Your Rights and Responsibilities
It is extremely important that you keep your account
information and other confidential account data protected
and secure. Do not share your log-in information or leave
your computer unattended when logged in to the Services.
Please make sure that all information you provide to BIU is
accurate and complete. Contact us immediately by email at
sportsbook@fanduel.com
if you find any discrepancies in your account data or if you
wish to inspect the records pertaining to you at our
offices.
The following third parties that collect information from you on
the Service have given us notice that you may obtain information
on their policies and practices, and in some instances opt-out
of certain of their activities, as follows:
PLEASE NOTE: We are not responsible for third-party policies or
practices. We try to keep this information current, and will add
to and subtract from the chart above as appropriate, but it is
provided as a courtesy and may not be current or accurate.
Please contact the relevant third parties regarding their
privacy and data security policies and practices.